{"rowid": 194, "title": "Design Systems and Hybrids", "contents": "The other day on Twitter, I saw a thread started by Dorian Taylor about why design systems are so hot right now. In the thread, he made the case that they\u2019ve been around for ages and some folks were just slow to catch up. It was an interesting thread, and not the first time I\u2019ve seen folks discuss this. \u201cDesign systems are so hot right now\u201d was even used recently\u00a0in this very publication.\nAnd yes it\u2019s true that they\u2019ve been around for ages. Design artefact collectors\u2019 obsession with reprints of old graphic standards manuals of the past\u00a0are a reminder. Sometimes old things become new again, either through a rediscovery or awakening (wow, that sounds really deep). But I think that\u2019s definitely what happened here.\nSome very opinionated answers that come to mind for me are:\n\nThe need for them has increased with the needs of software development. With the increasing number of devices (phones, tablets, watches, etc.), scaling design has required the need to double down on systems thinking and processes.\nInvestments with huge cost-saving returns. The time investment it takes to onboard new people as you staff up large teams (and the time it takes to fix bugs and inconsistencies) could be better spent building up a system that lets you ship at a faster pace. It also gives you more time to focus on the bigger picture instead of what color a button border is.\nIf you do\u00a0have to onboard new designers, the design system is a great educational resource to get up to speed quickly on your organization\u2019s design principles, materials/tools, and methods.\n\n\n\u201cHere\u2019s the simple truth: you can\u2019t innovate on products without first innovating the way you build them.\u201d\n\u2014 Alex Schleifer, The Way We Build\n\nThese are just some of the reasons. But there is another answer, and a personal conclusion that I\u2019ve reached. It relates to the way I work and what I love working on, but I don\u2019t see it talked about much.\nHybrids Have a Home\nI\u2019m a hybrid designer. I code in HTML & CSS (with a preference for Sass). But I don\u2019t call myself a frontend developer. I used to back in the day (I was a UI frontend developer at Apple over a decade ago, but all I wrote was HTML & CSS). I identify with designer because that\u2019s my training and interest, but the ideas of what a frontend developer can do has changed quite a ton over the years. Setting things up in build tools and processes are not my skill. And I know a lot of designers who share this experience with me.\nThere are also hybrid developers who identify as developers, but have excellent design skills. Buddies like my pal Brandon Ferrua\u00a0who was on my team at Salesforce is a great example of this. And we worked fantastically together.\nSometimes, companies don\u2019t know how to deal with hybrids. I\u2019ve been told to choose a side, and have even been made to join a development team simply because I could code my designs (and then when I couldn\u2019t deliver the same type of code my teammates could, and I felt like I wasn\u2019t able to use my talents in the most effective way).\nThere are a lot more folks out there I know of who identify as a hybrid, and many have found ourselves working on design systems. Una Kravets recently had a thread discussing this as well. At Clarity, this came up a lot in hallway conversations, breaks, and the after parties. I think that this job is a haven for folks who often find themselves in the middle.\nFor companies that get it, these people find joy in getting to use a wider variety of skills and being bridges; advocates that can speak to designers and developers, helping bring \u2028unity to an organization. They can wireframe, throw together a prototype, create color systems, architect naming conventions for design tokens. Design systems are their perfect home. I think this has contributed to the uptick in discussions and interest on this subject (in addition to the team- and company-focused reasons).\nKeep Design Systems Teams Cross-Functional\nSpeaking of teams, something some larger companies fall prey to is creating walls and silos where they need not be. If you place all your visual designers in one place, all your coders in another, and so on, you\u2019re not doing yourselves any favors. Meanwhile, your hybrids are caught in the middle not knowing exactly where they belong. Design systems teams should have representatives (whether on a core team, or a virtual/federated team) that bring different skillsets. Design, code, writing, accessibility, product management, and so on. You\u2019ll have a stronger vision on where to take your design system and to make it succeed. Siloing defeats the whole purpose of what design systems are meant for.\nHappy holidays, and may the force be with you.\nFurther Reading\n\nWhy Design Systems Fail\nDesign Systems are for People\nDesign Systems Handbook", "year": "2017", "author": "Jina Anne", "author_slug": "jina", "published": "2017-12-22T00:00:00+00:00", "url": "https://24ways.org/2017/design-systems-and-hybrids/", "topic": "process"}
{"rowid": 199, "title": "Knowing the Future - Tips for a Happy Launch Day", "contents": "You\u2019ve chosen your frameworks and libraries. You\u2019ve learned how to write code which satisfies the buzzword and performance gods. Now you need to serve it to a global audience, and make things easy to preview, to test, to sign-off, and to evolve.\nBut infrastructure design is difficult and boring for most of us. We just want to get our work out into the wild.\nIf only we had tools which would let us go, \u201cOh yeah! It all deploys perfectly every time\u201d and shout, \u201cYou need another release? BAM! What\u2019s next?\u201d\nA truth that can be hard to admit is that very often, the production environment and its associated deployment processes are poorly defined until late into a project. This can be a problem.\nIt makes my palms sweaty just thinking about it.\nIf like me, you have spent time building things for clients, you\u2019ll probably have found yourself working with a variety of technical partners and customers who bring different constraints and opportunities to your projects. Knowing and proving the environments and the deployment processes is often very difficult, but can be a factor which profoundly impacts our ability to deliver what we promised. To say nothing of our ability to sleep at night or leave our fingernails un-chewed.\nLet\u2019s look at this a little, and see if we can\u2019t set you up for a good night\u2019s sleep, with dry palms and tidy fingernails.\nA familiar problem\nYou\u2019ve been here too, right? The project development was tough, but you\u2019re pleased with what you are running in your local development environments. Now you need to get the client to see and approve your build, and hopefully indicate with a cheery thumbs up that it can \u201cgo live\u201d.\n\nChances are that we have a staging environment where the client can see the build. But be honest, is this exactly the same as the production environment? It should be, but often it\u2019s not. Often the staging environment is nothing more than a visible server with none of the optimisations, security, load balancing, caching, and other vital bits of machinery that we\u2019ll need (and need to test) in \u201cprod\u201d.\nOften the production environment is still being \u201cset up\u201d and you\u2019ll have to wait and see.\nIn development, \u201cwait and see\u201d is the enemy.\nInstead of waiting to see, we need to make the provisioning of, and deployment to our different environments one of the very first jobs of our project. I\u2019ve often needed to be the unpopular voice in the room who makes a big fuss when this is delayed. I\u2019ve described it as being a \u201ccritical blocker\u201d during project meetings and suggested that everything should halt until it is fixed. \nIt is that important.\nClients don\u2019t often like hearing a wary, disruptive voice saying \u201cwhoa there Nelly!\u201d, because the development should be able to continue while the production environment gets sorted out, right? \nSure. But if it is not seen as a blocker, it is seen as something that can just happen later. And if it happens later, all the ugly surprises and unknowns surface later too. And later is when we\u2019ll need to be thinking about other things. Not the plumbing. Trust me, it pays to face up to the issue right away rather than press on optimistically. The client will thank you later.\nAttitudes and expectations\nWe should, I think, exhibit these four attitudes towards production deployment:\n\nMake it scripted\nMake it automated\nMake it real\nMake it first\n\nMake it scripted\nLet\u2019s face it, we are going to need to deploy more than once over the course of the project. We are not going to get things perfect on our first shot. Nor should we expect to. And if we are going to repeat something, we want to be able to do it identically and predictably every time without needing to rely on our memories.\nDevelopers are great at scripting things which they would otherwise need to repeat. It makes us faster and it also helps us keep track of the steps we need to take.\nI\u2019m not crazy enough to try suggest the best technology to script your builds or deployments (holy wars lie down that path). A lot will depend on your languages and your tastes. Some will like Fabric, others will prefer Gulp, you might prefer Make or NPM. It doesn\u2019t really matter as long as you can script the process of building, packaging and deploying your project.\nWait. Won\u2019t we need to know everything about the build from the start in order to do this? Aren\u2019t our dependencies likely to change over time?\nYes. That would be ideal. But it\u2019s ok. Like our code, our deployment script will evolve over the life of a project. So evolve it. Start by scripting what is needed to support the first iteration of the project, and then maintain that script. It will become a valuable \u201csource of truth\u201d, providing a form of documentation of what your project needs for a successful deployment. Another bonus.\nMake it automated\nIf we have a scripted deployment which we can run by executing a single command, then we are in great shape to automate that process by triggering the build and deployment via suitable events.\nAgain, I prefer not to offer one single suggestion of when this should occur. That will depend on your approach to the project, how your development team is organised, and how your QA team operate. You can tune this to suit.\nFor one project I worked on, we chose to trigger the build and deployment to our production environment every time we used Git to tag the master branch of our version control repository. There were a few moving parts, and we needed to do some upfront work to get everything working, but that upfront effort was repaid many fold as we deployed time and time again, and exposed some issues with our environment long before we got to \u201claunch day\u201d.\nWith a scripted and automated process, we can make deployments \u201ccheap\u201d. This is our goal. When there are minimal cognitive or time overheads associated with deploying, we\u2019re likely to do it all the more often and become more confident that it will behave as expected.\nMake it real\nAlright, we have written scripts to build and deploy our projects. Anyone tagging our repo will trigger things to happen as if by magic, but where are we pushing things to?  We need to target a real environment if this is to have any value.\nA useful pattern is to have all activity on our develop branch trigger deployments to our staging server. Meanwhile tagging master will deploy a version to the production environment. How we organise this will depend on our git branching approach. (I\u2019ve seen as many ways of approaching Git Flow as I have seen ways of approaching \u201cAgile\u201d).\nIt\u2019s vital though, that we ensure that we are deploying to, and testing against, our real infrastructure. We want to see real results. That\u2019s the best way to learn real lessons.\nMake it first\nBuilding our site to run in an environment not yet fully defined or available to test is like climbing without ropes \u2013 it\u2019s possible, but we put ourselves at risk. And the higher we climb the greater the risk. So it is important to do this as early as we possibly can.\nDon\u2019t have a certificate for our HTTPS yet? Fine, but let\u2019s still deploy to this evolving production environment and introduce HTTPS as soon as we can.\nBefore we know it we\u2019ll be proving that this is set up correctly and we\u2019ll not be surprised by mixed security alerts or other nasties further down the line.\n\nMailchimp perfectly capture the anxiety of sending emails to gazillions of people for a campaign. But we\u2019re lucky. Launching a site doesn\u2019t need to be like performing a mailshot. We can do things to banish that sweaty hand.\nDoing preparation work upfront means that by the time we need to launch the site into the wild, we have exercised the deployment mechanics, and tested the production environment so rigorously that this task will be boring.\n(It won\u2019t be boring. Launching should always be exciting because the world will finally get to see our beautiful, painstaking work. But nor should it be terrifying. Especially as a result of not knowing for certain if our processes and environments are going to work or burst into flames on the big day.)\nWhat tools exist?\nWell this all sounds lovely. But how should we tackle this? Where are the tools for us to use? As it happens, there are many service and tools that we can use to work this way.\nHosting\nAll of the big players like Amazon, Azure and Google offer tools which can help us here. Google for example, can host multiple deployed versions of your project in parallel and you can manage them via their App Engine console. Each build receives its own URL which you can use to access any deployed version of your site.\nHaving immutable deployments which stick around in perpetuity (or until you bin them) is a key feature which unlocks the ability to confidently direct your traffic to any version of your site. With that comes the capacity to test any version or feature in its real environment, and then promote a version, or rollback to a previous version whenever you want.\nA liberating power to have.\nContinuous integration\nIn order to create all of those different versions, we\u2019ll need somewhere to run our build and deployment scripts. Jenkins has been a popular Continuous Integration (CI) option for some time, and can be configured to perform all sorts of tasks, giving you extensive control over your deployment pipeline.\nYou need to host Jenkins yourself, but it provides some simple ways to do that.\nThe landscape for CI is getting richer and richer. With many hosted services like Circle CI providing this kind of automation up in the cloud.\nOne stop shop\nNetlify combines both hosting and continuous integration services. It monitors your git repositories and automatically runs your build in a container on its servers when it finds changes. Each branch and pull request in your git repository will result in an immutable version of your site with its own URL.\nNetlify is unlike Google Cloud, AWS or Azure in that it cannot host a dynamic server-side application for you. Instead it specialises in hosting static, or so called JAMstack sites.\nPersonally, I find that its simplicity makes it an approachable option, and a good place to learn and adopt some of these valuable habits.\nFull disclosure: I\u2019m a Netlify employee. But before I was, I was an avid customer, and it was through using Netlify that I first encountered some of these principles in practice.\nConclusion. It\u2019s all about the approach\nNo matter what tools or services you use (and there are many which can support these practices), the most important thing is to adopt an approach which lets you prove your environments as quickly as possible.\nFront-loading this effort will cast light onto the issues that you\u2019ll need to address early and often, leaving no infrastructure surprises to spoil things for you on launch day.\nAutomating the process will mean that when you do find things that you need to fix or to improve later (and you will), issuing another release will be trivial. It is a lovely feeling when you have confidence that releasing v1.0.0 will be no more stressful v0.0.1. In fact it should actually be less stressful, as you\u2019ll have been down this road many times by then. Fixing the potholes and smoothing the way as you went.\nFrom here, it should be a smooth ride.", "year": "2017", "author": "Phil Hawksworth", "author_slug": "philhawksworth", "published": "2017-12-21T00:00:00+00:00", "url": "https://24ways.org/2017/knowing-the-future/", "topic": "process"}
{"rowid": 200, "title": "Care and Feeding of Burnout", "contents": "You\u2019ve been doing too much for too long. And it\u2019s broken you. You\u2019re burned out. You\u2019re done.\nIllustration by Kate Holden\nOccupational burnout is a long-documented effect of stretching yourself further than the limits of your mental and physical health can carry you. And when it finally catches up with you, it can feel like the end of the world. But things can get better. With focused self care, reworking your priorities and lots of time, you can slog through burnout.\nWhat is burnout? The Tl;dr linkdump tour\nIn this article, we\u2019ll be looking at what you can do when you\u2019re burned out. We\u2019ll be skipping past a lot of information on what burnout is, what causes it and how it impacts the tech industry. We\u2019re able to skip past this because many technologists have already created valuable content targeted to our industry. The videos and writing below may be helpful for readers who are less familiar with burnout.\nA Wikipedia article may be a great starting point for learning about occupational burnout.\n\n  \n\nUnderstanding burnout: Brandon West\nThis conference talk by Brandon West covers a lot of burnout 101, from the perspective of a developer relations/community professional.\nApril Wensel writes about the need for the tech industry to move from the Valley\u2019s burnout culture to a more sustainable model.\nCatching Burnout [as] early [as possible]\nOne of the most challenging things about burnout is that it develops slowly and gradually. Many impacted don\u2019t notice the water warming around them until it\u2019s been brought to a boil, causing a crisis that can\u2019t be overlooked. Catching burnout and taking steps to deal with it as early as possible can help limit the length and severity of your burnout.\nGetting in the habit of checking in with yourself regularly about your stress and energy levels can be an effective habit for assessing burnout and for general wellness. The Mayo Clinic recommends asking yourself the following questions to determine if you might be suffering from burnout.\n\nHave you become cynical or critical at work?\nDo you drag yourself to work and have trouble getting started once you arrive?\nHave you become irritable or impatient with co-workers, customers or clients?\nDo you lack the energy to be consistently productive?\nDo you lack satisfaction from your achievements?\nDo you feel disillusioned about your job?\nAre you using food, drugs or alcohol to feel better or to simply not feel?\nHave your sleep habits or appetite changed?\nAre you troubled by unexplained headaches, backaches or other physical complaints?\n\nAccording to the Mayo Clinic, answering yes to more than one of these questions can be a sign that you need to take corrective action. We\u2019ll look in more detail about the corrective actions you can take in the rest of this article. \nDo less. Now.\nTo start getting things back on track, you\u2019ll need to start doing less. Less work, less stress, less everything. Many technologists impacted by burnout have written or spoken on taking months or even years off work to give themselves time to recover. This can be a fantastic route back to wellness for those fortunate enough to have the professional and financial security to allow them to take large stretches of time off work. For the much larger group of burned out workers that need to balance earning a paycheck with their wellness, this can be more challenging.\nFor those of us who need to stay in the cycle of work to fund our daily needs, finding ways to do less can feel like adding another daunting task to the pile. To properly assess where and how you can cut back on your commitments, you\u2019ll need to find a short stretch of time clear of stressors and responsibilities to take stock of what can be scaled back. A long weekend, weekend or even a few hours of time dedicated to looking only at how you can cut back on work and stress can be an effective way to take stock of your responsibilities.\nMake a list of stressors and activities to begin to triage. Anything that would damage or seriously disrupt your life if not attended to (doing your taxes, showing up at work, paying rent) should be marked as essential. Grade other activities in your life, marking the ones that aren\u2019t essential and working to temporarily reduce these or remove them from your life. It can feel difficult to let go of things while recovering from burnout. This process can benefit from a second opinion, if you\u2019re working with a coach, therapist or trusted friend to manage your burnout.\nReducing your workload and stressors can let you begin to recover from burnout. You can reintroduce things back into your schedule and life. Reintroduce stressors and activities back into your life slowly, to minimize risk of relapse. Keeping a journal will let you keep tabs on how different activities are impacting your energy levels and state of mind.\nRemove toxicity\nToxic people or settings can drain you faster than overwork alone can. While you work to reduce your workload and stress, coworkers, friends, family or bosses who are toxic influences can act as a multiplier for the stressors that remain. Identifying these people and limiting your interactions with them during your recovery can help you get back on track faster and happier. A journal can be an important tool in tracking how interactions with different people impact your wellness and state of mind. If the toxic presence in your life is someone you can avoid or cut out without penalty, burnout is a great reason to finally replace them with healthier relationships.\nIf you can\u2019t remove them from your life, minimizing the impact toxic people have on your wellness is vital. Work to identify what aspect of the relationship is draining or damaging and create interventions around damaging interactions. While a chronically complaining coworker\u2019s negativity can be stopped short with setting firm conversational boundaries and redirection, a combative boss can be a harder challenge. Seeking allies and advice can make you feel less alone in your battles and provide healthy emotional support. \nAsk for help\nTrying to find your way back to health and wellness after burning out can be a daunting task. Seeking help from health care professionals, trusted peers or both can give you backup on your journey back to feeling better. With symptoms that can mirror those of depression, burnout can be the precursor to a number of mental and physical ailments. Talk to your doctor immediately if you\u2019re experiencing symptoms of depression or any other health concerns.\nBeing open with your trusted friends about burnout can let you access valuable support and help explain why you may need extra care and consideration while you recover. Many suffering from burnout report finding maintaining relationships a challenge. Letting your loved ones know what you\u2019re going through and why you may be less available invites them to be more understanding of cancelled plans or other issues while you\u2019re recovering. Burnout can impact memory and cognitive function. Letting your support network assist in decision making during burnout can help add perspective to counterbalance these deficits.\nTalking to your friends and peers about your health and needs can offer valuable support. But those who are pushed to a mental or physical health crisis by burnout should work with healthcare professionals to plan their recovery. Sufferers of mild to moderate burnout can also benefit from planning their return to wellness with an experienced practitioner. Medical or counseling professionals may prescribe medicines, talk therapy, group sessions or other therapeutic intervention.  \nGo easy on yourself\nRecovering from burnout is a process that takes energy, time and compassion for yourself. In the same way that toxic people or workplaces can set you back, negative repetitive thoughts will harm your recovery. Recognizing that burnout\u2019s impact on you is a temporary state that isn\u2019t your fault can help you begin to manage your feelings and expectations for yourself. Sufferers often report feeling stupid, lazy or that they lack the skills to do their job. This is natural, as burnout can severely limit your cognitive function, your energy levels and resilience while dramatically increasing your cognitive load. Working with a counselor may help if you\u2019re finding it difficult to be patient with your progress back to health or are troubled by persistent intrusive thoughts.\nBurnout can seriously limit the amount of energy you have. Spend as little of the energy you have left beating yourself up as possible. You\u2019re going to be ok. It\u2019s all going to be ok.\nThis article doesn\u2019t offer one-size-fits all fixes for burnout or overwork, but aims to provide a framework with points to consider that may help shape your wellness. No article can act as a substitute for professionally administered healthcare or robust self care.", "year": "2017", "author": "Jessica Rose", "author_slug": "jessicarose", "published": "2017-12-16T00:00:00+00:00", "url": "https://24ways.org/2017/care-and-feeding-of-burnout/", "topic": "process"}
{"rowid": 205, "title": "Why Design Systems Fail", "contents": "Design systems are so hot right now, and for good reason. They promote a modular approach to building a product, and ensure organizational unity and stability via reusable code snippets and utility styles. They make prototyping a breeze, and provide a common language for both designers and developers.\nA design system is a culmination of several individual components, which can include any or all of the following (and more):\n\nStyle guide or visual pattern library\nDesign tooling (e.g. Sketch Library)\nComponent library (where the components live in code)\nCode usage guidelines and documentation\nDesign usage documentation\nVoice and tone guideline\nAnimation language guideline\n\nDesign systems are standalone (internal or external) products, and have proven to be very effective means of design-driven development. However, in order for a design system to succeed, everyone needs to get on board.\nI\u2019d like to go over a few considerations to ensure design system success and what could hinder that success.\nOrganizational Support\nPut simply, any product, including internal products, needs support. Something as cross-functional as a design system, which spans every vertical project team, needs support from the top and bottom levels of your organization. \nWhat I mean by that is that there needs to be top-level support from project managers up through VP\u2019s to see the value of a design system, to provide resources for its implementation, and advocate for its use company-wide. This is especially important in companies where such systems are being put in place on top of existing, crufty codebases, because it may mean there needs to be some time and effort put in the calendar for refactoring work.\nSupport from the bottom-up means that designers and engineers of all levels also need to support this system and feel responsibility for it. A design system is an organization\u2019s product, and everyone should feel confident contributing to it. If your design system supports external clients as well (such as contractors), they too can become valuable teammates.\nA design system needs support and love to be nurtured and to grow. It also needs investment.\nInvestment\nTo have a successful design system, you need to make a continuous effort to invest resources into it. I like to compare this to working out.\nYou can work out intensely for 3 months and see some gains, but once you stop working out, those will slowly fade away. If you continue to work out, even if its less often than the initial investment, you\u2019ll see yourself maintaining your fitness level at a much higher rate than if you stopped completely. \nIf you invest once in a design system (say, 3 months of overhauling it) but neglect to keep it up, you\u2019ll face the same situation. You\u2019ll see immediate impact, but that impact will fade as it gets out of sync with new designs and you\u2019ll end up with strange, floating bits of code that nobody is using. Your engineers will stop using it as the patterns become outdated, and then you\u2019ll find yourself in for another round of large investment (while dreading going through the process since its fallen so far out of shape).\n\nWith design systems, small incremental investments over time lead to big gains overall.\n\nWith this point, I also want to note that because of how they scale, design systems can really make a large impact across the platform, making it extremely important to really invest in things like accessibility and solid architecture from the start. You don\u2019t want to scale a brittle system that\u2019s not easy to use.\nTake care of your design systems, and keep working on them to ensure their effectiveness. One way to ensure this is to have a dedicated team working on this design system, managing tickets and styling updates that trickle out to the rest of your company.\nResponsibility\nWith some kind of team to act as an owner of a design system, whether it be the design team, engineering team, or a new team\nmade of both designers and engineers (the best option), your company is more likely to keep a relevant, up-to-date system that doesn\u2019t break.\nThis team is responsible for a few things:\n\nHelping others get set up on the system (support)\nDesigning and building components (development)\nAdvocating for overall UI consistency and adherence (evangelism)\nCreating a rollout plan and update system (product management)\n\nAs you can see, these are a lot of roles, so it helps to have multiple people on this team, at least part of the time, if you can. One thing I\u2019ve found to be effective in the past is to hold office hours for coworkers to book slots within to help them get set up and to answer any questions about using the system. Having an open Slack channel also helps for this sort of thing, as well as for bringing up bugs/issues/ideas and being an channel for announcements like new releases.\nCommunication\nOnce you have resources and a plan to invest in a design system, its really important that this person or team acts as a bridge between design and engineering. Continuous communication is really important here, and the way you communicate is even more important.\nRemember that nobody wants to be told what to do or prescribed a solution, especially developers, who are used to a lot of autonomy (usually they get to choose their own tools at work). Despite how much control the other engineers have on the process, they need to feel like they have input, and feel heard.\nThis can be challenging, especially since ultimately, some party needs to be making a final decision on direction and execution. Because it\u2019s a hard balance to strike, having open communication channels and being as transparent as possible as early as possible is a good start.\nBuy-in\nFor all of the reasons we\u2019ve just looked over, good communication is really important for getting buy-in from your users (the engineers and designers), as well as from product management.\n\nBuilding and maintaining a design system is surprisingly a lot of people-ops work.\n\nTo get buy-in where you don\u2019t have a previous concensus that this is the right direction to take, you need to make people want to use your design system. A really good way to get someone to want to use a product is to make it the path of least resistance, to show its value.\nGather examples and usage wins, because showing is much more powerful than telling.\nIf you can, have developers use your product in a low-stakes situation where it provides clear benefits. Hackathons are a great place to debut your design system. Having a hackathon internally at DigitalOcean was a perfect opportunity to:\n\nEvangelize for the design system\nSee what people were using the component library for and what they were struggling with (excellent user testing there)\nGet user feedback afterward on how to improve it in future iterations\nLet people experience the benefits of using it themselves\n\nThese kinds of moments, where people explore on their own are where you can really get people on your side and using the design system, because they can get their hands on it and draw their own conclusions (and if they don\u2019t love it \u2014 listen to them on how to improve it so that they do). We don\u2019t always get so lucky as to have this sort of instantaneous user feedback from our direct users.\nArchitecture\nI briefly mentioned the scalable nature of design systems. This is exactly why it\u2019s important to develop a solid architecture early on in the process. Build your design system with growth and scalability in mind. What happens if your company acquires a new product? What happens when it develops a new market segment? How can you make sure there\u2019s room for customization and growth?\nA few things we\u2019ve found helpful include:\nNamespacing\nUse namespacing to ensure that the system doesn\u2019t collide with existing styles if applying it to an existing codebase. This means prefixing every element in the system to indicate that this class is a part of the design system. To ensure that you don\u2019t break parts of the existing build (which may have styled base elements), you can namespace the entire system inside of a parent class. Sass makes this easy with its nested structure. \nThis kind of namespacing wouldn\u2019t be necessary per se on new projects, but it is definitely useful when integrating new and old styles.\nSemantic Versioning\nI\u2019ve used Semantic Versioning on all of the design systems I\u2019ve ever worked on. Semantic versioning uses a system of Major.Minor.Patch for any updates. You can then tag released on Github with versioned updates and ensure that someone\u2019s app won\u2019t break unintentionally when there is an update, if they are anchored to a specific version (which they should be).\nWe also use this semantic versioning as a link with our design system assets at DigitalOcean (i.e. Sketch library) to keep them in sync, with the same version number corresponding to both Sketch and code.\nOur design system is served as a node module, but is also provided as a series of built assets using our CDN for quick prototyping and one-off projects. For these built assets, we run a deploy script that automatically creates folders for each release, as well as a latest folder if someone wanted the always-up-to-date version of the design system. \nSo, semantic versioning for the system I\u2019m currently building is what links our design system node module assets, sketch library assets, and statically built file assets.\nThe reason we have so many ways of consuming our design system is to make adoption easier and to reduce friction.\nFriction\nA while ago, I posed the question of why design systems become outdated and unused, and a major conclusion I drew from the conversation was:\n\n\u201cIf it\u2019s harder for people to use than their current system, people just won\u2019t use it\u201d\n\nYou have to make your design system the path of least resistance, lowering cognitive overhead of development, not adding to it. This is vital. A design system is intended to make development much more efficient, enforce a consistent style across sites, and allow for the developer to not worry as much about small decisions like naming and HTML semantics. These are already sorted out for them, meaning they can focus on building product.\nBut if your design system is complicated and over-engineered, they may find it frustrating to use and go back to what they know, even if its not the best solution. If you\u2019re a Sass expert, and base your system on complex mixins and functions, you better hope your user (the developer) is also a Sass expert, or wants to learn. This is often not the case, however. You need to talk to your audience.\nWith the DigitalOcean design system, we provide a few options:\nOption 1\nUsers can implement the component library into a development environment and use Sass, select just the components they want to include, and extend the system using a hook-based system. This is the most performant and extensible output. Only the components that are called upon are included, and they can be easily extended using mixins.\nBut as noted earlier, not everyone wants to work this way (including Sass a dependency and potentially needing to set up a build system for it and learn a new syntax). There is also the user who just wants to throw a link onto their page and have it look nice, and thats where our versioned built assets come in.\nOption 2\nWith Option 2, users pull in links that are served via a CDN that contain JS, CSS, and our SVG icon library. The code is a bit bigger than the completely customized version, but often this isn\u2019t the aim when people are using Option 2.\nReducing friction for adoption should be a major goal of your design system rollout.\nConclusion\nHaving a design system is really beneficial to any product, especially as it grows. In order to have an effective system, it\u2019s important to primarily always keep your user in mind and garner support from your entire company. Once you have support and acceptance, this system will flourish and grow. Make sure someone is responsible for it, and make sure its built with a solid foundation from the start which will be carefully maintained toward the future. Good luck, and happy holidays!", "year": "2017", "author": "Una Kravets", "author_slug": "unakravets", "published": "2017-12-14T00:00:00+00:00", "url": "https://24ways.org/2017/why-design-systems-fail/", "topic": "process"}
{"rowid": 207, "title": "Want to Break Out of Comparison Syndrome? Do a Media Detox", "contents": "\u201cComparison is the thief of joy.\u201d\n\u2014Theodore Roosevelt\n\nI grew up in an environment of perpetual creativity and inventiveness. My father Dennis built and flew experimental aircraft as a hobby. During my entire childhood, there was an airplane fuselage in the garage instead of a car. My mother Deloria was a self-taught master artisan who could quickly acquire any skills that it took to work with fabric and weaving. She could sew any garment she desired, and was able to weave intricate wall hangings just by looking at a black and white photos in magazines. My older sister Diane blossomed into a consummate fine artist who drew portraits with uncanny likeness, painted murals, and studied art and architecture. In addition, she loved good food and had a genius for cooking and baking, which converged in her creating remarkable art pieces out of cake that were incredibly delicious to boot. Yes. This was the household in which I grew up.\nWhile there were countless positives to being surrounded by people who were compelled to create, there was also a downside to it. I incessantly compared myself to my parents and older sister and always found myself lacking.\nIt wasn\u2019t a fair comparison, but tell that to a sensitive kid who wanted to fit in to her family by being creative as well. From my early years throughout my teens, I convinced myself that I would never understand how to build an airplane or at least be as proficient with tools as my father, the aeronautical engineer. Even though my sister was six years older than I was, I lamented that I would never be as good a visual artist as she was. And I marveled at my mother\u2019s seemingly magical ability to make and tailor clothes and was certain that I would never attain her level of mastery.\nThis habit of comparing myself to others grew over the years, continuing to subtly and effectively undermine my sense of self. I had almost reached an uneasy truce with my comparison habit when social media happened.\nAs an early adopter of Twitter, I loved staying connected to people I met at tech conferences. However, as I began to realize my aspirations of being an author and a speaker, Twitter became a dreaded hall of mirrors where I only saw distorted reflections of my lack of achievement in other people\u2019s success. Every person announcing a publishing deal caused me to drown under waves of envy over the imagined size of her or his book advance as I struggled to pay my mortgage. Every announcement I read of someone speaking at a conference led to thoughts of, \u201cI wish I were speaking at that conference \u2013 I must not be good enough to be invited.\u201d Twitter was fertile ground for my Inner Critic to run rampant.\nOne day in 2011, my comparisons to people who I didn\u2019t even know rose to a fever pitch. I saw a series of tweets that sparked a wave of self-loathing so profound that I spent the day sobbing and despondent, as I chastised myself for being a failure. I had fallen into the deep pit of Comparison Syndrome, and to return to anything close to being productive took a day or two of painstakingly clawing my way out.\nComparison Syndrome Takes Deficiency Anxiety to Eleven\nDo any of these scenarios ring true?\n\nYou frequently feel like a failure when viewing the success of others.\nYou feel dispirited and paralyzed in moving forward with your own work because it will never measure up to what others have done.\nYou discount your ideas because you fear that they aren\u2019t as good as those of your colleagues or industry peers.\n\nAre you making yourself miserable by thinking thoughts like these?\n\n\u201cI\u2019m surrounded by people who are so good at what they do, how can I possibly measure up?\u201d\n\u201cCompared to my partner, my musical ability is childish \u2013 and music is no longer fun.\u201d\n\u201cWhy haven\u2019t I accomplished more by now? My peers are so much more successful than I am.\u201d\n\nUnenviable Envy\nMany people use the terms envy and jealousy interchangeably, but they are two distinct emotions. Jealousy is the fear of losing someone to a perceived rival: a threat to an important relationship and the parts of the self that are served by that relationship. Jealousy is always about the relationship between three people. Envy is wanting what another has because of a perceived shortcoming on your part. Envy is always based on a social comparison to another.1\nEnvy is a reaction to the feeling of lacking something. Envy always reflects something we feel about ourselves, about how we are somehow deficient in qualities, possessions, or success.2 It\u2019s based on a scarcity mentality: the idea that there is only so much to go around, and another person got something that should rightfully be yours.3\nA syndrome is a condition characterized by a set of associated symptoms. I call it Comparison Syndrome because a perceived deficiency of some sort \u2013 in talent, accomplishments, success, skills, etc. \u2013 is what initially sparks it. While at the beginning you may merely feel inadequate, the onset of the syndrome will bring additional symptoms. Lack of self-trust and feelings of low self-worth will fuel increased thoughts of not-enoughness and blindness to your unique brilliance. If left unchecked, Deficiency Anxieties can escalate to full-blown Comparison Syndrome: a form of the Inner Critic in which we experience despair from envy and define ourselves as failures in light of another\u2019s success.\nThe irony is that when we focus so much on what we lack, we can\u2019t see what we have in abundance that the other person doesn\u2019t have. And in doing so, we block what is our birthright: our creative expression. Envy shackles our creativity, keeps us trapped in place, and prevents forward movement. The Inner Critic in the form of Comparison Syndrome caused by envy blocks us from utilizing our gifts, seeing our path clearly, and reveling in our creative power.\nIn order to keep a grip on reality and not fall into the abyss of Comparison Syndrome, we\u2019ll quell the compulsion to compare before it happens: we will free the mental bandwidth to turn our focus inward so we can start to see ourselves clearly. \nBreak the Compulsion to Compare\n\n\u201cWhy compare yourself with others? No one in the entire world can do a better job of being you than you.\u201d\n\u2014 Krystal Volney, poet and author\n\nAt some point in time, many of us succumb to moments of feeling that we are lacking and comparing ourselves unfavorably to others. As social animals, much of our self-definition comes from comparison with others. This is how our personalities develop. We learn this behavior as children, and we grow up being compared to siblings, peers, and kids in the media. Because of this, the belief that somehow, someway, we aren\u2019t good enough becomes deeply ingrained. The problem is that whenever we deem ourselves to be \u201cless than,\u201d our self-esteem suffers. This creates a negative feedback loop where negative thoughts produce strong emotions that result in self-defeating behaviors that beget more negative thoughts.\nCouple this cycle with the messages we get from society that only \u201cgifted\u201d people are creative, and it\u2019s no wonder that many of us will fall down the rabbit hole of Comparison Syndrome like I did on that fated day while reading tweets. Comparing ourselves to others is worse than a zero-sum game, it\u2019s a negative-sum game. No one wins, our self-esteem deteriorates, and our creative spark dies out.\nWith effort, we can break the compulsion to compare and stop the decline into Comparison Syndrome by turning the focus of comparison inward to ourselves and appreciating who we\u2019ve become. But first, we need to remove some of the instances that trigger our comparisons in the first place.\nArrest: Stop the Triggers\n\n\u201cRight discipline consists, not in external compulsion, but in the habits of mind which lead spontaneously to desirable rather than undesirable activities.\u201d\n\u2014 Bertrand Russell, philosopher\n\nAfter my Twitter post meltdown, I knew had to make a change. While bolstering my sense of self was clearly a priority, I also knew that my ingrained comparison habit was too strong to resist and that I needed to instill discipline. I decided then and there to establish boundaries with social media.\nFirst, to maintain my sanity, I took this on as my mantra:\n\u201cI will not compare myself to strangers on the Internet or acquaintances on Facebook.\u201d\nIf you find yourself sliding down the slippery slope of social media comparison, you can do the same: repeat this mantra to yourself to help put on the brakes.\nSecond, in order to reduce my triggers, I stopped reading the tweets of the people I followed. However, I continued to be active on Twitter through sharing information, responding to mentions, crowdsourcing, and direct messaging people. It worked! The only time I\u2019d start to slip into darkness were the rare instances when I would break my rules and look at my Twitstream.\nBut we can do even more than calm ourselves with helpful mantras. Just like my example of modifying my use of Twitter, and more recently, of separating myself from Facebook, you can get some distance from the media that activates your comparison reflex and start creating the space for other habits that are more supportive to your being to take its place.\nCreative Dose: Trigger-free and Happy\nPurpose: To stop comparison triggers in their tracks\nMindfulness is a wonderful tool, but sometimes you have to get hardcore and do as much as you can to eliminate distractions so that you can first hear your own thoughts in order to know which ones you need to focus on.\nHere are four steps to becoming trigger-free and happier.\nStep 1: Make a List\nPay attention when you get the most triggered and hooked.\nIs it on Twitter, Facebook, Instagram, or Snapchat?\nIs it YouTube, TV shows, or magazines?\nMake list of your top triggers.\nMy primary trigger is:______________________________________\nMy second trigger is:______________________________________\nMy third trigger is:______________________________________\nNow that you have your list, you need to get an idea just how often you\u2019re getting triggered.\nStep 2: Monitor\nIt\u2019s easy to think that we should track our activity on the computer, but these days, it\u2019s no longer our computer use that is the culprit: most of us access social media and news from our phones. Fortunately, there are apps that will track the usage for both.\nSeeing just how much you consume media from either or both will show you how much of an accomplice the use of devices is to your comparison syndrome, and how much you need to modify your behavior accordingly.\nFor tracking both computer use and tablet use, this app works great:\n\nRescueTime.com tracks app usage and sends a productivity report at the end of the week via email.\n\nFor your phone, there are many for either platform.4 Although I recommend fully researching what is available and will work for you best, here are a few recommendations:\n\nFor both platforms: Offtime, Breakfree, Checky\nFor Android only: Flipd, AppDetox, QualityTime, Stay On Task\nFor iOS only: Moment\n\nInstall your app of choice, and see what you find. How much time are you spending on sites or apps that compel you to compare?\nStep 3: Just Say No\nNow that you know what your triggers are and how much you\u2019re exposing yourself to them, it\u2019s time to say No.\nPut yourself on a partial social media and/or media detox for a specified period of time; consider even going for a full media detox.5 I recommend starting with one month.\nTo help you to fully commit, I recommend writing this down and posting it where you can see it.\nI, ___________________, commit to avoiding my comparison triggers \nof ___________________, ___________________, and ___________________ \nfor the period of ___________________, \nstarting on ___________________ and ending on ___________________ .\nTo help you out, I\u2019ve created a social media detox commitment sheet for you.\nStep 4: Block\nWhen I decided to reduce my use of Twitter and Facebook to break my comparison habit, initially I tried to rely solely on self-discipline, which was only moderately successful. Then I realized that I could use the power of technology to help. Don\u2019t think you have to rely upon sheer willpower to block, or at least limit, your exposure to known triggers. If your primary access to the items that cause you to compare yourself to others is via computers and other digitalia, use these devices to help maintain your mental equilibrium.\nHere are some apps and browser extensions that you can use during your media detox to help keep yourself sane and stay away from sites that could throw you into a comparison tailspin.\nThese apps are installed onto your computer:\n\nRescueTime.com works on both computer and mobile devices, and does a lot more than just prevent you from going to sites that will ruin your concentration, it will also track your apps usage and give you a productivity report at the end of the week.\nFocus and SelfControl (Mac-only)\n\nTo go right to the source and prevent you from visiting sites through your browser, there are browser extensions.\nNot only can you put in the list of the URLs that are your points of weakness, but you can also usually set the times of the day you need the self-control the most.\n\nGoogle Chrome: StayFocusd, Strict Workflow, and Website Blocker\nFirefox: Idderall and Leechblock\nSafari: WasteNoTime and MindfulBrowsing\nEdge (or Explorer): Unfortunately, there are currently no website blocking extensions for these browsers.\n\nI currently use a browser extension to block me from using Facebook between 9:00am \u2013 6:00pm. It\u2019s been a boon for my sanity: I compare tons less. A bonus is that it\u2019s been terrific for my productivity as well. \nWhich tool will you use for your media detox time? Explore them all and then settle upon the one(s) that will work the best for you. Install it and put it to work.\nDespite the tool, you will still need to exercise discipline. Resist the urge to browse Instagram or Facebook while waiting for your morning train. You can do it!\nStep 5: Relax\nInstead of panicking from FOMO (Fear of Missing Out), take comfort from this thought: what you don\u2019t know won\u2019t affect you. Start embracing JOMO (Joy of Missing Out), and the process of rebuilding and maintaining your sanity.\nWhat will you do instead of consuming the media that compels you to\ncompare? Here are some ideas:\n\nRead a book \nGo for a walk \nHave dinner with a friend \nGo watch a movie \nLearn how to play the harmonica \nTake an improv class\n\nReally, you could do anything. And depending on how much of your time and attention you\u2019ve devoted to media, you could be recapturing a lot of lost moments, minutes, hours, and days.\nStep 6: Reconnect\nUse your recovered time and attention to focus on your life and reconnect with your true value-driven goals, higher aspirations, and activities that you\u2019ve always wanted to do.\n\nThis article is an excerpt from the book Banish Your Inner Critic by Denise Jacobs, and has been reprinted with permission. If you\u2019d like to read more, you can find the book on Amazon.\n\n\n\n\nShane Parrish, \u201cMental Model: Bias from Envy and Jealousy,\u201d Farnam Street, accessed February 9, 2017.\u00a0\u21a9\n\n\nParrish, \u201cMental Model: Bias from Envy and Jealousy.\u201d\u00a0\u21a9\n\n\nHenrik Edberg, \u201cHow to Overcome Envy: 5 Effective Tips,\u201d Practical Happiness Advice That Works | The Positivity Blog, accessed February 9, 2017.\u00a0\u21a9\n\n\nJeremy Golden, \u201c6 Apps to Stop Your Smartphone Addiction,\u201d Inc.com, accessed February 10, 2017.\u00a0\u21a9\n\n\nEmily Nickerson, \u201cHow to Silence the Voice of Doubt,\u201d The Muse, accessed February 8, 2017.\u00a0\u21a9", "year": "2017", "author": "Denise Jacobs", "author_slug": "denisejacobs", "published": "2017-12-19T00:00:00+00:00", "url": "https://24ways.org/2017/do-a-media-detox/", "topic": "process"}