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136 Making XML Beautiful Again: Introducing Client-Side XSL Remember that first time you saw XML and got it? When you really understood what was possible and the deep meaning each element could carry? Now when you see XML, it looks ugly, especially when you navigate to a page of XML in a browser. Well, with every modern browser now supporting XSL 1.0, I’m going to show you how you can turn something as simple as an ATOM feed into a customised page using a browser, Notepad and some XSL. What on earth is this XSL? XSL is a family of recommendations for defining XML document transformation and presentation. It consists of three parts: XSLT 1.0 – Extensible Stylesheet Language Transformation, a language for transforming XML XPath 1.0 – XML Path Language, an expression language used by XSLT to access or refer to parts of an XML document. (XPath is also used by the XML Linking specification) XSL-FO 1.0 – Extensible Stylesheet Language Formatting Objects, an XML vocabulary for specifying formatting semantics XSL transformations are usually a one-to-one transformation, but with newer versions (XSL 1.1 and XSL 2.0) its possible to create many-to-many transformations too. So now you have an overview of XSL, on with the show… So what do I need? So to get going you need a browser an supports client-side XSL transformations such as Firefox, Safari, Opera or Internet Explorer. Second, you need a source XML file – for this we’re going to use an ATOM feed from Flickr.com. And lastly, you need an editor of some kind. I find Notepad++ quick for short XSLs, while I tend to use XMLSpy or Oxygen for complex XSL work. Because we’re doing a client-side transformation, we need to modify the XML file to tell it where to find our yet-to-be-written XSL file. Take a look at the source XML file, which originates from my Flickr photos tagged sky, in ATOM format. The top of the ATOM file now has an additional <?xml-stylesheet /> instruction, as can been seen on Line 2 below. This instructs the browser to use the XSL file to transform the document. <?xml version="1.0" encoding="utf-8" standalone="yes"?> <?xml-stylesheet type="text/xsl" href="flickr_transform.xsl"?> <feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"> Your first transformation Your first XSL will look something like this: <?xml version="1.0" encoding="utf-8"?> <xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"> <xsl:output method="html" encoding="utf-8"/> </xsl:stylesheet> This is pretty much the starting point for most XSL files. You will notice the standard XML processing instruction at the top of the file (line 1). We then switch into XSL mode using the XSL namespace on all XSL elements (line 2). In this case, we have added namespaces for ATOM (line 4) and Dublin Core (line 5). This means the XSL can now read and understand those elements from the source XML. After we define all the namespaces, we then move onto the xsl:output element (line 6). This enables you to define the final method of output. Here we’re specifying html, but you could equally use XML or Text, for example. The encoding attributes on each element do what they say on the tin. As with all XML, of course, we close every element including the root. The next stage is to add a template, in this case an <xsl:template /> as can be seen below: <?xml version="1.0" encoding="utf-8"?> <xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"> <xsl:output method="html" encoding="utf-8"/> <xsl:template match="/"> <html> <head> <title>Making XML beautiful again : Transforming ATOM</title> </head> <body> <xsl:apply-templates select="/atom:feed"/> </body> </html> </xsl:template> </xsl:stylesheet> The beautiful thing about XSL is its English syntax, if you say it out loud it tends to make sense. The / value for the match attribute on line 8 is our first example of XPath syntax. The expression / matches any element – so this <xsl:template/> will match against any element in the document. As the first element in any XML document is the root element, this will be the one matched and processed first. Once we get past our standard start of a HTML document, the only instruction remaining in this <xsl:template/> is to look for and match all <atom:feed/> elements using the <xsl:apply-templates/> in line 14, above. <?xml version="1.0" encoding="utf-8"?> <xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"> <xsl:output method="html" encoding="utf-8"/> <xsl:template match="/"> <xsl:apply-templates select="/atom:feed"/> </xsl:template> <xsl:template match="/atom:feed"> <div id="content"> <h1> <xsl:value-of select="atom:title"/> </h1> <p> <xsl:value-of select="atom:subtitle"/> </p> <ul id="entries"> <xsl:apply-templates select="atom:entry"/> </ul> </div> </xsl:template> </xsl:stylesheet> This new template (line 12, above) matches <feed/> and starts to write the new HTML elements out to the output stream. The <xsl:value-of/> does exactly what you’d expect – it finds the value of the item specifed in its select attribute. With XPath you can select any element or attribute from the source XML. The last part is a repeat of the now familiar <xsl:apply-templates/> from before, but this time we’re using it inside of a called template. Yep, XSL is full of recursion… <xsl:template match="atom:entry"> <li class="entry"> <h2> <a href="{atom:link/@href}"> <xsl:value-of select="atom:title"/> </a> </h2> <p class="date"> (<xsl:value-of select="substring-before(atom:updated,'T')"/>) </p> <p class="content"> <xsl:value-of select="atom:content" disable-output-escaping="yes"/> </p> <xsl:apply-templates select="atom:category"/> </li> </xsl:template> The <xsl:template/> which matches atom:entry (line 1) occurs every time there is a <entry/> element in the source XML file. So in total that is 20 times, this is naturally why XSLT is full of recursion. This <xsl:template/> has been matched and therefore called higher up in the document, so we can start writing list elements directly to the output stream. The first part is simply a <h2/> with a link wrapped within it (lines 3-7). We can select attributes using XPath using @. The second part of this template selects the date, but performs a XPath string function on it. This means that we only get the date and not the time from the string (line 9). This is achieved by getting only the part of the string that exists before the T. Regular Expressions are not part of the XPath 1.0 string functions, although XPath 2.0 does include them. Because of this, in XSL we tend to rely heavily on the available XML output. The third part of the template (line 12) is a <xsl:value-of/> again, but this time we use an attribute of <xsl:value-of/> called disable output escaping to turn escaped characters back into XML. The very last section is another <xsl:apply-template/> call, taking us three templates deep. Do not worry, it is not uncommon to write XSL which go 20 or more templates deep! <xsl:template match="atom:category"> <xsl:for-each select="."> <xsl:element name="a"> <xsl:attribute name="rel"> <xsl:text>tag</xsl:text> </xsl:attribute> <xsl:attribute name="href"> <xsl:value-of select="concat(@scheme, @term)"/> </xsl:attribute> <xsl:value-of select="@term"/> </xsl:element> <xsl:text> </xsl:text> </xsl:for-each> </xsl:template> In our final <xsl:template/>, we see a combination of what we have done before with a couple of twists. Once we match atom:category we then count how many elements there are at that same level (line 2). The XPath . means ‘self’, so we count how many category elements are within the <entry/> element. Following that, we start to output a link with a rel attribute of the predefined text, tag (lines 4-6). In XSL you can just type text, but results can end up with strange whitespace if you do (although there are ways to simply remove all whitespace). The only new XPath function in this example is concat(), which simply combines what XPaths or text there might be in the brackets. We end the output for this tag with an actual tag name (line 10) and we add a space afterwards (line 12) so it won’t touch the next tag. (There are better ways to do this in XSL using the last() XPath function). After that, we go back to the <xsl:for-each/> element again if there is another category element, otherwise we end the <xsl:for-each/> loop and end this <xsl:template/>. A touch of style Because we’re using recursion through our templates, you will find this is the end of the templates and the rest of the XML will be ignored by the parser. Finally, we can add our CSS to finish up. (I have created one for Flickr and another for News feeds) <style type="text/css" media="screen">@import "flickr_overview.css?v=001";</style> So we end up with a nice simple to understand but also quick to write XSL which can be used on ATOM Flickr feeds and ATOM News feeds. With a little playing around with XSL, you can make XML beautiful again. All the files can be found in the zip file (14k) 2006 Ian Forrester ianforrester 2006-12-07T00:00:00+00:00 https://24ways.org/2006/beautiful-xml-with-xsl/ code
135 A Scripting Carol We all know the stories of the Ghost of Scripting Past – a time when the web was young and littered with nefarious scripting, designed to bestow ultimate control upon the developer, to pollute markup with event handler after event handler, and to entrench advertising in the minds of all that gazed upon her. And so it came to be that JavaScript became a dirty word, thrown out of solutions by many a Scrooge without regard to the enhancements that JavaScript could bring to any web page. JavaScript, as it was, was dead as a door-nail. With the arrival of our core philosophy that all standardistas hold to be true: “separate your concerns – content, presentation and behaviour,” we are in a new era of responsible development the Web Standards Way™. Or are we? Have we learned from the Ghosts of Scripting Past? Or are we now faced with new problems that come with new ways of implementing our solutions? The Ghost of Scripting Past If the Ghost of Scripting Past were with us it would probably say: You must remember your roots and where you came from, and realize the misguided nature of your early attempts for control. That person you see down there, is real and they are the reason you exist in the first place… without them, you are nothing. In many ways we’ve moved beyond the era of control and we do take into account the user, or at least much more so than we used to. Sadly – there is one advantage that old school inline event handlers had where we assigned and reassigned CSS style property values on the fly – we knew that if JavaScript wasn’t supported, the styles wouldn’t be added because we ended up doing them at the same time. If anything, we need to have learned from the past that just because it works for us doesn’t mean it is going to work for anyone else – we need to test more scenarios than ever to observe the multitude of browsing arrangements we’ll observe: CSS on with JavaScript off, CSS off/overridden with JavaScript on, both on, both off/not supported. It is a situation that is ripe for conflict. This may shock some of you, but there was a time when testing was actually easier: back in the day when Netscape 4 was king. Yes, that’s right. I actually kind of enjoyed Netscape 4 (hear me out, please). With NS4’s CSS implementation known as JavaScript Style Sheets, you knew that if JavaScript was off the styles were off too. The Ghost of Scripting Present With current best practice – we keep our CSS and JavaScript separate from each other. So what happens when some of our fancy, unobtrusive DOM Scripting doesn’t play nicely with our wonderfully defined style rules? Lets look at one example of a collapsing and expanding menu to illustrate where we are now: Simple Collapsing/Expanding Menu Example We’re using some simple JavaScript (I’m using jquery in this case) to toggle between a CSS state for expanded and not expanded: JavaScript $(document).ready(function(){ TWOFOURWAYS.enableTree(); }); var TWOFOURWAYS = new Object(); TWOFOURWAYS.enableTree = function () { $("ul li a").toggle(function(){ $(this.parentNode).addClass("expanded"); }, function() { $(this.parentNode).removeClass("expanded"); }); return false; } CSS ul li ul { display: none; } ul li.expanded ul { display: block; } At this point we’ve separated our presentation from our content and behaviour, and all is well, right? Not quite. Here’s where I typically see failures in the assessment work that I do on web sites and applications (Yes, call me Scrooge – I don’t care!). We know our page needs to work with or without scripting, and we know it needs to work with or without CSS. All too often the testing scenarios don’t take into account combinations. Testing it out So what happens when we test this? Make sure you test with: CSS off JavaScript off Use the simple example again. With CSS off, we revert to a simple nested list of links and all functionality is maintained. With JavaScript off, however, we run into a problem – we have now removed the ability to expand the menu using the JavaScript triggered CSS change. Hopefully you see the problem – we have a JavaScript and CSS dependency that is critical to the functionality of the page. Unobtrusive scripting and binary on/off tests aren’t enough. We need more. This Ghost of Scripting Present sighting is seen all too often. Lets examine the JavaScript off scenario a bit further – if we require JavaScript to expand/show the branch of the tree we should use JavaScript to hide them in the first place. That way we guarantee functionality in all scenarios, and have achieved our baseline level of interoperability. To revise this then, we’ll start with the sub items expanded, use JavaScript to collapse them, and then use the same JavaScript to expand them. HTML <ul> <li><a href="#">Main Item</a> <ul class="collapseme"> <li><a href="#">Sub item 1</a></li> <li><a href="#">Sub item 2</a></li> <li><a href="#">Sub item 3</a></li> </ul> </li> </ul> CSS /* initial style is expanded */ ul li ul.collapseme { display: block; } JavaScript // remove the class collapseme after the page loads $("ul ul.collapseme").removeClass("collapseme"); And there you have it – a revised example with better interoperability. This isn’t rocket surgery by any means. It is a simple solution to a ghostly problem that is too easily overlooked (and often is). The Ghost of Scripting Future Well, I’m not so sure about this one, but I’m guessing that in a few years’ time, we’ll all have seen a few more apparitions and have a few more tales to tell. And hopefully we’ll be able to share them on 24 ways. Thanks to Drew for the invitation to contribute and thanks to everyone else out there for making this a great (and haunting) year on the web! 2006 Derek Featherstone derekfeatherstone 2006-12-21T00:00:00+00:00 https://24ways.org/2006/a-scripting-carol/ code
134 Photographic Palettes How many times have you seen a colour combination that just worked, a match so perfect that it just seems obvious? Now, how many times do you come up with those in your own work? A perfect palette looks easy when it’s done right, but it’s often maddeningly difficult and time-consuming to accomplish. Choosing effective colour schemes will always be more art than science, but there are things you can do that will make coming up with that oh-so-smooth palette just a little a bit easier. A simple trick that can lead to incredibly gratifying results lies in finding a strong photograph and sampling out particularly harmonious colours. Photo Selection Not all photos are created equal. You certainly want to start with imagery that fits the eventual tone you’re attempting to create. A well-lit photo of flowers might lead to a poor colour scheme for a funeral parlour’s web site, for example. It’s worth thinking about what you’re trying to say in advance, and finding a photo that lends itself to your message. As a general rule of thumb, photos that have a lot of neutral or de-saturated tones with one or two strong colours make for the best palette; bright and multi-coloured photos are harder to derive pleasing results from. Let’s start with a relatively neutral image. Sampling In the above example, I’ve surrounded the photo with three different background colours directly sampled from the photo itself. Moving from left to right, you can see how each of the sampled colours is from an area of increasingly smaller coverage within the photo, and yet there’s still a strong harmony between the photo and the background image. I don’t really need to pick the big obvious colours from the photo to create that match, I can easily concentrate on more interesting colours that might work better for what I intend. Using a similar palette, let’s apply those colour choices to a more interesting layout: In this mini-layout, I’ve re-used the same tan colour from the previous middle image as a background, and sampled out a nicely matching colour for the top and bottom overlays, as well as the two different text colours. Because these colours all fall within a narrow range, the overall balance is harmonious. What if I want to try something a little more daring? I have a photo of stacked chairs of all different colours, and I’d like to use a few more of those. No problem, provided I watch my colour contrast: Though it uses varying shades of red, green, and yellow, this palette actually works because the values are even, and the colours muted. Placing red on top of green is usually a hideous combination of death, but if the green is drab enough and the red contrasts well enough, the result can actually be quite pleasing. I’ve chosen red as my loudest colour in this palette, and left green and yellow to play the quiet supporting roles. Obviously, there are no hard and fast rules here. You might not want to sample absolutely every colour in your scheme from a photo. There are times where you’ll need a variation that’s just a little bit lighter, or a blue that’s not in the photo. You might decide to start from a photo base and tweak, or add in colours of your own. That’s okay too. Tonal Variations I’ll leave you with a final trick I’ve been using lately, a way to bring a bit more of a formula into the equation and save some steps. Starting with the same base palette I sampled from the chairs, in the above image I’ve added a pair of overlaying squares that produce tonal variations of each primary. The lighter variation is simply a solid white square set to 40% opacity, the darker one is a black square at 20%. That gives me a highlight and shadow for each colour, which would prove handy if I had to adapt this colour scheme to a larger layout. I could add a few more squares of varying opacities, or adjust the layer blending modes for different effects, but as this looks like a great place to end, I’ll leave that up to your experimental whims. Happy colouring! 2006 Dave Shea daveshea 2006-12-22T00:00:00+00:00 https://24ways.org/2006/photographic-palettes/ design
133 Gravity-Defying Page Corners While working on Stikkit, a “page curl” came to be. Not being as crafty as Veerle, you see. I fired up Photoshop to see what could be. “Another copy is running on the network“ … oopsie. With license issues sorted out and a concept in mind I set out to create something flexible and refined. One background image and code that is sure to be lean. A simple solution for lazy people like me. The curl I’ll be showing isn’t a curl at all. It’s simply a gradient that’s 18 pixels tall. With a fade to the left that’s diagonally aligned and a small fade on the right that keeps the illusion defined. Create a selection with the marquee tool (keeping in mind a reasonable minimum width) and drag a gradient (black to transparent) from top to bottom. Now drag a gradient (the background color of the page to transparent) from the bottom left corner to the top right corner. Finally, drag another gradient from the right edge towards the center, about 20 pixels or so. But the top is flat and can be positioned precisely just under the bottom right edge very nicely. And there it will sit, never ever to be busted by varying sizes of text when adjusted. <div id="page"> <div id="page-contents"> <h2>Gravity-Defying!</h2> <p>Lorem ipsum dolor ...</p> </div> </div> Let’s dive into code and in the markup you’ll see “is that an extra div?” … please don’t kill me? The #page div sets the width and bottom padding whose height is equal to the shadow we’re adding. The #page-contents div will set padding in ems to scale with the text size the user intends. The background color will be added here too but not overlapping the shadow where #page’s padding makes room. A simple technique that you may find amusing is to substitute a PNG for the GIF I was using. For that would be crafty and future-proof, too. The page curl could sit on any background hue. I hope you’ve enjoyed this easy little trick. It’s hardly earth-shattering, and arguably slick. But it could come in handy, you just never know. Happy Holidays! And pleasant dreams of web three point oh. 2006 Dan Cederholm dancederholm 2006-12-24T00:00:00+00:00 https://24ways.org/2006/gravity-defying-page-corners/ design
132 Tasty Text Trimmer In most cases, when designing a user interface it’s best to make a decision about how data is best displayed and stick with it. Failing to make a decision ultimately leads to too many user options, which in turn can be taxing on the poor old user. Under some circumstances, however, it’s good to give the user freedom in customising their workspace. One good example of this is the ‘Article Length’ tool in Apple’s Safari RSS reader. Sliding a slider left of right dynamically changes the length of each article shown. It’s that kind of awesomey magic stuff that’s enough to keep you from sleeping. Let’s build one. The Setup Let’s take a page that has lots of long text items, a bit like a news page or like Safari’s RSS items view. If we were to attach a class name to each element we wanted to resize, that would give us something to hook onto from the JavaScript. Example 1: The basic page. As you can see, I’ve wrapped my items in a DIV and added a class name of chunk to them. It’s these chunks that we’ll be finding with the JavaScript. Speaking of which … Our Core Functions There are two main tasks that need performing in our script. The first is to find the chunks we’re going to be resizing and store their original contents away somewhere safe. We’ll need this so that if we trim the text down we’ll know what it was if the user decides they want it back again. We’ll call this loadChunks. var loadChunks = function(){ var everything = document.getElementsByTagName('*'); var i, l; chunks = []; for (i=0, l=everything.length; i<l; i++){ if (everything[i].className.indexOf(chunkClass) > -1){ chunks.push({ ref: everything[i], original: everything[i].innerHTML }); } } }; The variable chunks is stored outside of this function so that we can access it from our next core function, which is doTrim. var doTrim = function(interval) { if (!chunks) loadChunks(); var i, l; for (i=0, l=chunks.length; i<l; i++){ var a = chunks[i].original.split(' '); a = a.slice(0, interval); chunks[i].ref.innerHTML = a.join(' '); } }; The first thing that needs to be done is to call loadChunks if the chunks variable isn’t set. This should only happen the first time doTrim is called, as from that point the chunks will be loaded. Then all we do is loop through the chunks and trim them. The trimming itself (lines 6-8) is very simple. We split the text into an array of words (line 6), then select only a portion from the beginning of the array up until the number we want (line 7). Finally the words are glued back together (line 8). In essense, that’s it, but it leaves us needing to know how to get the number into this function in the first place, and how that number is generated by the user. Let’s look at the latter case first. The YUI Slider Widget There are lots of JavaScript libraries available at the moment. A fair few of those are really good. I use the Yahoo! User Interface Library professionally, but have only recently played with their pre-build slider widget. Turns out, it’s pretty good and perfect for this task. Once you have the library files linked in (check the docs linked above) it’s fairly straightforward to create yourself a slider. slider = YAHOO.widget.Slider.getHorizSlider("sliderbg", "sliderthumb", 0, 100, 5); slider.setValue(50); slider.subscribe("change", doTrim); All that’s needed then is some CSS to make the slider look like a slider, and of course a few bits of HTML. We’ll see those later. See It Working! Rather than spell out all the nuts and bolts of implementing this fairly simple script, let’s just look at in it action and then pick on some interesting bits I’ve added. Example 2: Try the Tasty Text Trimmer. At the top of the JavaScript file I’ve added a small number of settings. var chunkClass = 'chunk'; var minValue = 10; var maxValue = 100; var multiplier = 5; Obvious candidates for configuration are the class name used to find the chunks, and also the some minimum and maximum values. The minValue is the fewest number of words we wish to display when the slider is all the way down. The maxValue is the length of the slider, in this case 100. Moving the slider makes a call to our doTrim function with the current value of the slider. For a slider 100 pixels long, this is going to be in the range of 0-100. That might be okay for some things, but for longer items of text you’ll want to allow for displaying more than 100 words. I’ve accounted for this by adding in a multiplier – in my code I’m multiplying the value by 5, so a slider value of 50 shows 250 words. You’ll probably want to tailor the multiplier to the type of content you’re using. Keeping it Accessible This effect isn’t something we can really achieve without JavaScript, but even so we must make sure that this functionality has no adverse impact on the page when JavaScript isn’t available. This is achieved by adding the slider markup to the page from within the insertSliderHTML function. var insertSliderHTML = function(){ var s = '<a id="slider-less" href="#less"><img src="icon_min.gif" width="10" height="10" alt="Less text" class="first" /></a>'; s +=' <div id="sliderbg"><div id="sliderthumb"><img src="sliderthumbimg.gif" /></div></div>'; s +=' <a id="slider-more" href="#more"><img src="icon_max.gif" width="10" height="10" alt="More text" /></a>'; document.getElementById('slider').innerHTML = s; } The other important factor to consider is that a slider can be tricky to use unless you have good eyesight and pretty well controlled motor skills. Therefore we should provide a method of changing the value by the keyboard. I’ve done this by making the icons at either end of the slider links so they can be tabbed to. Clicking on either icon fires the appropriate JavaScript function to show more or less of the text. In Conclusion The upshot of all this is that without JavaScript the page just shows all the text as it normally would. With JavaScript we have a slider for trimming the text excepts that can be controlled with the mouse or with a keyboard. If you’re like me and have just scrolled to the bottom to find the working demo, here it is again: Try the Tasty Text Trimmer Trimmer for Christmas? Don’t say I never give you anything! 2006 Drew McLellan drewmclellan 2006-12-01T00:00:00+00:00 https://24ways.org/2006/tasty-text-trimmer/ code
131 Random Lines Made With Mesh I know that Adobe Illustrator can be a bit daunting for people who aren’t really advanced users of the program, but you would be amazed by how easy you can create cool effects or backgrounds. In this short tutorial I show you how to create a cool looking background only in 5 steps. Step 1 – Create Lines Create lines using random widths and harmonious suitable colors. If you get stuck on finding the right colors, check out Adobe’s Kuler and start experimenting. Step 2 – Convert Strokes to Fills Select all lines and convert them to fills. Go to the Object menu, select Path > Outline Stroke. Select the Rectangle tool and draw 1 big rectangle on top the lines. Give the rectangle a suitable color. With the rectangle still selected, go to the Object menu, select Arrange > Send to Back. Step 3 – Convert to Mesh Select all objects by pressing the command key (for Mac users), control key (for Windows users) + the “a” key. Go to the Object menu and select the Envelope Distort > Make with Mesh option. Enter 2 rows and 2 columns. Check the preview box to see what happens and click the OK button. Step 4 – Play Around with The Mesh Points Play around with the points of the mesh using the Direct Selection tool (the white arrow in the Toolbox). Click on the top right point of the mesh. Once you’re starting to drag hold down the shift key and move the point upwards. Now start dragging the bezier handles on the mesh to achieve the effect as shown in the above picture. Of course you can try out all kind of different effects here. The Final Result This is an example of how the final result can look. You can try out all kinds of different shapes dragging the handles of the mesh points. This is just one of the many results you can get. So next time you haven’t got inspiration for a background of a header, a banner or whatever, just experiment with a few basic shapes such as lines and try out the ‘Envelope Distort’ options in Illustrator or the ‘Make with Mesh’ option and experiment, you’ll be amazed by the unexpected creative results. 2006 Veerle Pieters veerlepieters 2006-12-08T00:00:00+00:00 https://24ways.org/2006/random-lines-made-with-mesh/ design
130 Faster Development with CSS Constants Anyone even slightly familiar with a programming language will have come across the concept of constants – a fixed value that can be used through your code. For example, in a PHP script I might have a constant which is the email address that all emails generated by my application get sent to. $adminEmail = 'info@example.com'; I could then use $adminEmail in my script whenever I wanted an email to go to that address. The benefit of this is that when the client decides they want the email to go to a different address, I only need change it in one place – the place where I initially set the constant. I could also quite easily make this value user defined and enable the administrator to update the email address. Unfortunately CSS doesn’t support constants. It would be really useful to be able to define certain values initially and then use them throughout a CSS file, so in this article I’m going to take a look at some of the methods we do have available and provide pointers to more in depth commentary on each. If you have a different method, or tip to share please add it to the comments. So what options do we have? One way to get round the lack of constants is to create some definitions at the top of your CSS file in comments, to define ‘constants’. A common use for this is to create a ‘color glossary’. This means that you have a quick reference to the colors used in the site to avoid using alternates by mistake and, if you need to change the colors, you have a quick list to go down and do a search and replace. In the below example, if I decide I want to change the mid grey to #999999, all I need to do is search and replace #666666 with #999999 – assuming I’ve remember to always use that value for things which are mid grey. /* Dark grey (text): #333333 Dark Blue (headings, links) #000066 Mid Blue (header) #333399 Light blue (top navigation) #CCCCFF Mid grey: #666666 */ This is a fairly low-tech method, but if used throughout the development of the CSS files can make changes far simpler and help to ensure consistency in your color scheme. I’ve seen this method used by many designers however Garrett Dimon documents the method, with more ideas in the comments. Going server-side To truly achieve constants you will need to use something other than CSS to process the file before it is sent to the browser. You can use any scripting language – PHP, ASP, ColdFusion etc. to parse a CSS file in which you have entered constants. So that in a constants section of the CSS file you would have: $darkgrey = '#333333'; $darkblue = '#000066'; The rest of the CSS file is as normal except that when you come to use the constant value you would use the constant name instead of adding the color: p { color: $darkgrey; } Your server-side script could then parse the CSS file, replace the constant names with the constant values and serve a valid CSS file to the browser. Christian Heilmann has done just this for PHP however this could be adapted for any language you might have available on your server. Shaun Inman came up with another way of doing this that removes the need to link to a PHP script and also enables the adding of constants using the syntax of at-rules . This method is again using PHP and will require you to edit an .htaccess file. A further method is to generate static CSS files either using a script locally – if the constants are just to enable speed of development – or as part of the web application itself. Storing a template stylesheet with constant names in place of the values you will want to update means that your script can simply open the template, replace the variables and save the result as a new stylesheet file. While CSS constants are a real help to developers, they can also be used to add new functionality to your applications. As with the email address example that I used at the beginning of this article, using a combination of CSS and server-side scripting you could enable a site administrator to select the colours for a new theme to be used on a page of a content managed site. By using constants you need only give them the option to change certain parts of the CSS and not upload a whole different CSS file, which could lead to some interesting results! As we are unlikely to find real CSS constants under the tree this Christmas the above methods are some possibilities for better management of your stylesheets. However if you have better methods, CSS Constant horror stories or any other suggestions, add your comments below. 2006 Rachel Andrew rachelandrew 2006-12-02T00:00:00+00:00 https://24ways.org/2006/faster-development-with-css-constants/ process
129 Knockout Type - Thin Is Always In OS X has gorgeous native anti-aliasing (although I will admit to missing 10px aliased Geneva — *sigh*). This is especially true for dark text on a light background. However, things can go awry when you start using light text on a dark background. Strokes thicken. Counters constrict. Letterforms fill out like seasonal snackers. So how do we combat the fat? In Safari and other Webkit-based browsers we can use the CSS ‘text-shadow’ property. While trying to add a touch more contrast to the navigation on haveamint.com I noticed an interesting side-effect on the weight of the type. The second line in the example image above has the following style applied to it: This creates an invisible drop-shadow. (Why is it invisible? The shadow is positioned directly behind the type (the first two zeros) and has no spread (the third zero). So the color, black, is completely eclipsed by the type it is supposed to be shadowing.) Why applying an invisible drop-shadow effectively lightens the weight of the type is unclear. What is clear is that our light-on-dark text is now of a comparable weight to its dark-on-light counterpart. You can see this trick in effect all over ShaunInman.com and in the navigation on haveamint.com and Subtraction.com. The HTML and CSS source code used to create the example images used in this article can be found here. 2006 Shaun Inman shauninman 2006-12-17T00:00:00+00:00 https://24ways.org/2006/knockout-type/ code
128 Boost Your Hyperlink Power There are HTML elements and attributes that we use every day. Headings, paragraphs, lists and images are the mainstay of every Web developer’s toolbox. Perhaps the most common tool of all is the anchor. The humble a element is what joins documents together to create the gloriously chaotic collection we call the World Wide Web. Anatomy of an Anchor The power of the anchor element lies in the href attribute, short for hypertext reference. This creates a one-way link to another resource, usually another page on the Web: <a href="http://allinthehead.com/"> The href attribute sits in the opening a tag and some descriptive text sits between the opening and closing tags: <a href="http://allinthehead.com/">Drew McLellan</a> “Whoop-dee-freakin’-doo,” I hear you say, “this is pretty basic stuff” – and you’re quite right. But there’s more to the anchor element than just the href attribute. The Theory of relativity You might be familiar with the rel attribute from the link element. I bet you’ve got something like this in the head of your documents: <link rel="stylesheet" type="text/css" media="screen" href="styles.css" /> The rel attribute describes the relationship between the linked document and the current document. In this case, the value of rel is “stylesheet”. This means that the linked document is the stylesheet for the current document: that’s its relationship. Here’s another common use of rel: <link rel="alternate" type="application/rss+xml" title="my RSS feed" href="index.xml" /> This describes the relationship of the linked file – an RSS feed – as “alternate”: an alternate view of the current document. Both of those examples use the link element but you are free to use the rel attribute in regular hyperlinks. Suppose you’re linking to your RSS feed in the body of your page: Subscribe to <a href="index.xml">my RSS feed</a>. You can add extra information to this anchor using the rel attribute: Subscribe to <a href="index.xml" rel="alternate" type="application/rss+xml">my RSS feed</a>. There’s no prescribed list of values for the rel attribute so you can use whatever you decide is semantically meaningful. Let’s say you’ve got a complex e-commerce application that includes a link to a help file. You can explicitly declare the relationship of the linked file as being “help”: <a href="help.html" rel="help">need help?</a> Elemental Microformats Although it’s completely up to you what values you use for the rel attribute, some consensus is emerging in the form of microformats. Some of the simplest microformats make good use of rel. For example, if you are linking to a license that covers the current document, use the rel-license microformat: Licensed under a <a href="http://creativecommons.org/licenses/by/2.0/" rel="license">Creative Commons attribution license</a> That describes the relationship of the linked document as “license.” The rel-tag microformat goes a little further. It uses rel to describe the final part of the URL of the linked file as a “tag” for the current document: Learn more about <a href="http://en.wikipedia.org/wiki/Microformats" rel="tag">semantic markup</a> This states that the current document is being tagged with the value “Microformats.” XFN, which stands for XHTML Friends Network, is a way of describing relationships between people: <a href="http://allinthehead.com/" rel="friend">Drew McLellan</a> This microformat makes use of a very powerful property of the rel attribute. Like the class attribute, rel can take multiple values, separated by spaces: <a href="http://allinthehead.com/" rel="friend met colleague">Drew McLellan</a> Here I’m describing Drew as being a friend, someone I’ve met, and a colleague (because we’re both Web monkies). You Say You Want a revolution While rel describes the relationship of the linked resource to the current document, the rev attribute describes the reverse relationship: it describes the relationship of the current document to the linked resource. Here’s an example of a link that might appear on help.html: <a href="shoppingcart.html" rev="help">continue shopping</a> The rev attribute declares that the current document is “help” for the linked file. The vote-links microformat makes use of the rev attribute to allow you to qualify your links. By using the value “vote-for” you can describe your document as being an endorsement of the linked resource: I agree with <a href="http://richarddawkins.net/home" rev="vote-for">Richard Dawkins</a>. There’s a corresponding vote-against value. This means that you can link to a document but explicitly state that you don’t agree with it. I agree with <a href="http://richarddawkins.net/home" rev="vote-for">Richard Dawkins</a> about those <a href="http://www.icr.org/" rev="vote-against">creationists</a>. Of course there’s nothing to stop you using both rel and rev on the same hyperlink: <a href="http://richarddawkins.net/home" rev="vote-for" rel="muse">Richard Dawkins</a> The Wisdom of Crowds The simplicity of rel and rev belies their power. They allow you to easily add extra semantic richness to your hyperlinks. This creates a bounty that can be harvested by search engines, aggregators and browsers. Make it your New Year’s resolution to make friends with these attributes and extend the power of hypertext. 2006 Jeremy Keith jeremykeith 2006-12-18T00:00:00+00:00 https://24ways.org/2006/boost-your-hyperlink-power/ code
127 Showing Good Form Earlier this year, I forget exactly when (it’s been a good year), I was building a client site that needed widgets which look like this (designed, incidentally, by my erstwhile writing partner, Cameron Adams): Building this was a challenge not just in CSS, but in choosing the proper markup – how should such a widget be constructed? Mmm … markup It seemed to me there were two key issues to deal with: The function of the interface is to input information, so semantically this is a form, therefore we have to find a way of building it using form elements: fieldset, legend, label and input We can’t use a table for layout, even though that would clearly be the easiest solution! Abusing tables for layout is never good – physical layout is not what table semantics mean. But even if this data can be described as a table, we shouldn’t mix forms markup with non-forms markup, because of the behavioral impact this can have on a screen reader: To take a prominent example, the screen reader JAWS has a mode specifically for interacting with forms (cunningly known as “forms mode”). When running in this mode its output only includes relevant elements – legends, labels and form controls themselves. Any other kind of markup – like text in a previous table cell, a paragraph or list in between – is simply ignored. The user in this situation would have to switch continually in and out of forms mode to hear all the content. (For more about this issue and some test examples, there’s a thread at accessify forum which wanders in that direction.) One further issue for screen reader users is implied by the design: the input fields are associated together in rows and columns, and a sighted user can visually scan across and down to make those associations; but a blind user can’t do that. For such a user the row and column header data will need to be there at every axis; in other words, the layout should be more like this: And constructed with appropriate semantic markup to convey those relationships. By this point the selection of elements seems pretty clear: each row is a fieldset, the row header is a legend, and each column header is a label, associated with an input. Here’s what that form looks like with no CSS: And here’s some markup for the first row (with most of the attributes removed just to keep this example succinct): <fieldset> <legend> <span>Match points</span> </legend> <label> <span>Win</span> <input value="3" /> </label> <label> <span>Draw</span> <input value="1" /> </label> <label> <span>Lose</span> <input value="0" /> </label> <label> <span>Played</span> <input value="0" /> </label> </fieldset> The span inside each legend is because legend elements are highly resistant to styling! Indeed they’re one of the most stubborn elements in the browsers’ vocabulary. Oh man … how I wrestled with the buggers … until this obvious alternative occurred to me! So the legend element itself is just a container, while all the styling is on the inner span. Oh yeah, there was some CSS too I’m not gonna dwell too much on the CSS it took to make this work – this is a short article, and it’s all there in the demo [demo page, style sheet] But I do want to touch on the most interesting bit – where we get from a layout with headers on every row, to one where only the top row has headers – or at least, so it appears to graphical browsers. For screen readers, as we noted, we need those headers on every row, so we should employ some cunning CSS to partly negate their visual presence, without removing them from the output. The core styling for each label span is like this: label span { display:block; padding:5px; line-height:1em; background:#423221; color:#fff; font-weight:bold; } But in the rows below the header they have these additional rules: fieldset.body label span { padding:0 5px; line-height:0; position:relative; top:-10000em; } The rendered width of the element is preserved, ensuring that the surrounding label is still the same width as the one in the header row above, and hence a unified column width is preserved all the way down. But the element effectively has no height, and so it’s effectively invisible. The styling is done this way, rather than just setting the height to zero and using overflow:hidden, because to do that would expose an unrelated quirk with another popular screen reader! (It would hide the output from Window Eyes, as shown in this test example at access matters.) The finished widget It’s an intricate beast allright! But after all that we do indeed get the widget we want: Demo page Style sheet It’s not perfect, most notably because the legends have to have a fixed width; this can be in em to allow for text scaling, but it still doesn’t allow the content to break into multiple lines. It also doesn’t look quite right in Safari; and some CSS hacking was needed to make it look right in IE6 and IE7. Still it worked well enough for the purpose, and satisfied the client completely. And most of all it re-assured me in my faith – that there’s never any need to abuse tables for layout. (Unless of course you think this content is a table anyway, but that’s another story!) 2006 James Edwards jamesedwards 2006-12-11T00:00:00+00:00 https://24ways.org/2006/showing-good-form/ ux
126 Intricate Fluid Layouts in Three Easy Steps The Year of the Script may have drawn attention away from CSS but building fluid, multi-column, cross-browser CSS layouts can still be as unpleasant as a lump of coal. Read on for a worry-free approach in three quick steps. The layout system I developed, YUI Grids CSS, has three components. They can be used together as we’ll see, or independently. The Three Easy Steps Choose fluid or fixed layout, and choose the width (in percents or pixels) of the page. Choose the size, orientation, and source-order of the main and secondary blocks of content. Choose the number of columns and how they distribute (for example 50%-50% or 25%-75%), using stackable and nestable grid structures. The Setup There are two prerequisites: We need to normalize the size of an em and opt into the browser rendering engine’s Strict Mode. Ems are a superior unit of measure for our case because they represent the current font size and grow as the user increases their font size setting. This flexibility—the container growing with the user’s wishes—means larger text doesn’t get crammed into an unresponsive container. We’ll use YUI Fonts CSS to set the base size because it provides consistent-yet-adaptive font-sizes while preserving user control. The second prerequisite is to opt into Strict Mode (more info on rendering modes) by declaring a Doctype complete with URI. You can choose XHTML or HTML, and Transitional or Strict. I prefer HTML 4.01 Strict, which looks like this: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> Including the CSS A single small CSS file powers a nearly-infinite number of layouts thanks to a recursive system and the interplay between the three distinct components. You could prune to a particular layout’s specific needs, but why bother when the complete file weighs scarcely 1.8kb uncompressed? Compressed, YUI Fonts and YUI Grids combine for a miniscule 0.9kb over the wire. You could save an HTTP request by concatenating the two CSS files, or by adding their contents to your own CSS, but I’ll keep them separate for now: <link href="fonts.css" rel="stylesheet" type="text/css"> <link href="grids.css" rel="stylesheet" type="text/css"> Example: The Setup Now we’re ready to build some layouts. Step 1: Choose Fluid or Fixed Layout Choose between preset widths of 750px, 950px, and 100% by giving a document-wrapping div an ID of doc, doc2, or doc3. These options cover most use cases, but it’s easy to define a custom fixed width. The fluid 100% grid (doc3) is what I’ve been using almost exclusively since it was introduced in the last YUI released. <body> <div id="doc3"></div> </body> All pages are centered within the viewport, and grow with font size. The 100% width page (doc3) preserves 10px of breathing room via left and right margins. If you prefer your content flush to the viewport, just add doc3 {margin:auto} to your CSS. Regardless of what you choose in the other two steps, you can always toggle between these widths and behaviors by simply swapping the ID value. It’s really that simple. Example: 100% fluid layout Step 2: Choose a Template Preset This is perhaps the most frequently omitted step (they’re all optional), but I use it nearly every time. In a source-order-independent way (good for accessibility and SEO), “Template Presets” provide commonly used template widths compatible with ad-unit dimension standards defined by the Interactive Advertising Bureau, an industry association. Choose between the six Template Presets (.yui-t1 through .yui-t6) by setting the class value on the document-wrapping div established in Step 1. Most frequently I use yui-t3, which puts the narrow secondary block on the left and makes it 300px wide. <body> <div id="doc3" class="yui-t3"></div> </body> The Template Presets control two “blocks” of content, which are defined by two divs, each with yui-b (“b” for “block”) class values. Template Presets describe the width and orientation of the secondary block; the main block will take up the rest of the space. <body> <div id="doc3" class="yui-t3"> <div class="yui-b"></div> <div class="yui-b"></div> </div> </body> Use a wrapping div with an ID of yui-main to structurally indicate which block is the main block. This wrapper—not the source order—identifies the main block. <body> <div id="doc3" class="yui-t3"> <div id="yui-main"> <div class="yui-b"></div> </div> <div class="yui-b"></div> </div> </body> Example: Main and secondary blocks sized and oriented with .yui-t3 Template Preset Again, regardless of what values you choose in the other steps, you can always toggle between these Template Presets by toggling the class value of your document-wrapping div. It’s really that simple. Step 3: Nest and Stack Grid Structures. The bulk of the power of the system is in this third step. The key is that columns are built by parents telling children how to behave. By default, two children each consume half of their parent’s area. Put two units inside a grid structure, and they will sit side-by-side, and they will each take up half the space. Nest this structure and two columns become four. Stack them for rows of columns. An Even Number of Columns The default behavior creates two evenly-distributed columns. It’s easy. Define one parent grid with .yui-g (“g” for grid) and two child units with .yui-u (“u” for unit). The code looks like this: <div class="yui-g"> <div class="yui-u first"></div> <div class="yui-u"></div> </div> Be sure to indicate the “first“ unit because the :first-child pseudo-class selector isn’t supported across all A-grade browsers. It’s unfortunate we need to add this, but luckily it’s not out of place in the markup layer since it is structural information. Example: Two evenly-distributed columns in the main content block An Odd Number of Columns The default system does not work for an odd number of columns without using the included “Special Grids” classes. To create three evenly distributed columns, use the “yui-gb“ Special Grid: <div class="yui-gb"> <div class="yui-u first"></div> <div class="yui-u"></div> <div class="yui-u"></div> </div> Example: Three evenly distributed columns in the main content block Uneven Column Distribution Special Grids are also used for unevenly distributed column widths. For example, .yui-ge tells the first unit (column) to take up 75% of the parent’s space and the other unit to take just 25%. <div class="yui-ge"> <div class="yui-u first"></div> <div class="yui-u"></div> </div> Example: Two columns in the main content block split 75%-25% Putting It All Together Start with a full-width fluid page (div#doc3). Make the secondary block 180px wide on the right (div.yui-t4). Create three rows of columns: Three evenly distributed columns in the first row (div.yui-gb), two uneven columns (66%-33%) in the second row (div.yui-gc), and two evenly distributed columns in the thrid row. <body> <!-- choose fluid page and Template Preset --> <div id="doc3" class="yui-t4"> <!-- main content block --> <div id="yui-main"> <div class="yui-b"> <!-- stacked grid structure, Special Grid "b" --> <div class="yui-gb"> <div class="yui-u first"></div> <div class="yui-u"></div> <div class="yui-u"></div> </div> <!-- stacked grid structure, Special Grid "c" --> <div class="yui-gc"> <div class="yui-u first"></div> <div class="yui-u"></div> </div> <!-- stacked grid structure --> <div class="yui-g"> <div class="yui-u first"></div> <div class="yui-u"></div> </div> </div> </div> <!-- secondary content block --> <div class="yui-b"></div> </div> </body> Example: A complex layout. Wasn’t that easy? Now that you know the three “levers” of YUI Grids CSS, you’ll be creating headache-free fluid layouts faster than you can say “Peace on Earth”. 2006 Nate Koechley natekoechley 2006-12-20T00:00:00+00:00 https://24ways.org/2006/intricate-fluid-layouts/ code
125 Accessible Dynamic Links Although hyperlinks are the soul of the World Wide Web, it’s worth using them in moderation. Too many links becomes a barrier for visitors navigating their way through a page. This difficulty is multiplied when the visitor is using assistive technology, or is using a keyboard; being able to skip over a block of links doesn’t make the task of finding a specific link any easier. In an effort to make sites easier to use, various user interfaces based on the hiding and showing of links have been crafted. From drop-down menus to expose the deeper structure of a website, to a decluttering of skip links so as not to impact design considerations. Both are well intentioned with the aim of preserving a good usability experience for the majority of a website’s audience; hiding the real complexity of a page until the visitor interacts with the element. When JavaScript is not available The modern dynamic link techniques rely on JavaScript and CSS, but regardless of whether scripting and styles are enabled or not, we should consider the accessibility implications, particularly for screen-reader users, and people who rely on keyboard access. In typical web standards-based drop-down navigation implementations, the rough consensus is that the navigation should be structured as nested lists so when JavaScript is not available the entire navigation map is available to the visitor. This creates a situation where a visitor is faced with potentially well over 50 links on every page of the website. Keyboard access to such structures is frustrating, there’s far too many options, and the method of serially tabbing through each link looking for a specific one is tedious. Instead of offering the visitor an indigestible chunk of links when JavaScript is not available, consider instead having the minimum number of links on a page, and when JavaScript is available bringing in the extra links dynamically. Santa Chris Heilmann offers an excellent proof of concept in making Ajax navigation optional. When JavaScript is enabled, we need to decide how to hide links. One technique offers a means of comprehensively hiding links from keyboard users and assistive technology users. Another technique allows keyboard and screen-reader users to access links while they are hidden, and making them visible when reached. Hiding the links In JavaScript enhanced pages whether a link displays on screen depends on a certain event happening first. For example, a visitor needs to click a top-level navigation link that makes a set of sub-navigation links appear. In these cases, we need to ensure that these links are not available to any user until that event has happened. The typical way of hiding links is to style the anchor elements, or its parent nodes with display: none. This has the advantage of taking the links out of the tab order, so they are not focusable. It’s useful in reducing the number of links presented to a screen-reader or keyboard user to a minimum. Although the links are still in the document (they can be referenced and manipulated using DOM Scripting), they are not directly triggerable by a visitor. Once the necessary event has happened, like our visitor has clicked on a top-level navigation link which shows our hidden set of links, then we can display the links to the visitor and make them triggerable. This is done simply by undoing the display: none, perhaps by setting the display back to block for block level elements, or inline for inline elements. For as long as this display style remains, the links are in the tab order, focusable by keyboard, and triggerable. A common mistake in this situation is to use visibility: hidden, text-indent: -999em, or position: absolute with left: -999em to position these links off-screen. But all of these links remain accessible via keyboard tabbing even though the links remain hidden from screen view. In some ways this is a good idea, but for hiding sub-navigation links, it presents the screen-reader user and keyboard user with too many links to be of practical use. Moving the links out of sight If you want a set of text links accessible to screen-readers and keyboard users, but don’t want them cluttering up space on the screen, then style the links with position: absolute; left: -999em. Links styled this way remain in the tab order, and are accessible via keyboard. (The position: absolute is added as a style to the link, not to a parent node of the link – this will give us a useful hook to solve the next problem). a.helper { position: absolute; left: -999em; } One important requirement when displaying links off-screen is that they are visible to a keyboard user when they receive focus. Tabbing on a link that is not visible is a usability mudpit, since the visitor has no visible cue as to what a focused link will do, or where it will go. The simple answer is to restyle the link so that it appears on the screen when the hidden link receives focus. The anchor’s :focus pseudo-class is a logical hook to use, and with the following style repositions the link onscreen when it receives the focus: a.helper:focus, a.helper.focus { top: 0; left: 0; } This technique is useful for hiding skip links, and options you want screen-reader and keyboard users to use, but don’t want cluttering up the page. Unfortunately Internet Explorer 6 and 7 don’t support the focus pseudo-class, which is why there’s a second CSS selector a.helper.focus so we can use some JavaScript to help out. When the page loads, we look for all links that have a class of helper and add in onfocus and onblur event handlers: if (anchor.className == "helper") { anchor.onfocus = function() { this.className = 'helper focus'; } anchor.onblur = function() { this.className = 'helper'; } } Since we are using JavaScript to cover up for deficiencies in Internet Explorer, it makes sense to use JavaScript initially to place the links off-screen. That way an Internet Explorer user with JavaScript disabled can still use the skip link functionality. It is vital that the number of links rendered in this way is kept to a minimum. Every link you offer needs to be tabbed through, and gets read out in a screen reader. Offer these off-screen links that directly benefit these types of visitor. Andy Clarke and Kimberly Blessing use a similar technique in the Web Standards Project‘s latest design, but their technique involves hiding the skip link in plain sight and making it visible when it receives focus. Navigate the page using just the tab key to see the accessibility-related links appear when they receive focus. This technique is also a good way of hiding image replaced text. That way the screen-readers still get the actual text, and the website still gets its designed look. Which way? If the links are not meant to be reachable until a certain event has occurred, then the display: none technique is the preferred approach. If you want the links accessible but out of the way until they receive focus, then the off-screen positioning (or Andy’s hiding in plain sight technique) is the way to go. 2006 Mike Davies mikedavies 2006-12-05T00:00:00+00:00 https://24ways.org/2006/accessible-dynamic-links/ ux
124 Writing Responsible JavaScript Without a doubt, JavaScript has been making something of a comeback in the last year. If you’re involved in client-side development in any way at all, chances are that you’re finding yourself writing more JavaScript now than you have in a long time. If you learned most of your JavaScript back when DHTML was all the rage and before DOM Scripting was in vogue, there have been some big shifts in the way scripts are written. Most of these are in the way event handlers are assigned and functions declared. Both of these changes are driven by the desire to write scripts that are responsible page citizens, both in not tying behaviour to content and in taking care not to conflict with other scripts. I thought it may be useful to look at some of these more responsible approaches to learn how to best write scripts that are independent of the page content and are safely portable between different applications. Event Handling Back in the heady days of Web 1.0, if you wanted to have an object on the page react to something like a click, you would simply go ahead and attach an onclick attribute. This was easy and understandable, but much like the font tag or the style attribute, it has the downside of mixing behaviour or presentation in with our content. As we’re learned with CSS, there are big benefits in keeping those layers separate. Hey, if it works for CSS, it should work for JavaScript too. Just like with CSS, instead of adding an attribute to our element within the document, the more responsible way to do that is to look for the item from your script (like CSS does with a selector) and then assign the behaviour to it. To give an example, take this oldskool onclick use case: <a id="anim-link" href="#" onclick="playAnimation()">Play the animation</a> This could be rewritten by removing the onclick attribute, and instead doing the following from within your JavaScript. document.getElementById('anim-link').onclick = playAnimation; It’s all in the timing Of course, it’s never quite that easy. To be able to attach that onclick, the element you’re targeting has to exist in the page, and the page has to have finished loading for the DOM to be available. This is where the onload event is handy, as it fires once everything has finished loading. Common practise is to have a function called something like init() (short for initialise) that sets up all these event handlers as soon as the page is ready. Back in the day we would have used the onload attibute on the <body> element to do this, but of course what we really want is: window.onload = init; As an interesting side note, we’re using init here rather than init() so that the function is assigned to the event. If we used the parentheses, the init function would have been run at that moment, and the result of running the function (rather than the function itself) would be assigned to the event. Subtle, but important. As is becoming apparent, nothing is ever simple, and we can’t just go around assigning our initialisation function to window.onload. What if we’re using other scripts in the page that might also want to listen out for that event? Whichever script got there last would overwrite everything that came before it. To manage this, we need a script that checks for any existing event handlers, and adds the new handler to it. Most of the JavaScript libraries have their own systems for doing this. If you’re not using a library, Simon Willison has a good stand-alone example function addLoadEvent(func) { var oldonload = window.onload; if (typeof window.onload != 'function') { window.onload = func; } else { window.onload = function() { if (oldonload) { oldonload(); } func(); } } } Obviously this is just a toe in the events model’s complex waters. Some good further reading is PPK’s Introduction to Events. Carving out your own space Another problem that rears its ugly head when combining multiple scripts on a single page is that of making sure that the scripts don’t conflict. One big part of that is ensuring that no two scripts are trying to create functions or variables with the same names. Reusing a name in JavaScript just over-writes whatever was there before it. When you create a function in JavaScript, you’ll be familiar with doing something like this. function foo() { ... goodness ... } This is actually just creating a variable called foo and assigning a function to it. It’s essentially the same as the following. var foo = function() { ... goodness ... } This name foo is by default created in what’s known as the ‘global namespace’ – the general pool of variables within the page. You can quickly see that if two scripts use foo as a name, they will conflict because they’re both creating those variables in the global namespace. A good solution to this problem is to add just one name into the global namespace, make that one item either a function or an object, and then add everything else you need inside that. This takes advantage of JavaScript’s variable scoping to contain you mess and stop it interfering with anyone else. Creating An Object Say I was wanting to write a bunch of functions specifically for using on a site called ‘Foo Online’. I’d want to create my own object with a name I think is likely to be unique to me. var FOOONLINE = {}; We can then start assigning functions are variables to it like so: FOOONLINE.message = 'Merry Christmas!'; FOOONLINE.showMessage = function() { alert(this.message); }; Calling FOOONLINE.showMessage() in this example would alert out our seasonal greeting. The exact same thing could also be expressed in the following way, using the object literal syntax. var FOOONLINE = { message: 'Merry Christmas!', showMessage: function() { alert(this.message); } }; Creating A Function to Create An Object We can extend this idea bit further by using a function that we run in place to return an object. The end result is the same, but this time we can use closures to give us something like private methods and properties of our object. var FOOONLINE = function(){ var message = 'Merry Christmas!'; return { showMessage: function(){ alert(message); } } }(); There are two important things to note here. The first is the parentheses at the end of line 10. Just as we saw earlier, this runs the function in place and causes its result to be assigned. In this case the result of our function is the object that is returned at line 4. The second important thing to note is the use of the var keyword on line 2. This ensures that the message variable is created inside the scope of the function and not in the global namespace. Because of the way closure works (which if you’re not familiar with, just suspend your disbelief for a moment) that message variable is visible to everything inside the function but not outside. Trying to read FOOONLINE.message from the page would return undefined. This is useful for simulating the concept of private class methods and properties that exist in other programming languages. I like to take the approach of making everything private unless I know it’s going to be needed from outside, as it makes the interface into your code a lot clearer for someone else to read. All Change, Please So that was just a whistle-stop tour of a couple of the bigger changes that can help to make your scripts better page citizens. I hope it makes useful Sunday reading, but obviously this is only the tip of the iceberg when it comes to designing modular, reusable code. For some, this is all familiar ground already. If that’s the case, I encourage you to perhaps submit a comment with any useful resources you’ve found that might help others get up to speed. Ultimately it’s in all of our interests to make sure that all our JavaScript interoperates well – share your tips. 2006 Drew McLellan drewmclellan 2006-12-10T00:00:00+00:00 https://24ways.org/2006/writing-responsible-javascript/ code
123 Fast and Simple Usability Testing Everyone knows by now that they should test the usability of their applications, but still hardly anybody actually does it. In this article I’ll share some tips I’ve picked up for doing usability tests quickly and effectively. Relatively recent tools like Django and Ruby on Rails allow us to develop projects faster and to make significant changes later in the project timeline. Usability testing methods should now be adapted to fit this modern approach to development. When to test In an ideal world usability tests would be carried out frequently from an early stage of the project. Time and budget constraints lead this to be impractical; usability is often the first thing to get dropped from the project plan. If you can only test at one stage in the project, whatever the size, the most valuable time is before your first public beta — leaving long enough to fix issues and not so late that you can’t rethink your scope. There are three main categories of usability test: Testing design mockups Testing a new working application Testing established applications Each category requires a slightly different approach. For small modern web projects you are most likely to be testing a new working application. You will of course have already done functional tests so you won’t be worried about the user breaking things. The main differences between the categories apply in how you word The Script. Testing an established application is the most fun in my opinion. Humans are remarkably adaptable and rapidly develop coping strategies to work around usability issues in software they are forced to use. Uncovering these strategies may lead you to understand previously unspoken needs of your users. Often small changes to the application will have a dramatic affect on their everyday lives. Who to test When you have built a project to scratch your own itch, your intended audience will be people just like you. Test subjects in this case should be easy to find – friends, co-workers etc. This is not always the case; your users may not be like you at all. When they are not, it’s all the more important to run usability tests. Testing on friends, family and co-workers is better than not doing usability tests at all, but it can’t be compared to testing on actual samples of your intended audience. People who would use the system will provide more genuine feedback and deeper insight. Never let your test subjects put themselves in the shoes of your ‘actual’ users. For example, you should discourage comments like “Well, I would do this BUT if I was a bus driver I’d do that”. Users are not qualified to put themselves in the position of others. Inaccurate data is often worse than no data. Aim for five or six test subjects: any more and you probably won’t learn anything new; any less and you’re likely to be overwhelmed by issues stemming from people’s individual personalities. The Script The Script is a single side of A4 (or letter) paper, consisting of questions for your testers and reminders for yourself. Have a balance of task-based questions and expectation analysis. This helps maintain consistency across tests. Expectation analysis is more important for testing designs and new applications: “Where would you find X?”, “What would you expect to happen if you clicked on Y?”. In an established system users will probably know where these things are though it can still be illuminating to ask these questions though phrased slightly differently. Task-based questions involve providing a task for the user to complete. If you are testing an established system it is a good idea to ask users to bring in tasks that they would normally perform. This is because the user will be more invested in the outcome of the task and will behave in a more realistic fashion. When designing tasks for new systems and designs ensure you only provide loose task details for the same reason. Don’t tell testers to enter “Chantelle”; have them use their own name instead. Avoid introducing bias with the way questions are phrased. It’s a good idea to ask for users’ first impressions at the beginning of the test, especially when testing design mockups. “What are the main elements on the page?” or “What strikes you first?”. You script should run for a maximum of 45 minutes. 30-35 minutes is better; after this you are likely to lose their attention. Tests on established systems can take longer as there is more to learn from them. When scheduling the test you will need to leave yourself 5 minutes between each one to collate your notes and prepare for the next. Be sure to run through the script beforehand. Your script should be flexible. It is possible that during the test a trend will come to light that opens up whole new avenues of possible questioning. For example, during one initial test of an established system I noticed that the test subject had been printing off items from the application and placing them in a folder in date order (the system ordered alphabetically). I changed the script to ask future participants in that run, if they ever used external tools to help them with tasks within the system. This revealed a number of interesting issues that otherwise would not have been found. Running the tests Treat your test subjects like hedgehogs. Depending on your target audience they probably feel a little nervous and perhaps even scared of you. So make them a little nest out of straw, stroke their prickles and give them some cat food. Alternatively, reassure them that you are testing the system and that they can’t give a wrong answer. Reward them with a doughnut or jam tart at the end. Try to ensure the test environment is relaxed and quiet, but also as close as possible to the situation where they would actually use the system. Have your subjects talk out loud is very important as you can’t read their minds, but it is a very unnatural process. To loosen up your subjects and get them talking in the way you want them to, try the Stapler Trick. Give them a stapler or similar item and ask them to open it, take the staples out, replace them, shut the stapler and staple some paper – talking all the time about what they see, what they expect to happen, what actually happens and how that matches up. Make them laugh at you. Say how long the test will take up front, and tell your subject why you are doing it. After the test has been completed, conclude by thanking them for their time and assuring them that they were very useful. Then give them the sugary treat. What to look for Primarily, you should look out for incidents where the user stops concentrating on her tasks and starts thinking about the tool and how she is going to use it. For example, when you are hammering in a nail you don’t think about how to use a hammer; good software should be the same. Words like ‘it’ and ‘the system’ and are good indications that the test subject has stopped thinking about the task in hand. Note questioning words, especially where testers question their own judgement, “why can’t I find …”, “I expected to see …” etc. as this indicates that the work flow for the task may have broken down. Also keep an eye on occasions where the user completely fails to do a task. They may need some prompting to unstick them, but you should be careful not to bias the test. These should be the highest priority issues for you to fix. If users recover from getting stuck, make a note of how they recovered. Prolonged periods of silence from the test subject may also require prompting as they should be talking all the time. Ask them what they are thinking or looking for but avoid words like ‘try’ (e.g. ‘what are you trying to do?’) as this implies that they are currently failing. Be wary of users’ opinions on aesthetics and be prepared to bring them back to the script if they get side-tracked. Writing it up Even if you are the only developer it’s important to summarise the key issues that emerged during testing: your notes won’t make much sense to you a week or so after the test. If you are writing for other people, include a summary no longer than two pages; this can consist of a list or table of the issues including recommendations and their priorities. Remember to anonymise the users in the report. In team situations, you may be surprised at how many people are interested in the results of the usability test even if it doesn’t relate directly to something that they can fix. To conclude… Some usability testing is better than none at all, even for small projects or those with strict deadlines. Make the most of the time and resources available. Choose your users carefully, make them comfortable, summarise your report and don’t forget to leave a doughnut for yourself! 2006 Natalie Downe nataliedowne 2006-12-16T00:00:00+00:00 https://24ways.org/2006/fast-and-simple-usability-testing/ process
122 A Message To You, Rudy - CSS Production Notes When more than one designer or developer work together on coding an XHTML/CSS template, there are several ways to make collaboration effective. Some prefer to comment their code, leaving a trail of bread-crumbs for their co-workers to follow. Others use accompanying files that contain their working notes or communicate via Basecamp. For this year’s 24ways I wanted to share a technique that I has been effective at Stuff and Nonsense; one that unfortunately did not make it into the final draft of Transcending CSS. This technique, CSS production notes, places your page production notes in one convenient place within an XHTML document and uses nothing more than meaningful markup and CSS. Let’s start with the basics; a conversation between a group of people. In the absence of notes or conversation elements in XHTML you need to make an XHTML compound that will effectively add meaning to the conversation between designers and developers. As each person speaks, you have two elements right there to describe what has been said and who has spoken: <blockquote> and its cite attribute. <blockquote cite="andy"> <p>This project will use XHTML1.0 Strict, CSS2.1 and all that malarkey.</p> </blockquote> With more than one person speaking, you need to establish a temporal order for the conversation. Once again, the element to do just that is already there in XHTML; the humble ordered list. <ol id="notes"> <li> <blockquote cite="andy"> <p>This project will use XHTML1.0 Strict, CSS2.1 and all that malarkey.</p> </blockquote> </li> <li> <blockquote cite="dan"> <p>Those bits are simple and bulletproof.</p> </blockquote> </li> </ol> Adding a new note is as simple as adding a new item to list, and if you prefer to add more information to each note, such as the date or time that the note was written, go right ahead. Place your note list at the bottom of the source order of your document, right before the closing <body> tag. One advantage of this approach over using conventional comments in your code is that all the notes are unobtrusive and are grouped together in one place, rather than being spread throughout your document. Basic CSS styling For the first stage you are going to add some basic styling to the notes area, starting with the ordered list. For this design I am basing the look and feel on an instant messenger window. ol#notes { width : 300px; height : 320px; padding : .5em 0; background : url(im.png) repeat; border : 1px solid #333; border-bottom-width : 2px; -moz-border-radius : 6px; /* Will not validate */ color : #000; overflow : auto; } ol#notes li { margin : .5em; padding : 10px 0 5px; background-color : #fff; border : 1px solid #666; -moz-border-radius : 6px; /* Will not validate */ } ol#notes blockquote { margin : 0; padding : 0; } ol#notes p { margin : 0 20px .75em; padding : 0; } ol#notes p.date { font-size : 92%; color : #666; text-transform : uppercase; } Take a gander at the first example. You could stop right there, but without seeing who has left the note, there is little context. So next, extract the name of the commenter from the <blockquote>’s cite attribute and display it before each note by using generated content. ol#notes blockquote:before { content : " "attr(cite)" said: "; margin-left : 20px; font-weight : bold; } Fun with more detailed styling Now, with all of the information and basic styling in place, it’s time to have some fun with some more detailed styling to spruce up your notes. Let’s start by adding an icon for each person, once again based on their cite. First, all of the first paragraphs of a <blockquote>’s that includes a cite attribute are given common styles. ol#notes blockquote[cite] p:first-child { min-height : 34px; padding-left : 40px; } Followed by an individual background-image. ol#notes blockquote[cite="Andy"] p:first-child { background : url(malarkey.png) no-repeat 5px 5px; } If you prefer a little more interactivity, add a :hover state to each <blockquote> and perhaps highlight the most recent comment. ol#notes blockquote:hover { background-color : #faf8eb; border-top : 1px solid #fff; border-bottom : 1px solid #333; } ol#notes li:last-child blockquote { background-color : #f1efe2; } You could also adjust the style for each comment based on the department that the person works in, for example: <li> <blockquote cite="andy" class="designer"> <p>This project will use XHTML1.0 Strict, CSS2.1 and all that malarkey.</p> </blockquote> </li> <li> <blockquote cite="dan"> <p>Those bits are simple and bulletproof.</p> </blockquote> </li> ol#notes blockquote.designer { border-color : #600; } Take a look at the results of the second stage. Show and hide the notes using CSS positioning With your notes now dressed in their finest, it is time to tuck them away above the top of your working XHTML/CSS prototype so that you can reveal them when you need them, no JavaScript required. Start by moving the ordered list of notes off the top of the viewport leaving only a few pixels in view. It is also a good idea to make them semi-transparent by using the opacity property for browsers that have implemented it. ol#notes { position : absolute; opacity : .25; z-index : 2000; top : -305px; left : 20px; } Your last step is to add :hover and :focus dynamic pseudo-classes to reposition the list at the top of the viewport and restore full opacity to display them in their full glory when needed. ol#notes:hover, ol#notes:focus { top : 0; opacity : 1; } Now it’s time to sit back, pour yourself a long drink and bask in the glory of the final result. Your notes are all stored in one handy place at the bottom of your document rather than being spread around your code. When your templates are complete, simply dive straight to the bottom and pull out the notes. A Message To You, Rudy Thank-you to everybody for making this a really great year for web standards. Have a wonderful holiday season. Buy Andy Clarke’s book Transcending CSS from Amazon.com 2006 Andy Clarke andyclarke 2006-12-15T00:00:00+00:00 https://24ways.org/2006/css-production-notes/ process
121 Hide And Seek in The Head If you want your JavaScript-enhanced pages to remain accessible and understandable to scripted and noscript users alike, you have to think before you code. Which functionalities are required (ie. should work without JavaScript)? Which ones are merely nice-to-have (ie. can be scripted)? You should only start creating the site when you’ve taken these decisions. Special HTML elements Once you have a clear idea of what will work with and without JavaScript, you’ll likely find that you need a few HTML elements for the noscript version only. Take this example: A form has a nifty bit of Ajax that automatically and silently sends a request once the user enters something in a form field. However, in order to preserve accessibility, the user should also be able to submit the form normally. So the form should have a submit button in noscript browsers, but not when the browser supports sufficient JavaScript. Since the button is meant for noscript browsers, it must be hard-coded in the HTML: <input type="submit" value="Submit form" id="noScriptButton" /> When JavaScript is supported, it should be removed: var checkJS = [check JavaScript support]; window.onload = function () { if (!checkJS) return; document.getElementById('noScriptButton').style.display = 'none'; } Problem: the load event Although this will likely work fine in your testing environment, it’s not completely correct. What if a user with a modern, JavaScript-capable browser visits your page, but has to wait for a huge graphic to load? The load event fires only after all assets, including images, have been loaded. So this user will first see a submit button, but then all of a sudden it’s removed. That’s potentially confusing. Fortunately there’s a simple solution: play a bit of hide and seek in the <head>: var checkJS = [check JavaScript support]; if (checkJS) { document.write('<style>#noScriptButton{display: none}</style>'); } First, check if the browser supports enough JavaScript. If it does, document.write an extra <style> element that hides the button. The difference with the previous technique is that the document.write command is outside any function, and is therefore executed while the JavaScript is being parsed. Thus, the #noScriptButton{display: none} rule is written into the document before the actual HTML is received. That’s exactly what we want. If the rule is already present at the moment the HTML for the submit button is received and parsed, the button is hidden immediately. Even if the user (and the load event) have to wait for a huge image, the button is already hidden, and both scripted and noscript users see the interface they need, without any potentially confusing flashes of useless content. In general, if you want to hide content that’s not relevant to scripted users, give the hide command in CSS, and make sure it’s given before the HTML element is loaded and parsed. Alternative Some people won’t like to use document.write. They could also add an empty <link /> element to the <head> and give it an href attribute once the browser’s JavaScript capabilities have been evaluated. The <link /> element is made to refer to a style sheet that contains the crucial #noScriptButton{display: none}, and everything works fine. Important note: The script needs access to the <link />, and the only way to ensure that access is to include the empty <link /> element before your <script> tag. 2006 Peter-Paul Koch ppk 2006-12-06T00:00:00+00:00 https://24ways.org/2006/hide-and-seek-in-the-head/ code
120 Easier Page States for Wireframes When designing wireframes for web sites and web apps, it is often overlooked that the same ‘page’ can look wildly different depending on its context. A logged-in page will look different from a logged-out page; an administrator’s view may have different buttons than a regular user’s view; a power user’s profile will be more extensive than a new user’s. These different page states need designing at some point, especially if the wireframes are to form a useful communication medium between designer and developer. Documenting the different permutations can be a time consuming exercise involving either multiple pages in one’s preferred box-and-arrow software, or a fully fledged drawing containing all the possible combinations annotated accordingly. Enter interactive wireframes and Polypage Interactive wireframes built in HTML are a great design and communication tool. They provide a clickable prototype, running in the browser as would the final site. As such they give a great feel for how the site will be to use. Once you add in the possibilities of JavaScript and a library such as jQuery, they become even more flexible and powerful. Polypage is a jQuery plugin which makes it really easy to design multiple page states in HTML wireframes. There’s no JavaScript knowledge required (other than cutting and pasting in a few lines). The page views are created by simply writing all the alternatives into your HTML page and adding special class names to apply state and conditional view logic to the various options. When the page is loaded Polypage automatically detects the page states defined by the class names and creates a control bar enabling the user to toggle page states with the click of a mouse or the clack of a keyboard. Using cookies by way of the jQuery cookie plugin, Polypage retains the view state throughout your prototype. This means you could navigate through your wireframes as if you were logged out; as if you were logged in as an administrator; with notes on or off; or with any other view or state you might require. The possibilities are entirely up to you. How does it work? Firstly you need to link to jQuery, the jQuery cookie plugin and to Polypage. Something like this: <script src="javascripts/jquery-1.2.6.min.js" type="text/javascript"></script> <script src="javascripts/cookie.jquery.js" type="text/javascript"></script> <script src="javascripts/polypage.jquery.js" type="text/javascript"></script> Then you need to initialise Polypage on page load using something along these lines: <script type="text/javascript"> $(document).ready(function() { $.polypage.init(); }); </script> Next you need to define the areas of your wireframe which are particular to a given state or view. Do this by applying classes beginning with pp_. Polypage will ignore all other classes in the document. The pp_ prefix should be followed by a state name. This can be any text string you like, bearing in mind it will appear in the control bar. Typical page states might include ‘logged_in’, ‘administrator’ or ‘group_owner’. A complete class name would therefore look something like pp_logged_in. Examples If a user is logged in, you might want to specify an option for him or her to sign out. Using Polypage, this could be put in the wireframe as follows: <a href="logout" class="pp_logged_in"> Sign out </a> Polypage will identify the pp_logged_in class on the link and hide it (as the ‘Sign out’ link should only be shown when the page is in the ‘logged in’ view). Polypage will then automatically write a ‘logged in’ toggle to the control bar, enabling you to show or hide the ‘Sign out’ link by toggling the ‘logged in’ view. The same will apply to all content marked with a pp_logged_in class. States can also be negated by adding a not keyword to the class name. For example you might want to provide a log in link for users who are not signed in. Using Polypage, you would insert the not keyword after the pp prefix as follows: <a href="login" class="pp_not_logged_in"> Login </a> Again Polypage identifies the pp prefix but this time sees that the ‘Login’ link should not be shown when the ‘logged in’ state is selected. States can also be joined together to add some basic logic to pages. The syntax follows natural language and uses the or and and keywords in addition to the afore-mentioned not. Some examples would be pp_logged_in_and_admin, pp_admin_or_group_owner and pp_logged_in_and_not_admin. Finally, you can set default states for a page by passing an array to the polypage.init() function like this: $.polypage.init(['logged_in', 'admin']); You can see a fully fledged example in this fictional social network group page. The example page defaults to a logged in state. You can see the logged out state by toggling ‘logged in’ off in the Polypage control bar. There are also views specified for a group member, a group admin, a new group and notes. Where can I get hold of it? You can download the current version from GitHub. Polypage was originally developed by Clearleft and New Bamboo, with particular contributions from Andy Kent and Natalie Downe. It has been used in numerous real projects, but it is still an early release so there is bound to be room for improvement. We’re pleased to say that Polypage is now an open source project so any feedback, particularly by way of actual improvements, is extremely welcome. 2008 Richard Rutter richardrutter 2008-12-11T00:00:00+00:00 https://24ways.org/2008/easier-page-states-for-wireframes/ process
119 Rocking Restrictions I love my job. I live my job. For every project I do, I try to make it look special. I’ll be honest: I have a fetish for comments like “I never saw anything like that!” or, “I wish I thought of that!”. I know, I have an ego-problem. (Eleven I’s already) But sometimes, you run out of inspiration. Happens to everybody, and everybody hates it. “I’m the worst designer in the world.” “Everything I designed before this was just pure luck!” No it wasn’t. Countless articles about finding inspiration have already been written. Great, but they’re not the magic potion you’d expect them to be when you need it. Here’s a list of small tips that can have immediate effect when applying them/using them. Main theme: Liberate yourself from the designers’ block by restricting yourself. Do’s Grids If you aren’t already using grids, you’re doing something wrong. Not only are they a great help for aligning your design, they also restrict you to certain widths and heights. (For more information about grids, I suggest you read Mark Boulton’s series on designing grid systems. Oh, he’s also publishing a book I think.) So what’s the link between grids and restrictions? Instead of having the option to style a piece of layout with a width of 1 to 960 pixels, you have to choose from values like 60 pixels, 140, 220, 300, … Start small Having a hard time finding a style for the layout, why don’t you start with one small object? No, not that small object, I meant a piece of a form, or a link, or try styling your headers (h1 – h6). Let’s take a submit button of a form: it’s small, but needs much attention. People will click it. People will hover it. Maybe sometimes it’s disabled? Also: a button needs to look like a button, so typically it requires more styling then a regular link. Once you’ve got the button, move on, following the button’s style. Color palettes There are lots of resources on the web for finding inspiration for color palettes. Some of the most famous are COLOURlovers, wear palettes and Adobe’s Kuler. Browse through them (or create your own from a picture), pick a color palette you like and which works with the subject you’re handling, and stick with it. 4-5 colors, maybe with some tonal variations, but that’s it. Fonts There aren’t many fonts available for the web (Richard Rutter has a great article on this subject), but you’d be surprised how long they go. A simple text-transform: uppercase; or font-style: italic; can change a dull looking font into something entirely fresh. Play around with the fonts you want to use and the variations you’ll be using, and make a list. Pick five combinations of fonts and their variations, and stick with them throughout the layout. Single-task Most of us use multiple monitors. They’re great to increase productivity, but make it harder to focus on a single task. Here’s what you do: try using only your smallest monitor. Maybe it’s the one from your laptop, maybe it’s an old 1024×768 you found in the attic. Having Photoshop (or Fireworks or…) taking over your entire workspace blocks out all the other distractions on your screen, and works quite liberating. Mute everything… …but not entirely. I noticed I was way more focused when I set NetNewsWire to refresh it’s feeds only once every two hours. After two hours, I need a break anyway. Turning off Twitterrific was a mistake, as it’s my window to the world, and it’s the place where the people I like to call colleagues live. You can’t exactly ask them to bring you a cup of coffee when they go to the vending machine, but they do keep you fresh, and it stops you from going human-shy. Instead I changed the settings to not play a notification sound when new Tweets arrive so it doesn’t disturb me when I’m zoning. Don’ts CSS galleries Don’t start browsing all kinds of CSS galleries. Either you’ll feel bad, or you just start using elements in a way you can’t call “inspired” anymore. Instead gather your own collection of inspiration. Example: I use LittleSnapper in which I dump everything I find inspiring. This goes from a smart layout idea, to a failed picture someone posted on Flickr. Everything is inspiring. Panicking Don’t panic. It’s the worst thing you could do. Instead, get away from the computer, and go to bed early. A good night of sleep combined with a hot/cold shower can give you a totally new perspective on a design. Got a deadline by tomorrow? Well, you should’ve started earlier. Got a good excuse to start on this design this late? Tell your client it was either that or a bad design. 120-hour work-week Don’t work all day long, including evenings and early mornings. Write off that first hour, you don’t really think you’ll get anything productive done before 9AM?! I don’t even think you should work on one and the same design all day long. If you’re stuck, try working in blocks of 1 or 2 hours on a certain design. Mixing projects isn’t for everyone, but it might just do the trick for you. Summary Use grids, not only for layout purposes. Pick a specific element to start with. Use a colour palette. Limit the amount of fonts and variations you’ll use. Search for the smallest monitor around, and restrict yourself to that one. Reduce the amount of noise. Don’t start looking on the internet for inspiration. Build your own little inspirarchive. Work in blocks. 2008 Tim Van Damme timvandamme 2008-12-14T00:00:00+00:00 https://24ways.org/2008/rocking-restrictions/ process
118 Ghosts On The Internet By rights the internet should be full of poltergeists, poor rootless things looking for their real homes. Many events on the internet are not properly associated with their correct timeframe. I don’t mean a server set to the wrong time, though that happens too. Much of the content published on the internet is separated from any proper reference to its publication time. What does publication even mean? Let me tell you a story… “It is 2019 and this is Kathy Clees reporting on the story of the moment, the shock purchase of Microsoft by Apple Inc. A Internet Explorer security scare story from 2008 was responsible, yes from 11 years ago, accidently promoted by an analyst, who neglected to check the date of their sources.” If you think this is fanciful nonsense, then cast your mind back to September 2008, this story in Wired or The Times (UK) about a huge United Airlines stock tumble. A Florida newspaper had a automated popular story section. A random reader looking at a story about United’s 2002 Bankruptcy proceedings caused this story to get picked up by Google’s later visit to the South Florida Sun Sentinel’s news home page. The story was undated, Google’s news engine apparently gave it a 2008 date, an analyst picked it up and pushed it to Bloomberg and within minutes the United stock was tumbling. Their stock price dropped from $12 to $3, then recovered to $11 over the day. An eight percent fall in share price over a mis-configured date Completing this out of order Christmas Carol, lets look at what is current practice and how dates are managed, we might even get to clank some chains. Publication date used to be inseparable from publication, the two things where stamped on the same piece of paper. How can we determine when things have been published, now? Determining publication dates Time as defined by http://www.w3.org/TR/NOTE-datetime extends ISO 8601, mandating the use of a year value. This is pretty well defined, we can even get very accurate timings down to milliseconds, Ruby and other languages can even handle Calendar reformation. So accuracy is not the issue. One problem is that there are many dates which could be interpreted as the publication date. Publication can mean any of date written or created; date placed on server; last modified date; or the current date from the web server. Created and modified have parallels with file systems, but the large number of database driven websites means that this no longer holds much meaning, as there are no longer any files. Checking web server HEAD may also not correspond, it might give the creation time for the HTML file you are viewing or it might give the last modified time for a file from disk. It is too unreliable and lacking in context to be of real value. So if the web server will not help, then how can we get the right timeframe for our content? We are left with URLs and the actual page content. Looking at Flickr, this picture (by Douglas County History Research Center) has four date values which can be associated with it. It was taken around 1900, scanned in 1992 and placed on Flickr on July 29th, 2008 and replaced later that day. Which dates should be represented here? This is hard question to answer, but currently the date of upload to Flickr is the best represented in terms of the date URL, /photos/douglascountyhistory/archives/date-posted/2008/07/29/, plus some Dublin Core RDF for the year. Flickr uses 2008 as the value for this image. Not accurate, but a reasonable compromise for the millions of other images on their site. Flickr represents location much better than it represents time. For the most part this is fine, but once you go back in time to the 1800s then the maps of the world start to change a lot and you need to reference both time and place. The Google timeline search offers another interesting window on the world, showing results organised by decade for any search term. Being able to jump to a specific occurrence of a term makes it easier to get primary results rather than later reporting. The 1918 “Spanish flu” results jump out in this timeline. Any major news event will have multiple analysis articles after the event, finding the original reporting of hurricane Katrina is harder now. Many publishers are putting older content online, e.g. Harpers or Nature or The Times, often these use good date based URLs, sometimes they are unhelpful database references. If this content is available for free, then how much better would it be to provide good metadata on date of publication. Date based URLs A quick word on date based URLs, they can be brilliant at capturing first published date. However they can be hard to interpret. Is /03/04 a date in March or April, what about 08/03/04? Obviously 2008/03/04 is easier to understand, it is probably March 4th. Including a proper timestamp in the page content avoid this kind of guesswork. Many sites represent the date as a plain text string; a few hook an HTML class of date around it, a very few provide an actual timestamp. Associating the date with the individual content makes it harder to get the date wrong. Movable Type and TypePad are a notable exceptions, they will embed Dublin Core RDF to represent each posting e.g. dc:date="2008-12-18T02:57:28-08:00". WordPress doesn’t support date markup out of the box, though there is a patch and a howto for hAtom available. In terms of newspapers, the BBC use <meta name="OriginalPublicationDate" content="2008/12/18 18:52:05" /> along with opaque URLs such as http://news.bbc.co.uk/1/hi/technology/7787335.stm. The Guardian use nice clear URLs http://www.guardian.co.uk/business/2008/dec/18/car-industry-recession but have no marked up date on the page. The New York Times are similar to the Guardian with nice URLs, http://www.nytimes.com/2008/12/19/business/19markets.html, but again no timestamps. All of these papers have all the data available, but it is not marked up in a useful manner. Syndication formats Syndication formats are better at supporting dates, RSS uses RFC 822 for dates, just like email so dates such as Wed, 17 Dec 2008 12:52:40 GMT are valid, with all the white space issues that entails. The Atom syndication format uses the much clearer http://tools.ietf.org/html/rfc3339 with timestamps of the form 1996-12-19T16:39:57-08:00. Both syndication formats encourage the use of last modified. This is understandable, but a pity as published date is a very useful value. The Atom syndication format supports “published” and mandates “updated” as timestamps, see the Atom RFC 4287 for more detail. Marking up dates However the aim of this short article is to encourage you to use microformats or RDF to encode dates. A good example of this is Twitter, they use hAtom for each individual entry, http://twitter.com/zzgavin/status/1065835819 contains the following markup, which represents a human and a machine readable version of the time of that tweet. <span class="published" title="2008-12-18T22:01:27+00:00">about 3 hours ago</span> The spec for datetime is still draft at the minute and there is still ongoing conversation around the right format and semantics for representing date and time in microformats, see the datetime design pattern for details. The hAtom example page shows the minimal changes required to implement hAtom on well formed blog post content and for other less well behaved content. You have the information already in your content publication systems, this is not some additional onerous content entry task, simply some template formatting. I started to see this as a serious issue after reading Stewart Brand’s Clock of the Long Now about five years ago. Brand’s book explores the issues of short term thinking that permeate our society, thinking beyond the end of the financial year is a stretch for many people. The Long Now has a world view of a 10,000 year timeframe, see http://longnow.org/ for much more information. Freebase from Long Now Board member Danny Hillis, supports dates quite well – see the entry for A Christmas Carol. In conclusion I feel we should be making it easier for people searching for our content in the future. We’ve moved through tagging content and on to geo-tagging content. Now it is time to get the timestamps right on our content. How do I know when something happened and how can I find other things that happened at the same time is a fair question. This should be something I can satisfy simply and easily. There are a range of tools available to us in either hAtom or RDF to specify time accurately alongside the content, so what is stopping you? Thinking of the long term it is hard for us to know now what will be of relevance for future generations, so we should aim to raise the floor for publishing tools so that all content has the right timeframe associated with it. We are moving from publishing words and pictures on the internet to being able to associate publication with an individual via XFN and OpenID. We can associate place quite well too, the last piece of useful metadata is timeframe. 2008 Gavin Bell gavinbell 2008-12-20T00:00:00+00:00 https://24ways.org/2008/ghosts-on-the-internet/ ux
117 The First Tool You Reach For Microsoft recently announced that Internet Explorer 8 will be released in the first half of 2009. Compared to the standards support of other major browsers, IE8 will not be especially great, but it will finally catch up with the state of the art in one specific area: support for CSS tables. This milestone has the potential to trigger an important change in the way you approach web design. To show you just how big a difference CSS tables can make, think about how you might code a fluid, three-column layout from scratch. Just to make your life more difficult, give it one fixed-width column, with a background colour that differs from the rest of the page. Ready? Go! Okay, since you’re the sort of discerning web designer who reads 24ways, I’m going to assume you at least considered doing this without using HTML tables for the layout. If you’re especially hardcore, I imagine you began thinking of CSS floats, negative margins, and faux columns. If you did, colour me impressed! Now admit it: you probably also gave an inward sigh about the time it would take to figure out the math on the negative margin overlaps, check for dropped floats in Internet Explorer and generally wrestle each of the major browsers into giving you what you want. If after all that you simply gave up and used HTML tables, I can’t say I blame you. There are plenty of professional web designers out there who still choose to use HTML tables as their main layout tool. Sure, they may know that users with screen readers get confused by inappropriate use of tables, but they have a job to do, and they want tools that will make that job easy, not difficult. Now let me show you how to do it with CSS tables. First, we have a div element for each of our columns, and we wrap them all in another two divs: <div class="container"> <div> <div id="menu"> ⋮ </div> <div id="content"> ⋮ </div> <div id="sidebar"> ⋮ </div> </div> </div> Don’t sweat the “div clutter” in this code. Unlike tables, divs have no semantic meaning, and can therefore be used liberally (within reason) to provide hooks for the styles you want to apply to your page. Using CSS, we can set the outer div to display as a table with collapsed borders (i.e. adjacent cells share a border) and a fixed layout (i.e. cell widths unaffected by their contents): .container { display: table; border-collapse: collapse; table-layout: fixed; } With another two rules, we set the middle div to display as a table row, and each of the inner divs to display as table cells: .container > div { display: table-row; } .container > div > div { display: table-cell; } Finally, we can set the widths of the cells (and of the table itself) directly: .container { width: 100%; } #menu { width: 200px; } #content { width: auto; } #sidebar { width: 25%; } And, just like that, we have a rock solid three-column layout, ready to be styled to your own taste, like in this example: This example will render perfectly in reasonably up-to-date versions of Firefox, Safari and Opera, as well as the current beta release of Internet Explorer 8. CSS tables aren’t only useful for multi-column page layout; they can come in handy in most any situation that calls for elements to be displayed side-by-side on the page. Consider this simple login form layout: The incantation required to achieve this layout using CSS floats may be old hat to you by now, but try to teach it to a beginner, and watch his eyes widen in horror at the hoops you have to jump through (not to mention the assumptions you have to build into your design about the length of the form labels). Here’s how to do it with CSS tables: <form action="/login" method="post"> <div> <div> <label for="username">Username:</label> <span class="input"><input type="text" name="username" id="username"/></span> </div> <div> <label for="userpass">Password:</label> <span class="input"><input type="password" name="userpass" id="userpass"/></span> </div> <div class="submit"> <label for="login"></label> <span class="input"><input type="submit" name="login" id="login" value="Login"/></span> </div> </div> </form> This time, we’re using a mixture of divs and spans as semantically transparent styling hooks. Let’s look at the CSS code. First, we set up the outer div to display as a table, the inner divs to display as table rows, and the labels and spans as table cells (with right-aligned text): form > div { display: table; } form > div > div { display: table-row; } form label, form span { display: table-cell; text-align: right; } We want the first column of the table to be wide enough to accommodate our labels, but no wider. With CSS float techniques, we had to guess at what that width was likely to be, and adjust it whenever we changed our form labels. With CSS tables, we can simply set the width of the first column to something very small (1em), and then use the white-space property to force the column to the required width: form label { white-space: nowrap; width: 1em; } To polish off the layout, we’ll make our text and password fields occupy the full width of the table cells that contain them: input[type=text], input[type=password] { width: 100%; } The rest is margins, padding and borders to get the desired look. Check out the finished example. As the first tool you reach for when approaching any layout task, CSS tables make a lot more sense to your average designer than the cryptic incantations called for by CSS floats. When IE8 is released and all major browsers support CSS tables, we can begin to gradually deploy CSS table-based layouts on sites that are more and more mainstream. In our new book, Everything You Know About CSS Is Wrong!, Rachel Andrew and I explore in much greater detail how CSS tables work as a page layout tool in the real world. CSS tables have their quirks just like floats do, but they don’t tend to affect common layout tasks, and the workarounds tend to be less fiddly too. Check it out, and get ready for the next big step forward in web design with CSS. 2008 Kevin Yank kevinyank 2008-12-13T00:00:00+00:00 https://24ways.org/2008/the-first-tool-you-reach-for/ code
116 The IE6 Equation It is the destiny of one browser to serve as the nemesis of web developers everywhere. At the birth of the Web Standards movement, that role was played by Netscape Navigator 4; an outdated browser that refused to die. Its tenacious existence hampered the adoption of modern standards. Today that role is played by Internet Explorer 6. There’s a sensation that I’m sure you’re familiar with. It’s a horrible mixture of dread and nervousness. It’s the feeling you get when—after working on a design for a while in a standards-compliant browser like Firefox, Safari or Opera—you decide that you can no longer put off the inevitable moment when you must check the site in IE6. Fingers are crossed, prayers are muttered, but alas, to no avail. The nemesis browser invariably screws something up. What do you do next? If the differences in IE6 are minor, you could just leave it be. After all, websites don’t need to look exactly the same in all browsers. But if there are major layout issues and a significant portion of your audience is still using IE6, you’ll probably need to roll up your sleeves and start fixing the problems. A common approach is to quarantine IE6-specific CSS in a separate stylesheet. This stylesheet can then be referenced from the HTML document using conditional comments like this: <!--[if lt IE 7]> <link rel="stylesheet" href="ie6.css" type="text/css" media="screen" /> <![endif]--> That stylesheet will only be served up to Internet Explorer where the version number is less than 7. You can put anything inside a conditional comment. You could put a script element in there. So as well as serving up browser-specific CSS, it’s possible to serve up browser-specific JavaScript. A few years back, before Microsoft released Internet Explorer 7, JavaScript genius Dean Edwards wrote a script called IE7. This amazing piece of code uses JavaScript to make Internet Explorer 5 and 6 behave like a standards-compliant browser. Dean used JavaScript to bootstrap IE’s CSS support. Because the script is specifically targeted at Internet Explorer, there’s no point in serving it up to other browsers. Conditional comments to the rescue: <!--[if lt IE 7]> <script src="http://ie7-js.googlecode.com/svn/version/2.0(beta3)/IE7.js" type="text/javascript"></script> <![endif]--> Standards-compliant browsers won’t fetch the script. Users of IE6, on the hand, will pay a kind of bad browser tax by having to download the JavaScript file. So when should you develop an IE6-specific stylesheet and when should you just use Dean’s JavaScript code? This is the question that myself and my co-worker Natalie Downe set out to answer one morning at Clearleft. We realised that in order to answer that question you need to first answer two other questions, how much time does it take to develop for IE6? and how much of your audience is using IE6? Let’s say that t represents the total development time. Let t6 represent the portion of that time you spend developing for IE6. If your total audience is a, then a6 is the portion of your audience using IE6. With some algebraic help from our mathematically minded co-worker Cennydd Bowles, Natalie and I came up with the following equation to calculate the percentage likelihood that you should be using Dean’s IE7 script: p = 50 [ log ( at6 / ta6 ) + 1 ] Try plugging in your own numbers. If you spend a lot of time developing for IE6 and only a small portion of your audience is using that browser, you’ll get a very high number out of the equation; you should probably use the IE7 script. But if you only spend a little time developing for IE6 and a significant portion of you audience are still using that browser, you’ll get a very small value for p; you might as well write an IE6-specific stylesheet. Of course this equation is somewhat disingenuous. While it’s entirely possible to research the percentage of your audience still using IE6, it’s not so easy to figure out how much of your development time will be spent developing for that one browser. You can’t really know until you’ve already done the development, by which time the equation is irrelevant. Instead of using the equation, you could try imposing a limit on how long you will spend developing for IE6. Get your site working in standards-compliant browsers first, then give yourself a time limit to get it working in IE6. If you can’t solve all the issues in that time limit, switch over to using Dean’s script. You could even make the time limit directly proportional to the percentage of your audience using IE6. If 20% of your audience is still using IE6 and you’ve just spent five days getting the site working in standards-compliant browsers, give yourself one day to get it working in IE6. But if 50% of your audience is still using IE6, be prepared to spend 2.5 days wrestling with your nemesis. All of these different methods for dealing with IE6 demonstrate that there’s no one single answer that works for everyone. They also highlight a problem with the current debate around dealing with IE6. There’s no shortage of blog posts, articles and even entire websites discussing when to drop support for IE6. But very few of them take the time to define what they mean by “support.” This isn’t a binary issue. There is no Boolean answer. Instead, there’s a sliding scale of support: Block IE6 users from your site. Develop with web standards and don’t spend any development time testing in IE6. Use the Dean Edwards IE7 script to bootstrap CSS support in IE6. Write an IE6 stylesheet to address layout issues. Make your site look exactly the same in IE6 as in any other browser. Each end of that scale is extreme. I don’t think that anybody should be actively blocking any browser but neither do I think that users of an outdated browser should get exactly the same experience as users of a more modern browser. The real meanings of “supporting” or “not supporting” IE6 lie somewhere in-between those extremes. Just as I think that semantics are important in markup, they are equally important in our discussion of web development. So let’s try to come up with some better terms than using the catch-all verb “support.” If you say in your client contract that you “support” IE6, define exactly what that means. If you find yourself in a discussion about “dropping support” for IE6, take the time to explain what you think that entails. The web developers at Yahoo! are on the right track with their concept of graded browser support. I’m interested in hearing more ideas of how to frame this discussion. If we can all agree to use clear and precise language, we stand a better chance of defeating our nemesis. 2008 Jeremy Keith jeremykeith 2008-12-08T00:00:00+00:00 https://24ways.org/2008/the-ie6-equation/ code
115 Charm Clients, Win Pitches Over the years I have picked up a number of sales techniques that have lead to us doing pretty well in the pitches we go for. Of course, up until now, these top secret practices have remained firmly locked in the company vault but now I am going to share them with you. They are cunningly hidden within the following paragraphs so I’m afraid you’re going to have to read the whole thing. Ok, so where to start? I guess a good place would be getting invited to pitch for work in the first place. Shameless self promotion What not to do You’re as keen as mustard to ‘sell’ what you do, but you have no idea as to the right approach. From personal experience (sometimes bitter!), the following methods are as useful as the proverbial chocolate teapot: Cold calling Advertising Bidding websites Sales people Networking events Ok, I’m exaggerating; sometimes these things work. For example, cold calling can work if you have a story – a reason to call and introduce yourself other than “we do web design and you have a website”. “We do web design and we’ve just moved in next door to you” would be fine. Advertising can work if your offering is highly specialist. However, paying oodles of dollars a day to Google Ads to appear under the search term ‘web design’ is probably not the best use of your budget. Specialising is, in fact, probably a good way to go. Though it can feel counter intuitive in that you are not spreading yourself as widely as you might, you will eventually become an expert and therefore gain a reputation in your field. Specialism doesn’t necessarily have to be in a particular skillset or technology, it could just as easily be in a particular supply chain or across a market. Target audience ‘Who to target?’ is the next question. If you’re starting out then do tap-up your family and friends. Anything that comes your way from them will almost certainly come with a strong recommendation. Also, there’s nothing wrong with calling clients you had dealings with in previous employment (though beware of any contractual terms that may prevent this). You are informing your previous clients that your situation has changed; leave it up to them to make any move towards working with you. After all, you’re simply asking to be included on the list of agencies invited to tender for any new work. Look to target clients similar to those you have worked with previously. Again, you have a story – hopefully a good one! So how do you reach these people? Mailing lists Forums Writing articles Conferences / Meetups Speaking opportunities Sharing Expertise In essence: blog, chat, talk, enthuse, show off (a little)… share. There are many ways you can do this. There’s the traditional portfolio, almost obligatory blog (regularly updated of course), podcast, ‘giveaways’ like Wordpress templates, CSS galleries and testimonials. Testimonials are your greatest friend. Always ask clients for quotes (write them and ask for their permission to use) and even better, film them talking about how great you are. Finally, social networking sites can offer a way to reach your target audiences. You do have to be careful here though. You are looking to build a reputation by contributing value. Do not self promote or spam! Writing proposals Is it worth it? Ok, so you have been invited to respond to a tender or brief in the form of a proposal. Good proposals take time to put together so you need to be sure that you are not wasting your time. There are two fundamental questions that you need to ask prior to getting started on your proposal: Can I deliver within the client’s timescales? Does the client’s budget match my price? The timescales that clients set are often plucked from the air and a little explanation about how long projects usually take can be enough to change expectations with regard to delivery. However, if a deadline is set in stone ask yourself if you can realistically meet it. Agreeing to a deadline that you know you cannot meet just to win a project is a recipe for an unhappy client, no chance of repeat business and no chance of any recommendations to other potential clients. Price is another thing altogether. So why do we need to know? The first reason, and most honest reason, is that we don’t want to do a lot of unpaid pitch work when there is no chance that our price will be accepted. Who would? But this goes both ways – the client’s time is also being wasted. It may only be the time to read the proposal and reject it, but what if all the bids are too expensive? Then the client needs to go through the whole process again. The second reason why we need to know budgets relates to what we would like to include in a proposal over what we need to include. For example, take usability testing. We always highly recommend that a client pays for at least one round of usability testing because it will definitely improve their new site – no question. But, not doing it doesn’t mean they’ll end up with an unusable turkey. It’s just more likely that any usability issues will crop up after launch. I have found that the best way to discover a budget is to simply provide a ballpark total, usually accompanied by a list of ‘likely tasks for this type of project’, in an initial email or telephone response. Expect a lot of people to dismiss you out of hand. This is good. Don’t be tempted to ‘just go for it’ anyway because you like the client or work is short – you will regret it. Others will say that the ballpark is ok. This is not as good as getting into a proper discussion about what priorities they might have but it does mean that you are not wasting your time and you do have a chance of winning the work. The only real risk with this approach is that you misinterpret the requirements and produce an inaccurate ballpark. Finally, there is a less confrontational approach that I sometimes use that involves modular pricing. We break down our pricing into quite detailed tasks for all proposals but when I really do not have a clue about a client’s budget, I will often separate pricing into ‘core’ items and ‘optional’ items. This has proved to be a very effective method of presenting price. What to include So, what should go into a proposal? It does depend on the size of the piece of work. If it’s a quick update for an existing client then they don’t want to read through all your blurb about why they should choose to work with you – a simple email will suffice. But, for a potential new client I would look to include the following: Your suitability Summary of tasks Timescales Project management methodology Pricing Testing methodology Hosting options Technologies Imagery References Financial information Biographies However, probably the most important aspect of any proposal is that you respond fully to the brief. In other words, don’t ignore the bits that either don’t make sense to you or you think irrelevant. If something is questionable, cover it and explain why you don’t think it is something that warrants inclusion in the project. Should you provide speculative designs? If the brief doesn’t ask for any, then certainly not. If it does, then speak to the client about why you don’t like to do speculative designs. Explain that any designs included as part of a proposal are created to impress the client and not the website’s target audience. Producing good web design is a partnership between client and agency. This can often impress and promote you as a professional. However, if they insist then you need to make a decision because not delivering any mock-ups will mean that all your other work will be a waste of time. Walking away As I have already mentioned, all of this takes a lot of work. So, when should you be prepared to walk away from a potential job? I have already covered unrealistic deadlines and insufficient budget but there are a couple of other reasons. Firstly, would this new client damage your reputation, particularly within current sectors you are working in? Secondly, can you work with this client? A difficult client will almost certainly lead to a loss-making project. Perfect pitch Requirements If the original brief didn’t spell out what is expected of you at a presentation then make sure you ask beforehand. The critical element is how much time you have. It seems that panels are providing less and less time these days. The usual formula is that you get an hour; half of which should be a presentation of your ideas followed by 30 minutes of questions. This isn’t that much time, particularly for a big project that covers all aspect of web design and production. Don’t be afraid to ask for more time, though it is very rare that you will be granted any. Ask if there any areas that a) they particularly want you to cover and b) if there are any areas of your proposal that were weak. Ask who will be attending. The main reason for this is to see if the decision maker(s) will be present but it’s also good to know if you’re presenting to 3 or 30 people. Who should be there Generally speaking, I think two is the ideal number. Though I have done many presentations on my own, I always feel having two people to bounce ideas around with and have a bit of banter with, works well. You are not only trying to sell your ideas and expertise but also yourselves. One of the main things in the panels minds will be – “can I work with these people?” Having more than two people at a presentation often looks like you’re wheeling people out just to demonstrate that they exist. What makes a client want to hire you? In a nutshell: Confidence, Personality, Enthusiasm. You can impart confidence by being well prepared and professional, providing examples and demonstrations and talking about your processes. You may find project management boring but pretty much every potential client will want to feel reassured that you manage your projects effectively. As well as demonstrating that you know what you’re talking about, it is important to encourage, and be part of, discussion about the project. Be prepared to suggest and challenge and be willing to say “I don’t know”. Also, no-one likes a show-off so don’t over promote yourself; encourage them to contact your existing clients. What makes a client like you? Engaging with a potential client is tricky and it’s probably the area where you need to be most on your toes and try to gauge the reaction of the client. We recommend the following: Encourage questions throughout Ask if you make sense – which encourages questions if you’re not getting any Humour – though don’t keep trying to be funny if you’re not getting any laughs! Be willing to go off track Read your audience Empathise with the process – chances are, most of the people in front of you would rather be doing something else Think about what you wear – this sounds daft but do you want to be seen as either the ‘stiff in the suit’ or the ‘scruffy art student’? Chances are neither character would get hired. Differentiation Sometimes, especially if you think you are an outsider, it’s worth taking a few risks. I remember my colleague Paul starting off a presentation once with the line (backed up on screen) – “Headscape is not a usability consultancy”. This was in response to the clients request to engage a usability consultancy. The thrust of Paul’s argument was that we are a lot more than that. This really worked. We were the outside choice but they ended up hiring us. Basically, this differentiated us from the crowd. It showed that we are prepared to take risks and think, dare I say it, outside of the box. Dealing with difficult characters How you react to tricky questioning is likely to be what determines whether you have a good or bad presentation. Here are a few of those characters that so often turn up in panels: The techie – this is likely to be the situation where you need to say “I don’t know”. Don’t bluff as you are likely to dig yourself a great big embarrassment-filled hole. Promise to follow up with more information and make sure that you do so as quickly as possible after the pitch. The ‘hard man’ MD – this the guy who thinks it is his duty to throw ‘curve ball’ questions to see how you react. Focus on your track record (big name clients will impress this guy) and emphasise your processes. The ‘no clue’ client – you need to take control and be the expert though you do need to explain the reasoning behind any suggestions you make. This person will be judging you on how much you are prepared to help them deliver the project. The price negotiator – be prepared to discuss price but do not reduce your rate or the effort associated with your proposal. Fall back on modular pricing and try to reduce scope to come within budget. You may wish to offer a one-off discount to win a new piece of work but don’t get into detail at the pitch. Don’t panic… If you go into a presentation thinking ‘we must win this’ then, chances are, you won’t. Relax and be yourself. If you’re not hitting it off with the panel then so be it. You have to remember that quite often you will be making up the numbers in a tendering process. This is massively frustrating but, unfortunately, part of it. If it’s not going well, concentrate on what you are offering and try to demonstrate your professionalism rather than your personality. Finally, be on your toes, watch people’s reactions and pay attention to what they say and try to react accordingly. So where are the secret techniques I hear you ask? Well, using the words ‘secret’ and ‘technique’ was probably a bit naughty. Most of this stuff is about being keen, using your brain and believing in yourself and what you are selling rather than following a strict set of rules. 2008 Marcus Lillington marcuslillington 2008-12-09T00:00:00+00:00 https://24ways.org/2008/charm-clients-win-pitches/ business
114 How To Create Rockband'ism There are mysteries happening in the world of business these days. We want something else by now. The business of business has to become more than business. We want to be able to identify ourselves with the brands we purchase and we want them to do good things. We want to feel cool because we buy stuff, and we don’t just want a shopping experience – we want an engagement with a company we can relate to. Let me get back to “feeling cool” – if we want to feel cool, we might get the companies we buy from to support that. That’s why I am on a mission to make companies into rockbands. Now when I say rockbands – I don’t mean the puke-y, drunky, nasty stuff that some people would highlight is also a part of rockbands. Therefore I have created my own word “rockband’ism”. This word is the definition of a childhood dream version of being in a rockband – the feeling of being more respected and loved and cool, than a cockroach or a suit on the floor of a company. Rockband’ism Rockband’ism is what we aspire to, to feel cool and happy. So basically what I am arguing is that companies should look upon themselves as rockbands. Because the world has changed, so business needs to change as well. I have listed a couple of things you could do today to become a rockband, as a person or as a company. 1 – Give your support to companies that make a difference to their surroundings – if you are buying electronics look up what the electronic producers are doing of good in the world (check out the Greenpeace Guide to Greener Electronics). 2 – Implement good karma in your everyday life (and do well by doing good). What you give out you get back at some point in some shape – this can also be implemented for business. 3 – WWRD? – “what would a rockband do”? or if you are into Kenny Rogers – what would he do in any given situation? This will also show yourself where your business or personal integrity lies because you actually act as a person or a rockband you admire. 4 – Start leading instead of managing – If we can measure stuff why should we manage it? Leadership is key here instead of management. When you lead you tell people how to reach the stars, when you manage you keep them on the ground. 5 – Respect and confide in, that people are the best at what they do. If they aren’t, they won’t be around for long. If they are and you keep on buggin’ them, they won’t be around for long either. 6 – Don’t be arrogant – Because audiences can’t stand it – talk to people as a person not as a company. 7 – Focus on your return on involvement – know that you get a return on, what you involve yourself in. No matter if it’s bingo, communities, talks, ornithology or un-conferences. 8 – Find out where you can make a difference and do it. Don’t leave it up to everybody else to save the world. 9 – Find out what you can do to become an authentic, trustworthy and remarkable company. Maybe you could even think about this a lot and make these thoughts into an actionplan. 10 – Last but not least – if you’re not happy – do something else, become another type of rockband, maybe a soloist of a sort, or an orchestra. No more business as usual This really isn’t time for more business as usual, our environment (digital, natural, work or any other kind of environment) is changing. You are going to have to change too. This article actually sprang from a talk I did at the Shift08 conference in Lisbon in October. In addition to this article for 24 ways I have turned the talk into an eBook that you can get on Toothless Tiger Press for free. May you all have a sustainable and great Christmas full of great moments with your loved ones. December is a month for gratitude, enjoyment and love. 2008 Henriette Weber henrietteweber 2008-12-07T00:00:00+00:00 https://24ways.org/2008/how-to-create-rockbandism/ business
113 What Your Turkey Can Teach You About Project Management The problem with project management is that everyone thinks it’s boring. Well, that’s not really the problem. The problem is that everyone thinks it’s boring but it’s still really important. Project management is what lets you deliver your art – whether that be design or development. In the same way, a Christmas dinner cooked by a brilliant chef with no organizational skills is disastrous – courses arrive in the wrong order, some things are cold whilst others are raw and generally it’s a trip to the ER waiting to happen. Continuing the Christmas dinner theme, here are my top tips for successful projects, wrapped up in a nice little festive analogy. Enjoy! Tip 1: Know What You’re Aiming For (Turkey? Ham? Both??) The underlying cause for the failure of so many projects is mismatched expectations. Christmas dinner cannot be a success if you serve glazed ham and your guests view turkey as the essential Christmas dinner ingredient. It doesn’t matter how delicious and well executed your glazed ham is, it’s still fundamentally just not turkey. You might win one or two adventurous souls over, but the rest will go home disappointed. Add to the mix the fact that most web design projects are nowhere near as emotive as Christmas dinner (trust me, a ham vs turkey debate will rage much longer than a fixed vs fluid debate in normal human circles) and the problem is compounded. In particular, as technologists, we forget that our ability to precisely imagine the outcome of a project, be it a website, a piece of software, or similar, is much more keenly developed than the average customer of such projects. So what’s the solution? Get very clear, from the very beginning, on exactly what the project is about. What are you trying to achieve? How will you measure success? Is the presence of turkey a critical success factor? Summarize all this information in some form of document (in PM-speak, it’s called a Project Initiation Document typically). Ideally, get the people who are the real decision makers to sign their agreement to that summary in their own blood. Well, you get the picture, I suppose actual blood is not strictly necessary, but a bit of gothic music to set the tone can be useful! Tip 2: Plan at the Right Level of Detail Hugely detailed and useless Gantt charts are a personal bugbear of mine. For any project, you should plan at the appropriate level of detail (and in an appropriate format) for the project itself. In our Christmas dinner example, it may be perfectly fine to have a list of tasks for the preparation work, but for the intricate interplay of oven availability and cooking times, something more complex is usually due. Having cooked roast dinners for fourteen in a student house where only the top oven and two of the rings on the hob actually worked, I can attest to the need for sequence diagrams in some of these situations! The mistake many small teams make is to end up with a project plan that is really the amalgamation of their individual todo lists. What is needed is a project plan that will: reflect reality be easy to update help to track progress (i.e. are we on track or not?) A good approach is to break your project into stages (each representing something tangible) and then into deliverables (again, something tangible for each milestone, else you’ll never know if you’ve hit it or not!). My personal rule of thumb is that the level of granularity needed on most projects is 2-3 days – i.e. we should never be more than two to three days from a definitive milestone which will either be complete or not. The added advantage of this approach is that if find yourself off track, you can only be two to three days off track… much easier to make up than if you went weeks or even months working hard but not actually delivering what was needed! In our Christmas dinner example, there are a number of critical milestones – a tick list of questions. Do we have all the ingredients? Check. Has the turkey been basted? Check. On the actual day, the sequencing and timing will mean more specific questions: It’s 12pm. Are the Brussels sprouts cooked to death yet? Check. (Allowing for the extra hour of boiling to go from soft and green to mushy and brown… Yeuch!) Tip 3: Actively Manage Risks and Issues A risk is something that could go wrong. An issue is something that has already gone wrong. Risks and issues are where project management superstars are born. Anyone can manage things when everything is going according to plan; it’s what you do when Cousin Jim refuses to eat anything but strawberry jam sandwiches that sorts the men from the boys. The key with a Christmas dinner, as with any project, is to have contingency plans for the most likely and most damaging risks. These depend on your own particular situation, but some examples might be: RISK CONTINGENCY PLAN Cousin Jim is a picky eater. Have strawberry jam and sliced white bread on hand to placate. Prime organic turkey might not be available at Waitrose on Christmas eve. Shop in advance! You live somewhere remote that seems to lose power around Christmas on a disturbingly regular basis. (number of options here depending on how far you want to go…) Buy a backup generator. Invent a new cooking method using only candles. Stock up on “Christmas dinner in a tin”. Your mother in law is likely to be annoying. Bottle of sherry at the ready (whether it’s for you or her, you can decide!). The point of planning in advance is so that most of your issues don’t blindside you – you can spring into action with the contingency plan immediately. This leaves you with plenty of ingenuity and ability to cope in reserve for those truly unexpected events. Back in your regular projects, you should have a risk management plan (developed at the beginning of the project and regularly reviewed) as well as an issue list, tracking open, in progress and closed issues. Importantly, your issue list should be separate from any kind of bug list – issues are at a project level, bugs are at a technical level. Tip 4: Have a Project Board A project board consists of the overall sponsor of your project (often, but not always, the guy with the cheque book) and typically a business expert and a technical expert to help advise the sponsor. The project board is the entity that is meant to make the big, critical decisions. As a project manager, your role is to prepare a recommendation, but leave the actual decision up to the board. Admittedly this is where our Christmas dinner analogy has to stretch the most, but if you imagine that instead of just cooking for your family you are the caterer preparing a Christmas feast for a company. In this case, you obviously want to please the diners who will be eating the food, but key decisions are likely to be taken by whoever is organizing the event. They, in turn, will involve the boss if there are really big decisions that would affect the project drastically – for instance, having to move it to January, or it exceeding the set budget by a significant amount. Most projects suffer from not having a project board to consult for these major decisions, or from having the wrong people selected. The first ailment is eased by ensuring that you have a functioning project board, with whom you either meet regularly to update on status, or where there is a special process for convening the board if they are needed. The second problem is a little more subtle. Key questions to ask yourself are: Who is funding this project? Who has the authority to stop the project if it was the right thing to do? Who are the right business and technical advisors? Who are the folks who don’t look like they are powerful on the org chart, but in fact might scupper this project? (e.g. administrators, tech support, personal assistants…) Tip 5: Finish Unequivocably and Well No one is ever uncertain as to when Christmas dinner ends. Once the flaming pudding has been consumed and the cheese tray picked at, the end of the dinner is heralded by groaning and everyone collapsing in their chairs. Different households have different rituals, so you might only open your presents after Christmas dinner (unlikely if you have small children!), or you might round off the afternoon watching the Queen’s speech (in Britland, certainly) or if you live in warmer climes you might round off Christmas dinner with a swim (which was our tradition in Cape Town – after 30 mins of food settling so you didn’t get cramp, of course!). The problem with projects is that they are one time efforts and so nowhere near as ritualized. Unless you have been incredibly lucky, you’ve probably worked on a project where you thought you were finished but seemed unable to lose your “zombie customers” – those folks who just didn’t realise it was over and kept coming back with more and more requests. You might even have fallen prey to this yourself, believing that the website going live was the end of the project and not realising that a number of things still needed to be wrapped up. The essence of this final tip is to inject some of that end-of-Christmas finality ritual into your projects. Find your own ritual for closing down projects – more than just sending the customer the invoice and archiving the files. Consider things like documentation, support structure handover and training to make sure that those zombies are going to the right people (hopefully not you!). So, to summarise: Make sure you start your projects well – with an agreed (written) vision of what you’re trying to achieve. Plan your projects at the right level of detail and in an appropriate format – never be more than a few days away from knowing for sure whether you’re on track or not. Plan for likely and important risks and make sure you track and resolve those you actually encounter. Institute a project board, made up of the people with the real power over your project. Create rituals for closing projects well – don’t leave anyone in doubt that the project has been delivered, or of who they should go to for further help. 2008 Meri Williams meriwilliams 2008-12-16T00:00:00+00:00 https://24ways.org/2008/what-your-turkey-can-teach-you-about-project-management/ business
112 User Styling During the recent US elections, Twitter decided to add an ‘election bar’ as part of their site design. You could close it if it annoyed you, but the action wasn’t persistent and the bar would always come back like a bad penny. The solution to common browsing problems like this is CSS. ‘User styling’ (or the creepy ‘skinning’) is the creation of CSS rules to customise and personalise a particular domain. Aside from hiding adverts and other annoyances, there are many reasons for taking the time and effort to do it: Improving personal readability by changing text size and colour Personalising the look of a web app like GMail to look less insipid Revealing microformats Sport! My dreams of site skinning tennis are not yet fully realised, but it’ll be all the rage by next Christmas, believe me. Hopefully you’re now asking “But how? HOW?!”. The process of creating a site skin is roughly as follows: See something you want to change Find out what it’s called, and if any rules already apply to it Write CSS rule(s) to override and/or enhance it. Apply the rules So let’s get stuck in… See something Let’s start small with Multimap.com. Look at that big header – it takes up an awful lot of screen space doesn’t it? No matter, we can fix it. Tools Now we need to find out where that big assed header is in the DOM, and make overriding CSS rules. The best tool I’ve found yet is the Mac OS X app, CSS Edit. It utilises a slick ‘override stylesheets’ function and DOM Inspector. Rather than give you all the usual DOM inspection tools, CSS Edit’s is solely concerned with style. Go into ‘X-Ray’ mode, click an element, and look at the inspector window to see every style rule governing it. Click the selector to be taken to where it lives in the CSS. It really is a user styling dream app. Having said all that, you can achieve all this with free, cross platform tools – namely Firefox with the Firebug and Stylish extensions. We’ll be using them for these examples, so make sure you have them installed if you want to follow along. Using Firebug, we can see that the page is very helpfully marked up, and that whole top area is simply a div with an ID of header. Change Something When you installed Stylish, it added a page and brush icon to your status bar. Click on that, and choose Write Style > for Multimap.com. The other options allow you to only create a style for a particular part of a website or URL, but we want this to apply to the whole of Multimap: The ‘Add Style’ window then pops up, with the @-moz-document query at the top: @namespace url(http://www.w3.org/1999/xhtml); @-moz-document domain("multimap.com") { } All you need to do is add the CSS to hide the header, in between the curly brackets. @namespace url(http://www.w3.org/1999/xhtml); @-moz-document domain("multimap.com") { #header {display: none;} } A click of the preview button shows us that it’s worked! Now the map appears further up the page. The ethics of hiding adverts is a discussion for another time, but let’s face it, when did you last whoop at the sight of a banner? Make Something Better If we’re happy with our modifications, all we need to do is give it a name and save. Whenever you visit Multimap.com, the style will be available. Stylish also allows you to toggle a style on/off via the status bar menu. If you feel you want to share this style with the world, then userstyles.org is the place to do it. It’s a grand repository of customisations that Stylish connects with. Whenever you visit a site, you can see if anyone else has written a style for it, again, via the status bar menu “Find Styles for this Page”. Selecting this with “BBC News” shows that there are plenty of options, ranging from small layout tweaks to redesigns: What’s more, whenever a style is updated, Stylish will notify you, and offer a one-click process to update it. This does only work in Firefox and Flock, so I’ll cover ways of applying site styles to other browsers later. Specific Techniques Important! In the Multimap example there wasn’t a display specified on that element, but it isn’t always going to be that easy. You may have spent most of your CSS life being a good designer and not resorting to adding !important to give your rule priority. There’s no way to avoid this in user styling – if you’re overriding an existing rule it’s a necessity! Be prepared to be typing !important a lot. Star Selector The Universal Selector is a particularly useful way to start a style. For example, if we want to make Flickr use Helvetica before Arial (as they should’ve done!), we can cover all occurrences with just one rule: * {font-family: "Helvetica Neue", Helvetica, sans-serif !important;} You can also use it to select ‘everything within an element’, by placing it after the element name: #content * {font-family: "Helvetica Neue", Helvetica, sans-serif !important;} Swapping Images If you’re changing something a little more complex, such as Google Reader, then at some point you’ll probably want to change an <img>. The technique for replacing an image involves: making your replacement image the background of the <img> tag adding padding top and left to the size of you image to push the ‘top’ image away making the height and width zero. The old image is then pushed out of the way and hidden from view, allowing the replacement in the background to be revealed. Targeting the image may require using an attribute selector: img[src="/reader/ui/3544433079-tree-view-folder-open.gif"] { padding: 16px 0 0 16px; width: 0 !important; height: 0 !important; background-image: url(data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABAAAAAQCAYA AAAf8/9hAAAABHNCSVQICAgIfAhkiAAAAAlwSFlzAAALEgAACxIB0t1+/AAAA Bx0RVh0U29mdHdhcmUAQWRvYmUgRmlyZXdvcmtzIENTM5jWRgMAAAAVdE VYdENyZWF0aW9uIFRpbWUAMjkvNi8wOJJ/BVgAAAG3SURBVDiNpZIhb5RBEIaf 2W+vpIagIITSBIHBgsGjEYQaFLYShcITDL+ABIPnh4BFN0GQNFA4Cnf3fbszL2L3 jiuEVLDJbCazu8+8Mzsmif9ZBvDy7bvXlni0HRe8eXL/zuPzABng62J5kFKaAQS QgJAOgHMB9vDZq+d71689Hcyw9LfAZAYdioE10VSJo6OPL/KNvSuHD+7dhU 0vHEsDUUWJChIlYJIjFx5BuMB2mJY/DnMoOJl/R147oBUR0QAm8LAGCOEh3IO ULiAl8jSOy/nPetGsbGRKjktEiBCEHMlQj4loCuu4zCXCi4lUHTNDtGqEiACTqAFSI OgAUAKv4bkWVy2g6tAbJtGy0TNugM3HADmlurKH27dVZSecxjboXggiAsMItR h99wTILdewYRpXVJWtY85k7fPW8e1GpJFJacgesXs6VYYomz9G2yDhwPB7NEB BDAMK7WYJlisYVBCpfaJBeB+eocFyVyAgCaoMCTJSTOOCWSyILrAnaXpSexRsx GGAZ0AR+XT+5fjzyfwSpnUB/1w64xizVI/t6q3b+58+vJ96mWtLf9haxNoc8M v7N3d+AT4XPcFIxghoAAAAAElFTkSuQmCC) no-repeat !important; } Woah boy! What was all that gubbins in the background-image? It was a Data URI, and you can create these easily with Hixie’s online tool. It’s simply the image translated into text so that it can be embedded in the CSS, cutting down on the number of http requests. It’s also a necessity with Mozilla browsers, as they don’t allow user CSS to reference images stored locally. Converting images to URI’s avoids this, as well as making a style easily portable – no images folder to pass around. Don’t forget all your other CSS techniques at your disposal: inserting your own content with :before and :after pseudo classes, make elements semi-transparent with opacity and round box corners without hacking . You can have fun, and for once, enjoy the freedom of not worrying about IE! User styling without Stylish Instead of using the Stylish extension, you can add rules to the userContent.css file, or use @import in that file to load a separate stylesheet. You can find this is in /Library/Application Support/Camino/chrome/ on OS X, or C/Program Files/Mozilla Firefox/Chrome on Windows. This is only way to apply user styles in Camino, but what about other browsers? Opera & Omniweb: Both allow you to specify a custom CSS file as part of the site’s preferences. Opera also allows custom javascript, using the same syntax as Greasemonkey scripts (more on that below) Safari There are a few options here: the PithHelmet and SafariStand haxies both allow custom stylesheets, or alternatively, a Greasemonkey style user script can employed via GreaseKit. The latter is my favoured solution on my Helvetireader theme, as it can allow for more prescriptive domain rules, just like the Mozilla @-moz-document method. User scripts are also the solution supported by the widest range of browsers. What now? Hopefully I’ve given you enough information for you to be able start making your own styles. If you want to go straight in and tackle the ‘Holy Grail’, then off with you to GMail – I get more requests to theme that than anything else! If you’re a site author and want to encourage this sort of tom foolery, a good way is to provide a unique class or ID name with the body tag: <body id="journal" class="hicksdesign-co-uk"> This makes it very easy to write rules that only apply to that particular site. If you wanted to use Safari without any of the haxies mentioned above, this method means you can include rules in a general CSS file (chosen via Preferences > Advanced > Stylesheet) without affecting other sites. One final revelation on user styling – it’s not just for web sites. You can tweak the UI of Firefox itself with the userChrome.css. You’ll need to use the in-built DOM Inspector instead of Firebug to inspect the window chrome, instead of a page. Great if you want to make small tweaks (changing the size of tab text for example) without creating a full blown theme. 2008 Jon Hicks jonhicks 2008-12-03T00:00:00+00:00 https://24ways.org/2008/user-styling/ process
111 Geometric Background Patterns When the design is finished and you’re about to start the coding process, you have to prepare your graphics. If you’re working with a pattern background you need to export only the repeating fragment. It can be a bit tricky to isolate a fragment to achieve a seamless pattern background. For geometric patterns there is a method I always follow and that I want to share with you. Take for example a perfect 45° diagonal line pattern. How do you define this pattern fragment so it will be rendered seamlessly? Here is the method I usually follow to avoid a mismatch. First, zoom in so you see enough detail and you can distinguish the pixels. Select the Rectangular Marquee Selection tool and start your selection at the intersection of 2 different colors of a diagonal line. Hold down the Shift key while dragging so you drag a perfect square. Release the mouse when you reach the exact same intesection (as your starting) point at the top right. Copy this fragment (using Copy Merged: Cmd/Ctrl + Shift + C) and paste the fragment in a new layer. Give this layer the name ‘pattern’. Now hold down the Command Key (Control Key on Windows) and click on the ‘pattern’ layer in the Layers Palette to select the fragment. Now go to Edit > Define Pattern, enter a name for your pattern and click OK. Test your pattern in a new document. Create a new document of 600 px by 400px, hit Cmd/Ctrl + A and go to Edit > Fill… and choose your pattern. If the result is OK, you have created a perfect pattern fragment. Below you see this pattern enlarged. The guides show the boundaries of the pattern fragment and the red pixels are the reference points. The red pixels at the top right, bottom right and bottom left should match the red pixel at the top left. This technique should work for every geometric pattern. Some patterns are easier than others, but this, and the Photoshop pattern fill test, has always been my guideline. Other geometric pattern examples Example 1 Not all geometric pattern fragments are squares. Some patterns look easy at first sight, because they look very repetitive, but they can be a bit tricky. Zoomed in pattern fragment with point of reference shown: Example 2 Some patterns have a clear repeating point that can guide you, such as the blue small circle of this pattern as you can see from this zoomed in screenshot: Zoomed in pattern fragment with point of reference shown: Example 3 The different diagonal colors makes a bit more tricky to extract the correct pattern fragment. The orange dot, which is the starting point of the selection is captured a few times inside the fragment selection: 2008 Veerle Pieters veerlepieters 2008-12-02T00:00:00+00:00 https://24ways.org/2008/geometric-background-patterns/ design
110 Shiny Happy Buttons Since Mac OS X burst onto our screens, glossy, glassy, shiny buttons have been almost de rigeur, and have essentially, along with reflections and rounded corners, become a cliché of Web 2.0 “design”. But if you can’t beat ‘em you’d better join ‘em. So, in this little contribution to our advent calendar, we’re going to take a plain old boring HTML button, and 2.0 it up the wazoo. But, here’s the catch. We’ll use no images, either in our HTML or our CSS. No sliding doors, no image replacement techniques. Just straight up, CSS, CSS3 and a bit of experimental CSS. And, it will be compatible with pretty much any browser (though with some progressive enhancement for those who keep up with the latest browsers). The HTML We’ll start with our HTML. <button type="submit">This is a shiny button</button> OK, so it’s not shiny yet – but boy will it ever be. Before styling, that’s going to look like this. Ironically, depending on the operating system and browser you are using, it may well be a shiny button already, but that’s not the point. We want to make it shiny 2.0. Our mission is to make it look something like this If you want to follow along at home keep in mind that depending on which browser you are using you may see fewer of the CSS effects we’ve added to create the button. As of writing, only in Safari are all the effects we’ll apply supported. Taking a look at our finished product, here’s what we’ve done to it: We’ve given the button some padding and a width. We’ve changed the text color, and given the text a drop shadow. We’ve given the button a border. We’ve given the button some rounded corners. We’ve given the button a drop shadow. We’ve given the button a gradient background. and remember, all without using any images. Styling the button So, let’s get to work. First, we’ll add given the element some padding and a width: button { padding: .5em; width: 15em; } Next, we’ll add the text color, and the drop shadow: color: #ffffff; text-shadow: 1px 1px 1px #000; A note on text-shadow If you’ve not seen text-shadows before well, here’s the quick back-story. Text shadow was introduced in CSS2, but only supported in Safari (version 1!) some years later. It was removed from CSS2.1, but returned in CSS3 (in the text module). It’s now supported in Safari, Opera and Firefox (3.1). Internet Explorer has a shadow filter, but the syntax is completely different. So, how do text-shadows work? The three length values specify respectively a horizontal offset, a vertical offset and a blur (the greater the number the more blurred the shadow will be), and finally a color value for the shadow. Rounding the corners Now we’ll add a border, and round the corners of the element: border: solid thin #882d13; -webkit-border-radius: .7em; -moz-border-radius: .7em; border-radius: .7em; Here, we’ve used the same property in three slightly different forms. We add the browser specific prefix for Webkit and Mozilla browsers, because right now, both of these browsers only support border radius as an experimental property. We also add the standard property name, for browsers that do support the property fully in the future. The benefit of the browser specific prefix is that if a browser only partly supports a given property, we can easily avoid using the property with that browser simply by not adding the browser specific prefix. At present, as you might guess, border-radius is supported in Safari and Firefox, but in each the relevant prefix is required. border-radius takes a length value, such as pixels. (It can also take two length values, but that’s for another Christmas.) In this case, as with padding, I’ve used ems, which means that as the user scales the size of text up and down, the radius will scale as well. You can test the difference by making the radius have a value of say 5px, and then zooming up and down the text size. We’re well and truly on the way now. All we need to do is add a shadow to the button, and then a gradient background. In CSS3 there’s the box-shadow property, currently only supported in Safari 3. It’s very similar to text-shadow – you specify a horizontal and vertical offset, a blur value and a color. -webkit-box-shadow: 2px 2px 3px #999; box-shadow: 2px 2px 2px #bbb; Once more, we require the “experimental” -webkit- prefix, as Safari’s support for this property is still considered by its developers to be less than perfect. Gradient Background So, all we have left now is to add our shiny gradient effect. Now of course, people have been doing this kind of thing with images for a long time. But if we can avoid them all the better. Smaller pages, faster downloads, and more scalable designs that adapt better to the user’s font size preference. But how can we add a gradient background without an image? Here we’ll look at the only property that is not as yet part of the CSS standard – Apple’s gradient function for use anywhere you can use images with CSS (in this case backgrounds). In essence, this takes SVG gradients, and makes them available via CSS syntax. Here’s what the property and its value looks like: background-image: -webkit-gradient(linear, left top, left bottom, from(#e9ede8), to(#ce401c),color-stop(0.4, #8c1b0b)); Zooming in on the gradient function, it has this basic form: -webkit-gradient(type, point, point, from(color), to(color),color-stop(where, color)); Which might look complicated, but is less so than at first glance. The name of the function is gradient (and in this case, because it is an experimental property, we use the -webkit- prefix). You might not have seen CSS functions before, but there are others, including the attr() function, used with generated content. A function returns a value that can be used as a property value – here we are using it as a background image. Next we specify the type of the gradient. Here we have a linear gradient, and there are also radial gradients. After that, we specify the start and end points of the gradient – in our case the top and bottom of the element, in a vertical line. We then specify the start and end colors – and finally one stop color, located at 40% of the way down the element. Together, this creates a gradient that smoothly transitions from the start color in the top, vertically to the stop color, then smoothly transitions to the end color. There’s one last thing. What color will the background of our button be if the browser doesn’t support gradients? It will be white (or possibly some default color for buttons). Which may make the text difficult or impossible to read. So, we’ll add a background color as well (see why the validator is always warning you when a color but not a background color is specified for an element?). If we put it all together, here’s what we have: button { width: 15em; padding: .5em; color: #ffffff; text-shadow: 1px 1px 1px #000; border: solid thin #882d13; -webkit-border-radius: .7em; -moz-border-radius: .7em; border-radius: .7em; -webkit-box-shadow: 2px 2px 3px #999; box-shadow: 2px 2px 2px #bbb; background-color: #ce401c; background-image: -webkit-gradient(linear, left top, left bottom, from(#e9ede8), to(#ce401c),color-stop(0.4, #8c1b0b)); } Which looks like this in various browsers: In Safari (3) In Firefox 3.1 (3.0 supports border-radius but not text-shadow) In Opera 10 and of course in Internet Explorer (version 8 shown here) But it looks different in different browsers Yes, it does look different in different browsers, but we all know the answer to the question “do web sites need to look the same in every browser?“. Even if you really think sites should look the same in every browser, hopefully this little tutorial has whet your appetite for what CSS3 and experimental CSS that’s already supported in widely used browsers (and we haven’t even touched on animations and similar effects!). I hope you’ve enjoyed out little CSSMas present, and look forward to seeing your shiny buttons everywhere on the web. Oh, and there’s just a bit of homework – your job is to use the :hover selector, and make a gradient in the hover state. 2008 John Allsopp johnallsopp 2008-12-18T00:00:00+00:00 https://24ways.org/2008/shiny-happy-buttons/ code
109 Geotag Everywhere with Fire Eagle A note from the editors: Since this article was written Yahoo! has retired the Fire Eagle service. Location, they say, is everywhere. Everyone has one, all of the time. But on the web, it’s taken until this year to see the emergence of location in the applications we use and build. The possibilities are broad. Increasingly, mobile phones provide SDKs to approximate your location wherever you are, browser extensions such as Loki and Mozilla’s Geode provide browser-level APIs to establish your location from the proximity of wireless networks to your laptop. Yahoo’s Brickhouse group launched Fire Eagle, an ambitious location broker enabling people to take their location from any of these devices or sources, and provide it to a plethora of web services. It enables you to take the location information that only your iPhone knows about and use it anywhere on the web. That said, this is still a time of location as an emerging technology. Fire Eagle stores your location on the web (protected by application-specific access controls), but to try and give an idea of how useful and powerful your location can be — regardless of the services you use now — today’s 24ways is going to build a bookmarklet to call up your location on demand, in any web application. Location Support on the Web Over the past year, the number of applications implementing location features has increased dramatically. Plazes and Brightkite are both full featured social networks based around where you are, whilst Pownce rolled in Fire Eagle support to allow geotagging of all the content you post to their microblogging service. Dipity’s beautiful timeline shows for you moving from place to place and Six Apart’s activity stream for Movable Type started exposing your movements. The number of services that hook into Fire Eagle will increase as location awareness spreads through the developer community, but you can use your location on other sites indirectly too. Consider Flickr. Now world renowned for their incredible mapping and places features, geotagging on Flickr started out as a grassroots extension of regular tagging. That same technique can be used to start rolling geotagging in any publishing platform you come across, for any kind of content. Machine-tags (geo:lat= and geo:lon=) and the adr and geo microformats can be used to enhance anything you write with location information. A crash course in avian inflammability Fire Eagle is a location store. A broker between services and devices which provide location and those which consume it. It’s a switchboard that controls which pieces of your location different applications can see and use, and keeps hidden anything you want kept private. A blog widget that displays your current location in public can be restricted to display just your current city, whilst a service that provides you with a list of the nearest ATMs will operate better with a precise street address. Even if your iPhone tells Fire Eagle exactly where you are, consuming applications only see what you want them to see. That’s important for users to realise that they’re in control, but also important for application developers to remember that you cannot rely on having super-accurate information available all the time. You need to build location aware applications which degrade gracefully, because users will provide fuzzier information — either through choice, or through less accurate sources. Application specific permissions are controlled through an OAuth API. Each application has a unique key, used to request a second, user-specific key that permits access to that user’s information. You store that user key and it remains valid until such a time as the user revokes your application’s access. Unlike with passwords, these keys are unique per application, so revoking the access rights of one application doesn’t break all the others. Building your first Fire Eagle app; Geomarklet Fire Eagle’s developer documentation can take you through examples of writing simple applications using server side technologies (PHP, Python). Here, we’re going to write a client-side bookmarklet to make your location available in every site you use. It’s designed to fast-track the experience of having location available everywhere on web, and show you how that can be really handy. Hopefully, this will set you thinking about how location can enhance the new applications you build in 2009. An oddity of bookmarklets Bookmarklets (or ‘favlets’, for those of an MSIE persuasion) are a strange environment to program in. Critically, you have no persistent storage available. As such, using token-auth APIs in a static environment requires you to build you application in a slightly strange way; authing yourself in advance and then hardcoding the keys into your script. Get started Before you do anything else, go to http://fireeagle.com and log in, get set up if you need to and by all means take a look around. Take a look at the mobile updaters section of the application gallery and perhaps pick out an app that will update Fire Eagle from your phone or laptop. Once that’s done, you need to register for an application key in the developer section. Head straight to /developer/create and complete the form. Since you’re building a standalone application, choose ‘Auth for desktop applications’ (rather than web applications), and select that you’ll be ‘accessing location’, not updating. At the end of this process, you’ll have two application keys, a ‘Consumer Key’ and a ‘Consumer Secret’, which look like these: Consumer Key luKrM9U1pMnu Consumer Secret ZZl9YXXoJX5KLiKyVrMZffNEaBnxnd6M These keys combined allow your application to make requests to Fire Eagle. Next up, you need to auth yourself; granting your new application permission to use your location. Because bookmarklets don’t have local storage, you can’t integrate the auth process into the bookmarklet itself — it would have no way of storing the returned key. Instead, I’ve put together a simple web frontend through which you can auth with your application. Head to Auth me, Amadeus!, enter the application keys you just generated and hit ‘Authorize with Fire Eagle’. You’ll be taken to the Fire Eagle website, just as in regular Fire Eagle applications, and after granting access to your app, be redirected back to Amadeus which will provide you your user tokens. These tokens are used in subsequent requests to read your location. And, skip to the end… The process of building the bookmarklet, making requests to Fire Eagle, rendering it to the page and so forth follows, but if you’re the impatient type, you might like to try this out right now. Take your four API keys from above, and drag the following link to your Bookmarks Toolbar; it contains all the code described below. Before you can use it, you need to edit in your own API keys. Open your browser’s bookmark editor and where you find text like ‘YOUR_CONSUMER_KEY_HERE’, swap in the corresponding key you just generated. Get Location Bookmarklet Basics To start on the bookmarklet code, set out a basic JavaScript module-pattern structure: var Geomarklet = function() { return ({ callback: function(json) {}, run: function() {} }); }; Geomarklet.run(); Next we’ll add the keys obtained in the setup step, and also some basic Fire Eagle support objects: var Geomarklet = function() { var Keys = { consumer_key: 'IuKrJUHU1pMnu', consumer_secret: 'ZZl9YXXoJX5KLiKyVEERTfNEaBnxnd6M', user_token: 'xxxxxxxxxxxx', user_secret: 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' }; var LocationDetail = { EXACT: 0, POSTAL: 1, NEIGHBORHOOD: 2, CITY: 3, REGION: 4, STATE: 5, COUNTRY: 6 }; var index_offset; return ({ callback: function(json) {}, run: function() {} }); }; Geomarklet.run(); The Location Hierarchy A successful Fire Eagle query returns an object called the ‘location hierarchy’. Depending on the level of detail shared, the index of a particular piece of information in the array will vary. The LocationDetail object maps the array indices of each level in the hierarchy to something comprehensible, whilst the index_offset variable is an adjustment based on the detail of the result returned. The location hierarchy object looks like this, providing a granular breakdown of a location, in human consumable and machine-friendly forms. "user": { "location_hierarchy": [{ "level": 0, "level_name": "exact", "name": "707 19th St, San Francisco, CA", "normal_name": "94123", "geometry": { "type": "Point", "coordinates": [ - 0.2347530752, 67.232323] }, "label": null, "best_guess": true, "id": , "located_at": "2008-12-18T00:49:58-08:00", "query": "q=707%2019th%20Street,%20Sf" }, { "level": 1, "level_name": "postal", "name": "San Francisco, CA 94114", "normal_name": "12345", "woeid": , "place_id": "", "geometry": { "type": "Polygon", "coordinates": [], "bbox": [] }, "label": null, "best_guess": false, "id": 59358791, "located_at": "2008-12-18T00:49:58-08:00" }, { "level": 2, "level_name": "neighborhood", "name": "The Mission, San Francisco, CA", "normal_name": "The Mission", "woeid": 23512048, "place_id": "Y12JWsKbApmnSQpbQg", "geometry": { "type": "Polygon", "coordinates": [], "bbox": [] }, "label": null, "best_guess": false, "id": 59358801, "located_at": "2008-12-18T00:49:58-08:00" }, } In this case the first object has a level of 0, so the index_offset is also 0. Prerequisites To query Fire Eagle we call in some existing libraries to handle the OAuth layer and the Fire Eagle API call. Your bookmarklet will need to add the following scripts into the page: The SHA1 encryption algorithm The OAuth wrapper An extension for the OAuth wrapper The Fire Eagle wrapper itself When the bookmarklet is first run, we’ll insert these scripts into the document. We’re also inserting a stylesheet to dress up the UI that will be generated. If you want to follow along any of the more mundane parts of the bookmarklet, you can download the full source code. Rendering This bookmarklet can be extended to support any formatting of your location you like, but for sake of example I’m going to build three common formatters that you’ll find useful for common location scenarios: Sites which already ask for your location; and in publishing systems that accept tags or HTML mark-up. All the rendering functions are items in a renderers object, so they can be iterated through easily, making it trivial to add new formatting functions as your find new use cases (just add another function to the object). var renderers = { geotag: function(user) { if(LocationDetail.EXACT !== index_offset) { return false; } else { var coords = user.location_hierarchy[LocationDetail.EXACT].geometry.coordinates; return "geo:lat=" + coords[0] + ", geo:lon=" + coords[1]; } }, city: function(user) { if(LocationDetail.CITY < index_offset) { return false; } else { return user.location_hierarchy[LocationDetail.CITY - index_offset].name; } } You should always fail gracefully, and in line with catering to users who choose not to share their location precisely, always check that the location has been returned at the level you require. Geotags are expected to be precise, so if an exact location is unavailable, returning false will tell the rendering aspect of the bookmarklet to ignore the function altogether. These first two are quite simple, geotag returns geo:lat=-0.2347530752, geo:lon=67.232323 and city returns San Francisco, CA. This final renderer creates a chunk of HTML using the adr and geo microformats, using all available aspects of the location hierarchy, and can be used to geotag any content you write on your blog or in comments: html: function(user) { var geostring = ''; var adrstring = ''; var adr = []; adr.push('<p class="adr">'); // city if(LocationDetail.CITY >= index_offset) { adr.push( '\n <span class="locality">' + user.location_hierarchy[LocationDetail.CITY-index_offset].normal_name + '</span>,' ); } // county if(LocationDetail.REGION >= index_offset) { adr.push( '\n <span class="region">' + user.location_hierarchy[LocationDetail.REGION-index_offset].normal_name + '</span>,' ); } // locality if(LocationDetail.STATE >= index_offset) { adr.push( '\n <span class="region">' + user.location_hierarchy[LocationDetail.STATE-index_offset].normal_name + '</span>,' ); } // country if(LocationDetail.COUNTRY >= index_offset) { adr.push( '\n <span class="country-name">' + user.location_hierarchy[LocationDetail.COUNTRY-index_offset].normal_name + '</span>' ); } // postal if(LocationDetail.POSTAL >= index_offset) { adr.push( '\n <span class="postal-code">' + user.location_hierarchy[LocationDetail.POSTAL-index_offset].normal_name + '</span>,' ); } adr.push('\n</p>\n'); adrstring = adr.join(''); if(LocationDetail.EXACT === index_offset) { var coords = user.location_hierarchy[LocationDetail.EXACT].geometry.coordinates; geostring = '<p class="geo">' +'\n <span class="latitude">' + coords[0] + '</span>;' + '\n <span class="longitude">' + coords[1] + '</span>\n</p>\n'; } return (adrstring + geostring); } Here we check the availability of every level of location and build it into the adr and geo patterns as appropriate. Just as for the geotag function, if there’s no exact location the geo markup won’t be returned. Finally, there’s a rendering method which creates a container for all this data, renders all the applicable location formats and then displays them in the page for a user to copy and paste. You can throw this together with DOM methods and some simple styling, or roll in some components from YUI or JQuery to handle drawing full featured overlays. You can see this simple implementation for rendering in the full source code. Make the call With a framework in place to render Fire Eagle’s location hierarchy, the only thing that remains is to actually request your location. Having already authed through Amadeus earlier, that’s as simple as instantiating the Fire Eagle JavaScript wrapper and making a single function call. It’s a big deal that whilst a lot of new technologies like OAuth add some complexity and require new knowledge to work with, APIs like Fire Eagle are really very simple indeed. return { run: function() { insert_prerequisites(); setTimeout( function() { var fe = new FireEagle( Keys.consumer_key, Keys.consumer_secret, Keys.user_token, Keys.user_secret ); var script = document.createElement('script'); script.type = 'text/javascript'; script.src = fe.getUserUrl( FireEagle.RESPONSE_FORMAT.json, 'Geomarklet.callback' ); document.body.appendChild(script); }, 2000 ); }, callback: function(json) { if(json.rsp && 'fail' == json.rsp.stat) { alert('Error ' + json.rsp.code + ": " + json.rsp.message); } else { index_offset = json.user.location_hierarchy[0].level; draw_selector(json); } } }; We first insert the prerequisite scripts required for the Fire Eagle request to function, and to prevent trying to instantiate the FireEagle object before it’s been loaded over the wire, the remaining instantiation and request is wrapped inside a setTimeout delay. We then create the request URL, referencing the Geomarklet.callback callback function and then append the script to the document body — allowing a cross-domain request. The callback itself is quite simple. Check for the presence and value of rsp.status to test for errors, and display them as required. If the request is successful set the index_offset — to adjust for the granularity of the location hierarchy — and then pass the object to the renderer. The result? When Geomarklet.run() is called, your location from Fire Eagle is read, and each renderer displayed on the page in an easily copy and pasteable form, ready to be used however you need. Deploy The final step is to convert this code into a long string for use as a bookmarklet. Easiest for Mac users is the JavaScript bundle in TextMate — choose Bundles: JavaScript: Copy as Bookmarklet to Clipboard. Then create a new ‘Get Location’ bookmark in your browser of choice and paste in. Those without TextMate can shrink their code down into a single line by first running their code through the JSLint tool (to ensure the code is free from errors and has all the required semi-colons) and then use a find-and-replace tool to remove line breaks from your code (or even run your code through JSMin to shrink it down). With the bookmarklet created and added to your bookmarks bar, you can now call up your location on any page at all. Get a feel for a web where your location is just another reliable part of the browsing experience. Where next? So, the Geomarklet you’ve been guided through is a pretty simple premise and pretty simple output. But from this base you can start to extend: Add code that will insert each of the location renderings directly into form fields, perhaps, or how about site-specific handlers to add your location tags into the correct form field in Wordpress or Tumblr? Paste in your current location to Google Maps? Or Flickr? Geomarklet gives you a base to start experimenting with location on your own pages and the sites you browse daily. The introduction of consumer accessible geo to the web is an adventure of discovery; not so much discovering new locations, but discovering location itself. 2008 Ben Ward benward 2008-12-21T00:00:00+00:00 https://24ways.org/2008/geotag-everywhere-with-fire-eagle/ code
108 A Festive Type Folly ‘Tis the season to be jolly, so the carol singers tell us. At 24 ways, we’re keeping alive another British tradition that includes the odd faux-Greco-Roman building dotted around the British countryside, Tower Bridge built in 1894, and your Dad’s Christmas jumper with the dancing reindeer motif. ‘Tis the season of the folly! 24 Ways to impress your friends The example is not an image, just text. You may wish to see a screenshot in Safari to compare with your own operating system and browser rendering. Like all follies this is an embellishment — a bit of web typography fun. It’s similar to the masthead text at my place, but it’s also a hyperlink. Unlike the architectural follies of the past, no child labour was used to fund or build it, just some HTML flavoured with CSS, and a heavy dose of Times New Roman. Why Times New Roman, you ask? Well, after a few wasted hours experimenting with heaps of typefaces, seeking an elusive consistency of positioning and rendering across platforms, it proved to be the most consistent. Who’d‘a thought? To make things more interesting, I wanted to use a traditional scale and make the whole thing elastic by using relative lengths that would react to a person’s font size. So, to the meat of this festive frippery: There are three things we rely on to create this indulgence: Descendant selectors Absolute positioning Inheritance HTML & Descendant Selectors The markup for the folly might seem complex at first glance. To semantics pedants and purists it may seem outrageous. If that’s you, read on at your peril! Here it is with lots of whitespace: <div id="type"> <h1>   <a href="/">     <em>2       <span>4         <span>w           <span>a             <span>y               <span>s</span>             </span>           </span>         </span>       </span>     </em>     <strong>to       <span>i         <span>m           <span>pre             <span>s               <span>s                 <span>your                   <span>friends</span>                 </span>               </span>             </span>           </span>         </span>       </span>     </strong>   </a> </h1> </div> Why so much markup? Well, we want to individually style many of the glyphs. By nesting the elements, we can pick out the bits we need as descendant selectors. To retain a smidgen of semantics, the text is wrapped in <h1> and <a> elements. The two phrases, “24 ways” and “to impress your friends” are wrapped in <em> and <strong> tags, respectively. Within those loving arms, their descendant <span>s cascade invisibly, making a right mess of our source, but ready to be picked out in our CSS rules. So, to select the “2” from the example we can simply write, #type h1 em{ }. Of course, that selects everything within the <em> tags, but as we drill down the document tree, selecting other glyphs, any property / value styles can be reset or changed as required. Pixels Versus Ems Before we get stuck into the CSS, I should say that the goal here is to have everything expressed in relative “em” lengths. However, when I’m starting out, I use pixels for all values, and only convert them to ems after I’ve finished. It saves re-calculating the em length for every change I make as the folly evolves, but still makes the final result elastic, without relying on browser zoom. To skip ahead, see the complete CSS. Absolutely Positioned Glyphs If a parent element has position: relative, or position: absolute applied to it, all children of that parent can be positioned absolutely relative to it. (See Dave Shea’s excellent introduction to this.) That’s exactly how the folly is achieved. As the parent, #type also has a font-size of 16px set, a width and height, and some basic style with a background and border: #type{ font-size: 16px; text-align: left; background: #e8e9de; border: 0.375em solid #fff; width: 22.5em; height: 13.125em; position: relative; } The h1 is also given a default style with a font-size of 132px in ems relative to the parent font-size of 16px: #type h1{ font-family: "Times New Roman", serif; font-size: 8.25em; /* 132px */ line-height: 1em; font-weight: 400; margin: 0; padding: 0; } To get the em value, we divide the required size in pixels by the actual parent font-size in pixels 132 ÷ 16 = 8.25 We also give the descendants of the h1 some default properties. The line height, style and weight are normalised, they are positioned absolutely relative to #type, and a border and padding is applied: #type h1 em, #type h1 strong, #type h1 span{ line-height: 1em; font-style: normal; font-weight: 400; position: absolute; padding: 0.1em; border: 1px solid transparent; } The padding ensures that some browsers don’t forget about parts of a glyph that are drawn outside of their invisible container. When this happens, IE will trim the glyph, cutting off parts of descenders, for example. The border is there to make sure the glyphs have layout. Without this, positioning can be problematic. IE6 will not respect the transparent border colour — it uses the actual text colour — but in all other respects renders the example. You can hack around it, but it seemed unnecessary for this example. Once these defaults are established, the rest is trial and error. As a quick example, the numeral “2” is first to be positioned: #type h1 a em{ font-size: 0.727em; /* (2) 96px */ left: 0.667em; top: 0; } Every element of the folly is positioned in exactly the same way as you can see in the complete CSS. When converting pixels to ems, the font-size is set first. Then, because we know what that is, we calculate the equivalent x- and y-position accordingly. Inheritance CSS inheritance gave me a headache a long time ago when I first encountered it. After the penny dropped I came to experience something disturbingly close to affection for this characteristic. What it basically means is that children inherit the characteristics of their parents. For example: We gave #type a font-size of 16px. For #type h1 we changed it by setting font-size: 8.25em;. Than means that #type h1 now has a computed font-size of 8.25 × 16px = 132px. Now, all children of #type h1 in the document tree will inherit a font-size of 132px unless we explicitly change it as we did for #type h1 a em. The “2” in the example — selected with #type h1 a em — is set at 96px with left and top positioning calculated relatively to that. So, the left position of 0.667em is 0.667 × 96 = 64px, approximately (three decimal points in em lengths don’t always give exact pixel equivalents). One way to look at inheritance is as a cascade of dependancy: In our example, the computed font size of any given element depends on that of the parent, and the absolute x- and y-position depends on the computed font size of the element itself. Link Colours The same descendant selectors we use to set and position the type are also used to apply the colour by combining them with pseudo-selectors like :focus and :hover. Because the descendant selectors are available to us, we can pretty much pick out any glyph we like. First, we need to disable the underline: #type h1 a:link, #type h1 a:visited{ text-decoration: none; } In our example, the “24” has a unique default state (colour): #type h1 a:link em, #type h1 a:visited em{ color: #624; } The rest of the “Ways” text has a different colour, which it shares with the large “s” in “impress”: #type h1 a:link em span span, #type h1 a:visited em span span, #type h1 a:link strong span span span span, #type h1 a:visited strong span span span span{ color: #b32720; } “24” changes on :focus, :hover and :active. Critically though, the whole of the “24 Ways” text, and the large “s” in “impress” all have the same style in this instance: #type h1 a:focus em, #type h1 a:hover em, #type h1 a:active em, #type h1 a:focus em span span, #type h1 a:hover em span span, #type h1 a:active em span span, #type h1 a:focus strong span span span span, #type h1 a:hover strong span span span span, #type h1 a:active strong span span span span{ color: #804; } If a descendant selector has a :link and :visited state set as a pseudo element, it needs to also have the corresponding :focus, :hover and :active states set. A Final Note About Web Typography From grids to basic leading to web fonts, and even absolute positioning, there’s a wealth of things we can do to treat type on the Web with love and respect. However, experiments like this can highlight the vagaries of rasterisation and rendering that limit our ability to achieve truly subtle and refined results. At the operating system level, the differences in type rendering are extreme, and even between sequential iterations in Windows — from Standard to ClearType — they can be daunting. Add to that huge variations in screen quality, and even the paper we print our type onto has many potential variations. Compare our example in Safari 3.2.1 / OS X 10.5.5 (left) and IE7 / Win XP (right). Both rendered on a 23” Apple Cinema HD (LCD): Browser developers continue to make great strides. However, those of us who set type on the Web need more consistency and quality if we want to avoid technologies like Flash and evolve web typography. Although web typography is inevitably — and mistakenly — compared unfavourably to print, it has the potential to achieve the same refinement in a different way. Perhaps one day, the glyphs of our favourite faces, so carefully crafted, kerned and hinted for the screen, will be rendered with the same precision with which they were drawn by type designers and styled by web designers. That would be my wish for the new year. Happy holidays! 2008 Jon Tan jontan 2008-12-17T00:00:00+00:00 https://24ways.org/2008/a-festive-type-folly/ design
107 Using Google App Engine as Your Own Content Delivery Network Do you remember, years ago, when hosting was expensive, domain names were the province of the rich, and you hosted your web pages on Geocities? It seems odd to me now that there was a time when each and every geek didn’t have his own top-level domain and super hosting setup. But as the parts became more and more affordable a man could become an outcast if he didn’t have his own slightly surreal-sounding TLD. And so it will be in the future when people realise with surprise there was a time before affordable content delivery networks. A content delivery network, or CDN, is a system of servers spread around the world, serving files from the nearest physical location. Instead of waiting for a file to find its way from a server farm in Silicon Valley 8,000 kilometres away, I can receive it from London, Dublin, or Paris, cutting down the time I wait. The big names — Google, Yahoo, Amazon, et al — use CDNs for their sites, but they’ve always been far too expensive for us mere mortals. Until now. There’s a service out there ready for you to use as your very own CDN. You have the company’s blessing, you won’t need to write a line of code, and — best of all — it’s free. The name? Google App Engine. In this article you’ll find out how to set up a CDN on Google App Engine. You’ll get the development software running on your own computer, tell App Engine what files to serve, upload them to a web site, and give everyone round the world access to them. Creating your first Google App Engine project Before we do anything else, you’ll need to download the Google App Engine software development kit (SDK). You’ll need Python 2.5 too — you won’t be writing any Python code but the App Engine SDK will need it to run on your computer. If you don’t have Python, App Engine will install it for you (if you use Mac OS X 10.5 or a Linux-based OS you’ll have Python; if you use Windows you won’t). Done that? Excellent, because that’s the hardest step. The rest is plain sailing. You’ll need to choose a unique ‘application id’ — nothing more than a name — for your project. Make sure it consists only of lowercase letters and numbers. For this article I’ll use 24ways2008, but you can choose anything you like. On your computer, create a folder named after your application id. This folder can be anywhere you want: your desktop, your documents folder, or wherever you usually keep your web files. Within your new folder, create a folder called assets, and within that folder create three folders called images, css, and javascript. These three folders are the ones you’ll fill with files and serve from your content delivery network. You can have other folders too, if you like. That will leave you with a folder structure like this: 24ways2008/ assets/ css/ images/ javascript/ Now you need to put a few files in these folders, so we can later see our CDN in action. You can put anything you want in these folders, but for this example we’ll include an HTML file, a style sheet, an image, and a Javascript library. In the top-level folder (the one I’ve called 24ways2008), create a file called index.html. Fill this with any content you want. In the assets/css folder, create a file named core.css and throw in a couple of CSS rules for good measure. In the assets/images directory save any image that takes your fancy — I’ve used the silver badge from the App Engine download page. Finally, to fill the JavaScript folder, add in this jQuery library file. If you’ve got the time and the inclination, you can build a page that uses all these elements. So now we should have a set of files and folders that look something like this: 24ways2008/ assets/ index.html css/ core.css images/ appengine-silver-120x30.gif javascript/ jquery-1.2.6.min.js Which leaves us with one last file to create. This is the important one: it tells App Engine what to do with your files. It’s named app.yaml, it sits at the top-level (inside the folder I’ve named 24ways2008), and it needs to include these lines: application: 24ways2008 version: 1 runtime: python api_version: 1 handlers: - url: / static_files: assets/index.html upload: assets/index.html - url: / static_dir: assets You need to make sure you change 24ways2008 on the first line to whatever you chose as your application id, but otherwise the content of your app.yaml file should be identical. And with that, you’ve created your first App Engine project. If you want it, you can download a zip file containing my project. Testing your project As it stands, your project is ready to be uploaded to App Engine. But we couldn’t call ourselves professionals if we didn’t test it, could we? So, let’s put that downloaded SDK to good use and run the project from your own computer. One of the files you’ll find App Engine installed is named dev_appserver.py, a Python script used to simulate App Engine on your computer. You’ll find lots of information on how to do this in the documentation on the development web server, but it boils down to running the script like so (the space and the dot at the end are important): dev_appserver.py . You’ll need to run this from the command-line: Mac users can run the Terminal application, Linux users can run their favourite shell, and Windows users will need to run it via the Command Prompt (open the Start menu, choose ‘Run…’, type ‘cmd‘, and click ‘OK’). Before you run the script you’ll need to make sure you’re in the project folder — in my case, as I saved it to my desktop I can go there by typing cd ~/Desktop/24ways2008 in my Mac’s Terminal app; if you’re using Windows you can type cd "C:\Documents and Settings\username\Desktop\24ways2008" If that’s successful, you’ll see a few lines of output, the last looking something like this: INFO 2008-11-22 14:35:00,830 dev_appserver_main.py] Running application 24ways2008 on port 8080: http://localhost:8080 Now you can power up your favourite browser, point it to http://localhost:8080/, and you’ll see the page you saved as index.html. You’ll also find your CSS file at http://localhost:8080/css/core.css. In fact, anything you put inside the assets folder in the project will be accessible from this domain. You’re running our own App Engine web server! Note that no-one else will be able to see your files: localhost is a special domain that you can only see from your computer — and once you stop the development server (by pressing Control–C) you’ll not be able to see the files in your browser until you start it again. You might notice a new file has turned up in your project: index.yaml. App Engine creates this file when you run the development server, and it’s for internal App Engine use only. If you delete it there are no ill effects, but it will reappear when you next run the development server. If you’re using version control (e.g. Subversion) there’s no need to keep a copy in your repository. So you’ve tested your project and you’ve seen it working on your own machine; now all you need to do is upload your project and the world will be able to see your files too. Uploading your project If you don’t have a Google account, create one and then sign in to App Engine. Tell Google about your new project by clicking on the ‘Create an Application’ button. Enter your application id, give the application a name, and agree to the terms and conditions. That’s it. All we need do now is upload the files. Open your Mac OS X Terminal, Windows Command Prompt, or Linux shell window again, move to the project folder, and type (again, the space and the dot at the end are important): appcfg.py update . Enter your email address and password when prompted, and let App Engine do it’s thing. It’ll take no more than a few seconds, but in that time App Engine will have done the equivalent of logging in to an FTP server and copying files across. It’s fairly understated, but you now have your own project up and running. You can see mine at http://24ways2008.appspot.com/, and everyone can see yours at http://your-application-id.appspot.com/. Your files are being served up over Google’s content delivery network, at no cost to you! Benefits of using Google App Engine The benefits of App Engine as a CDN are obvious: your own server doesn’t suck up the bandwidth, while your visitors will appreciate a faster site. But there are also less obvious benefits. First, once you’ve set up your site, updating it is an absolute breeze. Each time you update a file (or a batch of files) you need only run appcfg.py to see the changes appear on your site. To paraphrase Joel Spolsky, a good web site must be able to be updated in a single step. Many designers and developers can’t make that claim, but with App Engine, you can. App Engine also allows multiple people to work on one application. If you want a friend to be able to upload files to your site you can let him do so without giving him usernames and passwords — all he needs is his own Google account. App Engine also gives you a log of all actions taken by collaborators, so you can see who’s made updates, and when. Another bonus is the simple version control App Engine offers. Do you remember the file named app.yaml you created a while back? The second line looked like this: version: 1 If you change the version number to 2 (or 3, or 4, etc), App Engine will keep a copy of the last version you uploaded. If anything goes wrong with your latest version, you can tell App Engine to revert back to that last saved version. It’s no proper version control system, but it could get you out of a sticky situation. One last thing to note: if you’re not happy using your-application-id.appspot.com as your domain, App Engine will quite happily use any domain you own. The weak points of Google App Engine In the right circumstances, App Engine can be a real boon. I run my own site using the method I’ve discussed above, and I’m very happy with it. But App Engine does have its disadvantages, most notably those discussed by Aral Balkan in his post ‘Why Google App Engine is broken and what Google must do to fix it‘. Aral found the biggest problems while using App Engine as a web application platform; I wouldn’t recommend using it as such either (at least for now) but for our purposes as a CDN for static files, it’s much more worthy. Still, App Engine has two shortcomings you should be aware of. The first is that you can’t host a file larger than one megabyte. If you want to use App Engine to host that 4.3MB download for your latest-and-greatest desktop software, you’re out of luck. The only solution is to stick to smaller files. The second problem is the quota system. Google’s own documentation says you’re allowed 650,000 requests a day and 10,000 megabytes of bandwidth in and out (20,000 megabytes in total), which should be plenty for most sites. But people have seen sites shut down temporarily for breaching quotas — in some cases after inexplicable jumps in Google’s server CPU usage. Aral, who’s seen it happen to his own sites, seemed genuinely frustrated by this, and if you measure your hits in the hundreds of thousands and don’t want to worry about uptime, App Engine isn’t for you. That said, for most of us, App Engine offers a fantastic resource: the ability to host files on Google’s own content delivery network, at no charge. Conclusion If you’ve come this far, you’ve seen how to create a Google App Engine project and host your own files on Google’s CDN. You’ve seen the great advantages App Engine offers — an excellent content delivery network, the ability to update your site with a single command, multiple authors, simple version control, and the use of your own domain — and you’ve come across some of its weaknesses — most importantly the limit on file sizes and the quota system. All that’s left to do is upload those applications — but not before you’ve finished your Christmas shopping. 2008 Matt Riggott mattriggott 2008-12-06T00:00:00+00:00 https://24ways.org/2008/using-google-app-engine-as-your-own-cdn/ process
106 Checking Out: Progress Meters It’s the holiday season, so you know what that means: online shopping! When I started developing Web sites back in the 90s, many of my first clients were small local shops wanting to sell their goods online, so I developed many a checkout system. And because of slow dial-up speeds back then, informing the user about where they were in the checkout process was pretty important. Even though we’re (mostly) beyond the dial-up days, informing users about where they are in a flow is still important. In usability tests at the companies I’ve worked at, I’ve seen time and time again how not adequately informing the user about their state can cause real frustration. This is especially true for two sets of users: mobile users and users of assistive devices, in particular, screen readers. The progress meter is a very common design solution used to indicate to the user’s state within a flow. On the design side, much effort may go in to crafting a solution that is as visually informative as possible. On the development side, however, solutions range widely. I’ve checked out the checkouts at a number of sites and here’s what I’ve found when it comes to progress meters: they’re sometimes inaccessible and often confusing or unhelpful — all because of the way in which they’re coded. For those who use assistive devices or text-only browsers, there must be a better way to code the progress meter — and there is. (Note: All code samples are from live sites but have been tweaked to hide the culprits’ identities.) How not to make progress A number of sites assemble their progress meters using non- or semi-semantic markup and images with no alternate text. On text-only browsers (like my mobile phone) and to screen readers, this looks and reads like chunks of content with no context given. <div id="progress"> <img src="icon_progress_1a.gif" alt=""> <em>Shipping information</em> <img src="icon_progress_arrow.gif" alt=""> <img src="icon_progress_2a.gif" alt=""> <em>Payment information</em> <img src="icon_progress_arrow.gif" alt="" class="progarrow"> <img src="icon_progress_3b.gif" alt=""> <strong>Place your order</strong> </div> In the above example, the third state, “Place your order”, is the current state. But a screen reader may not know that, and my cell phone only displays "Shipping informationPayment informationPlace your order". Not good. Is this progress? Other sites present the entire progress meter as a graphic, like the following: Now, I have no problem with using a graphic to render a very stylish progress meter (my sample above is probably not the most stylish example, of course, but you understand my point). What becomes important in this case is the use of appropriate alternate text to describe the image. Disappointingly, sites today have a wide range of solutions, including using no alternate text. Check out these code samples which call progress meter images. <img src="checkout_step2.gif" alt=""> I think we can all agree that the above is bad, unless you really don’t care whether or not users know where they are in a flow. <img src="checkout_step2.gif" alt="Shipping information - Payment information - Place your order"> The alt text in the example above just copies all of the text found in the graphic, but it doesn’t represent the status at all. So for every page in the checkout, the user sees or hears the same text. Sure, by the second or third page in the flow, the user has figured out what’s going on, but she or he had to think about it. I don’t think that’s good. <img src="checkout_step2.gif" alt="Checkout: Payment information"> The above probably has the best alternate text out of these examples, because the user at least understands that they’re in the Checkout process, on the Place your order page. But going through the flow with alt text like this, the user doesn’t know how many steps are in the flow. Semantic progress Of course, there are some sites that use an ordered list when marking up the progress meter. Hooray! Unfortunately, no text-only browser or screen reader would be able to describe the user’s current state given this markup. <ol class="progressmeter"> <li class="one current">shipping information</li> <li class="two">payment information</li> <li class="three">place your order</li> </ol> Without CSS enabled, the above is rendered as follows: Progress at last We all know that semantic markup makes for the best foundation, so we’ll start with the markup found above. In order to make the state information accessible, let’s add some additional text in paragraph and span elements. <div class="progressmeter"> <p>There are three steps in this checkout process.</p> <ol> <li class="one"><span>Enter your</span> shipping information</li> <li class="two"><span>Enter your</span> payment information</li> <li class="three"><span>Review details and</span> place your order</li> </ol> </div> Add on some simple CSS to hide the paragraph and spans, and arrange the list items on a single line with a background image to represent the large number, and this is what you’ll get: There are three steps in this checkout process. Enter your shipping information Enter your payment information Review details and place your order To display and describe a state as active, add the class “current” to one of the list items. Then change the hidden content such that it better describes the state to the user. <div class="progressmeter"> <p>There are three steps in this checkout process.</p> <ol> <li class="one current"><span>You are currently entering your</span> shipping information</li> <li class="two"><span>In the next step, you will enter your</span> payment information</li> <li class="three"><span>In the last step, you will review the details and</span> place your order</li> </ol> </div> The end result is an attractive progress meter that gives much greater semantic and contextual information. There are three steps in this checkout process. You are currently entering your shipping information In the next step, you will enter your payment information In the last step, you will review the details and place your order For example, the above example renders in a text-only browser as follows: There are three steps in this checkout process. You are currently entering your shipping information In the next step, you will enter your payment information In the last step, you will review the details and place your order And the screen reader I use for testing announces the following: There are three steps in this checkout process. List of three items. You are currently entering your shipping information. In the next step, you will enter your payment information. In the last step, you will review the details and place your order. List end. Here’s a sample code page that summarises this approach. Happy frustration-free online shopping with this improved progress meter! 2008 Kimberly Blessing kimberlyblessing 2008-12-12T00:00:00+00:00 https://24ways.org/2008/checking-out-progress-meters/ ux
105 Contract Killer When times get tough, it can often feel like there are no good people left in the world, only people who haven’t yet turned bad. These bad people will go back on their word, welch on a deal, put themselves first. You owe it to yourself to stay on top. You owe it to yourself to ensure that no matter how bad things get, you’ll come away clean. You owe it yourself and your business not to be the guy lying bleeding in an alley with a slug in your gut. But you’re a professional, right? Nothing bad is going to happen to you. You’re a good guy. You do good work for good people. Think again chump. Maybe you’re a gun for hire, a one man army with your back to the wall and nothing standing between you and the line at a soup kitchen but your wits. Maybe you work for the agency, or like me you run one of your own. Either way, when times get tough and people get nasty, you’ll need more than a killer smile to save you. You’ll need a killer contract too. It was exactly ten years ago today that I first opened my doors for business. In that time I’ve thumbed through enough contracts to fill a filing cabinet. I’ve signed more contracts than I can remember, many so complicated that I should have hired a lawyer (or detective) to make sense of their complicated jargon and solve their cross-reference puzzles. These documents had not been written to be understood on first reading but to spin me around enough times so as to give the other player the upper-hand. If signing a contract I didn’t fully understand made me a stupid son-of-a-bitch, not asking my customers to sign one just makes me plain dumb. I’ve not always been so careful about asking my customers to sign contracts with me as I am now. Somehow in the past I felt that insisting on a contract went against the friendly, trusting relationship that I like to build with my customers. Most of the time the game went my way. On rare the occasions when a fight broke out, I ended up bruised and bloodied. I learned that asking my customers to sign a contract matters to both sides, but what also matters to me is that these contracts should be more meaningful, understandable and less complicated than any of those that I have ever autographed. Writing a killer contract If you are writing a contract between you and your customers it doesn’t have to conform to the seemingly standard format of jargon and complicated legalese. You can be creative. A killer contract will clarify what is expected of both sides and it can also help you to communicate your approach to doing business. It will back-up your brand values and help you to build a great relationship between you and your customers. In other words, a creative contract can be a killer contract. Your killer contract should cover: A simple overview of who is hiring who, what they are being hired to do, when and for how much What both parties agree to do and what their respective responsibilities are The specifics of the deal and what is or isn’t included in the scope What happens when people change their minds (as they almost always do) A simple overview of liabilities and other legal matters You might even include a few jokes To help you along, I will illustrate those bullet points by pointing both barrels at the contract that I wrote and have been using at Stiffs & Nonsense for the past year. My contract has been worth its weight in lead and you are welcome to take all or any part of it to use for yourself. It’s packing a creative-commons attribution share-a-like license. That means you are free to re-distribute it, translate it and otherwise re-use it in ways I never considered. In return I only ask you mention my name and link back to this article. As I am only an amateur detective, you should have it examined thoroughly by your own, trusted legal people if you use it. NB: The specific details of this killer contract work for me and my customers. That doesn’t mean that they will work for you and yours. The ways that I handle design revisions, testing, copyright ownership and other specifics are not the main focus of this article. That you handle each of them carefully when you write your own killer contract is. Kiss Me, Deadly Setting a tone and laying foundations for agreement The first few paragraphs of a killer contract are the most important. Just like a well thought-out web page, these first few words should be simple, concise and include the key points in your contract. As this is the part of the contract that people absorb most easily, it is important that you make it count. Start by setting the overall tone and explaining how your killer contract is structured and why it is different. We will always do our best to fulfill your needs and meet your goals, but sometimes it is best to have a few simple things written down so that we both know what is what, who should do what and what happens if stuff goes wrong. In this contract you won’t find complicated legal terms or large passages of unreadable text. We have no desire to trick you into signing something that you might later regret. We do want what’s best for the safety of both parties, now and in the future. In short You ([customer name]) are hiring us ([company name]) located at [address] to [design and develop a web site] for the estimated total price of [total] as outlined in our previous correspondence. Of course it’s a little more complicated, but we’ll get to that. The Big Kill What both parties agree to do Have you ever done work on a project in good faith for a junior member of a customer’s team, only to find out later that their spending hadn’t been authorized? To make damn sure that does not happen to you, you should ask your customer to confirm that not only are they authorized to enter into your contract but that they will fulfill all of their obligations to help you meet yours. This will help you to avoid any gunfire if, as deadline day approaches, you have fulfilled your side of the bargain but your customer has not come up with the goods. As our customer, you have the power and ability to enter into this contract on behalf of your company or organization. You agree to provide us with everything that we need to complete the project including text, images and other information as and when we need it, and in the format that we ask for. You agree to review our work, provide feedback and sign-off approval in a timely manner too. Deadlines work two ways and you will also be bound by any dates that we set together. You also agree to stick to the payment schedule set out at the end of this contract. We have the experience and ability to perform the services you need from us and we will carry them out in a professional and timely manner. Along the way we will endeavor to meet all the deadlines set but we can’t be responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off our work on-time at any stage. On top of this we will also maintain the confidentiality of any information that you give us. My Gun Is Quick Getting down to the nitty gritty What appear at first to be a straight-forward projects can sometimes turn long and complicated and unless you play it straight from the beginning your relationship with your customer can suffer under the strain. Customers do, and should have the opportunity to, change their minds and give you new assignments. After-all, projects should be flexible and few customers know from the get-go exactly what they want to see. If you handle this well from the beginning you will help to keep yourself and your customers from becoming frustrated. You will also help yourself to dodge bullets in the event of a fire-fight. We will create designs for the look-and-feel, layout and functionality of your web site. This contract includes one main design plus the opportunity for you to make up to two rounds of revisions. If you’re not happy with the designs at this stage, you will pay us in full for all of the work that we have produced until that point and you may either cancel this contract or continue to commission us to make further design revisions at the daily rate set out in our original estimate. We know from plenty of experience that fixed-price contracts are rarely beneficial to you, as they often limit you to your first idea about how something should look, or how it might work. We don’t want to limit either your options or your opportunities to change your mind. The estimate/quotation prices at the beginning of this document are based on the number of days that we estimate we’ll need to accomplish everything that you have told us you want to achieve. If you do want to change your mind, add extra pages or templates or even add new functionality, that won’t be a problem. You will be charged the daily rate set out in the estimate we gave you. Along the way we might ask you to put requests in writing so we can keep track of changes. As I like to push my luck when it comes to CSS, it never hurts to head off the potential issue of progressive enrichment right from the start. You should do this too. But don’t forget that when it comes to technical matters your customers may have different expectations or understanding, so be clear about what you will and won’t do. If the project includes XHTML or HTML markup and CSS templates, we will develop these using valid XHTML 1.0 Strict markup and CSS2.1 + 3 for styling. We will test all our markup and CSS in current versions of all major browsers including those made by Apple, Microsoft, Mozilla and Opera. We will also test to ensure that pages will display visually in a ‘similar’, albeit not necessarily an identical way, in Microsoft Internet Explorer 6 for Windows as this browser is now past it’s sell-by date. We will not test these templates in old or abandoned browsers, for example Microsoft Internet Explorer 5 or 5.5 for Windows or Mac, previous versions of Apple’s Safari, Mozilla Firefox or Opera unless otherwise specified. If you need to show the same or similar visual design to visitors using these older browsers, we will charge you at the daily rate set out in our original estimate for any necessary additional code and its testing. The Twisted Thing It is not unheard of for customers to pass off stolen goods as their own. If this happens, make sure that you are not the one left holding the baby. You should also make it clear who owns the work that you make as customers often believe that because they pay for your time, that they own everything that you produce. Copyrights You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the web site are either owned by your good selfs, or that you have permission to use them. When we receive your final payment, copyright is automatically assigned as follows: You own the graphics and other visual elements that we create for you for this project. We will give you a copy of all files and you should store them really safely as we are not required to keep them or provide any native source files that we used in making them. You also own text content, photographs and other data you provided, unless someone else owns them. We own the XHTML markup, CSS and other code and we license it to you for use on only this project. Vengeance Is Mine! The fine print Unless your work is pro-bono, you should make sure that your customers keep you in shoe leather. It is important that your customers know from the outset that they must pay you on time if they want to stay on good terms. We are sure you understand how important it is as a small business that you pay the invoices that we send you promptly. As we’re also sure you’ll want to stay friends, you agree to stick tight to the following payment schedule. [Payment schedule] No killer contract would be complete without you making sure that you are watching your own back. Before you ask your customers to sign, make it clear-cut what your obligations are and what will happen if any part of your killer contract finds itself laying face down in the dirt. We can’t guarantee that the functions contained in any web page templates or in a completed web site will always be error-free and so we can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this web site and any other web pages, even if you have advised us of the possibilities of such damages. Just like a parking ticket, you cannot transfer this contract to anyone else without our permission. This contract stays in place and need not be renewed. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. Phew. Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of [English] courts. Oh and don’t forget those men with big dogs. Survival… Zero! Take it from me, packing a killer contract will help to keep you safe when times get tough, but you must still keep your wits about you and stay on the right side of the law. Don’t be a turkey this Christmas. Be a contract killer. Update, May 2010: For a follow-on to this article see Contract Killer: The Next Hit 2008 Andy Clarke andyclarke 2008-12-23T00:00:00+00:00 https://24ways.org/2008/contract-killer/ business
104 Sitewide Search On A Shoe String One of the questions I got a lot when I was building web sites for smaller businesses was if I could create a search engine for their site. Visitors should be able to search only this site and find things without the maintainer having to put “related articles” or “featured content” links on every page by hand. Back when this was all fields this wasn’t easy as you either had to write your own scraping tool, use ht://dig or a paid service from providers like Yahoo, Altavista or later on Google. In the former case you had to swallow the bitter pill of computing and indexing all your content and storing it in a database for quick access and in the latter it hurt your wallet. Times have moved on and nowadays you can have the same functionality for free using Yahoo’s “Build your own search service” – BOSS. The cool thing about BOSS is that it allows for a massive amount of hits a day and you can mash up the returned data in any format you want. Another good feature of it is that it comes with JSON-P as an output format which makes it possible to use it without any server-side component! Starting with a working HTML form In order to add a search to your site, you start with a simple HTML form which you can use without JavaScript. Most search engines will allow you to filter results by domain. In this case we will search “bbc.co.uk”. If you use Yahoo as your standard search, this could be: <form id="customsearch" action="http://search.yahoo.com/search"> <div> <label for="p">Search this site:</label> <input type="text" name="p" id="term"> <input type="hidden" name="vs" id="site" value="bbc.co.uk"> <input type="submit" value="go"> </div> </form> The Google equivalent is: <form id="customsearch" action="http://www.google.co.uk/search"> <div> <label for="p">Search this site:</label> <input type="text" name="as_q" id="term"> <input type="hidden" name="as_sitesearch" id="site" value="bbc.co.uk"> <input type="submit" value="go"> </div> </form> In any case make sure to use the ID term for the search term and site for the site, as this is what we are going to use for the script. To make things easier, also have an ID called customsearch on the form. To use BOSS, you should get your own developer API for BOSS and replace the one in the demo code. There is click tracking on the search results to see how successful your app is, so you should make it your own. Adding the BOSS magic BOSS is a REST API, meaning you can use it in any HTTP request or in a browser by simply adding the right parameters to a URL. Say for example you want to search “bbc.co.uk” for “christmas” all you need to do is open the following URL: http://boss.yahooapis.com/ysearch/web/v1/christmas?sites=bbc.co.uk&format=xml&appid=YOUR-APPLICATION-ID Try it out and click it to see the results in XML. We don’t want XML though, which is why we get rid of the format=xml parameter which gives us the same information in JSON: http://boss.yahooapis.com/ysearch/web/v1/christmas?sites=bbc.co.uk&appid=YOUR-APPLICATION-ID JSON makes most sense when you can send the output to a function and immediately use it. For this to happen all you need is to add a callback parameter and the JSON will be wrapped in a function call. Say for example we want to call SITESEARCH.found() when the data was retrieved we can do it this way: http://boss.yahooapis.com/ysearch/web/v1/christmas?sites=bbc.co.uk&callback=SITESEARCH.found&appid=YOUR-APPLICATION-ID You can use this immediately in a script node if you want to. The following code would display the total amount of search results for the term christmas on bbc.co.uk as an alert: <script type="text/javascript"> var SITESEARCH = {}; SITESEARCH.found = function(o){ alert(o.ysearchresponse.totalhits); } </script> <script type="text/javascript" src="http://boss.yahooapis.com/ysearch/web/v1/christmas?sites=bbc.co.uk&callback=SITESEARCH.found&appid=Kzv_lcHV34HIybw0GjVkQNnw4AEXeyJ9Rb1gCZSGxSRNrcif_HdMT9qTE1y9LdI-"> </script> However, for our example, we need to be a bit more clever with this. Enhancing the search form Here’s the script that enhances a search form to show results below it. SITESEARCH = function(){ var config = { IDs:{ searchForm:'customsearch', term:'term', site:'site' }, loading:'Loading results...', noresults:'No results found.', appID:'YOUR-APP-ID', results:20 }; var form; var out; function init(){ if(config.appID === 'YOUR-APP-ID'){ alert('Please get a real application ID!'); } else { form = document.getElementById(config.IDs.searchForm); if(form){ form.onsubmit = function(){ var site = document.getElementById(config.IDs.site).value; var term = document.getElementById(config.IDs.term).value; if(typeof site === 'string' && typeof term === 'string'){ if(typeof out !== 'undefined'){ out.parentNode.removeChild(out); } out = document.createElement('p'); out.appendChild(document.createTextNode(config.loading)); form.appendChild(out); var APIurl = 'http://boss.yahooapis.com/ysearch/web/v1/' + term + '?callback=SITESEARCH.found&sites=' + site + '&count=' + config.results + '&appid=' + config.appID; var s = document.createElement('script'); s.setAttribute('src',APIurl); s.setAttribute('type','text/javascript'); document.getElementsByTagName('head')[0].appendChild(s); return false; } }; } } }; function found(o){ var list = document.createElement('ul'); var results = o.ysearchresponse.resultset_web; if(results){ var item,link,description; for(var i=0,j=results.length;i<j;i++){ item = document.createElement('li'); link = document.createElement('a'); link.setAttribute('href',results[i].clickurl); link.innerHTML = results[i].title; item.appendChild(link); description = document.createElement('p'); description.innerHTML = results[i]['abstract']; item.appendChild(description); list.appendChild(item); } } else { list = document.createElement('p'); list.appendChild(document.createTextNode(config.noresults)); } form.replaceChild(list,out); out = list; }; return{ config:config, init:init, found:found }; }(); Oooohhhh scary code! Let’s go through this one bit at a time: We start by creating a module called SITESEARCH and give it an configuration object: SITESEARCH = function(){ var config = { IDs:{ searchForm:'customsearch', term:'term', site:'site' }, loading:'Loading results...', appID:'YOUR-APP-ID', results:20 } Configuration objects are a great idea to make your code easy to change and also to override. In this case you can define different IDs than the one agreed upon earlier, define a message to show when the results are loading, when there aren’t any results, the application ID and the number of results that should be displayed. Note: you need to replace “YOUR-APP-ID” with the real ID you retrieved from BOSS, otherwise the script will complain! var form; var out; function init(){ if(config.appID === 'YOUR-APP-ID'){ alert('Please get a real application ID!'); } else { We define form and out as variables to make sure that all the methods in the module have access to them. We then check if there was a real application ID defined. If there wasn’t, the script complains and that’s that. form = document.getElementById(config.IDs.searchForm); if(form){ form.onsubmit = function(){ var site = document.getElementById(config.IDs.site).value; var term = document.getElementById(config.IDs.term).value; if(typeof site === 'string' && typeof term === 'string'){ If the application ID was a winner, we check if the form with the provided ID exists and apply an onsubmit event handler. The first thing we get is the values of the site we want to search in and the term that was entered and check that those are strings. if(typeof out !== 'undefined'){ out.parentNode.removeChild(out); } out = document.createElement('p'); out.appendChild(document.createTextNode(config.loading)); form.appendChild(out); If both are strings we check of out is undefined. We will create a loading message and subsequently the list of search results later on and store them in this variable. So if out is defined, it’ll be an old version of a search (as users will re-submit the form over and over again) and we need to remove that old version. We then create a paragraph with the loading message and append it to the form. var APIurl = 'http://boss.yahooapis.com/ysearch/web/v1/' + term + '?callback=SITESEARCH.found&sites=' + site + '&count=' + config.results + '&appid=' + config.appID; var s = document.createElement('script'); s.setAttribute('src',APIurl); s.setAttribute('type','text/javascript'); document.getElementsByTagName('head')[0].appendChild(s); return false; } }; } } }; Now it is time to call the BOSS API by assembling a correct REST URL, create a script node and apply it to the head of the document. We return false to ensure the form does not get submitted as we want to stay on the page. Notice that we are using SITESEARCH.found as the callback method, which means that we need to define this one to deal with the data returned by the API. function found(o){ var list = document.createElement('ul'); var results = o.ysearchresponse.resultset_web; if(results){ var item,link,description; We create a new list and then get the resultset_web array from the data returned from the API. If there aren’t any results returned, this array will not exist which is why we need to check for it. Once we done that we can define three variables to repeatedly store the item title we want to display, the link to point to and the description of the link. for(var i=0,j=results.length;i<j;i++){ item = document.createElement('li'); link = document.createElement('a'); link.setAttribute('href',results[i].clickurl); link.innerHTML = results[i].title; item.appendChild(link); description = document.createElement('p'); description.innerHTML = results[i]['abstract']; item.appendChild(description); list.appendChild(item); } We then loop over the results array and assemble a list of results with the titles in links and paragraphs with the abstract of the site. Notice the bracket notation for abstract as abstract is a reserved word in JavaScript2 :). } else { list = document.createElement('p'); list.appendChild(document.createTextNode(config.noresults)); } form.replaceChild(list,out); out = list; }; If there aren’t any results, we define a paragraph with the no results message as list. In any case we replace the old out (the loading message) with the list and re-define out as the list. return{ config:config, init:init, found:found }; }(); All that is left to do is return the properties and methods we want to make public. In this case found needs to be public as it is accessed by the API return. We return init to make it accessible and config to allow implementers to override any of the properties. Using the script In order to use this script, all you need to do is to add it after the form in the document, override the API key with your own and call init(): <form id="customsearch" action="http://search.yahoo.com/search"> <div> <label for="p">Search this site:</label> <input type="text" name="p" id="term"> <input type="hidden" name="vs" id="site" value="bbc.co.uk"> <input type="submit" value="go"> </div> </form> <script type="text/javascript" src="boss-site-search.js"></script> <script type="text/javascript"> SITESEARCH.config.appID = 'copy-the-id-you-know-to-get-where'; SITESEARCH.init(); </script> Where to go from here This is just a very simple example of what you can do with BOSS. You can define languages and regions, retrieve and display images and news and mix the results with other data sources before displaying them. One very cool feature is that by adding a view=keyterms parameter to the URL you can get the keywords of each of the results to drill deeper into the search. An example for this written in PHP is available on the YDN blog. For JavaScript solutions there is a handy wrapper called yboss available to help you go nuts. 2008 Christian Heilmann chrisheilmann 2008-12-04T00:00:00+00:00 https://24ways.org/2008/sitewide-search-on-a-shoestring/ code
103 Recession Tips For Web Designers For web designers, there are four keys to surviving bad economic times: do good work, charge a fair price, lower your overhead, and be sure you are communicating with your client. As a reader of 24 ways, you already do good work, so let’s focus on the rest. I know something about surviving bad times, having started my agency, Happy Cog, at the dawn of the dot-com bust. Of course, the recession we’re in now may end up making the dot-com bust look like the years of bling and gravy. But the bust was rough enough at the time. Bad times are hard on overweight companies and over-leveraged start-ups, but can be kind to freelancers and small agencies. Clients who once had money to burn and big agencies to help them burn it suddenly consider the quality of work more important than the marquee value of the business card. Fancy offices and ten people at every meeting are out. A close relationship with an individual or small team that listens is in. Thin is in If you were good in client meetings when you were an employee, print business cards and pick a name for your new agency. Once some cash rolls in, see an accountant. If the one-person entrepreneur model isn’t you, it’s no problem. Form a virtual agency with colleagues who complement your creative, technical, and business skills. Athletics is a Brooklyn-based multi-disciplinary “art and design collective.” Talk about low overhead: they don’t have a president, a payroll, or a pension plan. But that hasn’t stopped clients like adidas, Nike, MTV, HBO, Disney, DKNY, and Sundance Channel from knocking on their (virtual) doors. Running a traditional business is like securing a political position in Chicago: it costs a fortune. That’s why bad times crush so many companies. But you are a creature of the internets. You don’t need an office to do great work. I ran Happy Cog out of my apartment for far longer than anyone realized. My clients, when they learned my secret, didn’t care. Keep it lean: if you can budget your incoming freelance money, you don’t have to pay yourself a traditional salary. Removing the overhead associated with payroll means more of the budget stays in your pocket, enabling you to price your projects competitively, while still within industry norms. (Underpricing is uncool, and clients who knowingly choose below-market-rate vendors tend not to treat those vendors with respect.) Getting gigs Web design is a people business. If things are slow, email former clients. If you just lost your job, email former agency clients with whom you worked closely to inform them of your freelance business and find out how they’re doing. Best practice: focus the email on wishing them a happy holiday and asking how they’re doing. Let your email signature file tell them you’re now the president of Your Name Design. Leading with the fact that you just lost your job may earn sympathy (or commiseration: the client may have lost her job, too) but it’s not exactly a sure-fire project getter. The qualities that help you land a web design project are the same in good times or bad. Have a story to tell about the kind of services you offer, and the business benefits they provide. (If you design with web standards, you already have one great story line. What are the others?) Don’t be shy about sharing your story, but don’t make it the focus of the meeting. The client is the focus. Before you meet her, learn as much as you can about her users, her business, and her competitors. At the very least, read her site’s About pages, and spend some quality time with Google. Most importantly, go to the meeting knowing how much you don’t know. Arrive curious, and armed with questions. Maintain eye contact and keep your ears open. If a point you raise causes two people to nod at each other, follow up on that point, don’t just keep grinding through your Keynote presentation. If you pay attention and think on your feet, it tells the potential client that they can expect you to listen and be flexible. (Clients are like unhappy spouses: they’re dying for someone to finally listen.) If you stick to a prepared presentation, it might send the message that you are inflexible or nervous or both. “Nervous” is an especially bad signal to send. It indicates that you are either dishonest or inexperienced. Neither quality invites a client to sign on. Web design is a people business for the client, too: they should feel that their interactions with you will be pleasant and illuminating. And that you’ll listen. Did I mention that? Give it time Securing clients takes longer and requires more effort in a recession. If two emails used to land you a gig, it will now take four, plus an in-person meeting, plus a couple of follow-up calls. This level of salesmanship is painful to geeks and designers, who would rather spend four hours kerning type or debugging a style sheet than five minutes talking business on the telephone. I know. I’m the same way. But we must overcome our natural shyness and inwardness if we intend not to fish our next meal out of a neighbor’s garbage can. As a bonus, once the recession ends, your hard-won account management skills will help you take your business to the next level. By the time jobs are plentiful again, you may not want to work for anyone but yourself. You’ll be a captain of our industry. And talented people will be emailing to ask you for a job. 2008 Jeffrey Zeldman jeffreyzeldman 2008-12-24T00:00:00+00:00 https://24ways.org/2008/recession-tips-for-web-designers/ business
102 Art Directing with Looking Room Using photographic composition techniques to start to art direct on the template-driven web. Think back to last night. There you are, settled down in front of the TV, watching your favourite soap opera, with nice hot cup of tea in hand. Did you notice – whilst engrossed in the latest love-triangle – that the cameraman has worked very hard to support your eye’s natural movement on-screen? He’s carefully framed individual shots to create balance. Think back to last week. There you were, sat with your mates watching the big match. Did you notice that the cameraman frames the shot to go with the direction of play? A player moving right will always be framed so that he is on the far left, with plenty of ‘room’ to run into. Both of these cameramen use a technique called Looking Room, sometimes called Lead Room. Looking Room is the space between the subject (be it a football, or a face), and the edge of the screen. Specifically, Looking Room is the negative space on the side the subject is looking or moving. The great thing is, it’s not just limited to photography, film or television; we can use it in web design too. Basic Framing Before we get into Looking Room, and how it applies to web, we need to have a look at some basics of photographic composition. Many web sites use imagery, or photographs, to enhance the content. But even with professionally shot photographs, without a basic understanding of framing or composition, you can damage how the image is perceived. A simple, easy way to make photographs more interesting is to fill the frame. Take this rather mundane photograph of a horse: A typical point and click affair. But, we can work with this. By closely cropping, and filling the frame, we can instantly change the mood of the shot. I’ve also added Looking Room on the right of the horse. This is space that the horse would be walking into. It gives the photograph movement. Subject, Space, and Movement Generally speaking, a portrait photograph will have a subject and space around them. Visual interest in portrait photography can come from movement; how the eye moves around the shot. To get the eye moving, the photographer modifies the space around the subject. Look at this portrait: The photography has framed the subject on the right, allowing for whitespace, or Looking Room, in the direction the subject is looking. The framing of the subject (1), with the space to the left (2) – the Looking Room – creates movement, shown by the arrow (3). Note the subject is not framed centrally (shown by the lighter dotted line). If the photographer had framed the subject with equal space either side, the resulting composition is static, like our horse. If the photographer framed the subject way over on the left, as she is looking that way, the resulting whitespace on the right leads a very uncomfortable composition. The root of this discomfort is what the framing is telling our eye to do. The subject, looking to the left, suggests to us that we should do the same. However, the Looking Room on the right is telling our eye to occupy this space. The result is a confusing back and forth. How Looking Room applies to the web We can apply the same theory to laying out a web page or application. Taking the three same elements – Subject, Space, and resulting Movement – we can guide a user’s eye to the elements we need to. As designers, or content editors, framing photographs correctly can have a subtle but important effect on how a page is visually scanned. Take this example: The BBC homepage uses great photography as a way of promoting content. Here, they have cropped the main photograph to guide the user’s eye into the content. By applying the same theory, the designer or content editor has applied considerable Looking Room (2) to the photograph to create balance with the overall page design, but also to create movement of the user’s eye toward the content (1) If the image was flipped horizontally. The Looking Room is now on the right. The subject of the photograph is looking off the page, drawing the user’s eye away from the content. Once again, this results in a confusing back and forth as your eye fights its way over to the left of the page. A little bit of Art Direction Art Direction can be described as the act or process of managing the visual presentation of content. Art Direction is difficult to do on the web, because content and presentation are, more often than not, separated. But where there are images, and when we know the templates that those images will populate, we can go a little way to bridging the gap between content and presentation. By understanding the value of framing and Looking Room, and the fact that it extends beyond just a good looking photograph, we can start to see photography playing more of an integral role in the communication of content. We won’t just be populating templates. We’ll be art directing. Photo credits: Portrait by Carsten Tolkmit Horse by Mike Pedroncelli 2008 Mark Boulton markboulton 2008-12-05T00:00:00+00:00 https://24ways.org/2008/art-directing-with-looking-room/ design
101 Easing The Path from Design to Development As a web developer, I have the pleasure of working with a lot of different designers. There has been a lot of industry discussion of late about designers and developers, focusing on how different we sometimes are and how the interface between our respective phases of a project (that is to say moving from a design phase into production) can sometimes become a battleground. I don’t believe it has to be a battleground. It’s actually more like being a dance partner – our steps are different, but as long as we know our own part and have a little knowledge of our partner’s steps, it all goes together to form a cohesive dance. Albeit with less spandex and fewer sequins (although that may depend on the project in question). As the process usually flows from design towards development, it’s most important that designers have a little knowledge of how the site is going to be built. At the specialist web development agency I’m part of, we find that designs that have been well considered from a technical perspective help to keep the project on track and on budget. Based on that experience, I’ve put together my checklist of things that designers should consider before handing their work over to a developer to build. Layout One rookie mistake made by traditionally trained designers transferring to the web is to forget a web browser is not a fixed medium. Unlike designing a magazine layout or a piece of packaging, there are lots of available options to consider. Should the layout be fluid and resize with the window, or should it be set to a fixed width? If it’s fluid, which parts expand and which not? If it’s fixed, should it sit in the middle of the window or to one side? If any part of the layout is going to be flexible (get wider and narrower as required), consider how any graphics are affected. Images don’t usually look good if displayed at anything other that their original size, so should they behave? If a column is going to get wider than it’s shown in the Photoshop comp, it may be necessary to provide separate wider versions of any background images. Text size and content volume A related issue is considering how the layout behaves with both different sizes of text and different volumes of content. Whilst text zooming rather than text resizing is becoming more commonplace as the default behaviour in browsers, it’s still a fundamentally important principal of web design that we are suggesting and not dictating how something should look. Designs must allow for a little give and take in the text size, and how this affects the design needs to be taken into consideration. Keep in mind that the same font can display differently in different places and platforms. Something as simple as Times will display wider on a Mac than on Windows. However, the main impact of text resizing is the change in how much vertical space copy takes up. This is particularly important where space is limited by the design (making text bigger causes many more problems than making text smaller). Each element from headings to box-outs to navigation items and buttons needs to be able to expand at least vertically, if not horizontally as well. This may require some thought about how elements on the page may wrap onto new lines, as well as again making sure to provide extended versions of any graphical elements. Similarly, it’s rare theses days to know exactly what content you’re working with when a site is designed. Many, if not most sites are designed as a series of templates for some kind of content management system, and so designs cannot be tweaked around any specific item of content. Designs must be able to cope with both much greater and much lesser volumes of content that might be thrown in at the lorem ipsum phase. Particular things to watch out for are things like headings (how do they wrap onto multiple lines) and any user-generated items like usernames. It can be very easy to forget that whilst you might expect something like a username to be 8-12 characters, if the systems powering your site allow for 255 characters they’ll always be someone who’ll go there. Expect them to do so. Again, if your site is content managed or not, consider the possibility that the structure might be expanded in the future. Consider how additional items might be added to each level of navigation. Whilst it’s rarely desirable to make significant changes without revisiting the site’s information architecture more thoroughly, it’s an inevitable fact of life that the structure needs a little bit of flexibility to change over time. Interactions with and without JavaScript A great number of sites now make good use of JavaScript to streamline the user interface and make everything just that touch more usable. Remember, though, that any developer worth their salt will start by building the interface without JavaScript, get it all working, and then layer that JavaScript on top. This is to allow for users viewing the site without JavaScript available or enabled in their browser. Designers need to consider both states of any feature they’re designing – how it looks and functions with and without JavaScript. If the feature does something fancy with Ajax, consider how the same can be achieved with basic HTML forms, links and intermediary pages. These all need to be designed, because this is how some of your users will interact with the site. Logged in and logged out states When designing any type of web application or site that has a membership system – that is to say users can create an account and log into the site – the design will need to consider how any element is presented in both logged in and logged out states. For some items there’ll be no difference, whereas for others there may be considerable differences. Should an item be hidden completely not logged out users? Should it look different in some way? Perhaps it should look the same, but prompt the user to log in when they interact with it. If so, what form should that prompt take on and how does the user progress through the authentication process to arrive back at the task they were originally trying to complete? Couple logged in and logged out states with the possible absence of JavaScript, and every feature needs to be designed in four different states: Logged out with JavaScript available Logged in with JavaScript available Logged out without JavaScript available Logged in without JavaScript available Fonts There are three main causes of war in this world; religions, politics and fonts. I’ve said publicly before that I believe the responsibility for this falls squarely at the feet of Adobe Photoshop. Photoshop, like a mistress at a brothel, parades a vast array of ropey, yet strangely enticing typefaces past the eyes of weak, lily-livered designers, who can’t help but crumble to their curvy charms. Yet, on the web, we have to be a little more restrained in our choice of typefaces. The purest solution is always to make the best use of the available fonts, but this isn’t always the most desirable solution from a design point of view. There are several technical solutions such as techniques that utilise Flash (like sIFR), dynamically generated images and even canvas in newer browsers. Discuss the best approach with your developer, as every different technique has different trade-offs, and this may impact the design in other ways. Messaging Any site that has interactive elements, from a simple contact form through to fully featured online software application, involves some kind of user messaging. By this I mean the error messages when something goes wrong and the success and thank-you messages when something goes right. These typically appear as the result of an interaction, so are easy to forget and miss off a Photoshop comp. For every form, consider what gets displayed to the user if they make a mistake or miss something out, and also what gets displayed back when the interaction is successful. What do they see and where do the go next? With Ajax interactions, the user doesn’t get any visual feedback of the site waiting for a response from the server unless you design it that way. Consider using a ‘waiting’ or ‘in progress’ spinner to give the user some visual feedback of any background processes. How should these look? How do they animate? Similarly, also consider the big error pages like a 404. With luck, these won’t often be seen, but it’s at the point that they are when careful design matters the most. Form fields Depending on the visual style of your site, the look of a browser’s default form fields and buttons can sometimes jar. It’s understandable that many a designer wants to change the way they look. Depending on the browser in question, various things can be done to style form fields and their buttons (although it’s not as flexible as most would like). A common request is to replace the default buttons with a graphical button. This is usually achievable in most cases, although it’s not easy to get a consistent result across all browsers – particularly when it comes to vertical positioning and the space surrounding the button. If the layout is very precise, or if space is at a premium, it’s always best to try and live with the browser’s default form controls. Whichever way you go, it’s important to remember that in general, each form field should have a label, and each form should have a submit button. If you find that your form breaks either of those rules, you should double check. Practical tips for handing files over There are a couple of basic steps that a design can carry out to make sure that the developer has the best chance of implementing the design exactly as envisioned. If working with Photoshop of Fireworks or similar comping tool, it helps to group and label layers to make it easy for a developer to see which need to be turned on and off to get to isolate parts of the page and different states of the design. Also, if you don’t work in the same office as your developer (and so they can’t quickly check with you), provide a PDF of each page and state so that your developer can see how each page should look aside from any confusion with quick layers are switched on or off. These also act as a handy quick reference that can be used without firing up Photoshop (which can kill both productivity and your machine). Finally, provide a colour reference showing the RGB values of all the key colours used throughout the design. Without this, the developer will end up colour-picking from the comps, and could potentially end up with different colours to those you intended. Remember, for a lot of developers, working in a tool like Photoshop is like presenting a designer with an SSH terminal into a web server. It’s unfamiliar ground and easy to get things wrong. Be the expert of your own domain and help your colleagues out when they’re out of their comfort zone. That goes both ways. In conclusion When asked the question of how to smooth hand-over between design and development, almost everyone who has experienced this situation could come up with their own list. This one is mine, based on some of the more common experiences we have at edgeofmyseat.com. So in bullet point form, here’s my checklist for handing a design over. Is the layout fixed, or fluid? Does each element cope with expanding for larger text and more content? Are all the graphics large enough to cope with an area expanding? Does each interactive element have a state for with and without JavaScript? Does each element have a state for logged in and logged out users? How are any custom fonts being displayed? (and does the developer have the font to use?) Does each interactive element have error and success messages designed? Do all form fields have a label and each form a submit button? Is your Photoshop comp document well organised? Have you provided flat PDFs of each state? Have you provided a colour reference? Are we having fun yet? 2008 Drew McLellan drewmclellan 2008-12-01T00:00:00+00:00 https://24ways.org/2008/easing-the-path-from-design-to-development/ process
100 Moo'y Christmas A note from the editors: Moo has changed their API since this article was written. As the web matures, it is less and less just about the virtual world. It is becoming entangled with our world and it is harder to tell what is virtual and what is real. There are several companies who are blurring this line and make the virtual just an extension of the physical. Moo is one such company. Moo offers simple print on demand services. You can print business cards, moo mini cards, stickers, postcards and more. They give you the ability to upload your images, customize them, then have them sent to your door. Many companies allow this sort of digital to physical interaction, but Moo has taken it one step further and has built an API. Printable stocking stuffers The Moo API consists of a simple XML file that is sent to their servers. It describes all the information needed to dynamically assemble and print your object. This is very helpful, not just for when you want to print your own stickers, but when you want to offer them to your customers, friends, organization or community with no hassle. Moo handles the check-out and shipping, all you need to do is what you do best, create! Now using an API sounds complicated, but it is actually very easy. I am going to walk you through the options so you can easily be printing in no time. Before you can begin sending data to the Moo API, you need to register and get an API key. This is important, because it allows Moo to track usage and to credit you. To register, visit http://www.moo.com/api/ and click “Request an API key”. In the following examples, I will use {YOUR API KEY HERE} as a place holder, replace that with your API key and everything will work fine. First thing you need to do is to create an XML file to describe the check-out basket. Open any text-editor and start with some XML basics. Don’t worry, this is pretty simple and Moo gives you a few tools to check your XML for errors before you order. <?xml version="1.0" encoding="UTF-8"?> <moo xsi:noNamespaceSchemaLocation="http://www.moo.com/xsd/api_0.7.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <request> <version>0.7</version> <api_key>{YOUR API KEY HERE}</api_key> <call>build</call> <return_to>http://www.example.com/return.html</return_to> <fail_to>http://www.example.com/fail.html</fail_to> </request> <payload> ... </payload> </moo> Much like HTML’s <head> and <body>, Moo has created <request> and <payload> elements all wrapped in a <moo> element. The <request> element contains a few pieces of information that is the same across all the API calls. The <version> element describes which version of the API is being used. This is more important for Moo than for you, so just stick with “0.7” for now. The <api_key> allows Moo to track sales, referrers and credit your account. The <call> element can only take “build” so that is pretty straight forward. The <return_to> and <fail_to> elements are URLs. These are optional and are the URLs the customer is redirected to if there is an error, or when the check out process is complete. This allows for some basic branding and a custom “thank you” page which is under your control. That’s it for the <request> element, pretty easy so far! Next up is the <payload> element. What goes inside here describes what is to be printed. There are two possible elements, we can put <chooser> or we can put <products> directly inside <payload>. They work in a similar ways, but they drop the customer into different parts of the Moo checkout process. If you specify <products> then you send the customer straight to the Moo payment process. If you specify <chooser> then you send the customer one-step earlier where they are allowed to pick and choose some images, remove the ones they don’t like, adjust the crop, etc. The example here will use <chooser> but with a little bit of homework you can easily adjust to <products> if you desire. ... <chooser> <product_type>sticker</product_type> <images> <url>http://example.com/images/christmas1.jpg</url> </images> </chooser> ... Inside the <chooser> element, we can see there are two basic piece of information. The type of product we want to print, and the images that are to be printed. The <product_type> element can take one of five options and is required! The possibilities are: minicard, notecard, sticker, postcard or greetingcard. We’ll now look at two of these more closely. Moo Stickers In the Moo sticker books you get 90 small squarish stickers in a small little booklet. The simplest XML you could send would be something like the following payload: ... <payload> <chooser> <product_type>sticker</product_type> <images> <url>http://example.com/image1.jpg</url> </images> <images> <url>http://example.com/image2.jpg</url> </images> <images> <url>http://example.com/image3.jpg</url> </images> </chooser> </payload> ... This creates a sticker book with only 3 unique images, but 30 copies of each image. The Sticker books always print 90 stickers in multiples of the images you uploaded. That example only has 3 <images> elements, but you can easily duplicate the XML and send up to 90. The <url> should be the full path to your image and the image needs to be a minimum of 300 pixels by 300 pixels. You can add more XML to describe cropping, but the simplest option is to either, let your customers choose or to pre-crop all your images square so there are no issues. The full XML you would post to the Moo API to print sticker books would look like this: <?xml version="1.0" encoding="UTF-8"?> <moo xsi:noNamespaceSchemaLocation="http://www.moo.com/xsd/api_0.7.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <request> <version>0.7</version> <api_key>{YOUR API KEY HERE}</api_key> <call>build</call> <return_to>http://www.example.com/return.html</return_to> <fail_to>http://www.example.com/fail.html</fail_to> </request> <payload> <chooser> <product_type>sticker</product_type> <images> <url>http://example.com/image1.jpg</url> </images> <images> <url>http://example.com/image2.jpg</url> </images> <images> <url>http://example.com/image3.jpg</url> </images> </chooser> </payload> </moo> Mini-cards The mini-cards are the small cute business cards in 14×35 dimensions and come in packs of 100. Since the mini-cards are print on demand, this allows you to have 100 unique images on the back of the cards. Just like the stickers example, we need the same XML setup. The <moo> element and <request> elements will be the same as before. The part you will focus on is the <payload> section. Since you are sending along specific information, we can’t use the <chooser> option any more. Switch this to <products> which has a child of <product>, which in turn has a <product_type> and <designs>. This might seem like a lot of work, but once you have it set up you won’t need to change it. ... <payload> <products> <product> <product_type>minicard</product_type> <designs> ... </designs> </product> </products> </payload> ... So now that we have the basic framework, we can talk about the information specific to minicards. Inside the <designs> element, you will have one <design> for each card. Much like before, this contains a way to describe the image. Note that this time the element is called <image>, not images plural. Inside the <image> element you have a <url> which points to where the image lives and a <type>. The <type> should just be set to ‘variable’. You can pass crop information here instead, but we’re going to keep it simple for this tutorial. If you are interested in how that works, you should refer to the official API documentation. ... <design> <image> <url>http://example.com/image1.jpg</url> <type>variable</type> </image> </design> ... So far, we have managed to build a pack of 100 Moo mini-cards with the same image on the front. If you wanted 100 different images, you just need to replicate this snippit, 99 more times. That describes the front design, but the flip-side of your mini-cards can contain 6 lines of text, which is customizable in a variety of colors, fonts and styles. The API allows you to create different text on the back of each mini-card, something the web interface doesn’t implement. To describe the text on the mini-card we need to add a <text_collection> element inside the <design> element. If you skip this element, the back of your mini-card will just be blank, but that’s not very festive! Inside the <text_collection> element, we need to describe the type of text we want to format, so we add a <minicard> element, which in turn contains all the lines of text. Each of Moo’s printed products take different numbers of lines of text, so if you are not planning on making mini-cards, be sure to consult the documentation. For mini-cards, we can have 6 distinct lines, each with their own style and layout. Each line is represented by an element <text_line> which has several optional children. The <id> tells which line of the 6 to print the text one. The <string> is the text you want to print and it must be shorter than 38 characters. The <bold> element is false by default, but if you want your text bolded, then add this and set it to true. The <align> element is also optional. By default it is set to align left. You can also set this to right or center if you desirer. The <font> element takes one of 3 types, modern, traditional or typewriter. The default is modern. Finally, you can set the <colour>, yes that’s color with a ‘u’, Moo is a British company, so they get to make the rules. When you start a print on demand company, you can spell it however you want. The <colour> element takes a 6 character hex value with a leading #. <design> ... <text_collection> <minicard> <text_line> <id>(1-6)</id> <string>String, I must be less than 38 chars!</string> <bold>true</bold> <align>left</align> <font>modern</font> <colour>#ff0000</colour> </text_line> </minicard> </text_collection> </design> If you combine all of this into a mini-card request you’d get this example: <?xml version="1.0" encoding="UTF-8"?> <moo xsi:noNamespaceSchemaLocation="http://www.moo.com/xsd/api_0.7.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <request> <version>0.7</version> <api_key>{YOUR API KEY HERE}</api_key> <call>build</call> <return_to>http://www.example.com/return.html</return_to> <fail_to>http://www.example.com/fail.html</fail_to> </request> <payload> <products> <product> <product_type>minicard</product_type> <designs> <design> <image> <url>http://example.com/image1.jpg</url> <type>variable</type> </image> <text_collection> <minicard> <text_line> <id>1</id> <string>String, I must be less than 38 chars!</string> <bold>true</bold> <align>left</align> <font>modern</font> <colour>#ff0000</colour> </text_line> </minicard> </text_collection> </design> </designs> </product> </products> </payload> </moo> Now you know how to construct the XML that describes what to print. Next, you need to know how to send it to Moo to make it happen! Posting to the API So your XML is file ready to go. First thing we need to do is check it to make sure it’s valid. Moo has created a simple validator where you paste in your XML, and it alerts you to problems. When you have a fully valid XML file, you’ll want to send that to the Moo API. There are a few ways to do this, but the simplest is with an HTML form. This is the sample code for an HTML form with a big “Buy My Stickers” button. Once you know that it is working, you can use all your existing HTML knowledge to style it up any way you like. <form method="POST" action="http://www.moo.com/api/api.php"> <input type="hidden" name="xml" value="<?xml version="1.0" encoding="UTF-8"?> <moo xsi:noNamespaceSchemaLocation="http://www.moo.com/xsd/api_0.7.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <request>....</request> <payload>...</payload> </moo> "> <input type="submit" name="submit" value="Buy My Stickers"/> </form> This is just a basic <form> element that submits to the Moo API, http://www.moo.com/api/api.php, when someone clicks the button. There is a hidden input called “xml” which contains the value the XML file we created previously. For those of you who need to “view source” to fully understand what’s happening can see a working version and peek under the hood. Using the API has advantages over uploading the images directly yourself. The images and text that you send via the API can be dynamic. Some companies, like Dopplr, have taken user profiles and dynamic data that changes every minute to generate customer stickers of places that you’ve travelled to or mini-cards with a world map of all the cities you have visited. Every single customer has different travel plans and therefore different sets of stickers and mini-card maps. The API allows for the utmost current information to be printed, on demand, in real-time. Go forth and Moo’ltiply See, making an API call wasn’t that hard was it? You are now 90% of the way to creating anything with the Moo API. With a bit of reading, you can learn that extra 10% and print any Moo product. Be on the lookout in 2009 for the official release of the 1.0 API with improvements and some extras that were not available when this article was written. This article is released under the creative-commons attribution share-a-like license. That means you are free to re-distribute it, mash it up, translate it and otherwise re-using it ways the author never considered, in return he only asks you mention his name. This work by Brian Suda is licensed under a Creative Commons Attribution-Share Alike 3.0 Unported License. 2008 Brian Suda briansuda 2008-12-19T00:00:00+00:00 https://24ways.org/2008/mooy-christmas/ code
99 A Christmas hCard From Me To You So apparently Christmas is coming. And what is Christmas all about? Well, cleaning out your address book, of course! What better time to go through your contacts, making sure everyone’s details are up date and that you’ve deleted all those nasty clients who never paid on time? It’s also a good time to make sure your current clients and colleagues have your most up-to-date details, so instead of filling up their inboxes with e-cards, why not send them something useful? Something like a… vCard! (See what I did there?) Just in case you’ve been working in a magical toy factory in the upper reaches of Scandinavia for the last few years, I’m going to tell you that now would also be the perfect time to get into microformats. Using the hCard format, we’ll build a very simple web page and markup our contact details in such a way that they’ll be understood by microformats plugins, like Operator or Tails for Firefox, or the cross-browser Microformats Bookmarklet. Oh, and because Christmas is all about dressing up and being silly, we’ll make the whole thing look nice and have a bit of fun with some CSS3 progressive enhancement. If you can’t wait to see what we end up with, you can preview it here. Step 1: Contact Details First, let’s decide what details we want to put on the page. I’d put my full name, my email address, my phone number, and my postal address, but I’d rather not get surprise visits from strangers when I’m fannying about with my baubles, so I’m going to use Father Christmas instead (that’s Santa to you Yanks). Father Christmas fatherchristmas@elliotjaystocks.com 25 Laughingallthe Way Snow Falls Lapland Finland 010 60 58 000 Step 2: hCard Creator Now I’m not sure about you, but I rather like getting the magical robot pixies to do the work for me, so head on over to the hCard Creator and put those pixies to work! Pop in your details and they’ll give you some nice microformatted HTML in turn. <div id="hcard-Father-Christmas" class="vcard"> <a class="url fn" href="http://elliotjaystocks.com/fatherchristmas">Father Christmas</a> <a class="email" href="mailto:fatherchristmas@elliotjaystocks.com"> fatherchristmas@elliotjaystocks.com</a> <div class="adr"> <div class="street-address">25 Laughingallthe Way</div> <span class="locality">Snow Falls</span> , <span class="region">Lapland</span> , <span class="postal-code">FI-00101</span> <span class="country-name">Finland</span> </div> <div class="tel">010 60 58 000</div> <p style="font-size:smaller;">This <a href="http://microformats.org/wiki/hcard">hCard</a> created with the <a href="http://microformats.org/code/hcard/creator">hCard creator</a>.</p> </div> Step 3: Editing The Code One of the great things about microformats is that you can use pretty much whichever HTML tags you want, so just because the hCard Creator Fairies say something should be wrapped in a <span> doesn’t mean you can’t change it to a <blink>. Actually, no, don’t do that. That’s not even excusable at Christmas. I personally have a penchant for marking up each line of an address inside a <li> tag, where the parent url retains the class of adr. As long as you keep the class names the same, you’ll be fine. <div id="hcard-Father-Christmas" class="vcard"> <h1><a class="url fn" href="http://elliotjaystocks.com/fatherchristmas">Father Christmas </a></h1> <a class="email" href="mailto:fatherchristmas@elliotjaystocks.com?subject=Here, have some Christmas cheer!">fatherchristmas@elliotjaystocks.com</a> <ul class="adr"> <li class="street-address">25 Laughingallthe Way</li> <li class="locality">Snow Falls</li> <li class="region">Lapland</li> <li class="postal-code">FI-00101</li> <li class="country-name">Finland</li> </ul> <span class="tel">010 60 58 000</span> </div> Step 4: Testing The Microformats With our microformats in place, now would be a good time to test that they’re working before we start making things look pretty. If you’re on Firefox, you can install the Operator or Tails extensions, but if you’re on another browser, just add the Microformats Bookmarklet. Regardless of your choice, the results is the same: if you’ve code microformatted content on a web page, one of these bad boys should pick it up for you and allow you to export the contact info. Give it a try and you should see father Christmas appearing in your address book of choice. Now you’ll never forget where to send those Christmas lists! Step 5: Some Extra Markup One of the first things we’re going to do is put a photo of Father Christmas on the hCard. We’ll be using CSS to apply a background image to a div, so we’ll be needing an extra div with a class name of “photo”. In turn, we’ll wrap the text-based elements of our hCard inside a div cunningly called “text”. Unfortunately, because of the float technique we’ll be using, we’ll have to use one of those nasty float-clearing techniques. I shall call this “christmas-cheer”, since that is what its presence will inevitably bring, of course. Oh, and let’s add a bit of text to give the page context, too: <p>Send your Christmas lists my way...</p> <div id="hcard-Father-Christmas" class="vcard"> <div class="text"> <h1><a class="url fn" href="http://elliotjaystocks.com/fatherchristmas">Father Christmas </a></h1> <a class="email" href="mailto:fatherchristmas@elliotjaystocks.com?subject=Here, have some Christmas cheer!">fatherchristmas@elliotjaystocks.com</a> <ul class="adr"> <li class="street-address">25 Laughingallthe Way</li> <li class="locality">Snow Falls</li> <li class="region">Lapland</li> <li class="postal-code">FI-00101</li> <li class="country-name">Finland</li> </ul> <span class="tel">010 60 58 000</span> </div> <div class="photo"></div> <br class="christmas-cheer" /> </div> <div class="credits"> <p>A tutorial by <a href="http://elliotjaystocks.com">Elliot Jay Stocks</a> for <a href="http://24ways.org/">24 Ways</a></p> <p>Background: <a href="http://sxc.hu/photo/1108741">stock.xchng</a> | Father Christmas: <a href="http://istockphoto.com/file_closeup/people/4575943-active-santa.php?id=4575943">iStockPhoto</a></p> </div> Step 6: Some Christmas Sparkle So far, our hCard-housing web page is slightly less than inspiring, isn’t it? It’s time to add a bit of CSS. There’s nothing particularly radical going on here; just a simple layout, some basic typographic treatment, and the placement of the Father Christmas photo. I’d usually use a more thorough CSS reset like the one found in the YUI or Eric Meyer’s, but for this basic page, the simple * solution will do. Check out the step 6 demo to see our basic styles in place. From this… … to this: Step 7: Fun With imagery Now it’s time to introduce a repeating background image to the <body> element. This will seamlessly repeat for as wide as the browser window becomes. But that’s fairly straightforward. How about having some fun with the Father Christmas image? If you look at the image file itself, you’ll see that it’s twice as wide as the area we can see and contains a ‘hidden’ photo of our rather camp St. Nick. As a light-hearted visual… er… ‘treat’ for users who move their mouse over the image, we move the position of the background image on the “photo” div. Check out the step 7 demo to see it working. Step 8: Progressive Enhancement Finally, this fun little project is a great opportunity for us to mess around with some advanced CSS features (some from the CSS3 spec) that we rarely get to use on client projects. (Don’t forget: no Christmas pressies for clients who want you to support IE6!) Here are the rules we’re using to give some browsers a superior viewing experience: @font-face allows us to use Jos Buivenga’s free font ‘Fertigo Pro’ on all text; text-shadow adds a little emphasis on the opening paragraph; body > p:first-child causes only the first paragraph to receive this treatment; border-radius created rounded corners on our main div and the links within it; and webkit-transition allows us to gently fade in between the default and hover states of those links. And with that, we’re done! You can see the results here. It’s time to customise the page to your liking, upload it to your site, and send out the URL. And do it quickly, because I’m sure you’ve got some last-minute Christmas shopping to finish off! 2008 Elliot Jay Stocks elliotjaystocks 2008-12-10T00:00:00+00:00 https://24ways.org/2008/a-christmas-hcard-from-me-to-you/ code
98 Absolute Columns CSS layouts have come quite a long way since the dark ages of web publishing, with all sorts of creative applications of floats, negative margins, and even background images employed in order to give us that most basic building block, the column. As the title implies, we are indeed going to be discussing columns today—more to the point, a handy little application of absolute positioning that may be exactly what you’ve been looking for… Care for a nightcap? If you’ve been developing for the web for long enough, you may be familiar with this little children’s fable, passed down from wizened Shaolin monks sitting atop the great Mt. Geocities: “Once upon a time, multiple columns of the same height could be easily created using TABLES.” Now, though we’re all comfortably seated on the standards train (and let’s be honest: even if you like to think you’ve fallen off, if you’ve given up using tables for layout, rest assured your sleeper car is still reserved), this particular—and as page layout goes, quite basic—trick is still a thorn in our CSSides compared to the ease of achieving the same effect using said Tables of Evil™. See, the orange juice masks the flavor… Creative solutions such as Dan Cederholm’s Faux Columns do a good job of making it appear as though adjacent columns maintain equal height as content expands, using a background image to fill the space that the columns cannot. Now, the Holy Grail of CSS columns behaving exactly how they would as table cells—or more to the point, as columns—still eludes us (cough CSS3 Multi-column layout module cough), but sometimes you just need, for example, a secondary column (say, a sidebar) to match the height of a primary column, without involving the creation of images. This is where a little absolute positioning can save you time, while possibly giving your layout a little more flexibility. Shaken, not stirred You’re probably familiar by now with the concept of Making the Absolute, Relative as set forth long ago by Doug Bowman, but let’s quickly review just in case: an element set to position:absolute will position itself relative to its nearest ancestor set to position:relative, rather than the browser window (see Figure 1). Figure 1. However, what you may not know is that we can anchor more than two sides of an absolutely positioned element. Yes, that’s right, all four sides (top, right, bottom, left) can be set, though in this example we’re only going to require the services of three sides (see Figure 2 for the end result). Figure 2. Trust me, this will make you feel better Our requirements are essentially the same as the standard “absolute-relative” trick—a container <div> set to position:relative, and our sidebar <div> set to position:absolute — plus another <div> that will serve as our main content column. We’ll also add a few other common layout elements (wrapper, header, and footer) so our example markup looks more like a real layout and less like a test case: <div id="wrapper"> <div id="header"> <h2>#header</h2> </div> <div id="container"> <div id="column-left"> <h2>#left</h2> <p>Lorem ipsum dolor sit amet…</p> </div> <div id="column-right"> <h2>#right</h2> </div> </div> <div id="footer"> <h2>#footer</h2> </div> </div> In this example, our main column (#column-left) is only being given a width to fit within the context of the layout, and is otherwise untouched (though we’re using pixels here, this trick will of course work with fluid layouts as well), and our right keeping our styles nice and minimal: #container { position: relative; } #column-left { width: 480px; } #column-right { position: absolute; top: 10px; right: 10px; bottom: 10px; width: 250px; } The trick is a simple one: the #container <div> will expand vertically to fit the content within #column-left. By telling our sidebar <div> (#column-right) to attach itself not only to the top and right edges of #container, but also to the bottom, it too will expand and contract to match the height of the left column (duplicate the “lorem ipsum” paragraph a few times to see it in action). Figure 3. On the rocks “But wait!” I hear you exclaim, “when the right column has more content than the left column, it doesn’t expand! My text runneth over!” Sure enough, that’s exactly what happens, and what’s more, it’s supposed to: Absolutely positioned elements do exactly what you tell them to do, and unfortunately aren’t very good at thinking outside the box (get it? sigh…). However, this needn’t get your spirits down, because there’s an easy way to address the issue: by adding overflow:auto to #column-right, a scrollbar will automatically appear if and when needed: #column-right { position: absolute; top: 10px; right: 10px; bottom: 10px; width: 250px; overflow: auto; } While this may limit the trick’s usefulness to situations where the primary column will almost always have more content than the secondary column—or where the secondary column’s content can scroll with wild abandon—a little prior planning will make it easy to incorporate into your designs. Driving us to drink It just wouldn’t be right to have a friendly, festive holiday tutorial without inviting IE6, though in this particular instance there will be no shaming that old browser into admitting it has a problem, nor an intervention and subsequent 12-step program. That’s right my friends, this tutorial has abstained from IE6-abuse now for 30 days, thanks to the wizard Dean Edwards and his amazingly talented IE7 Javascript library. Simply drop the Conditional Comment and <script> element into the <head> of your document, along with one tiny CSS hack that only IE6 (and below) will ever see, and that browser will be back on the straight and narrow: <!--[if lt IE 7]> <script src="http://ie7-js.googlecode.com/svn/version/2.0(beta3)/IE7.js" type="text/javascript"></script> <style type="text/css" media="screen"> #container { zoom:1; /* helps fix IE6 by initiating hasLayout */ } </style> <![endif]--> Eggnog is supposed to be spiked, right? Of course, this is one simple example of what can be a much more powerful technique, depending on your needs and creativity. Just don’t go coding up your wildest fantasies until you’ve had a chance to sleep off the Christmas turkey and whatever tasty liquids you happen to imbibe along the way… 2008 Dan Rubin danrubin 2008-12-22T00:00:00+00:00 https://24ways.org/2008/absolute-columns/ code
97 Making Modular Layout Systems For all of the advantages the web has with distribution of content, I’ve always lamented the handiness of the WYSIWYG design tools from the print publishing world. When I set out to redesign my personal website, I wanted to have some of the same abilities that those tools have, laying out pages how I saw fit, and that meant a flexible system for dealing with imagery. Building on some of the CSS that Eric Meyer employed a few years back on the A List Apart design, I created a set of classes to use together to achieve the variety I was after. Employing multiple classes isn’t a new technique, but most examples aren’t coming at this from strictly editorial and visual perspectives; I wanted to have options to vary my layouts depending on content. If you want to skip ahead, you can view the example first. Laying the Foundation We need to be able to map out our page so that we have predictable canvas, and then create a system of image sizes that work with it. For the sake of this article, let’s use a simple uniform 7-column grid, consisting of seven 100px-wide columns and 10px of space between each column, though you can use any measurements you want as long as they remain constant. All of our images will have a width that references the grid column widths (in our example, 100px, 210px, 320px, 430px, 540px, 650px, or 760px), but the height can be as large as needed. Once we know our images will all have one of those widths, we can setup our CSS to deal with the variations in layout. In the most basic form, we’re going to be dealing with three classes: one each that represent an identifier, a size, and a placement for our elements. This is really a process of abstracting the important qualities of what you would do with a given image in a layout into separate classes, allowing you to quickly customize their appearance by combining the appropriate classes. Rather than trying to serve up a one-size-fits-all approach to styling, we give each class only one or two attributes and rely on the combination of classes to get us there. Identifier This specifies what kind of element we have: usually either an image (pic) or some piece of text (caption). Size Since we know how our grid is constructed and the potential widths of our images, we can knock out a space equal to the width of any number of columns. In our example, that value can be one, two, three, four, five, six, or seven. Placement This tells the element where to go. In our example we can use a class of left or right, which sets the appropriate floating rule. Additions I created a few additions that be tacked on after the “placement” in the class stack: solo, for a bit more space beneath images without captions, frame for images that need a border, and inset for an element that appears inside of a block of text. Outset images are my default, but you could easily switch the default concept to use inset images and create a class of outset to pull them out of the content columns. The CSS /* I D E N T I F I E R */ .pic p, .caption { font-size: 11px; line-height: 16px; font-family: Verdana, Arial, sans-serif; color: #666; margin: 4px 0 10px; } /* P L A C E M E N T */ .left {float: left; margin-right: 20px;} .right {float: right; margin-left: 20px;} .right.inset {margin: 0 120px 0 20px;} /* img floated right within text */ .left.inset {margin-left: 230px;} /* img floated left within text */ /* S I Z E */ .one {width: 100px;} .two {width: 210px;} .three {width: 320px;} .four {width: 430px;} .five {width: 540px;} .six {width: 650px;} .seven {width: 760px;} .eight {width: 870px;} /* A D D I T I O N S */ .frame {border: 1px solid #999;} .solo img {margin-bottom: 20px;} In Use You can already see how powerful this approach can be. If you want an image and a caption on the left to stretch over half of the page, you would use: <div class="pic four left"> <img src="image.jpg" /> <p>Caption goes here.</p> </div> Or, for that same image with a border and no caption: <img src="image.jpg" class="pic four left frame solo"/> You just tack on the classes that contain the qualities you need. And because we’ve kept each class so simple, we can apply these same stylings to other elements too: <p class="caption two left">Caption goes here.</p> Caveats Obviously there are some potential semantic hang-ups with these methods. While classes like pic and caption stem the tide a bit, others like left and right are tougher to justify. This is something that you have to decide for yourself; I’m fine with the occasional four or left class because I think there’s a good tradeoff. Just as a fully semantic solution to this problem would likely be imperfect, this solution is imperfect from the other side of the semantic fence. Additionally, IE6 doesn’t understand the chain of classes within a CSS selector (like .right.inset). If you need to support IE6, you may have to write a few more CSS rules to accommodate any discrepancies. Opportunities This is clearly a simple example, but starting with a modular foundation like this leaves the door open for opportunity. We’ve created a highly flexible and human-readable system for layout manipulation. Obviously, this is something that would need to be tailored to the spacing and sizes of your site, but the systematic approach is very powerful, especially for editorial websites whose articles might have lots of images of varying sizes. It may not get us fully to the flexibility of WYSIWYG print layouts, but methods like this point us in a direction of designs that can adapt to the needs of the content. View the example: without grid and with grid. 2008 Jason Santa Maria jasonsantamaria 2008-12-15T00:00:00+00:00 https://24ways.org/2008/making-modular-layout-systems/ process
96 Unwrapping the Wii U Browser The Wii U was released on 18 November 2012 in the US, and 30 November in the UK. It’s the first eighth generation home console, the first mainstream second-screen device, and it has some really impressive browser specs. Consoles are not just for games now: they’re marketed as complete entertainment solutions. Internet connectivity and browser functionality have gone from a nice-to-have feature in game consoles to a selling point. In Nintendo’s case, they see it as a challenge to design an experience that’s better than browsing on a desktop. Let’s make a browser that users can use on a daily basis, something that can really handle everything we’ve come to expect from a browser and do it more naturally. Sasaki – Iwata Asks on Nintendo.com With 11% of people using console browsers to visit websites, it’s important to consider these devices right from the start of projects. Browsing the web on a TV or handheld console is a very different experience to browsing on a desktop or a mobile phone, and has many usability implications. Console browser testing When I’m testing a console browser, one of the first things I do is run Niels Leenheer’s HTML5 test and Lea Verou’s CSS3 test. I use these benchmarks as a rough comparison of the standards each browser supports. In October, IE9 came out for the Xbox 360, scoring 120/500 in the HTML5 test and 32% in the CSS3 test. The PS Vita also had an update to its browser in recent weeks, jumping from 58/500 to 243/500 in the HTML5 test, and 32% to 55% in the CSS3 test. Manufacturers have been stepping up their game, trying to make their browsing experiences better. To give you an idea of how the Wii U currently compares to other devices, here are the test results of the other TV consoles I’ve tested. I’ve written more in-depth notes on TV and portable console browsers separately. Year of releaseHTML5 scoreCSS3 scoreNotes Wii U2012258/50048%Runs a Netfront browser (WebKit). Wii200689/500Wouldn’t runRuns an Opera browser. PS3200668/50038%Runs a Netfront browser (WebKit). Xbox 3602005120/50032%A browser for the Xbox (IE9) was only recently released in October 2012. The Kinect provides voice and gesture support. There’s also SmartGlass, a second-screen app for platforms including Android and iOS. The Wii U browser is Nintendo’s fifth attempt at a console browser. Based on these tests, it’s already looking promising. Why console browsers used to suck It takes a lot of system memory to run a good browser, and the problem of older consoles is that they don’t have much memory available. The original Nintendo DS needs a memory expansion pack just to run the browser, because the 4MB it has on board isn’t enough. I noticed that even on newer devices, some sites fail to load because the system runs out of memory. The Wii came out six years ago with an Opera browser. Still being used today and with such low resources available, the latest browser features can’t reasonably be supported. There’s also pressure to add features such as tabs, and enable gamers to use the browser while a game is paused. Nintendo’s browser team have the advantage of higher specs to play with on their new console (1GB of memory dedicated to games, 1GB for the system), which makes it easier to support the latest standards. But it’s still a challenge to fit everything in. …even though we have more memory, the amount of memory we can use for the browser is limited compared to a PC, so we’ve worked in ways that efficiently allocates the available memory per tab. To work on this, the experience working on the browser for the Nintendo 3DS system under a limited memory constraint helped us greatly. Sasaki – Iwata Asks on Nintendo.com In the box The Wii U consists of a console unit which plugs into a TV (the first to support HD), and a wireless controller known as a gamepad. The gamepad is a lot bigger than typical TV console controllers, and it has a touchscreen on the front. The touchscreen is resistive, responding to pressure rather than electrical current. It’s intended to be used with a stylus (provided) but fingers can be used. It might look a bit like one, but the gamepad isn’t a portable console designed to be taken out like the PS Vita. The gamepad can be used as a standalone screen with the TV switched off, as long as it’s within range of the console unit – it basically piggybacks off it. It’s surprisingly lightweight for its size. It has a wealth of detectors including 9-axis control. Sensors wake the device from sleep when it’s picked up. There’s also a camera on the front, and a headphone port and speakers, with audio coming through both the TV and the gamepad giving a surround sound feel. Up to six tabs can be opened at once, and the browser can be used while games are paused. There’s a really nice little feature here – the current game’s name is saved as a search option, so it’s really quick to look up contextual content such as walk-throughs. Controls Only one gamepad can be used to control the browser, but if there are Wiimotes connected, they can be used as pointers. This doesn’t let the user do anything except point (they each get a little hand icon with a number on it displayed on the screen), but it’s interesting that multiple people can be interacting with a site at once. See a bigger version The gamepad can also be used as a simple TV remote control, with basic functions such as bringing up the programme guide, adjusting volume and changing channel. I found the simplified interface much more usable than a full-featured remote control. I’m used to scrolling being sluggish on consoles, but the Wii U feels almost as snappy as a desktop browser. Sites load considerably faster compared with others I’ve tested. Tilt-scroll Holding down ZL and ZR while tilting the screen activates an Instapaper-style tilt to scroll for going up and down the page quickly, useful for navigating very long pages. Second screen The TV mirrors most of what’s on the gamepad, although the TV screen just displays the contents of the browser window, while the gamepad displays the site along with the browser toolbar. When the user with the gamepad is typing, the keyboard is hidden from the TV screen – there’s just a bit of text at the top indicating what’s happening on the gamepad. Pressing X draws an on-screen curtain over the TV, hiding the content that’s on the gamepad from the TV. Pressing X again opens the curtains, revealing what’s on the gamepad. Holding the button down plays a drumroll before it’s released and the curtains are opened. I can imagine this being used in meetings as a fun presentation tool. In a sense, browsing is a personal activity, but you get the idea that people will be coming and going through the room. When I first saw the curtain function, it made a huge impression on me. I walked around with it all over the company saying, “They’ve really come up with something amazing!” Iwata – Iwata Asks on Nintendo.com Text Writing text Unlike the capacitive screens on smartphones, the Wii U’s resistive screen needs to be pressed harder than you’re probably used to for registering a touch event. The gamepad screen is big, which makes it much easier to type on this device than other handheld consoles, even without the stylus. It’s still more fiddly than a full-sized keyboard though. When you’re designing forms, consider the extra difficulty console users experience. Although TV screens are physically big, they are typically viewed from further away than desktop screens. This makes readability an issue, so Nintendo have provided not one, but four ways to zoom in and out: Double-tapping on the screen. Tapping the on-screen zoom icons in the browser toolbar. Pressing the + and - buttons on the device. Moving the right analogue stick up and down. As well as making it easy to zoom in and out, Nintendo have done a few other things to improve the reading experience on the TV. System font One thing you’ll notice pretty quickly is that the browser lacks all the fonts we’re used to falling back to. Serif fonts are replaced with the system’s sans-serif font. I couldn’t get Typekit’s font loading method to work but Fontdeck, which works slightly differently, does display custom fonts. The system font has been optimised for reading at a distance and is easy to distinguish because the lowercase e has a quirky little tilt. Don’t lose :focus Using the D-pad to navigate is similar to using a keyboard. Individual links are focused on, with a blue outline drawn around them. The recently redesigned An Event Apart site is an example that improves the experience for keyboard and D-pad users. They’ve added a yellow background colour to links on focus. It feels nicer than the default blue outline on its own. Media This year, television overtook PCs as the primary way to watch online video content. TV is the natural environment for video, and 42% of online TVs in the US are connected to the internet via a console. Unfortunately, the <video> tag isn’t supported in most console browsers, and those that have Flash installed often have such an old version that the video won’t play. I suspect this has been a big driver in getting console browsers to support web standards. The Wii U is designed with video content in mind. It doesn’t support Flash but it does support the HTML5 <video> tag. Some video formats can’t be played, but those that are supported bring up an optimised interface with a custom scrub bar. This is where the device switches from mirroring the TV to being a second screen. The full-screen video is displayed on the TV, and the interface on the gamepad. The really clever bit is that while a video is playing, the gamepad user can keep the video playing on the TV screen while searching for another video or browsing the web. This is the same for images too. On the left, the video is being shown full-screen on the TV and gamepad. Only the gamepad gets the scrub bar. Clicking the slide up/down button (circled) lets the gamepad user browse the web while the video on the TV continues to play full-screen, as shown in the image on the right. There’s support for SVG images, and they look great on a high-definition TV screen. However, there’s currently no way to save or download files. Preparing for console users I wasn’t expecting to be quite as impressed as I am by this browser. It’s encouraging to see console makers investing time into improving the experience as well as the standards support. In the same way there was an explosion in mobile browser use as the experience got better, I’m sure we’ll see the same with console browsers as the experience improves. The value of detection Consoles offer a range of inputs including gesture, voice and controller buttons. That means we have to think about more diverse methods of input than just touch and click. This is where I could tell you to add some detection methods such as user agent string sniffing to target a different experience for console users. But the majority of the time, that really isn’t necessary. TV console browsers are getting a lot better at compensating for the living room environment, and they’re designed to work with websites that haven’t been optimised for this context. Rather than tighten our grip on optimising experiences for every device out there, we’ve got to be pragmatic. There are so many new devices coming out every week, our designs need to be future-proof rather than fixed to a particular device in time. Even fuzzy device detection isn’t reliable – the PS Vita declares itself to be mobile, a mobile device and a Kindle Fire tablet, while the two DS devices state they’re neither mobile nor mobile phones nor tablets, but computers. They’re weird outliers, but they’re still important devices to consider. Thinking broadly about how our designs will be interacted with and viewed on a TV screen can help improve that experience for everyone. This is about accessibility. Considering how someone uses a site with a D-pad, we can improve the experience for keyboard users. When we think about colour contrast and text legibility on TV screens, we can apply that for anyone who reads content on the web. So why just offer this to the TV users? Playing with the browser …we want to prove to them through this Wii U Internet Browser that browsing itself can be an entertainment. Iwata – Iwata Asks on Nintendo.com Although I’m cautious about designing experiences for specific devices, it’s fun to experiment with the technology available. Nintendo have promised web developers access to the Wii U’s buttons and sensors. There’s already some JavaScript documentation, and a demo for you to try. If you’re interested in making your own games, thanks to web standards, a lot of HTML5 games work already on the device. Matt Hackett wrote up his experience of testing the game he built, and he talks about some of features the browser lacks. There’s certainly an incentive there for console manufacturers to improve their HTML5 support so more games can be played in their browser. What excites me about consoles is that it’s like looking at what might be available to us in future browsers. As well as thinking about how our sites work on small screens, we should also consider big screens. We’re already figuring out how images should work at different screen widths and connection speeds, but we’ve also got some interesting challenges ahead of us catering for second screen experiences and 3D-enabled devices. So, this Christmas, if you’re huddled round the game console or a smart TV, give the browser in it a try. 2012 Anna Debenham annadebenham 2012-12-22T00:00:00+00:00 https://24ways.org/2012/unwrapping-the-wii-u-browser/ ux
95 Giving Content Priority with CSS3 Grid Layout Browser support for many of the modules that are part of CSS3 have enabled us to use CSS for many of the things we used to have to use images for. The rise of mobile browsers and the concept of responsive web design has given us a whole new way of looking at design for the web. However, when it comes to layout, we haven’t moved very far at all. We have talked for years about separating our content and source order from the presentation of that content, yet most of us have had to make decisions on source order in order to get a certain visual layout. Owing to some interesting specifications making their way through the W3C process at the moment, though, there is hope of change on the horizon. In this article I’m going to look at one CSS module, the CSS3 grid layout module, that enables us to define a grid and place elements on to it. This article comprises a practical demonstration of the basics of grid layout, and also a discussion of one way in which we can start thinking of content in a more adaptive way. Before we get started, it is important to note that, at the time of writing, these examples work only in Internet Explorer 10. CSS3 grid layout is a module created by Microsoft, and implemented using the -ms prefix in IE10. My examples will all use the -ms prefix, and not include other prefixes simply because this is such an early stage specification, and by the time there are implementations in other browsers there may be inconsistencies. The implementation I describe today may well change, but is also there for your feedback. If you don’t have access to IE10, then one way to view and test these examples is by signing up for an account with Browserstack – the free trial would give you time to have a look. I have also included screenshots of all relevant stages in creating the examples. What is CSS3 grid layout? CSS3 grid layout aims to let developers divide up a design into a grid and place content on to that grid. Rather than trying to fabricate a grid from floats, you can declare an actual grid on a container element and then use that to position the elements inside. Most importantly, the source order of those elements does not matter. Declaring a grid We declare a grid using a new value for the display property: display: grid. As we are using the IE10 implementation here, we need to prefix that value: display: -ms-grid;. Once we have declared our grid, we set up the columns and rows using the grid-columns and grid-rows properties. .wrapper { display: -ms-grid; -ms-grid-columns: 200px 20px auto 20px 200px; -ms-grid-rows: auto 1fr; } In the above example, I have declared a grid on the .wrapper element. I have used the grid-columns property to create a grid with a 200 pixel-wide column, a 20 pixel gutter, a flexible width auto column that will stretch to fill the available space, another 20 pixel-wide gutter and a final 200 pixel sidebar: a flexible width layout with two fixed width sidebars. Using the grid-rows property I have created two rows: the first is set to auto so it will stretch to fill whatever I put into it; the second row is set to 1fr, a new value used in grids that means one fraction unit. In this case, one fraction unit of the available space, effectively whatever space is left. Positioning items on the grid Now I have a simple grid, I can pop items on to it. If I have a <div> with a class of .main that I want to place into the second row, and the flexible column set to auto I would use the following CSS: .content { -ms-grid-column: 3; -ms-grid-row: 2; -ms-grid-row-span: 1; } If you are old-school, you may already have realised that we are essentially creating an HTML table-like layout structure using CSS. I found the concept of a table the most helpful way to think about the grid layout module when trying to work out how to place elements. Creating grid systems As soon as I started to play with CSS3 grid layout, I wanted to see if I could use it to replicate a flexible grid system like this fluid 16-column 960 grid system. I started out by defining a grid on my wrapper element, using fractions to make this grid fluid. .wrapper { width: 90%; margin: 0 auto 0 auto; display: -ms-grid; -ms-grid-columns: 1fr (4.25fr 1fr)[16]; -ms-grid-rows: (auto 20px)[24]; } Like the 960 grid system I was using as an example, my grid starts with a gutter, followed by the first actual column, plus another gutter repeated sixteen times. What this means is that if I want to span two columns, as far as the grid layout module is concerned that is actually three columns: two wide columns, plus one gutter. So this needs to be accounted for when positioning items. I created a CSS class for each positioning option: column position; rows position; and column span. For example: .grid1 {-ms-grid-column: 2;} /* applying this class positions an item in the first column (the gutter is column 1) */ .grid2 {-ms-grid-column: 4;} /* 2nd column - gutter|column 1|gutter */ .grid3 {-ms-grid-column: 6;} /* 3rd column - gutter|column 1|gutter|column2|gutter */ .row1 {-ms-grid-row:1;} .row2 {-ms-grid-row:3;} .row3 {-ms-grid-row:5;} .colspan1 {-ms-grid-column-span:1;} .colspan2 {-ms-grid-column-span:3;} .colspan3 {-ms-grid-column-span:5;} I could then add multiple classes to each element to set the position on on the grid. This then gives me a replica of the fluid grid using CSS3 grid layout. To see this working fire up IE10 and view Example 1. This works, but… This worked, but isn’t ideal. I considered not showing this stage of my experiment – however, I think it clearly shows how the grid layout module works and is a useful starting point. That said, it’s not an approach I would take in production. First, we have to add classes to our markup that tie an element to a position on the grid. This might not be too much of a problem if we are always going to maintain the sixteen-column grid, though, as I will show you that the real power of the grid layout module appears once you start to redefine the grid, using different grids based on media queries. If you drop to a six-column layout for small screens, positioning items into column 16 makes no sense any more. Calculating grid position using LESS As we’ve seen, if you want to use a grid with main columns and gutters, you have to take into account the spacing between columns as well as the actual columns. This means we have to do some calculating every time we place an item on the grid. In my example above I got around this by creating a CSS class for each position, allowing me to think in sixteen rather than thirty-two columns. But by using a CSS preprocessor, I can avoid using all the classes yet still think in main columns. I’m using LESS for my example. My simple grid framework consists of one simple mixin. .position(@column,@row,@colspan,@rowspan) { -ms-grid-column: @column*2; -ms-grid-row: @row*2-1; -ms-grid-column-span: @colspan*2-1; -ms-grid-row-span: @rowspan*2-1; } My mixin takes four parameters: column; row; colspan; and rowspan. So if I wanted to place an item on column four, row three, spanning two columns and one row, I would write the following CSS: .box { .position(4,3,2,1); } The mixin would return: .box { -ms-grid-column: 8; -ms-grid-row: 5; -ms-grid-column-span: 3; -ms-grid-row-span: 1; } This saves me some typing and some maths. I could also add other prefixed values into my mixin as other browsers started to add support. We can see this in action creating a new grid. Instead of adding multiple classes to each element, I can add one class; that class uses the mixin to create the position. I have also played around with row spans using my mixin and you can see we end up with a quite complicated arrangement of boxes. Have a look at example two in IE10. I’ve used the JavaScript LESS parser so that you can view the actual LESS that I use. Note that I have needed to escape the -ms prefixed properties with ~"" to get LESS to accept them. This is looking better. I don’t have direct positioning information on each element in the markup, just a class name – I’ve used grid(x), but it could be something far more semantic. We can now take the example a step further and redefine the grid based on screen width. Media queries and the grid This example uses exactly the same markup as the previous example. However, we are now using media queries to detect screen width and redefine the grid using a different number of columns depending on that width. I start out with a six-column grid, defining that on .wrapper, then setting where the different items sit on this grid: .wrapper { width: 90%; margin: 0 auto 0 auto; display: ~"-ms-grid"; /* escaped for the LESS parser */ -ms-grid-columns: ~"1fr (4.25fr 1fr)[6]"; /* escaped for the LESS parser */ -ms-grid-rows: ~"(auto 20px)[40]"; /* escaped for the LESS parser */ } .grid1 { .position(1,1,1,1); } .grid2 { .position(2,1,1,1); } /* ... see example for all declarations ... */ Using media queries, I redefine the grid to nine columns when we hit a minimum width of 700 pixels. @media only screen and (min-width: 700px) { .wrapper { -ms-grid-columns: ~"1fr (4.25fr 1fr)[9]"; -ms-grid-rows: ~"(auto 20px)[50]"; } .grid1 { .position(1,1,1,1); } .grid2 { .position(2,1,1,1); } /* ... */ } Finally, we redefine the grid for 960 pixels, back to the sixteen-column grid we started out with. @media only screen and (min-width: 940px) { .wrapper { -ms-grid-columns:~" 1fr (4.25fr 1fr)[16]"; -ms-grid-rows:~" (auto 20px)[24]"; } .grid1 { .position(1,1,1,1); } .grid2 { .position(2,1,1,1); } /* ... */ } If you view example three in Internet Explorer 10 you can see how the items reflow to fit the window size. You can also see, looking at the final set of blocks, that source order doesn’t matter. You can pick up a block from anywhere and place it in any position on the grid. Laying out a simple website So far, like a toddler on Christmas Day, we’ve been playing with boxes rather than thinking about what might be in them. So let’s take a quick look at a more realistic layout, in order to see why the CSS3 grid layout module can be really useful. At this time of year, I am very excited to get out of storage my collection of odd nativity sets, prompting my family to suggest I might want to open a museum. Should I ever do so, I’ll need a website, and here is an example layout. As I am using CSS3 grid layout, I can order my source in a logical manner. In this example my document is as follows, though these elements could be in any order I please: <div class="wrapper"> <div class="welcome"> ... </div> <article class="main"> ... </article> <div class="info"> ... </div> <div class="ads"> ... </div> </div> For wide viewports I can use grid layout to create a sidebar, with the important information about opening times on the top righ,t with the ads displayed below it. This creates the layout shown in the screenshot above. @media only screen and (min-width: 940px) { .wrapper { -ms-grid-columns:~" 1fr (4.25fr 1fr)[16]"; -ms-grid-rows:~" (auto 20px)[24]"; } .welcome { .position(1,1,12,1); padding: 0 5% 0 0; } .info { .position(13,1,4,1); border: 0; padding:0; } .main { .position(1,2,12,1); padding: 0 5% 0 0; } .ads { .position(13,2,4,1); display: block; margin-left: 0; } } In a floated layout, a sidebar like this often ends up being placed under the main content at smaller screen widths. For my situation this is less than ideal. I want the important information about opening times to end up above the main article, and to push the ads below it. With grid layout I can easily achieve this at the smallest width .info ends up in row two and .ads in row five with the article between. .wrapper { display: ~"-ms-grid"; -ms-grid-columns: ~"1fr (4.25fr 1fr)[4]"; -ms-grid-rows: ~"(auto 20px)[40]"; } .welcome { .position(1,1,4,1); } .info { .position(1,2,4,1); border: 4px solid #fff; padding: 10px; } .content { .position(1,3,4,5); } .main { .position(1,3,4,1); } .ads { .position(1,4,4,1); } Finally, as an extra tweak I add in a breakpoint at 600 pixels and nest a second grid on the ads area, arranging those three images into a row when they sit below the article at a screen width wider than the very narrow mobile width but still too narrow to support a sidebar. @media only screen and (min-width: 600px) { .ads { display: ~"-ms-grid"; -ms-grid-columns: ~"20px 1fr 20px 1fr 20px 1fr"; -ms-grid-rows: ~"1fr"; margin-left: -20px; } .ad:nth-child(1) { .position(1,1,1,1); } .ad:nth-child(2) { .position(2,1,1,1); } .ad:nth-child(3) { .position(3,1,1,1); } } View example four in Internet Explorer 10. This is a very simple example to show how we can use CSS grid layout without needing to add a lot of classes to our document. It also demonstrates how we can mainpulate the content depending on the context in which the user is viewing it. Layout, source order and the idea of content priority CSS3 grid layout isn’t the only module that starts to move us away from the issue of visual layout being linked to source order. However, with good support in Internet Explorer 10, it is a nice way to start looking at how this might work. If you look at the grid layout module as something to be used in conjunction with the flexible box layout module and the very interesting CSS regions and exclusions specifications, we have, tantalizingly on the horizon, a powerful set of tools for layout. I am particularly keen on the potential separation of source order from layout as it dovetails rather neatly into something I spend a lot of time thinking about. As a CMS developer, working on larger scale projects as well as our CMS product Perch, I am interested in how we better enable content editors to create content for the web. In particular, I search for better ways to help them create adaptive content; content that will work in a variety of contexts rather than being tied to one representation of that content. If the concept of adaptive content is new to you, then Karen McGrane’s presentation Adapting Ourselves to Adaptive Content is the place to start. Karen talks about needing to think of content as chunks, that might be used in many different places, displayed differently depending on context. I absolutely agree with Karen’s approach to content. We have always attempted to move content editors away from thinking about creating a page and previewing it on the desktop. However at some point content does need to be published as a page, or a collection of content if you prefer, and bits of that content have priority. Particularly in a small screen context, content gets linearized, we can only show so much at a time, and we need to make sure important content rises to the top. In the case of my example, I wanted to ensure that the address information was clearly visible without scrolling around too much. Dropping it with the entire sidebar to the bottom of the page would not have been so helpful, though neither would moving the whole sidebar to the top of the screen so a visitor had to scroll past advertising to get to the article. If our layout is linked to our source order, then enabling the content editor to make decisions about priority is really hard. Only a system that can do some regeneration of the source order on the server-side – perhaps by way of multiple templates – can allow those kinds of decisions to be made. For larger systems this might be a possibility; for smaller ones, or when using an off-the-shelf CMS, it is less likely to be. Fortunately, any system that allows some form of custom field type can be used to pop a class on to an element, and with CSS grid layout that is all that is needed to be able to target that element and drop it into the right place when the content is viewed, be that on a desktop or a mobile device. This approach can move us away from forcing editors to think visually. At the moment, I might have to explain to an editor that if a certain piece of content needs to come first when viewed on a mobile device, it needs to be placed in the sidebar area, tying it to a particular layout and design. I have to do this because we have to enforce fairly strict rules around source order to make the mechanics of the responsive design work. If I can instead advise an editor to flag important content as high priority in the CMS, then I can make decisions elsewhere as to how that is displayed, and we can maintain the visual hierarchy across all the different ways content might be rendered. Why frustrate ourselves with specifications we can’t yet use in production? The CSS3 grid layout specification is listed under the Exploring section of the list of current work of the CSS Working Group. While discussing a module at this stage might seem a bit pointless if we can’t use it in production work, there is a very real reason for doing so. If those of us who will ultimately be developing sites with these tools find out about them early enough, then we can start to give our feedback to the people responsible for the specification. There is information on the same page about how to get involved with the disussions. So, if you have a bit of time this holiday season, why not have a play with the CSS3 grid layout module? I have outlined here some of my thoughts on how grid layout and other modules that separate layout from source order can be used in the work that I do. Likewise, wherever in the stack you work, playing with and thinking about new specifications means you can think about how you would use them to enhance your work. Spot a problem? Think that a change to the specification would improve things for a specific use case? Then you have something you could post to www-style to add to the discussion around this module. All the examples are on CodePen so feel free to play around and fork them. 2012 Rachel Andrew rachelandrew 2012-12-18T00:00:00+00:00 https://24ways.org/2012/css3-grid-layout/ code
94 Using Questionnaires for Design Research How do you ask the right questions? In this article, I share a bunch of tips and practical advice on how to write and use your own surveys for design research. I’m an audience researcher – I’m not a designer or developer. I’ve spent much of the last thirteen years working with audience data both in creative agencies and on the client-side. I’m also a member of the Market Research Society. I run user surveys and undertake user research for our clients at the design studio I run with my husband – Mark Boulton Design. So let’s get started! Who are you designing for? Good web designers and developers appreciate the importance of understanding the audience they are designing or building a website or app for. I’m assuming that because you are reading a quality publication like 24 ways that you fall into this category, and so I won’t begin this article with a lecture. Suffice it to say, it’s a good idea to involve research of some sort during the life cycle of every project you undertake. I don’t just mean visual or competitor research, which of course is also very important. I mean looking at or finding your own audience or user data. Whether that be auditing existing data or research available from the client, carrying out user interviews, A/B testing, or conducting a simple questionnaire with users, any research is better than none. If you create personas as a design tool, they should always be based on research, so you will need to have plenty of data to hand for that. Where do I start? In the initial kick-off stages of a project, it’s a good idea to start by asking your client (when working in-house you still have a client – you might even be the client) what research or audience data they have available. Some will have loads – analytics, surveys, focus groups and insights – from talking to customers. Some won’t have much at all and you’ll be hard pressed to find out much about the audience. It’s best to review existing research first without rushing headlong into doing new research. Get a picture of what the data tells you and perhaps get this into a document – who, what, why and how are they using this website or app? What gaps are there in existing research? What else do you need to know? Then you can decide what else you need to do to plug these gaps. Think about the information first before deciding on the methodology. The rest of my article talks mostly about running self-completion online surveys. You can of course do face-to-face surveys, self-completion written questionnaires or phone polls, but I won’t cover those here. That’s for another article. Why run a survey? Surveys are great for getting a broad picture of your audience. As long as they are designed carefully, you can create an overview of them, how they use the site and their opinions of it, with an idea of which parts of this picture are more important than others. By using a limited amount of open-ended questions, you can also get some more qualitative feedback or insights on your website or app. The clients we work with surprisingly often don’t have much in the way of audience research available, even basic analytics, so I will often suggest running a short survey, just to create a picture of who is out there. OK, what should I do first? Before you rush into writing questions, stop and think about what you’re trying to find out. Remember being in school when you studied science and you had to propose a hypothesis? This could be a starting point – something to prove or disprove. Or, even better, write a research brief. It doesn’t have to be long; it can be just a sentence that encapsulates what you’re trying to do, like a good creative brief. For the purposes of this article, I created a short, slightly silly survey on Christmas and beliefs in Father Christmas. My research brief was: To find out more about people’s beliefs about Father Christmas and their experiences of Christmas. Inevitably, as you start thinking of what questions to ask, you will find that you go off at tangents or your client will want you to add in everything but the kitchen sink. In order for your questionnaire not to get too long and lose focus, you could write lists of what it is and what it’s not. This is how I’d apply it to my Christmas questionnaire example: What it is about How people communicate with Father Christmas If someone’s background has affected their likelihood of believing in Father Christmas What it is not about What colour to change Father Christmas’s coat to Father Christmas’s elves Let’s get down to business: the questions. Kinds of questions There are two basic kinds of questions: open-ended and closed. Closed questions limit answers by giving the respondent a number of predefined lists of options to choose from. Typically, these are multiple-choice questions with a list of responses. You can either select one or tick all that apply. Another useful type of closed question I often use is a rating scale, where a respondent can assess a situation along a continuum of values. These can also be useful as a measure of advocacy or strength of feeling about something. There is a standard measure called the Net Promoter score, which measures how likely someone is to recommend your product or service to a friend or acquaintance. It’s a useful benchmark as you can compare your scores to others in a similar sector. Open-ended questions often take the form of a statement which requires a response. Generally, respondents are given a text box to fill in. It’s useful to limit this in some way so that people have an idea of how long the expected response should be; for example, a single line for an email address (Q18), or a larger text area for a longer response (Q6). If you plan to send your survey out to a large number of people, I would suggest using mostly closed questions, unless you want to spend a long time wading through comments and hand-coded responses. I’d always advise adding a general request at the end of a survey (‘Is there anything else you’d like to tell us?’). You’d be surprised how many interesting and insightful comments people will add. There are times when it’s better to provide an open-ended text box rather than a predefined list makes assumptions about your audience’s groupings. For example, we ran a short survey for our Gridset beta testers and rather than assume we knew who they were, we decided to ask an open-ended question: “What is your current job title?” The analysis took quite a bit longer than responses using a predefined list, but it meant that we were able to make sure we didn’t miss anyone. And next time we run a survey for Gridset, I can use the responses gathered from this survey to help create a predefined list to make analysis easier. What to ask The questions to ask depend on what you want to know, but your brief and lists of what the survey is and isn’t should help here. I always ask the design team and client to give me ideas of what they are interested in finding out, and combine this with a mix of new and standard questions I have used in other surveys. I find Survey Monkey’s question bank a very useful source of example questions and help with tricky wording. I always include simple demographics so I can compare my results to the population at large or internet users as a whole – just going on age, gender and location can be quite illuminating. For example, with the Christmas survey, I can see that the respondents were typical of the online design and dev community, mainly young and male. If appropriate, I add questions on disability, ethnic background, religion and community of interest. Questions about ethnicity, religion, sexual preference, disability and other sensitive subjects can feel awkward and difficult to ask. This is not a good reason to not ask them. Perhaps you’re working for a public sector client, like a local council, so it’s likely you will need to consider groups of people who maybe under-represented, who may have differing views to others, or who you need to look at specifically as a subset. How to ask Although they may seem clunky and wordy, it’s often best to use the census wording or professional body wording for such demographic questions. For example, I used the UK census 2011 wording for Wales on my Christmas questionnaire in my questions on religion [PDF] (Q16) and ethnicity [PDF] (Q17). I had to adapt them slightly for the Survey Monkey format – self-completion online, rather than pen and paper – which is why “White Welsh” came up as the first option for the ethnicity question. For similar questions for US audiences, try the Census Bureau website. When conducting a survey for a project that has a global audience, you need to consider who your primary audience is. For example, I recently created a questionnaire for a global news website. A large proportion of its audience is based in the USA, so I was careful to word things in a way Americans would find familiar. I used the US ethnic background census question wording and options, and looked at data for US competitor news websites to decide which to include. You should also consider people whose first language isn’t English. Working as an audience researcher at BBC Wales, every survey we did was bilingual. I’ve also recently run a user survey in Arabic using Google Forms. During this project, we found that while Survey Monkey supports different languages, including Arabic, the text ran left to right with no option to change it to right to left – an essential when it comes to reading Arabic! If research is a deliverable in a client project, and you know you’ll need to conduct it in a foreign language, always build in extra time for translation at both the questionnaire design and analysis stages. Make sure you also allow for plenty of checks. In this case we had to change to Google Forms after initially creating our survey with Survey Monkey to get the functionality we needed. Look and feel Think about the survey as another way your audience will experience your brand. Take care getting the tone of voice right. There are plenty of great articles and books out there about tone of voice – try Letting Go of the Words by Ginny Redish for starters, or Brand Language by Liz Doig. The basic rule of thumb is to sound like a human, and use clear and friendly language. If, like me, you are lucky enough to work with journalists or copy editors, you should ask for their help, particularly in the preamble, linking text and closing statements. I find it helpful to break my questions down into sections and to have a page for each. I then have an introductory piece of text for each section to guide the respondent through the survey. You should also make sure you check with your designers how your survey looks – use a company logo and branding, and make the typography legible. Many survey apps like Survey Monkey and Google Forms have a progress bar. This is helpful for users to see how far through your survey they are. I generally time the survey and give an indication in the preamble: “This survey will only take five minutes of your time.” You also need to think about how you will technically serve the questionnaire. For example, will it be via email, social media, a pop-up or lightbox on your website, or (not recommended but possible) in an ad space? Ethical considerations Something else to think about are any local laws that govern how you collect and store data, such as the Data Protection Act in the UK. As a member of the Market Research Society, I am also obliged to consider its guidelines, but even if you’re not, it’s always a good idea to deal with personal data ethically. If you collect personal data that can identify individuals, you must ask their permission to share it with others, and store it securely for no longer than two years. If you want to contact people afterwards, you must ask for their permission. If you ask for email addresses, as I did in question 18, you have a ready-made sample for a further survey, interviews or focus groups. Remember, you shouldn’t survey people under sixteen years old without the permission of their parents or legal guardians, so if you know your website is likely to be used by children, you must ask for verification of age early on, and your survey should close someone answers that they are under sixteen. The ESOMAR guidelines for online research [PDF] are well worth reading, as they go into detail about such issues, as well as privacy guidelines – using cookies, storing IP addresses, and so on. Tools Unless you work in-house and have proprietary software, or at a market research agency and you’re using specialist software such as Snap or IBM SPSS Statistics (previously just SPSS), you will need to use a good tool to run your survey, collect your responses and, ideally, help with the analysis. I like Survey Monkey because of the question bank and analysis tools. The software graphs your results and does simple cross-tabbing and filtering. What this means is you can slice the data in more interesting ways and delve a bit deeper. For example, in the Gridset questionnaire I mentioned earlier, I cross-tabbed responses to questions against whether a person worked in-house, for an agency or as a freelancer. Other well known online tools that I also use from time to time are Wufoo and Google Forms. Smart Surveys is a similar service to Survey Monkey and it’s used by many leading brands in the UK. Snap Surveys mentioned above is a well-established player in the market research scene, used a lot for face-to-face surveys and also on tablets and smartphones. Analysis Analysis is often overlooked but is as important as the design of the questionnaire. Don’t just rely on looking at the summary report and charts generated as standard by your form or survey software. Spend time with your data. Spend at least a week now and then if you can, looking at the data. Keep coming back to it and tweaking or cutting it a different way to see if there are any different pictures. Slice it up in different ways to reveal new insights. Here is the data from my dummy survey (apart from the open-ended responses). For open-ended questions, you can analyse collaboratively. Print and cut out the open-ended responses and do a cluster analysis or affinity sort with a colleague. Discussing the comments helps you to understand them. You will also find the design team are more likely to buy into the research as they have uncovered the insights for themselves. Always make sure to treat open-ended responses sensitively and don’t share anything publicly in a way that identifies the respondent. Write a report Never hand over a dataset to your client without a summary of the findings. Data on its own can be skewed to suit the reader’s needs, and not everyone is able to find the story in a dataset. Even if it’s not a deliverable, it’s always a good idea to capture your findings in a report of some sort. Use graphs sparingly to show really interesting things or to aid the reader’s understanding. I have written a quick dummy report using the data from the Christmas questionnaire so you can see how it’s done. I highly recommend Brian Suda’s book A Practical Guide to Designing with Data for tips on how to present data effectively, but that’s a subject that benefits a whole article (indeed book) in itself. I am not a designer. I am a researcher, so I never write design recommendations in a report unless they have been talked about or suggested by the designers I work with. More often, I write up the results and we talk about them and what impact they have on the project or design. Often they lead to more questions or further research. So that’s it: a brief introduction to using questionnaires for design research. Here’s a quick summary to remind you what I have talked about, and a list of resources if you’re interested in reading further. Top 10 things to remember when using questionnaires for design research: Start by auditing existing research to identify gaps in data. Write a research brief. Work out exactly what you’re trying to find out – what is the survey about, and what is it not about? The two basic kinds of questions are open-ended and closed. Closed questions limit responses by giving the respondent a number of predefined lists of options to choose from (multiple choice, rating scales, and so on). Open-ended questions are often in the form of a statement which requires a response. Always ask one at the end of a questionnaire. Always include simple demographics to enable you to compare your sample against the population in general. It’s best to use official census or professional body wording for questions on ethnicity, disability and religion. Be sure to think carefully about your tone of voice and the look of your questionnaire. Pay attention to guidelines and laws on storing personal data, cookies and privacy. Invest plenty of time in analysis and report writing. Don’t just look at the obvious – dig deep for more interesting insights. Some useful resources for further study Online research Design Research: Methods and Perspectives edited by Brenda Laurel Online Research Essentials by Brenda Russell and John Purcell Handbook of Online and Social Media Research by Ray Poynter ESOMAR guidelines for online research [PDF] Online questionnaires Market research books on questionnaire design Using Questionnaires in Small-Scale Research: A Beginner’s Guide by Pamela Munn Questionnaire Design by A N Oppenheim Developing a Questionnaire by Bill Gillham 2012 Emma Boulton emmaboulton 2012-12-14T00:00:00+00:00 https://24ways.org/2012/using-questionnaires-for-design-research/ business
93 Design Systems The most important part of responsive web design is that, no matter what the viewport width, the content is accessible in an optimum display. The best responsive designs are those that allow you to go from one optimised display to another, but with the feeling that these experiences are part of a greater product whole. Responsive design: where we’ve been going wrong Responsive web design was a shock to my web designer system. Those of us who had already been designing sites for mobile probably had the biggest leap to make. We might have been detecting user agents in order to deliver a mobile-specific site, or using the slightly more familiar Bushido technique to deliver sites optimised for device type and viewport size, but either way our focus was on devices. A site was optimised for either a mobile phone or a desktop. Responsive web design brought us back to pre-table layout fluid sites that expanded or contracted to fit the viewport. This was a big difference to get our heads around when we were so used to designing for fixed-width layouts. Suddenly, an element could be any width or, at least, we needed to consider its maximum and minimum widths. Pixel perfection, while pretty, became wholly unrealistic, and a whole load of designers who prided themselves in detailed and precise designs got a bit scared. Hanging on to our previous processes and typical deliverables led us to continue to optimise our sites for particular devices and provide pixel-perfect mockups for those device widths. With all this we were concentrating on devices, not content, deliverables and not process, and making assumptions about users and their devices based on nothing but the width of the viewport. I don’t think this is a crime, I think it was inevitable. We can be up to date with our principles and ideals, but it’s never as easy in practice. That’s why it’s more important than ever to share our successful techniques and processes. Let’s drag each other into modern web design. Design systems: the principles What are design systems? A visual design system is built out of the core components of typography, layout, shape or form, and colour. When considering the design of a whole product, a design system should also include patterns in user flow, content strategy, copy, and tone of voice. These concepts, design decisions or rules, created around the core components are used consistently across your product to create a cohesive feel, whether it’s from one element to another, page to page, or viewport width to viewport width. Responsive design is one of the most important considerations in the components of a design system. For each component, you must decide what will unite the design across the viewports to maintain that consistent feel, and what parts of the design will differentiate in order to provide a flexible and optimal experience for different viewport sizes. Components you might keep the same across viewports typeface base unit colour shape/form Components you might differentiate across viewports grids layout font size measure (line length) leading (line height) Content: it must always be the same The focus of a design system is the optimum display of content. As Mark Boulton put it, designing “content out, not canvas in.” Chris Armstrong puts the emphasis on not designing for viewports but for content – “we need to build on what we do know: content.” In order to do this, we must share the same content across all devices and focus on how best to display and represent content through design system components. The practical: core visual components Typography first When you work with a lot of text content, typography is the easiest way to set the visual tone of the design across all viewport widths. It’s likely that you’ll choose one or two typefaces to use across the whole system, but you might change the most legible font size, balanced with the most comfortable measure, as the viewport width changes. Where typography meets layout The unit on which you choose to base the grid and layout design, font sizes and leading could be based on the typeface, an optimal reading size, or something more arbitrary. Sometimes I’ll choose a unit based on multiples of ten because it makes the maths in the CSS easier. Tim Brown suggests trying a modular scale. Chris Armstrong suggests basing it on your ideal measure, or the width of a fixed item of content such as an ad unit. Grids and layouts Sensible grid design can be a flexible yet solid foundation for your design system layout component. But you must be wary in responsive design that a grid might not work across all widths: even four columns could make for very cramped content and one-word measures on smaller screens. Maybe the grid columns are something you differentiate across widths, but you can keep the concept of the grid consistent. If the content has blocks in groups of three, you might decide on a three-column grid which folds down to one column for narrow viewports. If the grid focuses on the idea of symmetry and has a four-column grid on larger viewports, it might fold down to two columns for narrower viewports. These consistencies may seem subtle, not at all obvious to many except the designer, but it’s all these little constants and patterns across the whole of the design system that makes design decisions easier to make (as they adhere to the guiding concepts of your system), and give the product a uniform feel no matter what the device. Shape or form The shape or form components are concepts you already use in fixed-width web design for a strong, consistent look and feel. Since CSS border-radius became widely supported by browsers, a lot of designs feature circle themes. These are very distinctive and can be used across viewport widths giving them the same united feel, even if they’re not used in the same way. This could also apply to border styles, consistent shadows and any number of decorative details and textures. These are the elements that make up the shape or form of a design system. Colour Colour is the most basic way to reinforce a brand and unite experiences across viewports. The same hex colour used system-wide is instantly recognisable, no matter what the viewport width. The process While using a design system isn’t necessarily attached to any particular process, it does lend itself to some process ideals. Detaching design considerations from viewport widths A design system allows you to focus separately on the components that make up the system, disconnecting the look and feel from the layout. This helps prevent us getting stuck in the rut of the Apple breakpoints (brilliantly coined by Simon Foster) of mobile, tablet and desktop. It also forces us to design for variation in viewport experiences side by side, not one after the other. Design in the browser I can’t start off designing in the browser – it just doesn’t seem to bring out my creative side (and I’m incredibly envious of you if you can; I just have to start on paper) – but static mock-ups aren’t the only alternative. Style guides and style tiles are perfect for expressing the concepts of your design system. Pattern libraries could also work well. Mock-ups and breakpoints At some point, whether it’s to test your system ideas, or because a client needs help visualising how your system might work, you may end up producing some static mock-ups. It’s not the end of the world, but you must ensure that these consider all the viewports, not just those of the iDevices, or even the devices currently on the market. You need to decide the breakpoints where the states of your design change. The blocks within your content will always have optimum points for their display (based on their hierarchy, density, width, or type of interaction) and so your breakpoints should be based around these points. These are probably the ideal points at which to produce static mockups; treat them as snapshots. They’re not necessarily mock-ups, so much as a way of capturing how your design system would be interpreted when frozen at that particular viewport width. The future Creating design systems will give us the flexibility we need for working with the unknown devices of the future. It may be a change in process, but it shouldn’t be too much of a difference in thinking. The pioneers in responsive design have a hard job. Some of these problems may have already been solved in other technologies or industries, but it’s up to the pioneers to find those connections and help us formulate solutions and standards that will make responsive design the best it can possibly be. We need to keep experimenting and communicating, particularly in the area of design, as good user experiences are the true sign of whether our products are a success. 2012 Laura Kalbag laurakalbag 2012-12-12T00:00:00+00:00 https://24ways.org/2012/design-systems/ design
92 Redesigning the Media Query Responsive web design is showing us that designing content is more important than designing containers. But if you’ve given RWD a serious try, you know that shifting your focus from the container is surprisingly hard to do. There are many factors and instincts working against you, and one culprit is a perpetrator you’d least suspect. The media query is the ringmaster of responsive design. It lets us establish the rules of the game and gives us what we need most: control. However, like some kind of evil double agent, the media query is actually working against you. Its very nature diverts your attention away from content and forces you to focus on the container. The very act of choosing a media query value means choosing a screen size. Look at the history of the media query—it’s always been about the container. Values like screen, print, handheld and tv don’t have anything to do with content. The modern media query lets us choose screen dimensions, which is great because it makes RWD possible. But it’s still the act of choosing something that is completely unpredictable. Content should dictate our breakpoints, not the container. In order to get our focus back to the only thing that matters, we need a reengineered media query—one that frees us from thinking about screen dimensions. A media query that works for your content, not the window. Fortunately, Sass 3.2 is ready and willing to take on this challenge. Thinking in Columns Fluid grids never clicked for me. I feel so disoriented and confused by their squishiness. Responsive design demands their use though, right? I was ready to surrender until I found a grid that turned my world upright again. The Frameless Grid by Joni Korpi demonstrates that column and gutter sizes can stay fixed. As the screen size changes, you simply add or remove columns to accommodate. This made sense to me and armed with this concept I was able to give Sass the first component it needs to rewrite the media query: fixed column and gutter size variables. $grid-column: 60px; $grid-gutter: 20px; We’re going to want some resolution independence too, so let’s create a function that converts those nasty pixel values into ems. @function em($px, $base: $base-font-size) { @return ($px / $base) * 1em; } We now have the components needed to figure out the width of multiple columns in ems. Let’s put them together in a function that will take any number of columns and return the fixed width value of their size. @function fixed($col) { @return $col * em($grid-column + $grid-gutter) } With the math in place we can now write a mixin that takes a column count as a parameter, then generates the perfect media query necessary to fit that number of columns on the screen. We can also build in some left and right margin for our layout by adding an additional gutter value (remembering that we already have one gutter built into our fixed function). @mixin breakpoint($min) { @media (min-width: fixed($min) + em($grid-gutter)) { @content } } And, just like that, we’ve rewritten the media query. Instead of picking a minimum screen size for our layout, we can simply determine the number of columns needed. Let’s add a wrapper class so that we can center our content on the screen. @mixin breakpoint($min) { @media (min-width: fixed($min) + em($grid-gutter)) { .wrapper { width: fixed($min) - em($grid-gutter); margin-left: auto; margin-right: auto; } @content } } Designing content with a column count gives us nice, easy, whole numbers to work with. Sizing content, sidebars or widgets is now as simple as specifying a single-digit number. @include breakpoint(8) { .main { width: fixed(5); } .sidebar { width: fixed(3); } } Those four lines of Sass just created a responsive layout for us. When the screen is big enough to fit eight columns, it will trigger a fixed width layout. And give widths to our main content and sidebar. The following is the outputted CSS… @media (min-width: 41.25em) { .wrapper { width: 38.75em; margin-left: auto; margin-right: auto; } .main { width: 25em; } .sidebar { width: 15em; } } Demo I’ve created a Codepen demo that demonstrates what we’ve covered so far. I’ve added to the demo some grid classes based on Griddle by Nicolas Gallagher to create a floatless layout. I’ve also added a CSS gradient overlay to help you visualize columns. Try changing the column variable sizes or the breakpoint includes to see how the layout reacts to different screen sizes. Responsive Images Responsive images are a serious problem, but I’m excited to see the community talk so passionately about a solution. Now, there are some excellent stopgaps while we wait for something official, but these solutions require you to mirror your breakpoints in JavaScript or HTML. This poses a serious problem for my Sass-generated media queries, because I have no idea what the real values of my breakpoints are anymore. For responsive images to work, JavaScript needs to recognize which media query is active so that proper images can be loaded for that layout. What I need is a way to label my breakpoints. Fortunately, people much smarter than I have figured this out. Jeremy Keith devised a labeling method by using CSS-generated content as the storage method for breakpoint labels. We can use this technique in our breakpoint mixin by passing a label as another argument. @include breakpoint(8, 'desktop') { /* styles */ } Sass can take that label and use it when writing the corresponding media query. We just need to slightly modify our breakpoint mixin. @mixin breakpoint($min, $label) { @media (min-width: fixed($min) + em($grid-gutter)) { // label our mq with CSS generated content body::before { content: $label; display: none; } .wrapper { width: fixed($min) - em($grid-gutter); margin-left: auto; margin-right: auto; } @content } } This allows us to label our breakpoints with a user-friendly string. Now that our media queries are defined and labeled, we just need JavaScript to step in and read which label is active. // get css generated label for active media query var label = getComputedStyle(document.body, '::before')['content']; JavaScript now knows which layout is active by reading the label in the current media query—we just need to match that label to an image. I prefer to store references to different image sizes as data attributes on my image tag. <img class="responsive-image" data-mobile="mobile.jpg" data-desktop="desktop.jpg" /> <noscript><img src="desktop.jpg" /></noscript> These data attributes have names that match the labels set in my CSS. So while there is some duplication going on, setting a keyword like ‘tablet’ in two places is much easier than hardcoding media query values. With matching labels in CSS and HTML our script can marry the two and load the right sized image for our layout. // get css generated label for active media query var label = getComputedStyle(document.body, '::before')['content']; // select image var $image = $('.responsive-image'); // create source from data attribute $image.attr('src', $image.data(label)); Demo With some slight additions to our previous Codepen demo you can see this responsive image technique in action. While the above JavaScript will work it is not nearly robust enough for production so the demo uses a jQuery plugin that can accomodate multiple images, reloading on screen resize and fallbacks if something doesn’t match up. Creating a Framework This media query mixin and responsive image JavaScript are the center piece of a front end framework I use to develop websites. It’s a fluid, mobile first foundation that uses the breakpoint mixin to structure fixed width layouts for tablet and desktop. Significant effort was focused on making this framework completely cross-browser. For example, one of the problems with using media queries is that essential desktop structure code ends up being hidden from legacy Internet Explorer. Respond.js is an excellent polyfill, but if you’re comfortable serving a single desktop layout to older IE, we don’t need JavaScript. We simply need to capture layout code outside of a media query and sandbox it under an IE only class name. // set IE fallback layout to 8 columns $ie-support = 8; // inside of our breakpoint mixin (but outside the media query) @if ($ie-support and $min <= $ie-support) { .lt-ie9 { @content; } } Perspective Regained Thinking in columns means you are thinking about content layout. How big of a screen do you need for 12 columns? Who cares? Having Sass write media queries means you can use intuitive numbers for content layout. A fixed grid means more layout control and less edge cases to test than a fluid grid. Using CSS labels for activating responsive images means you don’t have to duplicate breakpoints across separations of concern. It’s a harmonious blend of approaches that gives us something we need—responsive design that feels intuitive. And design that, from the very outset, focuses on what matters most. Just like our kindergarten teachers taught us: It’s what’s inside that counts. 2012 Les James lesjames 2012-12-13T00:00:00+00:00 https://24ways.org/2012/redesigning-the-media-query/ code
91 Infinite Canvas: Moving Beyond the Page Remember Web 2.0? I do. In fact, that phrase neatly bifurcates my life on the internet. Pre-2.0, I was occupied by chatting on AOL and eventually by learning HTML so I could build sites on Geocities. Around 2002, however, I saw a WYSIWYG demo in Dreamweaver. The instructor was dragging boxes and images around a canvas. With a few clicks he was able to build a dynamic, single-page interface. Coming from the world of tables and inline HTML styles, I was stunned. As I entered college the next year, the web was blossoming: broadband, Wi-Fi, mobile (proud PDA owner, right here), CSS, Ajax, Bloglines, Gmail and, soon, Google Maps. I was a technology fanatic and a hobbyist web developer. For me, the web had long been informational. It was now rapidly becoming something else, something more: sophisticated, presentational, actionable. In 2003 we watched as the internet changed. The predominant theme of those early Web 2.0 years was the withering of Internet Explorer 6 and the triumph of web standards. Upon cresting that mountain, we looked around and collectively breathed the rarefied air of pristine HMTL and CSS, uncontaminated by toxic hacks and forks – only to immediately begin hurtling down the other side at what is, frankly, terrifying speed. Ten years later, we are still riding that rocket. Our days (and nights) are spent cramming for exams on CSS3 and RWD and Sass and RESS. We are the proud, frazzled owners of tiny pocket computers that annihilate the best laptops we could have imagined, and the architects of websites that are no longer restricted to big screens nor even segregated by device. We dragoon our sites into working any time, anywhere. At this point, we can hardly ask the spec developers to slow down to allow us to catch our breath, nor should we. It is, without a doubt, a most wonderful time to be a web developer. But despite the newfound luxury of rounded corners, gradients, embeddable fonts, low-level graphics APIs, and, glory be, shadows, the canyon between HTML and native appears to be as wide as ever. The improvements in HTML and CSS have, for the most part, been conveniences rather than fundamental shifts. What I’d like to do now, if you’ll allow me, is outline just a few of the remaining gaps that continue to separate web sites and applications from their native companions. What I’d like for Christmas There is one irritant which is the grandfather of them all, the one from which all others flow and have their being, and it is, simply, the page refresh. That’s right, the foundational principle of the web is our single greatest foe. To paraphrase a patron saint of designers everywhere, if you see a page refresh, we blew it. The page refresh brings with it, of course, many noble and lovely benefits: addressability, for one; and pagination, for another. (See also caching, resource loading, and probably half a dozen others.) Still, those concerns can be answered (and arguably answered more compellingly) by replacing the weary page with the young and hearty document. Flash may be dead, but it has many lessons yet to bequeath. Preparing a single document when the site loads allows us to engage the visitor in a smooth and engrossing experience. We have long known this, of course. Twitter was not the first to attempt, via JavaScript, to envelop the user in a single-page application, nor the first to abandon it. Our shared task is to move those technologies down the stack, to make them more primitive, so that the next Twitter can be built with the most basic combination of HTML and CSS rather than relying on complicated, slow, and unreliable scripted solutions. So, let’s take a look at what we can do, right now, that we might have a better idea of where our current tools fall short. A print magazine in HTML clothing Like many others, I suspect, one of my earliest experiences with publishing was laying out newsletters and newspapers on a computer for print. If you’ve ever used InDesign or Quark or even Microsoft Publisher, you’ll remember reflowing content from page to page. The advent of the internet signaled, in many ways, the abandonment of that model. Articles were no longer constrained by the physical limitations of paper. In shedding our chains, however, it is arguable that we’ve lost something useful. We had a self-contained and complete package, a closed loop. It was a thing that could be handled and finished, and doing so provided a sense of accomplishment that our modern, infinitely scrolling, ever-fractal web of content has stolen. For our purposes today, we will treat 24 ways as the online equivalent of that newspaper or magazine. A single year’s worth of articles could easily be considered an issue. Right now, navigating between articles means clicking on the article you’d like to view and being taken to that specific address via a page reload. If Drew wanted to, it wouldn’t be difficult to update the page in place (via JavaScript) and change the address (again via JavaScript with the History API) to reflect the new content found at the new location. But what if Drew wanted to do that without JavaScript? And what if he wanted the site to not merely load the content but actually whisk you along the page in a compelling and delightful way, à la the Mag+ demo we all saw a few years ago when the iPad was first introduced? Uh, no. We’re all familiar with websites that have attempted to go beyond the page by weaving many chunks of content together into a large document and for good reason. There is tremendous appeal in opening and exploring the canvas beyond the edges of our screens. In one rather straightforward example from last year, Mozilla contacted Full Stop to build a website promoting Aza Raskin’s proposal for a set of Creative Commons-style privacy icons. Like a lot of the sites we build (including our own), the amount of information we were presenting was minimal. In these instances, we encourage our clients to consider including everything on a single page. The result was a horizontally driven site that was, if not whimsical, at least clever and attractive to the intended audience. An experience that is taken for granted when using device-native technology is utterly, maddeningly impossible to replicate on the web without jumping through JavaScript hoops. In another, more complex example, we again had the pleasure of working with Aza earlier this year, this time on a redesign of the Massive Health website. Our assignment was to design and build a site that communicated Massive’s commitment to modern personal health. The site had to be visually and interactively stunning while maintaining a usable and clear interface for the casual visitor. Our solution was to extend the infinite company logo into a ribbon that carried the visitor through the site narrative. It also meant we’d be asking the browser to accommodate something it was never designed to handle: a non-linear design. (Be sure to play around. There’s a lot going on under the hood. We were also this close to a ZUI, if WebKit didn’t freak out when pages were scaled beyond 10×.) Despite the apparent and deliberate design simplicity, the techniques necessary to implement it are anything but. From updating the URL to moving the visitor from section to section, we’re firmly in JavaScript territory. And that’s a shame. What can we do? We might not be able to specify these layouts in HTML and CSS just yet, but that doesn’t mean we can’t learn a few new tricks while we wait. Let’s see how close we can come to recreating the privacy icons design, the Massive design, or the Mag+ design without resorting to JavaScript. A horizontally paginated site The first thing we’re going to need is the concept of a page within our HTML document. Using plain old HTML and CSS, we can stack a series of <div>s sideways (with a little assist from our new friend, the viewport-width unit, not that he was strictly necessary). All we need to know is how many pages we have. (And, boy, wouldn’t it be nice to be able to know that without having to predetermine it or use JavaScript?) .window { overflow: hidden; width: 100%; } .pages { width: 200vw; } .page { float: left; overflow: hidden; width: 100vw; } If you look carefully, you’ll see that the conceit we’ll use in the rest of the demos is in place. Despite the document containing multiple pages, only one is visible at any given time. This allows us to keep the user focused on the task (or content) at hand. By the way, you’ll need to use a modern, WebKit-based browser for these demos. I recommend downloading the WebKit nightly builds, Chrome Canary, or being comfortable with setting flags in Chrome. A horizontally paginated site, with transitions Ah, here’s the rub. We have functional navigation, but precious few cues for the user. It’s not much good shoving the visitor around various parts of the document if they don’t get the pleasant whooshing experience of the journey. You might be thinking, what about that new CSS selector, target-something…? Well, my friend, you’re on the right track. Let’s test it. We’re going to need to use a bit of sleight of hand. While we’d like to simply offset the containing element by the number of pages we’re moving (like we did on Massive), CSS alone can’t give us that information, and that means we’re going to need to fake it by expanding and collapsing pages as you navigate. Here are the bits we’re going to need: .page { -webkit-transition: width 1s; // Naturally you're going to want to include all the relevant prefixes here float: left; left: 0; overflow: hidden; position: relative; width: 100vw; } .page:not(:target) { width: 0; } Ah, but we’re not fooling anyone with that trick. As soon as you move beyond a single page, the visitor’s disbelief comes tumbling down when the linear page transitions are unaffected by the distance the pages are allegedly traveling. And you may have already noticed an even more fatal flaw: I secretly linked you to the first page rather than the unadorned URL. If you visit the same page with no URL fragment, you get a blank screen. Sure, we could force a redirect with some server-side trickery, but that feels like cheating. Perhaps if we had the CSS4 subject selector we could apply styles to the parent based on the child being targeted by the URL. We might also need a few more abilities, like determining the total number of pages and having relative sibling selectors (e.g. nth-sibling), but we’d sure be a lot closer. A horizontally paginated site, with transitions – no cheating Well, what other cards can we play? How about the checkbox hack? Sure, it’s a garish trick, but it might be the best we can do today. Check it out. label { cursor: pointer; } input { display: none; } input:not(:checked) + .page { max-height: 100vh; width: 0; } Finally, we can see the first page thanks to the state we are able to set on the appropriate radio button. Of course, now we don’t have URLs, so maybe this isn’t a winning plan after all. While our HTML and CSS toolkit may feel primitive at the moment, we certainly don’t want to sacrifice the addressability of the web. If there’s one bedrock principle, that’s it. A horizontally paginated site, with transitions – no cheating and a gorgeous homepage Gorgeous may not be the right word, but our little magazine is finally shaping up. Thanks to the CSS regions spec, we’ve got an exciting new power, the ability to begin an article in one place and bend it to our will. (Remember, your everyday browser isn’t going to work for these demos. Try the WebKit nightly build to see what we’re talking about.) As with the rest of the examples, we’re clearly abusing these features. Off-canvas layouts (you can thank Luke Wroblewski for the name) are simply not considered to be normal patterns… yet. Here’s a quick look at what’s going on: .excerpt-container { float: left; padding: 2em; position: relative; width: 100%; } .excerpt { height: 16em; } .excerpt_name_article-1, .page-1 .article-flow-region { -webkit-flow-from: article-1; } .article-content_for_article-1 { -webkit-flow-into: article-1; } The regions pattern is comprised of at least three components: a beginning; an ending; and a source. Using CSS, we’re able to define specific elements that should be available for the content to flow through. If magazine-style layouts are something you’re interested in learning more about (and you should be), be sure to check out the great work Adobe has been doing. Looking forward, and backward As designers, builders, and consumers of the web, we share a desire to see the usability and enjoyability of websites continue to rise. We are incredibly lucky to be working in a time when a three-month-old website can be laughably outdated. Our goal ought to be to improve upon both the weaknesses and the strengths of the web platform. We seek not only smoother transitions and larger canvases, but fine-grained addressability. Our URLs should point directly and unambiguously to specific content elements, be they pages, sections, paragraphs or words. Moreover, off-screen design patterns are essential to accommodating and empowering the multitude of devices we use to access the web. We should express the desire that interpage links take advantage of the CSS transitions which have been put to such good effect in every other aspect of our designs. Transitions aren’t just nice to have, they’re table stakes in the highly competitive world of native applications. The tools and technologies we have right now allow us to create smart, beautiful, useful webpages. With a little help, we can begin removing the seams and sutures that bind the web to an earlier, less sophisticated generation. 2012 Nathan Peretic nathanperetic 2012-12-21T00:00:00+00:00 https://24ways.org/2012/infinite-canvas-moving-beyond-the-page/ code
90 Monkey Business “Too expensive.” “Over-priced.” “A bit rich.” They all mean the same thing. When you say that something’s too expensive, you’re doing much more than commenting on a price. You’re questioning the explicit or implicit value of a product or a service. You’re asking, “Will I get out of it what you want me to pay for it?” You’re questioning the competency, judgement and possibly even integrity of the individual or company that gave you that price, even though you don’t realise it. You might not be saying it explicitly, but what you’re implying is, “Have you made a mistake?”, “Am I getting the best deal?”, “Are you being honest with me?”, “Could I get this cheaper?” Finally, you’re being dishonest, because deep down you know all too well that there’s no such thing as too expensive. Why? It doesn’t matter what you’re questioning the price of. It could be a product, a service or the cost of an hour, day or week of someone’s time. Whatever you’re buying, too expensive is always an excuse. Saying it shifts acceptability of a price back to the person who gave it. What you should say, but are too afraid to admit, is: “It’s more money than I wanted to pay.” “It’s more than I estimated it would cost.” “It’s more than I can afford.” Everyone who’s given a price for a product or service will have been told at some point that it’s too expensive. It’s never comfortable to hear that. Thoughts come thick and fast: “What do I do?” “How do I react?” “Do I really want the business?” “Am I prepared to negotiate?” “How much am I willing to compromise?” It’s easy to be defensive when someone questions a price, but before you react, stay calm and remember that if someone says what you’re offering is too expensive, they’re saying more about themselves and their situation than they are about your price. Learn to read that situation and how to follow up with the right questions. Imagine you’ve quoted someone for a week of your time. “That’s too expensive,” they respond. How should you handle that? Think about what they might otherwise be saying. “It’s more money than I want to pay” may mean that they don’t understand the value of your service. How could you respond? Start by asking what similar projects they’ve worked on and the type of people they worked with. Find out what they paid and what they got for their money, because it’s possible what you offer is different from what they had before. Ask if they saw a return on that previous investment. Maybe their problem isn’t with your headline price, but the value they think they’ll receive. Put the emphasis on value and shift the conversation to what they’ll gain, rather than what they’ll spend. It’s also possible they can’t distinguish your service from those of your competitors, so now would be a great time to explain the differences. Do you work faster? Explain how that could help them launch faster, get customers faster, make money faster. Do you include more? Emphasise that, and how unique the experience of working with you will be. “It’s more than I estimated it would cost” could mean that your customer hasn’t done their research properly. You’d never suggest that to them, of course, but you should ask how they’ve arrived at their estimate. Did they base it on work they’ve purchased previously? How long ago was that? Does it come from comparable work or from a different sector? Help your customer by explaining how you arrived at your estimate. Break down each element and while you’re doing that, emphasise the parts of your process that you know will appeal to them. If you know that they’ve had difficulty with something in the past, explain how your approach will benefit them. People almost always value a positive experience more than the money they’ll save. “It’s more than I can afford” could mean they can’t afford what you offer at all, but it could also mean they can’t afford it right now or all at once. So ask if they could afford what you’re asking if they spread payment over a longer period? Ask, “Would that mean you’ll give me the business?” It’s possible they’re asking for too much for what they can afford to pay. Will they compromise? Can you reach an agreement on something less? Ask, “If we can agree what’s in and what’s out, will you give me the business?” What can they afford? When you know, you’re in a good position to decide if the deal makes good business sense, for both of you. Ask, “If I can match that price, will you give me the business?” There’s no such thing as “a bit rich”, only ways for you to get to know your customer better. There’s no such thing as “over-priced”, only opportunities for you to explain yourself better. You should relish those opportunities. There’s really also no such thing as “too expensive”, just ways to set the tone for your relationship and help you develop that relationship to a point where money will be less of a deciding factor. Unfinished Business Join me and my co-host Anna Debenham next year for Unfinished Business, a new discussion show about the business end of working in web, design and creative industries. 2012 Andy Clarke andyclarke 2012-12-23T00:00:00+00:00 https://24ways.org/2012/monkey-business/ business
89 Direction, Distance and Destinations With all these new smartphones in the hands of lost and confused owners, we need a better way to represent distances and directions to destinations. The immediate examples that jump to mind are augmented reality apps which let you see another world through your phone’s camera. While this is interesting, there is a simpler way: letting people know how far away they are and if they are getting warmer or colder. In the app world, you can easily tap into the phone’s array of sensors such as the GPS and compass, but what people rarely know is that you can do the same with HTML. The native versus web app debate will never subside, but at least we can show you how to replicate some of the functionality progressively in HTML and JavaScript. In this tutorial, we’ll walk through how to create a simple webpage listing distances and directions of a few popular locations around the world. We’ll use JavaScript to access the device’s geolocation API and also attempt to access the compass to get a heading. Both of these APIs are documented, to be included in the W3C geolocation API specification, and can be used on both desktop and mobile devices today. To get started, we need a list of a few locations around the world. I have chosen the highest mountain peak on each continent so you can see a diverse set of distances and directions. Mountain °Latitude °Longitude Kilimanjaro -3.075833 37.353333 Vinson Massif -78.525483 -85.617147 Puncak Jaya -4.078889 137.158333 Everest 27.988056 86.925278 Elbrus 43.355 42.439167 Mount McKinley 63.0695 -151.0074 Aconcagua -32.653431 -70.011083 Source: Wikipedia We can put those into an HTML list to be styled and accessed by JavaScript to create some distance and directions calculations. The next thing we need to do is check to see if the browser and operating system have geolocation support. To do this we test to see if the function is available or not using a single JavaScript if statement. <script> // If this is true, then the method is supported and we can try to access the location if (navigator.geolocation) { navigator.geolocation.getCurrentPosition(geo_success, geo_error); } </script> The if statement will be false if geolocation support is not present, and then it is up to you to do something else instead as a fallback. For this example, we’ll do nothing since our page should work as is and only get progressively better if more functionality is available. The if statement will be true if there is support and therefore will continue inside the curly brackets to try to get the location. This should prompt the reader to accept or deny the request to get their location. If they say no, the second function callback is processed, in this case a function called geo_error; whereas if the location is available, it fires the geo_success function callback. The function geo_error(){ } isn’t that exciting. You can handle this in any way you see fit. The success function is more interesting. We get a position object passed into the function which contains a series of exciting attributes, namely the latitude and longitude of the device’s current location. function geo_success(position){ gLat = position.coords.latitude; gLon = position.coords.longitude; } Now, in the variables gLat and gLon we have the user’s approximate geographical position. We can use this information to start to calculate some distances between where they are and all the destinations. At the time of writing, you can also get position.coords.heading, but on Windows and iOS devices this returned NULL. In the future, if and when this is supported, this is also where you can easily grab the compass information. Inside the geo_success function, we want to loop through the HTML to get all of the mountain peaks’ latitudes and longitudes and compute the distance. ... $('.geo').each(function(){ // Get the lat/lon from the HTML tLat = $(this).find('.lat').html() tLon = $(this).find('.lon').html() // compute the distances between the current location and this points location dist = distance(tLat,tLon,gLat,gLon); // set the return values into something useful d = parseInt(dist[0]*10)/10; a = parseFloat(dist[1]); // display the value in the HTML and style the arrow $(this).find('.distance').html(d+' km away'); $(this).find('.direction').css('-webkit-transform','rotate(-' + a + 'deg)'); // store the arc for later use if compass is available $(this).attr('data-arc',a); } In the variable d we have the distance between the current location and the location of the mountain peak based on the Haversine Formula. The variable a is the arc, which has a value from 0 to 359.99. This will be useful later if we have compass support. Given these two values we have a distance and a heading to style the HTML. The next thing we want to do is check to see if the device has a compass and then get access to the the current heading. As we’ll see, there are several ways to do this, some of which work on certain devices but not others. The W3C geolocation spec says that, along with the coordinates, there are several other attributes: accuracy; altitude; and heading. Heading is the direction to true north, which is different than magnetic north! WebKit and Windows return NULL for the heading value, but WebKit has an experimental method to fetch the heading. If you get into accessing these sensors, you’ll have to try to catch a few of these methods to finally get a value. Assuming you do, we can move on to the more interesting display opportunities. In an ideal world, this would succeed and set a variable we’ll call compassHeading to get a value between 0 and 359.99 degrees. Now we know which direction north is, we also know the direction relative to north of the path to our destination, so we can can subtract the two values to get an arrow to display on the screen. But we’re not finished yet: we also need to get the device’s orientation (landscape or portrait) and subtract the correct amount from the angle for the arrow. Once we have a value, we can use CSS to rotate the arrow the correct number of degrees. -webkit-transform: rotate(-180deg) Not all devices support a standard way to access compass information, so in the meantime we need to use a work around. On iOS, you can use the experimental event method e.webkitCompassHeading. We want the compass to update in real time as the device is moved around, so we’ll put this inside an event listener. window.addEventListener('deviceorientation', function(e) { // Loop through all the locations on the page $('.geo').each(function(){ // get the arc value from north we computed and stored earlier destination_arc = parseInt($(this).attr('data-arc')) compassHeading = e.webkitCompassHeading + window.orientation + destination_arc; // find the arrow element and rotate it accordingly $(this).find('.direction').css('-webkit-transform','rotate(-' + compassHeading + 'deg)'); } } As the device is rotated, the compass arrow will constantly be updated. If you want to see an example, you can have a look at this page which shows the distances to all the peaks on each continent. With progressive enhancement, we slowly layer on additional functionality as we go. The reader will first see the list of locations with a latitude and longitude. If the device is capable and permissions allow, it will then compute the distance. If a compass is available, with the correct permissions it will then add the final layer which is direction. You should consider this code a stub for your projects. If you are making a hyperlocal webpage with restaurant locations, for example, then consider adding these features. Knowing not only how far away a place is, but also the direction can be hugely important, and since the compass is always active, it acts as a guide to the location. Future developments Improvements to this could include setting a timer and recalling the navigator.geolocation.getCurrentPosition() function and updating the distances. I chose very distant mountains so kilometres made sense, but you can divide again by 1,000 to convert to metres if you are dealing with much nearer places. Walking or driving would change the distances so the ability to refresh would be important. It is outside the scope of this article, but if you manage to get this HTML to work offline, then you can make a nice web app which sits on your devices’ homescreens and works even without an internet connection. This could be ideal for travellers in an unknown city looking for your destination. Just with offline storage, base64 encoding and data URIs, it is possible to embed plenty of design and functionality into a small offline webpage. Now you know how to use JavaScript to look up a destination’s location and figure out the distance and direction – never get lost again. 2012 Brian Suda briansuda 2012-12-19T00:00:00+00:00 https://24ways.org/2012/direction-distance-and-destinations/ code
88 Think First, Code Later This is a story that’s best told from the end, and it’s probably one you’re all familiar with. You, or someone just like you, have been building a website, probably as part of a skilled and capable team. You’re a front-end developer, focusing on JavaScript – it’s either your sole responsibility or shared around. It’s quite a big job, been going on for months, and at last it feels like you’re reaching the end of it. But, in a brief moment of downtime, you step back and take a look at the code as a whole. You notice that the folder called “jQuery plugins” suddenly looks rather full, and maybe there’s evidence of several methods of doing the same thing; there are loads of little niggly fixes in the bug tracker; and every place you use Ajax the structure of the data is slightly different. You sigh, and your shoulders droop slightly, and you think “Yeah, we’ll do that more cleanly next time.” The thing is, you probably already know how to rewrite the start of this story to make the ending work better. This situation is not really anyone’s fault – it’s just an accumulation of all the things you decided along the way, all the things you agreed you’d fix later that have disappeared into the black hole of technical debt, and accomodating all the “can we just…?” requests from around the team and the client. So, the solution to this is easy, right? More interminable planning meetings, more tightly controlled and documented specifications, less freedom to innovate, to try out new ideas and enjoy what you’re doing. Wait, that sounds even less fun than the old way. Minimum viable planning Actually, planning and specifications are exactly what you need, but the way you go about them can make a real difference, both to the quality of your code, and the quality of your life as a developer. It can be as simple as being a little more thoughtful before starting on any new piece of functionality. Involve your whole team if possible, or at least those working on what you’re doing. Canvass opinions and work out what the solution to the problem might look like first, rather than coding speculatively to find out. There are easy ways you can get into this habit of putting the thought and design up front, and it doesn’t have to mean spending more time on the project as a whole. It also doesn’t have to result in reams of functional specifications. Instead, let the code itself form the specification. As JavaScript applications become more complex, unit testing is becoming ever more important. So embrace it, whether you prefer QUnit, or Mocha, or any of the other JavaScript testing frameworks out there. The TDD (or test-driven development) pattern is all about writing the tests first and then writing functional code to pass those tests; or, if you prefer, code that meets the specification given by the tests. Sounds like a hassle at first, but once you get into the rhythm of it you should find that the time spent writing tests up front is no greater, and often significantly less, than the time you would have spent fixing bugs afterwards. If what you’re working on requires an API between client and server (usually Ajax but this can apply to any method of sending or receiving data) then spend a bit of time with the back-end developer to design the data contracts, before either of you cut any code. Work out what the API endpoints are going to be, and what the data structure you’ll get back from a certain endpoint looks like. A mock JSON object documented on a wiki is enough and it can be atomic. Don’t worry about planning the entire project at once, just plan enough to get on with your current tasks. Definition in this way doesn’t have to make your API immutable – change is still fine – but if you know roughly where you’re heading, then not only can your team’s efforts become more parallel, but you’re far more likely to have an easier time making it all work. And again, you have a specification – the shape of the data – to write your JavaScript against. Putting everything together, you end up with a logical flow of development, from the specification agreed with the client (your backlog), to the specification agreed with your team (the API contract design), to the specification agreed with your code (your unit tests). Hopefully, there will be ample clues in all of this to inform your front-end library choices, because by then you should have a better picture of what you’re going to need. What the framework? As a JavaScript developer predominantly, these are the choices I’m particularly interested in – how and why you use JavaScript libraries and frameworks, both what you expect from them and what you actually get. If we look back at how web development, and specifically JavaScript development has progressed – from the earliest days of using lines and lines of Dreamweaver code-barf to make an image rollover effect, to today’s large frameworks that handle working with the DOM, Ajax communication and visual effects all in one hit – the purpose of it is clear: to smooth over the inconsistent bumps between browsers and give a solid, reliable, predictable base on which to put our desired functionality. Understanding what we expect the language as a specification to do, and matching that to what we observe browsers actually doing, and then smoothing out the differences, is a big job. Since the language and the implementations are also changing as we go along, it also feels like a never-ending job. So make full use of this valuable effort. Use jQuery or YUI or anything else you’re comfortable with, but it still pays to think early on about what you need your library to do and what the best choice is to meet that need. I’ve come in to projects as a fixer and found, to take a recent example, that jQuery UI was being used just to provide a date picker and a modal effect. That’s a lot of code weight to provide two fairly simple pieces of functionality that could easily be covered by smaller plugins. Which isn’t to say that jQuery UI itself is a bad choice, but I could see that it had been included late on just to do those things, whereas a more considered approach would have been to put the library in early and use it more universally. There are other choices, too. If you automatically throw in jQuery (or whatever your favourite main library is) to a small site with limited functionality, you might only touch a tiny fraction of its scope. In my own development I started looking at what I actually needed from a JavaScript library. For a simple project like What the Framework?, all jQuery needed to do was listen for .ready() and then perform some light DOM selection before handing over to a client-side MVC framework. So perhaps there was another way to go about this while still avoiding the cross-browser headaches. Deleting jQuery But the jQuery pattern is compelling and familiar. And once you’re comfortable with something, it’s a bit of an effort to force yourself out of that comfort zone and learn. But looking back at my whole career, I realised that I’ve relearned pretty much everything I do, probably several times, since I started out. So it’s worth keeping in mind that learning and trying new things is how development has advanced to where it is now, and how it will keep advancing in the future. In the end this lead me to Ender, which is billed as an NPM-style package manager for the browser, letting you search for and manage small, loosely coupled modules and their dependencies, and compile them to one file with a common API. For What the Framework I ended up with a set of DOM tools, Underscore and Knockout, all minified into 25kb of JavaScript. This compares really well with 32kb minified for jQuery on its own, and Ender’s use of the dollar variable and the jQuery-like syntax in many modules makes switching over a low-friction experience. On more complex projects, where you’re really going to use all the features of something like jQuery, but want to minimise the loading of other dependencies when you don’t need them, I’ve recently started looking at Jam. This uses the RequireJS pattern to compile commonly used code into a library file and then manage dependencies and bring in others on a per-page basis depending on how you need it. Again, it all comes down to thinking about what you need and using it only when you need it. And the configurability of tools like Ender or Jam allow you to be responsive to changing requirements as your project grows. There is no right answer That’s not to say this way of working automatically makes things easier. It doesn’t. On a large, long-running project or one where future functionality is unknown, it’s still hard to predict and plan for everything – at least until crystal balls as a service come about. But by including strong engineering practices in your front-end, and trying to minimise technical debt, you’re at least giving yourself a decent safety net to guard against the “can we just…?” tendencies that are a fact of life. So, really, this is not an advocation of using a particular technology or framework, because I can’t tell you what works for you or your team. But what I can tell you is that working this way round has done wonders for my productivity and enthusiasm, both for code quality and for trying out new libraries. Give it a go, you might like it! 2012 Stephen Fulljames stephenfulljames 2012-12-07T00:00:00+00:00 https://24ways.org/2012/think-first-code-later/ process
87 Content Planning Demystified The first thing you learn as a junior editor is that you can’t do everything yourself. You must rely on someone else to do at least part of what must be done: the long-range planning, the initial drafting or shooting or recording, the editing, the production, the final polish. All of those pieces of work that belong to someone else take quite a lot of time — days, weeks, sometimes months. If you’re the sort of person who wrote college term papers the night before they were due, this can come as a bit of a shock. To my twenty-two-year-old self, it certainly did. It turns out that the only real way to avoid a trainwreck with editorial work is to get ahead of the trouble, line everything up carefully, and leave oodles of room for all the pieces to connect on time. The same is true of content strategy, content planning, and just about everything to do with content on the web, except for the writing itself — and that, too, usually takes far longer than anyone expects. If you’re not a professional editor and you suddenly find yourself dealing with content creation, you’re almost certainly going to underestimate the time and effort involved, or to skip something important in the planning process that pops up to bite you later. Without good content, it doesn’t matter how well designed or coded your web project is, because it won’t be doing the thing it’s meant to do. And even if content is far from your specialty, you may well end up being the only one willing to coordinate it far enough in advance to avoid a chaotic ending. Whether you’re hiring writers and editors for a big project, working with a small client, or coaxing some editorial help out of a co-worker, getting the planning work done correctly — and ahead of time — will allow you to orchestrate a glorious ballet of togetherness, instead of feverishly scraping together something to put on your site when the deadline looms. So get out the graph paper and the pocket protector, because we’re going to go Full Nerd on this problem. Know your poison Anyone who’s seen a project delayed for six months by content trouble, or derailed by content that’s bland and unhelpful, knows this stuff can make you feel like a dead sock. To get ahead of the problem, you’re going to have to learn to spot common problems and plan your way around them. On web projects without a dedicated editorial lead, you’re likely to encounter content that is: Useless – Content that doesn’t serve your readers’ needs in some way is pointless. And because it takes up your time and crowds out genuinely helpful things, it’s actually damaging. The logic is simple: you can make content that’s all about you, and that serves your stated messaging goals, but if no one is motivated to read it, it’s a waste of everyone’s time. Badly written – When you publish articles or instructions or other content that is too stiffly formal, overly wordy, hard to understand, offensive, unintentionally cheesy, or otherwise off in tone or style, you’re doing two things. First, you’re weakening the information you’re trying to convey by making it obscure or annoying. Second — and this one is even more damaging — you’re demonstrating bad taste. When you get the cultural elements of publishing wrong, you encourage your readers to believe that you either don’t understand them or don’t care about getting it wrong. Gooey – Content strategists have been talking about structured content (that’s chunks versus blobs) for years. If you’re publishing more than a few dozen pages without thinking through the structure of your content, you’re probably missing a chance to improve your long-term efficiency. If you’re publishing more than a couple of thousand pages without taking care of your content structure, you’re probably doing a lot more manual wrangling (or cumbersome CMS work) than you need to be, especially when it comes to cross-platform publishing. Unregulated – If you’re not tracking what works and what doesn’t — and especially if you don’t know what “works” means for your project or organization — you’re almost certainly getting worse results than you should be, for more work. Overabundant – As demonstrated by the cinnamon challenge, too much of a delicious thing can be a giant and publicly embarrassing disaster. For most projects and organizations, if you’re making more stuff than your readers can handle, or if you’re spreading your creative and editorial resources too thinly, that’s bad. Spammers, content farms, and barrel-bottom tabloids have their own special math, the side effects of which include insomnia, irritability, and crying in traffic while silently mouthing Wilson Phillips lyrics. Prevent all preventable damage Once you know what kind of trouble to look for, you can prevent a lot of it by doing some smart planning well before someone starts writing (or recording or shooting video). To prevent uselessness: Know your readers and decide what you’re trying to accomplish — with your website as a whole, and with each piece of content, always. Once you know what you’re trying to achieve, you can evaluate your work as you go to make sure that it’s actually doing the right thing. (I’ve written a lot more about this for A List Apart and in The Elements of Content Strategy.) To prevent bad writing: Establish a consistent and appropriate style using examples (and a style guide if you need one), designate an editor, hire good writers, and make time for quality control. Kate Kiefer’s style guide for MailChimp is a superb example of style-wrangling that everyone can use. To prevent repulsive goo: Give your content as much structure as possible, and know how structure relates to your entire publishing ecosystem, including all those mobile devices. Sara Wachter-Boettcher’s Content Everywhere and Karen McGrane’s Content Strategy for Mobile offer brilliant yet friendly introductions to the wide world of structured content. To prevent unregulated chaos: Measure everything that matters to your project, your client, your organization, and especially your readers — not generic measures of someone else’s success. Measure it all regularly. Be disciplined. Adjust at regular intervals. Rick Allen’s series on content strategy analytics is an excellent place to begin (part one; part two). To prevent overabundance: Stop trying to do everything and focus on giving your readers just a few things they want and genuinely need. Don’t establish a schedule your writers might not be able to keep, and focus on differentiating yourself with quality, not quantity. (And while you’re at it, scratch the auto-posting to social networks and the cross-posting between them. It’s about as engaging as an automated phone system.) At a slightly higher level, pick the right content person (or team) for the work. If you really only need a few pages of copy, find a smart writer who does good work for multi-platform readers. If you’re slinging tens of thousands of pages of content, get someone with field experience in high-level editorial planning and the ability to turn blobs into chunks and melted goo into Legos. If you’re starting a project that involves making a lot of content over time, bring in someone with journalism experience (or get your client to do so). “But wait!” you may say. “I’m not hiring anyone. I have to do this all myself.” That’s not uncommon at all. The bad news is, you have to learn a bunch of stuff. The good news is, you get to learn a bunch of awesome stuff. Figure out what the project needs, just as though you were going to hire someone, and then give yourself time to get up to speed. If it’s a really complicated project, you’re probably going to have trouble unless you eventually get professional help. But if it’s small and you can do it in steps, you can certainly do much better by giving yourself a plan and working on the things that matter most. Plan for the marathon, not the sprint Launching with awesome content is a tiny fraction of a victory, which is why it’s so important that your content not be gooey or unregulated. It also means that if you don’t plan for a realistic publication schedule, you are going to slam into reality in a really unpleasant way not too long after you’ve begun. If you’re asking people to make words (or videos or whatever) for you, they’re going to have to do less of something else, so plan for that beforehand. And while you’re at it, unless publishing is your core business, ditch the feed-the-beast plan that leads to fluffy blog posts and spiritless, unhelpful social media content. It’s antisocial for your reading community, offers short-term gains at best, and will burn you out or lower your standards until you don’t even know you’re doing lousy work. Good content is expensive, no matter how you do it, but spreading yourself too thin is a much worse investment than doing a smaller thing well and gradually building up a body of superb content that people want to share and keep and return to. 2012 Erin Kissane erinkissane 2012-12-20T00:00:00+00:00 https://24ways.org/2012/content-planning-demystified/ content
86 Flashless Animation Animation in a Flashless world When I splashed down in web design four years ago, the first thing I wanted to do was animate a cartoon in the browser. I’d been drawing comics for years, and I’ve wanted to see them come to life for nearly as long. Flash animation was still riding high, but I didn’t want to learn Flash. I wanted to learn JavaScript! Sadly, animating with JavaScript was limiting and resource-intensive. My initial foray into an infinitely looping background did more to burn a hole in my CPU than amaze my friends (although it still looks pretty cool). And there was still no simple way to incorporate audio. The browser technology just wasn’t there. Things are different now. CSS3 transitions and animations can do most of the heavy lifting and HTML5 audio can serve up the music and audio clips. You can do a lot without leaning on JavaScript at all, and when you lean on JavaScript, you can do so much more! In this project, I’m going to show you how to animate a simple walk cycle with looping audio. I hope this will inspire you to do something really cool and impress your friends. I’d love to see what you come up with, so please send your creations my way at rachelnabors.com! Note: Because every browser wants to use its own prefixes with CSS3 animations, and I have neither the time nor the space to write all of them out, I will use the W3C standard syntaxes; that is, going prefix-less. You can implement them out of the box with something like Prefixfree, or you can add prefixes on your own. If you take the latter route, I recommend using Sass and Compass so you can focus on your animations, not copying and pasting. The walk cycle Walk cycles are the “Hello world” of animation. One of the first projects of animation students is to spend hours drawing dozens of frames to complete a simple loopable animation of a character walking. Most animators don’t have to draw every frame themselves, though. They draw a few key frames and send those on to production animators to work on the between frames (or tween frames). This is meticulous, grueling work requiring an eye for detail and natural movement. This is also why so much production animation gets shipped overseas where labor is cheaper. Luckily, we don’t have to worry about our frame count because we can set our own frames-per-second rate on the fly in CSS3. Since we’re trying to impress friends, not animation directors, the inconsistency shouldn’t be a problem. (Unless your friend is an animation director.) This is a simple walk cycle I made of my comic character Tuna for my CSS animation talk at CSS Dev Conference this year: The magic lies here: animation: walk-cycle 1s steps(12) infinite; Breaking those properties down: animation: <name> <duration> <timing-function> <iteration-count>; walk-cycle is a simple @keyframes block that moves the background sprite on .tuna around: @keyframes walk-cycle { 0% {background-position: 0 0; } 100% {background-position: 0 -2391px;} } The background sprite has exactly twelve images of Tuna that complete a full walk cycle. We’re setting it to cycle through the entire sprite every second, infinitely. So why isn’t the background image scrolling down the .tuna container? It’s all down to the timing function steps(). Using steps() let us tell the CSS to make jumps instead of the smooth transitions you’d get from something like linear. Chris Mills at dev.opera wrote in his excellent intro to CSS3 animation : Instead of giving a smooth animation throughout, [steps()] causes the animation to jump between a set number of steps placed equally along the duration. For example, steps(10) would make the animation jump along in ten equal steps. There’s also an optional second parameter that takes a value of start or end. steps(10, start) would specify that the change in property value should happen at the start of each step, while steps(10, end) means the change would come at the end. (Seriously, go read his full article. I’m not going to touch on half the stuff he does because I cannot improve on the basics any more than he already has.) The background A cat walking in a void is hardly an impressive animation and certainly your buddy one cube over could do it if he chopped up some of those cat GIFs he keeps using in group chat. So let’s add a parallax background! Yes, yes, all web designers signed a peace treaty to not abuse parallax anymore, but this is its true calling—treaty be damned. And to think we used to need JavaScript to do this! It’s still pretty CPU intensive but much less complicated. We start by splitting up the page into different layers, .foreground, .midground, and .background. We put .tuna in the .midground. .background has multiple background images, all set to repeat horizontally: background-image: url(background_mountain5.png), url(background_mountain4.png), url(background_mountain3.png), url(background_mountain2.png), url(background_mountain1.png); background-repeat: repeat-x; With parallax, things in the foreground move faster than those in the background. Next time you’re driving, notice how the things closer to you move out of your field of vision faster than something in the distance, like a mountain or a large building. We can imitate that here by making the background images on top (in the foreground, closer to us) wider than those on the bottom of the stack (in the distance). The different lengths let us use one animation to move all the background images at different rates in the same interval of time: animation: parallax_bg linear 40s infinite; The shorter images have less distance to cover in the same amount of time as the longer images, so they move slower. Let’s have a look at the background’s animation: @keyframes parallax_bg { 0% { background-position: -2400px 100%, -2000px 100%, -1800px 100%, -1600px 100%, -1200px 100%; } 100% { background-position: 0 100%, 0 100%, 0 100%, 0 100%, 0 100%; } } At 0%, all the background images are positioned at the negative value of their own widths. Then they start moving toward background-position: 0 100%. If we wanted to move them in the reverse direction, we’d remove the negative values at 0% (so they would start at 2400px 100%, 2000px 100%, etc.). Try changing the values in the codepen above or changing background-repeat to none to see how the images play together. .foreground and .midground operate on the same principles, only they use single background images. The music After finishing the first draft of my original walk cycle, I made a GIF with it and posted it on YTMND with some music from the movie Paprika, specifically the track “The Girl in Byakkoya.” After showing it to some colleagues in my community, it became clear that this was a winning combination sure to drive away dresscode blues. So let’s use HTML5 to get a clip of that music looping in there! Warning, there is sound. Please adjust your volume or apply headphones as needed. We’re using HTML5 audio’s loop and autoplay abilities to automatically play and loop a sound file on page load: <audio loop autoplay> <source src="http://music.com/clip.mp3" /> </audio> Unfortunately, you may notice there is a small pause between loops. HTML5 audio, thou art half-baked still. Let’s hope one day the Web Audio API will be able to help us out, but until things improve, we’ll have to hack our way around these shortcomings. Turns out there’s a handy little script called seamlessLoop.js which we can use to patch this. Mind you, if we were really getting crazy with the Cheese Whiz, we’d want to get out big guns like sound.js. But that’d be overkill for a mere loop (and explaining the Web Audio API might bore, rather than impress your friends)! Installing seamlessLoop.js will get rid of the pause, and now our walk cycle is complete. (I’ve done some very rough sniffing to see if the browser can play MP3 files. If not, we fall back to using .ogg formatted clips (Opera and Firefox users, you’re welcome).) Really impress your friends by adding a run cycle So we have music, we have a walk cycle, we have parallax. It will be a snap to bring them all together and have a simple, endless animation. But let’s go one step further and knock the socks off our viewers by adding a run cycle. The run cycle Tacking a run cycle on to our walk cycle will require a third animation sequence: a transitional animation of Tuna switching from walking to running. I have added all these to the sprite: Let’s work on getting that transition down. We’re going to use multiple animations on the same .tuna div, but we’re going to kick them off at different intervals using animation-delay—no JavaScript required! Isn’t that magical? It requires a wee bit of math (not much, it doesn’t hurt) to line them up. We want to: Loop the walk animation twice Play the transitional cycle once (it has a finite beginning and end perfectly drawn to pick up between the last frame of the walk cycle and the first frame of the run cycle—no looping this baby) RUN FOREVER. Using the pattern animation: <name> <duration> <timing-function> <delay> <iteration-count>, here’s what that looks like: animation: walk-cycle 1s steps(12) 2, walk-to-run .75s steps(12) 2s 1, run-cycle .75s steps(13) 2.75s infinite; I played with the times to get make the movement more realistic. You may notice that the running animation looks smoother than the walking animation. That’s because it has 13 keyframes running over .75 second instead of 12 running in one second. Remember, professional animation studios use super-high frame counts. This little animation isn’t even up to PBS’s standards! The music: extended play with HTML5 audio sprites My favorite part in the The Girl in Byakkoya is when the calm opening builds and transitions into a bouncy motif. I want to start with Tuna walking during the opening, and then loop the running and bounciness together for infinity. The intro lasts for 24 seconds, so we set our 1 second walk cycle to run for 24 repetitions: walk-cycle 1s steps(12) 24 We delay walk-to-run by 24 seconds so it runs for .75 seconds before… We play run-cycle at 24.75 seconds and loop it infinitely For the music, we need to think of it as two parts: the intro and the bouncy loop. We can do this quite nicely with audio sprites: using one HTML5 audio element and using JavaScript to change the play head location, like skipping tracks with a CD player. Although this technique will result in a small gap in music shifts, I think it’s worth using here to give you some ideas. // Get the audio element var byakkoya = document.querySelector('audio'); // create function to play and loop audio function song(a){ //start playing at 0 a.currentTime = 0; a.play(); //when we hit 64 seconds... setTimeout(function(){ // skip back to 24.5 seconds and keep playing... a.currentTime = 24.55; // then loop back when we hit 64 again, or every 59.5 seconds. setInterval(function(){ a.currentTime = 24.55; },39450); },64000); } The load screen I’ve put it off as long as I can, but now that the music and the CSS are both running on their own separate clocks, it’s imperative that both images and music be fully downloaded and ready to run when we kick this thing off. So we need a load screen (also, it’s nice to give people a heads-up that you’re about to blast them with music, no matter how wonderful that music may be). Since the two timers are so closely linked, we’d best not run the animations until we run the music: * { animation-play-state: paused; } animation-play-state can be set to paused or running, and it’s the most useful thing you will learn today. First we use an event listener to see when the browser thinks we can play through from the beginning to end of the music without pause for buffering: byakkoya.addEventListener("canplaythrough", function () { }); (More on HTML5 audio’s media events at HTML5doctor.com) Inside our event listener, I use a bit of jQuery to add class of .playable to the body when we’re ready to enable the play button: $("body").addClass("playable"); $("#play-me").html("Play me.").click(function(){ song(byakkoya); $("body").addClass("playing"); }); That .playing class is special because it turns on the animations at the same time we start playing the song: .playing * { animation-play-state: running; } The background We’re almost done here! When we add the background, it needs to speed up at the same time that Tuna starts running. The music picks up speed around 24.75 seconds in, and so we’re going to use animation-delay on those backgrounds, too. This will require some math. If you try to simply shorten the animation’s duration at the 24.75s mark, the backgrounds will, mid-scroll, jump back to their initial background positions to start the new animation! Argh! So let’s make a new @keyframe and calculate where the background position would be just before we speed up the animation. Here’s the formula: new 0% value = delay ÷ old duration × length of image new 100% value = new 0% value + length of image Here’s the formula put to work on a smaller scale: Voilà! The finished animation! I’ve always wanted to bring my illustrations to life. Then I woke up one morning and realized that I had all the tools to do so in my browser and in my head. Now I have fallen in love with Flashless animation. I’m sure there will be detractors who say HTML wasn’t meant for this and it’s a gross abuse of the DOM! But I say that these explorations help us expand what we expect from devices and software and challenge us in good ways as artists and programmers. The browser might not be the most appropriate place for animation, but is certainly a fun place to start. There is so much you can do with the spec implemented today, and so much of the territory is still unexplored. I have not yet begun to show you everything. In eight months I expect this demo will represent the norm, not the bleeding edge. I look forward to seeing the wonderful things you create. (Also, someone, please, do something about that gappy HTML5 audio looping. It’s a crying shame!) 2012 Rachel Nabors rachelnabors 2012-12-06T00:00:00+00:00 https://24ways.org/2012/flashless-animation/ code
85 Starting Your Project on the Right Foot (and Keeping It There) I’m not sure if anything is as terrifying as beginning a new design project. I often spend hours trying to find the best initial footing in a design, so I’ve been working hard to improve my process, particularly for the earliest stages of a project. I want to smooth out the bumps that disrupt my creative momentum and focus on the emotional highs and lows I experience, and then try to minimize the lows and ride the highs as long as possible. Design is often a struggle broken up by blissful moments of creative clarity that provide valuable force to move your work forward. Momentum is a powerful tool in creative work, and it’s something we don’t always maximize when we’re working because of the hectic nature of our field. Obviously, every designer is going to have a different process, but I thought I’d share some of the methods I’ve begun to adopt. I hope this will spark a conversation among designers who are interested in looking at process in a new way. Jump-starting a project I cannot overstate the importance of immersing yourself in design and collecting ample amounts of inspiration when beginning a project. I make it a daily practice to visit a handful of sites (Dribbble, Graphic Exchange, Web Creme, siteInspire, Designspiration, and others) and save any examples of design that I like. I then sort them into general categories (publication design, illustration, typography, web design, and so on). Enjoying a bit of fresh design every day helps me absorb it and analyze why it’s effective instead of just imitating it.  Many designers are afraid to look at too much design for fear that they’ll be tempted to copy it, but I feel a steady influx of design inspiration reduces that possibility. You’re much more likely to take the easy way out and rip off a design if you’re scrambling for inspiration after getting stuck. If you are immersed in design from a variety of mediums, you’ll engage your creative brain on multiple levels and have an easier time creating something unique for your project. Looking at good design will not make you a good designer but it will make you a better designer. Design is design Try not to limit your visual research to the medium you’re working in. Websites, books, posters and packaging all have their own unique limitations and challenges, and any one of those characteristics could be useful to you. Posters need to grab the viewer and pass on a small tidbit of information; packaging needs to encourage physical interaction; and websites need to encourage exploration. If you know the challenges you’ll be facing, you will know where to look for design that tackles those same problems. I find it refreshing to look at design from the turn of the nineteenth century, when type was laid out on objects without thought to aesthetics. Many vintage packages break all sorts of modern design rules, and looking at that kind of work is a great way to spark your creativity. Pulling yourself out of the box and away from the rules of what you’re working on can reveal solutions that are innovative and unique. After a little finessing, the warning label text from a 1940s hazardous chemical box from could have the exact type and icon arrangement you need for your project. There’s a massive pool of design to pull from that doesn’t have the limitations the web has, and exploring those design worlds will help you grow your own repertoire. If all else fails, start with the footer The very beginning of a project is the most frustrating point in a project for me. I’m trying to figure out typeface combinations, colors and the overall voice of the design, and until I find the right solutions, I’m a wreck. I’ve found often that my frustration stems from trying to solve too many problems at once. The beginning of a project has a lot of moving targets, nearly endless possible solutions, and constantly changing variables. You’ll knock out one problem only to discover your solution doesn’t jive with something you worked out earlier — you end up designing in circles. If you find yourself getting stuck at the beginning of a website design, try working out one specific element of the site and see what emerges. I’m going to recommend the footer. Why? Footers can easily be ignored in a design or become a dumping ground for items that couldn’t be worked into the main layout. But, at the start of most projects, the minimum content requirements for the footer are usually established. There needs to be a certain number of links, social media buttons, copyright details, a search bar, and so on. It’s a self-contained item within the design that has a specific purpose, and that’s a great element to focus on when you’re stuck in a design. Colors, typefaces, link styles, input fields and buttons can all be sketched out from just the footer. It’s a very flexible element that can be as prominent or subtle as you want, and it’s a solid starting point for setting the tone and style of a site. Save the details Designers love details. I love details. But don’t let nitpicking early on in your process kill your creative momentum. Design is an emotional process, and being frustrated or defeated by a tricky problem or a graphical detail you just can’t nail down can deflate your creative energies. If you hit a roadblock, set it aside and tackle another piece of the project. As you spend time engaged in a design, the style you develop will evolve according to the needs of the content, and you might arrive naturally at a solution that will work perfectly for the problem that had you stuck before.  If I find myself working on one particular element for more than a half an hour without any clear movement, I shelve it. Designers often wear their obsessive detail-oriented tendencies as a badge of honor, but there’s a difference between making the design better and wasting time. If you’ve spent hours nudging elements around pixel by pixel and can’t settle on something, it probably means what you’re doing isn’t making a huge improvement on the design. Don’t be afraid to let it lie and come at it again with fresh eyes. You will be better equipped to tackle the finer points of a project once you’ve got the broad strokes defined. Have a plan when you start and stop designing We all know that creativity isn’t something you can turn on effortlessly, and it’s easy to forget the emotional process that goes along with design. If you leave a project in a place of frustration, it’s going to stay with you in your free time and affect you negatively, like a dark cloud of impending disaster. Try to end each design session with a victory, a small bit of definable progress that you can take with you in your downtime. Even something as small as finding the right opacity for the interior shadow on the search bar in the header of the site is a win. Likewise, when you return to a project after a break, it can be difficult to get the ball rolling on the design again if you set it down without a clear path for the next steps. I find that I work on details best when I’m returning from downtime, when I’m fresh and re-energized and ready to dig in again. Try to pick out at least one element you’d like to fine-tune when you are winding down in a design session and use it to kick-start your next session. Content is king I would argue there is nothing more crucial to the success of a design than having the content defined from the outset. Designing without content is similar to designing without an audience, and designing with vague ideas of content types and character limits is going to result in a muted design that doesn’t reach its full potential. Images and language go hand in hand with design, and can take a design from functional to outstanding if you have them available from the outset. We don’t always have the luxury of having content to build a design around, but fight for it whenever you can. For example, if the site you are designing is full of technical jargon, your paragraphs might need a longer line length to accommodate the longer words being used.  Often, working with content will lead to design solutions you wouldn’t have come to otherwise. Design speaks to content, and content speaks to design. Lorem ipsum doesn’t speak to anyone (unless you know Latin, in which case, congratulations!). Every project has its own set of needs, and every designer has his or her own method of working. There’s obviously no perfect process to design, and being dogmatic about process can be just as harmful as not having one. Exposing yourself to new design and new ways of designing is an easy way to test your skills and grow. When things are hard and you can’t get any momentum going on a design, this is when your skill set is truly challenged. We all hope to get wonderful projects with great assets and ample creative possibilities, but you won’t always be so blessed, and this is when the quality of your process is really going to shine. 2012 Bethany Heck bethanyheck 2012-12-02T00:00:00+00:00 https://24ways.org/2012/starting-your-project-on-the-right-foot/ process
84 Responsive Responsive Design Now more than ever, we’re designing work meant to be viewed along a gradient of different experiences. Responsive web design offers us a way forward, finally allowing us to “design for the ebb and flow of things.” With those two sentences, Ethan closed the article that introduced the web to responsive design. Since then, responsive design has taken the web by storm. Seemingly every day, some company is touting their new responsive redesign. Large brands such as Microsoft, Time and Disney are getting in on the action, blowing away the once common criticism that responsive design was a technique only fit for small blogs. Certainly, this is a good thing. As Ethan and John Allsopp before him, were right to point out, the inherent flexibility of the web is a feature, not a bug. The web’s unique ability to be consumed and interacted with on any number of devices, with any number of input methods is something to be embraced. But there’s one part of the web’s inherent flexibility that seems to be increasingly overlooked: the ability for the web to be interacted with on any number of networks, with a gradient of bandwidth constraints and latency costs, on devices with varying degrees of hardware power. A few months back, Stephanie Rieger tweeted “Shoot me now…responsive design has seemingly become confused with an opportunity to reduce performance rather than improve it.” I would love to disagree, but unfortunately the evidence is damning. Consider the size and number of requests for four highly touted responsive sites that were launched this year: 74 requests, 1,511kb 114 requests, 1,200kb 99 requests, 1,298kb 105 requests, 5,942kb And those numbers were for the small screen versions of each site! These sites were praised for their visual design and responsive nature, and rightfully so. They’re very easy on the eyes and a lot of thought went into their appearance. But the numbers above tell an inconvenient truth: for all the time spent ensuring the visual design was airtight, seemingly very little (if any) attention was given to their performance. It would be one thing if these were the exceptions, but unfortunately they’re not. Guy Podjarny, who has done a lot of research around responsive performance, discovered that 86% of the responsive sites he tested were either the same size or larger on the small screen as they were on the desktop. The reality is that high performance should be a requirement on any web project, not an afterthought. Poor performance has been tied to a decrease in revenue, traffic, conversions, and overall user satisfaction. Case study after case study shows that improving performance, even marginally, will impact the bottom line. The situation is no different on mobile where 71% of people say they expect sites to load as quickly or faster on their phone when compared to the desktop. The bottom line: performance is a fundamental component of the user experience. So, given it’s extreme importance in the success of any web project, why is it that we’re seeing so many bloated responsive sites? First, I adamantly disagree with the belief that poor performance is inherent to responsive design. That’s not a rule – it’s a cop-out. It’s an example of blaming the technique when we should be blaming the implementation. This argument also falls flat because it ignores the fact that the trend of fat sites is increasing on the web in general. While some responsive sites are the worst offenders, it’s hardly an issue resigned to one technique. To fix the issue, we need to stop making excuses and start making improvements instead. Here, then, are some things we can do to start improving the state of responsive performance, and performance in general, right now. Create a culture of performance If you understand just how important performance is to the success of a project, the natural next step is to start creating a culture where high performance is a key consideration. One of the things you can do is set a baseline. Determine the maximum size and number of requests you are going to allow, and don’t let a page go live if either of those numbers is exceeded. The BBC does this with its responsive mobile site. A variation of that, which Steve Souders discussed in a recent podcast is to create a performance budget based on those numbers. Once you have that baseline set, if someone comes along and wants to add a something to the page, they have to make sure the page remains under budget. If it exceeds the budget, you have three options: Optimize an existing feature or asset on the page Remove an existing feature or asset from the page Don’t add the new feature or asset The idea here is that you make performance part of the process instead of something that may or may not get tacked on at the end. Embrace the pain This troubling trend of web bloat can be blamed in part on the lack of pain associated with poor performance. Most of us work on high-speed connections with low latency. When we fire up a 4Mb site, it doesn’t feel so bad. When I tested the previously mentioned 5,942kb site on a 3G network, it took over 93 seconds to load. A minute and a half just staring at a white screen. Had anyone working on that project experienced that, you can bet the site wouldn’t have launched in that state. Don’t just crunch numbers. Fire up your site on a slower network and see what it feels like to wait. If you don’t have access to a slow network, simulate one using a tool like Slowy, Throttle or the Network Conditioner found in Mac OS X 10.7. Watch for low-hanging fruit There are a bunch of general performance improvements that apply to any site (responsive or not) but often aren’t made. A great starting point is to refer to Yahoo!‘s list of rules. Some of this might sound complicated or intimidating, but it doesn’t have to be. You can grab an .htaccess file from HTML 5 Boilerplate or use Sergey Chernyshev’s drop-in .htaccess file. You can use tools like SpriteMe to simplify the creation of sprites, and ImageOptim to compress images. Just by implementing these simple optimizations you will achieve a noticeable improvement in terms of weight and page load time. Be careful with images The most common offender for poor responsive performance is downloading unnecessarily large images, or worse yet, multiple sizes of the same image. For background images, simply being careful with where and how you include the image can ensure you don’t get caught in the trap of multiple background images being downloaded without being used. Don’t count on display:none to help. While it may hide elements from displaying on screen, those images will still be requested and downloaded. Content images can be a little trickier. Whatever you do, don’t serve a large image that works on a large screen display to small screens. It’s wasteful, not only in terms of adding weight to the page, but also in wasting precious memory. Instead, use a tool like Adaptive Images or src.sencha.io to make sure only appropriately sized images are being downloaded. The new <picture> element that has been so often discussed is another excellent solution if you’re feeling particularly future-oriented. A picture polyfill exists so that you can start using the element now without any worries about support. Conditional loading Don’t load any more than you absolutely need to. If a script isn’t needed at certain sizes, use the matchMedia polyfill to ensure it only loads when needed. Use eCSSential to do the same for unnecessary CSS files. Last year on 24 ways, Jeremy Keith wrote an article about conditional loading of content in a responsive design based on the screen width. The technique was later refined by the Filament Group into what they dubbed the Ajax-Include Pattern. It’s a powerful and simple way to lighten the load on small screens as well as reduce clutter. Go vanilla? If you take a look at the HTTP Archive you’ll see that other than image size, JavaScript is the heaviest asset on a page weighing in at 215kb on average. It also boasts the fifth highest correlation to load time as well as the second highest correlation to render time. Much of the weight can be attributed to our industry’s increasing reliance on frameworks. This is especially a concern on mobile devices. PPK recently exclaimed that current JavaScript libraries are just “too heavy for mobile”. “Research from Stoyan Stefanov on parse times supports this. On some Android and iOS devices, it can take as long as 200-300ms just to parse jQuery. There’s nothing wrong about using a framework, but the problem is that they’ve become the default. Before dropping another framework or plugin into a page, we should stop to consider the value it adds and whether we could accomplish what we need to do using a combination of vanilla JavaScript and CSS instead. (This is a great example of a scenario where a performance budget could help.) Start thinking beyond visual aesthetics We love to tout the web’s universality when discussing the need for responsive design. But that universality is not limited simply to screen size. Networks and hardware capabilities must factor in as well. The web is an incredibly dynamic and interactive medium, and designing for it demands that we consider more than just visual aesthetics. Let’s not forget to give those other qualities the attention they deserve. 2012 Tim Kadlec timkadlec 2012-12-05T00:00:00+00:00 https://24ways.org/2012/responsive-responsive-design/ design
83 Cut Copy Paste Long before I got into this design thing, I was heavily into making my own music inspired by the likes of Coldcut and Steinski. I would scour local second-hand record shops in search of obscure beats, loops and bits of dialogue in the hope of finding that killer sample I could then splice together with other things to make a huge hit that everyone would love. While it did eventually lead to a record contract and getting to release a few 12″ singles, ultimately I knew I’d have to look for something else to pay the bills. I may not make my own records any more, but the approach I took back then – finding (even stealing) things, cutting and pasting them into interesting combinations – is still at the centre of how I work, only these days it’s pretty much bits of code rather than bits of vinyl. Over the years I’ve stored these little bits of code (some I’ve found, some I’ve created myself) in Evernote, ready to be dialled up whenever I need them. So when Drew got in touch and asked if I’d like to do something for this year’s 24 ways I thought it might be kind of cool to share with you a few of these snippets that I find really useful. Think of these as a kind of coding mix tape; but remember – don’t just copy as is: play around, combine and remix them into other wonderful things. Some of this stuff is dirty; some of it will make hardcore programmers feel ill. For those people, remember this – while you were complaining about the syntax, I made something. Create unique colours Let’s start right away with something I stole. Well, actually it was given away at the time by Matt Biddulph who was then at Dopplr before Nokia destroyed it. Imagine you have thousands of words and you want to assign each one a unique colour. Well, Matt came up with a crazily simple but effective way to do that using an MD5 hash. Just encode said word using an MD5 hash, then take the first six characters of the string you get back to create a hexadecimal colour representation. I can’t guarantee that it will be a harmonious colour palette, but it’s still really useful. The thing I love the most about this technique is the left-field thinking of using an encryption system to create colours! Here’s an example using JavaScript: // requires the MD5 library available at http://pajhome.org.uk/crypt/md5 function MD5Hex(str){ result = MD5.hex(str).substring(0, 6); return result; } Make something breathe using a sine wave I never paid attention in school, especially during double maths. As a matter of fact, the only time I received corporal punishment – several strokes of the ruler – was in maths class. Anyway, if they had shown me then how beautiful mathematics actually is, I might have paid more attention. Here’s a little example of how a sine wave can be used to make something appear to breathe. I recently used this on an Arduino project where an LED ring surrounding a button would gently breathe. Because of that it felt much more inviting. I love mathematics. for(int i = 0; i<360; i++){ float rad = DEG_TO_RAD * i; int sinOut = constrain((sin(rad) * 128) + 128, 0, 255); analogWrite(LED, sinOut); delay(10); } Snap position to grid This is so elegant I love it, and it was shown to me by Gary Burgess, or Boom Boom as myself and others like to call him. It snaps a position, in this case the X-position, to a grid. Just define your grid size (say, twenty pixels) and you’re good. snappedXpos = floor( xPos / gridSize) * gridSize; Calculate the distance between two objects For me, interaction design is about the relationship between two objects: you and another object; you and another person; or simply one object to another. How close these two things are to each other can be a handy thing to know, allowing you to react to that information within your design. Here’s how to calculate the distance between two objects in a 2-D plane: deltaX = round(p2.x-p1.x); deltaY = round(p2.y-p1.y); diff = round(sqrt((deltaX*deltaX)+(deltaY*deltaY))); Find the X- and Y-position between two objects What if you have two objects and you want to place something in-between them? A little bit of interruption and disruption can be a good thing. This small piece of code will allow you to place an object in-between two other objects: // set the position: 0.5 = half-way float position = 0.5; float x = x1 + (x2 - x1) *position; float y = y1 + (y2 - y1) *position; Distribute objects equally around a circle More fun with maths, this time adding cosine to our friend sine. Let’s say you want to create a circular navigation of arbitrary elements (yeah, Jakob, you heard), or you want to place images around a circle. Well, this piece of code will do just that. You can adjust the size of the circle by changing the distance variable and alter the number of objects with the numberOfObjects variable. Example below is for use in Processing. // Example for Processing available for free download at processing.org void setup() { size(800,800); int numberOfObjects = 12; int distance = 100; float inc = (TWO_PI)/numberOfObjects; float x,y; float a = 0; for (int i=0; i < numberOfObjects; i++) { x = (width/2) + sin(a)*distance; y = (height/2) + cos(a)*distance; ellipse(x,y,10,10); a += inc; } } Use modulus to make a grid The modulus operator, represented by %, returns the remainder of a division. Fallen into a coma yet? Hold on a minute – this seemingly simple function is very powerful in lots of ways. At a simple level, you can use it to determine if a number is odd or even, great for creating alternate row colours in a table for instance: boolean checkForEven(numberToCheck) { if (numberToCheck % 2 == 0) return true; } else { return false; } } That’s all well and good, but here’s a use of modulus that might very well blow your mind. Construct a grid with only a few lines of code. Again the example is in Processing but can easily be ported to any other language. void setup() { size(600,600); int numItems = 120; int numOfColumns = 12; int xSpacing = 40; int ySpacing = 40; int totalWidth = xSpacing*numOfColumns; for (int i=0; i < numItems; i++) { ellipse(floor((i*xSpacing)%totalWidth),floor((i*xSpacing)/totalWidth)*ySpacing,10,10); } } Not all the bits of code I keep around are for actual graphical output. I also have things that are very utilitarian, but which I still consider part of the design process. Here’s a couple of things that I’ve found really handy lately in my design workflow. They may be a little specific, but I hope they demonstrate that it’s not about working harder, it’s about working smarter. Merge CSV files into one file Recently, I’ve had to work with huge – about 1GB – CSV text files that I then needed to combine into one master CSV file so I could then process the data. Opening up each text file and then copying and pasting just seemed really dumb, not to mention slow, so I thought there must be a better way. After some Googling I found this command line script that would combine .txt files into one file and add a new line after each: awk 1 *.txt > finalfile.txt But that wasn’t what I was ideally after. I wanted to merge the CSV files, keeping the first row of the first file (the column headings) and then ignore the first row of subsequent files. Sure enough I found the answer after some Googling and it worked like a charm. Apologies to the original author but I can’t remember where I found it, but you, sir or madam, are awesome. Save this as a shell script: FIRST= for FILE in *.csv do exec 5<"$FILE" # Open file read LINE <&5 # Read first line [ -z "$FIRST" ] && echo "$LINE" # Print it only from first file FIRST="no" cat <&5 # Print the rest directly to standard output exec 5<&- # Close file # Redirect stdout for this section into file.out done > file.out Create a symbolic link to another file or folder Oftentimes, I’ll find myself hunting through a load of directories to load a file to be processed, like a CSV file. Use a symbolic link (in the Terminal) to place a link on your desktop or wherever is most convenient and it’ll save you loads of time. Especially great if you’re going through a Java file dialogue box in Processing or something that doesn’t allow the normal Mac dialog box or aliases. cd /DirectoryYouWantShortcutToLiveIn ln -s /Directory/You/Want/ShortcutTo/ TheShortcut You can do it, in the mix I hope you’ve found some of the above useful and that they’ve inspired a few ideas here and there. Feel free to tell me better ways of doing things or offer up any other handy pieces of code. Most of all though, collect, remix and combine the things you discover to make lovely new things. 2012 Brendan Dawes brendandawes 2012-12-17T00:00:00+00:00 https://24ways.org/2012/cut-copy-paste/ code
82 Being Prepared To Contribute “You’ll figure it out.” The advice my dad gives has always been the same, whether addressing my grade school homework or paying bills after college. If I was looking for a shortcut, my dad wasn’t going to be the one to provide it. When I was a kid it infuriated the hell out of me, but what I then perceived to be a lack of understanding turned out to be a keystone in my upbringing. As an adult, I realize the value in not receiving outright solutions, but being forced to figure things out. Even today, when presented with a roadblock while building for the web, I am temped to get by with the help of the latest grid system, framework, polyfill, or plugin. In and of themselves these resources are harmless, but before I can drop them in, those damn words still echo in the back of my mind: “You’ll figure it out.” I know that if I blindly implement these tools as drag and drop solutions I fail to understand the intricacies behind how and why they were built; repeatedly using them as shortcuts handicaps my skill set. When I solely rely on the tools of others, my work is at their mercy, leaving me less creative and resourceful, and, thus, less able to contribute to the advancement of our industry and community. One of my favorite things about this community is how generous and collaborative it can be. I’ve loved seeing FitVids used all over the web and regularly improved upon at Github. I bet we can all think of a time where implementing a shared resource has benefitted our own work and sanity. Because these resources are so valuable, it’s important that we continue to be a part of the conversation in order to further develop solutions and ideas. It’s easy to assume there’s someone smarter or more up-to-date in any one area, but with a degree of understanding and perspective, we can all participate. This open form of collaboration is in our web DNA. After all, its primary purpose was to promote the exchange and development of new ideas. Tim Berners-Lee proposed a global hypertext project, to be known as the World Wide Web. Based on the earlier “Enquire” work, it was designed to allow people to work together by combining their knowledge in a web of hypertext documents. I’m delighted to find that this spirit of collaborative ingenuity is alive and well on the web today. Take the story of Off Canvas as an example. I was at an ATX Dribbble meet up where I met Jason Weaver and chatted to him about his recent work on the responsive layout prototype, Off Canvas. Jason said he came across a post by Luke Wroblewski outlining the idea and saw this: If anyone is interested in building a complete example of this approach using responsive Web design techniques, let me know! From there Luke recounts: We went back and forth on email, with me laying out ideas and Jason doing all the hard work to see if they can be done and improving them bit by bit! Once we got to something we both liked, I wrote up an article explaining things and he hosted the examples. Luke took the time to clearly outline and diagram his ideas, and Jason responded with a solid proof of concept that has evolved into a tool we all have at our disposal. Victory! I have also benefitted from comrades who have taken an idea of mine into development. After blogging about some concerns in regards to maintaining hierarchy as media queries are used to shift layouts, Jordan Moore rebounded with some responsive demos where he used flexbox to (re)order content as viewport sizing changes. Similar stories can be found behind the development of things like FitVids, FitText, and Molten Leading. I love this pattern of collaboration because it involves a fairly specific process: Initial idea or prototype is outlined or built, then shared Discuss Someone develops or improves it, then shares it Discuss Someone else develops or improves it, then shares it. Infinity. This is what the web looks like when we build it together, and I’d argue that steps 2+ are absolutely crucial. A web where everyone develops their own ideas and tools independent of one another is like a room full of people talking and no one listening. The pattern itself mimics a literal web structure, and ideally we’d be able to follow a strand from one idea to the next and so on. Blessed are the curators Sometimes those lines aren’t easy to find or follow. Thankfully, there are people who painstakingly log each experiment and index much of what’s out there. Chris Coyier does this with CSS in general, and Brad Frost is doing this for responsive and multi-device design with his Pattern Library. Seriously, take a look at this page and imagine what it would take to find, track and organize the progression of each of these resources yourself. I’d argue that ongoing collections like these are more valuable than the sum of their parts when they are updated regularly as opposed to a top ten tips blog post format. Here’s my soapbox Here are a few things I appreciate about how things are shared and contributed online. And yes, I could do way better at all of them myself. Concise write-ups: honor others’ time by getting to the point. Not every idea or solution needs two thousand words to convey fully. I love long-form posts, but there’s a time and a place for them. Visual aids: if a quick illustration, screenshot, or graphic helps illustrate your point or problem, yes please. By the way, Luke Wroblewski rules the school on both of these. Demo it: host it yourself, or put it on CodePen or JS Bin for others to see. Put it on Github: share and improve with the rest of the community. Consider, however, that because someone puts something on Github doesn’t mean they’re forever bound to provide support or instruction. This isn’t a call for everyone to learn everything all the time, but if you’re curious or interested in something, skip the shortcut and get your hands dirty: sketch, prototype, question, debate, fork, and share. Figuring these things out on our own makes us valuable contributors to the web – the thing that ultimately we’re all trying to figure out together. 2012 Trent Walton trentwalton 2012-12-03T00:00:00+00:00 https://24ways.org/2012/being-prepared-to-contribute/ process
81 Science! Sometimes we want to capture people’s attention at a glance to communicate something fast. At other times we want to have the interface fade away into the background, letting people paint pictures in their minds with our words (if you’ll forgive a little flowery festive flourish). I tend to distinguish between these two broad objectives as designing for impact on the one hand, and designing for immersion on the other. What defines them is interruption. Impact needs an attention-grabbing interruption. Immersion requires us to remove interruption from the interface. Careful design deliberately interrupts but doesn’t accidentally disrupt. If that seems to make sense to you, then you’ll find the following snippets of science as useful as I did. Saccades and fixations As you’re reading this your eyes are skipping along the lines in tiny jumps. During each jump everything is blurred. Each jump ends in a small pause so your brain can take a snapshot of the letters. It arranges them into words, and then parses out the meaning — fast — in around a quarter of a second. The jumps are called saccades. The pauses are called fixations. Sometimes we take regressive saccades, skipping back to reread. There’s a simple example in the excellent little book, Detail in Typography, by Jost Hochuli. If you want to explore the science of reading in much more depth, I recommend the excellent paper, “The Science of Word Recognition”, by Dr Kevin Larson of Microsoft. To design for legibility and readability is to design for saccades and fixations. It’s the craft of making it easy for people’s brains to extract meaning, using techniques like good contrast, font size, spacing and structure, and only interrupting the reading experience deliberately. Scan paths At some point when visiting 24 ways you probably scanned the screen to get orientated. The journey your eyes took is known as a scan path. Scan paths are made up of saccades and fixations. Right now you’re following a scan path as you read, along one line, and down to the next. This is a map of the scan paths found by Olivier Le Meur from observing people looking at Rembrandt’s Leçon d’anatomie: For websites, the scan path is a little different. This is an aggregate scan path of Google from LC Technologies: The average shape of a website scan path becomes clearer in this average scan path taken by forty-six people during research by the Poynter Institute, the Estlow Center for Journalism & New Media, and Eyetools: Just like when we read text arranged left to right in a vertical column, scan paths follow a roughly Z-shaped pattern from the top left to bottom right. Sometimes we skip back to reread a word or sentence, or glance again at a specific element, but the Z-shaped scan path persists. Designing for scan paths is to organise content to help people move through an interface to get orientated, and to read. The elements that are important enough to need impact must interrupt the scan path and clearly call attention to themselves. However, they don’t always need to clip people round the ear from multiple directions at once to get attention. It helps to list elements by importance. That gives us an interruption hierarchy to work with. Elements can then interrupt the design with degrees of contrast to the rest of the content using either positioning, treatment, or both. Ta-da! Impact achieved, but gently. No clips round the ear required. Swinging mood Human beings are resilient. Among the immersion and occasional interruptions, we even like a little disruption, especially if it’s absurd and funny. The Ling’s Cars website proves it. In fact, we’re so resilient that we can work around all kinds of mayhem to get a seemingly simple task done. In one study, “The Aesthetics of Reading” (PDF, 480Kb), Dr Kevin Larson of Microsoft and Dr Rosalind Picard of MIT explored the effect of good typography on mood. Two versions of the New Yorker ePeriodical were created. One was typeset well and the other poorly. They engaged twenty volunteers — half male, half female — and showed the good version to half of the participants. The other half saw the poor version. The good doctors found that, “there are important differences between good and poor typography that appear to have little effect on common performance measures such as reading speed and comprehension.” In short, good typography didn’t help people read faster or comprehend better. Oh. On the face of it that seems to invalidate what we designers do. Hold your horses, though! They also found that “the participants who received the good typography performed better on relative subjective duration and on certain cognitive tasks”, and that “good typography induces a good mood.” This means that even though there were no actual differences in reading speed and comprehension, the people who read the version with good typography thought that it took less time to read, and were induced into a good mood by doing so. Not only that, but by being in a good mood, people were more capable of completing creative tasks faster. That was a revelation to me. It means that the study showed there is a positive, measurable, emotional and perceptual benefit to good typography and design. To paraphrase: time and tasks fly when you’re having fun! Source: Nationaal Archief of the Netherlands: Cheering man after the first goal, Netherlands vs. Belgium, Amsterdam, 1931. So, among all my talk of saccades, fixations, scan paths and typesetting, there is science, and the science helps us qualify our design decisions when we need to, and do our jobs better. The science helps us understand how people will interact with our work, and what the actual benefits are for them, and the products or organisations we serve. Good design equals a subjectively quicker experience, a good mood, objectively faster completion of tasks, and happiness for everyone. Thank you, science! 2012 Jon Tan jontan 2012-12-24T00:00:00+00:00 https://24ways.org/2012/science/ design
80 HTML5 Video Bumpers Video is a bigger part of the web experience than ever before. With native browser support for HTML5 video elements freeing us from the tyranny of plugins, and the availability of faster internet connections to the workplace, home and mobile networks, it’s now pretty straightforward to publish video in a way that can be consumed in all sorts of ways on all sorts of different web devices. I recently worked on a project where the client had shot some dedicated video shorts to publish on their site. They also had some five-second motion graphics produced to top and tail the videos with context and branding. This pretty common requirement is a great idea on the web, where a user might land at your video having followed a link and be viewing a page without much context. Known as bumpers, these short introduction clips help brand a video and make it look a lot more professional. Adding bumpers to a video The simplest way to add bumpers to a video would be to edit them on to the start and end of the video file itself. Cooking the bumpers into the video file is easy, but should you ever want to update them it can become a real headache. If the branding needs updating, for example, you’d need to re-edit and re-encode all your videos. Not a fun task. What if the bumpers could be added dynamically? That would enable you to use the same bumper for multiple videos (decreasing download time for users who might watch more than one) and to update the bumpers whenever you wanted. You could change them seasonally, update them for special promotions, run different advertising slots, perform multivariate testing, or even target different bumpers to different users. The trade-off, of course, is that if you dynamically add your bumpers, there’s a chance that a user in a given circumstance might not see the bumper. For example, if the main video feature was uploaded to YouTube, you’d have no way to control the playback. As always, you need to weigh up the pros and cons and make your choice. HTML5 bumpers If you wanted to dynamically add bumpers to your HTML5 video, how would you go about it? That was the question I found myself needing to answer for this particular client project. My initial thought was to treat it just like an image slideshow. If I were building a slideshow that moved between images, I’d use CSS absolute positioning with z-index to stack the images up on top of each other in a pile, with the first image on top. To transition to the second image, I’d use JavaScript to fade the top image out, revealing the second image beneath it. Now that video is just a native object in the DOM, just like an image, why not do the same? Stack the videos up with the opening bumper on top, listen for the video’s onended event, and fade it out to reveal the main feature behind. Good idea, right? Wrong Remember that this is the web. It’s never going to be that easy. The problem here is that many non-desktop devices use native, dedicated video players. Think about watching a video on a mobile phone – when you play the video, the phone often goes full-screen in its native player, leaving the web page behind. There’s no opportunity to fade or switch z-index, as the video isn’t being viewed in the page. Your page is left powerless. Powerless! So what can we do? What can we control? Those of us with particularly long memories might recall a time before CSS, when we’d have to use JavaScript to perform image rollovers. As CSS background images weren’t a practical reality, we would use lots of <img> elements, and perform a rollover by modifying the src attribute of the image. Turns out, this old trick of modifying the source can help us out with video, too. In most cases, modifying the src attribute of a <video> element, or perhaps more likely the src attribute of a source element, will swap from one video to another. Swappin’ it Let’s take a deliberately simple example of a super-basic video tag: <video src="mycat.webm" controls>no fallback coz i is lame, innit.</video> We could very simply write a script to find all video tags and give them a new src to show our bumper. <script> var videos, i, l; videos = document.getElementsByTagName('video'); for(i=0, l=videos.length; i<l; i++) { videos[i].setAttribute('src', 'bumper-in.webm'); } </script> View the example in a browser with WebM support. You’ll see that the video is swapped out for the opening bumper. Great! Beefing it up Of course, we can’t just publish video in one format. In practical use, you need a <video> element with multiple <source> elements containing your different source formats. <video controls> <source src="mycat.mp4" type="video/mp4" /> <source src="mycat.webm" type="video/webm" /> <source src="mycat.ogv" type="video/ogg" /> </video> This time, our script needs to loop through the sources, not the videos. We’ll use a regular expression replacement to swap out the file name while maintaining the correct file extension. <script> var sources, i, l, orig; sources = document.getElementsByTagName('source'); for(i=0, l=sources.length; i<l; i++) { orig = sources[i].getAttribute('src'); sources[i].setAttribute('src', orig.replace(/(w+).(w+)/, 'bumper-in.$2')); // reload the video sources[i].parentNode.load(); } </script> The difference this time is that when changing the src of a <source> we need to call the .load() method on the video to get it to acknowledge the change. See the code in action, this time in a wider range of browsers. But, my video! I guess we should get the original video playing again. Keeping the same markup, we need to modify the script to do two things: Store the original src in a data- attribute so we can access it later Add an event listener so we can detect the end of the bumper playing, and load the original video back in As we need to loop through the videos this time to add the event listener, I’ve moved the .load() call into that loop. It’s a bit more efficient to call it only once after modifying all the video’s sources. <script> var videos, sources, i, l, orig; sources = document.getElementsByTagName('source'); for(i=0, l=sources.length; i<l; i++) { orig = sources[i].getAttribute('src'); sources[i].setAttribute('data-orig', orig); sources[i].setAttribute('src', orig.replace(/(w+).(w+)/, 'bumper-in.$2')); } videos = document.getElementsByTagName('video'); for(i=0, l=videos.length; i<l; i++) { videos[i].load(); videos[i].addEventListener('ended', function(){ sources = this.getElementsByTagName('source'); for(i=0, l=sources.length; i<l; i++) { orig = sources[i].getAttribute('data-orig'); if (orig) { sources[i].setAttribute('src', orig); } sources[i].setAttribute('data-orig',''); } this.load(); this.play(); }); } </script> Again, view the example to see the bumper play, followed by our spectacular main feature. (That’s my cat, Widget. His interests include sleeping and internet marketing.) Tidying things up The final thing to do is add our closing bumper after the main video has played. This involves the following changes: We need to keep track of whether the src has been changed, so we only play the video if it’s changed. I’ve added the modified variable to track this, and it stops us getting into a situation where the video just loops forever. Add an else to the event listener, for when the orig is false (so the main feature has been playing) to load in the end bumper. We also check that we’re not already playing the end bumper. Because looping. <script> var videos, sources, i, l, orig, current, modified; sources = document.getElementsByTagName('source'); for(i=0, l=sources.length; i<l; i++) { orig = sources[i].getAttribute('src'); sources[i].setAttribute('data-orig', orig); sources[i].setAttribute('src', orig.replace(/(w+).(w+)/, 'bumper-in.$2')); } videos = document.getElementsByTagName('video'); for(i=0, l=videos.length; i<l; i++) { videos[i].load(); modified = false; videos[i].addEventListener('ended', function(){ sources = this.getElementsByTagName('source'); for(i=0, l=sources.length; i<l; i++) { orig = sources[i].getAttribute('data-orig'); if (orig) { sources[i].setAttribute('src', orig); modified = true; }else{ current = sources[i].getAttribute('src'); if (current.indexOf('bumper-out')==-1) { sources[i].setAttribute('src', current.replace(/([w]+).(w+)/, 'bumper-out.$2')); modified = true; }else{ this.pause(); modified = false; } } sources[i].setAttribute('data-orig',''); } if (modified) { this.load(); this.play(); } }); } </script> Yo ho ho, that’s a lot of JavaScript. See it in action – you should get a bumper, the cat video, and an end bumper. Of course, this code works fine for demonstrating the principle, but it’s very procedural. Nothing wrong with that, but to do something similar in production, you’d probably want to make the code more modular to ease maintainability. Besides, you may want to use a framework, rather than basic JavaScript. The end credits One really important principle here is that of progressive enhancement. If the browser doesn’t support JavaScript, the user won’t see your bumper, but they will get the main video. If the browser supports JavaScript but doesn’t allow you to modify the src (as was the case with older versions of iOS), the user won’t see your bumper, but they will get the main video. If a search engine or social media bot grabs your page and looks for content, they won’t see your bumper, but they will get the main video – which is absolutely what you want. This means that if the bumper is absolutely crucial, you may still need to cook it into the video. However, for many applications, running it dynamically can work quite well. As always, it comes down to three things: Measure your audience: know how people access your site Test the solution: make sure it works for your audience Plan for failure: it’s the web and that’s how things work ‘round these parts But most of all play around with it, have fun and build something awesome. 2012 Drew McLellan drewmclellan 2012-12-01T00:00:00+00:00 https://24ways.org/2012/html5-video-bumpers/ code
79 Responsive Images: What We Thought We Needed If you were to read a web designer’s Christmas wish list, it would likely include a solution for displaying images responsively. For those concerned about users downloading unnecessary image data, or serving images that look blurry on high resolution displays, finding a solution has become a frustrating quest. Having experimented with complex and sometimes devilish hacks, consensus is forming around defining new standards that could solve this problem. Two approaches have emerged. The <picture> element markup pattern was proposed by Mat Marquis and is now being developed by the Responsive Images Community Group. By providing a means of declaring multiple sources, authors could use media queries to control which version of an image is displayed and under what conditions: <picture width="500" height="500"> <source media="(min-width: 45em)" src="large.jpg"> <source media="(min-width: 18em)" src="med.jpg"> <source src="small.jpg"> <img src="small.jpg" alt=""> <p>Accessible text</p> </picture> A second proposal put forward by Apple, the srcset attribute, uses a more concise syntax intended for use with the <img> element, although it could be compatible with the <picture> element too. This would allow authors to provide a set of images, but with the decision on which to use left to the browser: <img src="fallback.jpg" alt="" srcset="small.jpg 640w 1x, small-hd.jpg 640w 2x, med.jpg 1x, med-hd.jpg 2x "> Enter Scrooge Men’s courses will foreshadow certain ends, to which, if persevered in, they must lead. Ebenezer Scrooge Given the complexity of this issue, there’s a heated debate about which is the best option. Yet code belies a certain truth. That both feature verbose and opaque syntax, I’m not sure either should find its way into the browser – especially as alternative approaches have yet to be fully explored. So, as if to dampen the festive cheer, here are five reasons why I believe both proposals are largely redundant. 1. We need better formats, not more markup As we move away from designs defined with fixed pixel values, bitmap images look increasingly unsuitable. While simple images and iconography can use scalable vector formats like SVG, for detailed photographic imagery, raster formats like GIF, PNG and JPEG remain the only suitable option. There is scope within current formats to account for varying bandwidth but this requires cooperation from browser vendors. Newer formats like JPEG2000 and WebP generate higher quality images with smaller file sizes, but aren’t widely supported. While it’s tempting to try to solve this issue by inventing new markup, the crux of it remains at the file level. Daan Jobsis’s experimentation with image compression strengthens this argument. He discovered that by increasing the dimensions of a JPEG image while simultaneously reducing its quality, a smaller files could be produced, with the resulting image looking just as good on both standard and high-resolution displays. This may be a hack in lieu of a more permanent solution, but it’s applied in the right place. Easy to accomplish with existing tools and without compatibility issues, it has few downsides. Further experimentation in this area should be encouraged, with standardisation efforts more helpful if focused on developing new image formats or, preferably, extending existing ones. 2. Art direction doesn’t belong in markup A desired benefit of the <picture> markup pattern is to allow for greater art direction. For example, rather than scaling down images on smaller displays to the point that their content is hard to discern, we could present closer crops instead: This can be achieved with CSS of course, although with a download penalty for those parts of an image not shown. This point may be negligible, however, since in the context of adaptable layouts, these hidden areas may end up being revealed anyway. Art direction concerns design, not content. If we wish to maintain a separation of concerns, including presentation within our markup seems misguided. 3. The size of a display has little relation to the size of an image By using media queries, the <picture> element allows authors to choose which characteristics of the screen or viewport to query for different images to be displayed. In developing sites at Clearleft, we have noticed that the viewport is essentially arbitrary, with the size of an image’s containing element more important. For example, look at how this grid of images may adapt at different viewport widths: As we build more modular systems, components need to be adaptable in and of themselves. There is a case to be made for developing more contextual methods of querying, rather than those based on attributes of the display. 4. We haven’t lived with the problem long enough A key strength of the web is that the underlying platform can be continually iterated. This can also be problematic if snap judgements are made about what constitutes an improvement. The early history of the web is littered with such examples, be it the perceived need for blinking text or inline typographic styling. To build a platform for the future, additions to it should be carefully considered. And if we want more consistent support across browsers, burdening vendors with an ever increasing list of features seems counterproductive. Only once the need for a new feature is sufficiently proven, should we look to standardise it. Before we could declare hover effects, rounded corners and typographic styling in CSS, we used JavaScript as a polyfill. Sure, doing so was painful, but use cases were fully explored, and the CSS specification better reflected the needs of authors. 5. Images and the web aesthetic The srcset proposal has emerged from a company that markets its phones as being able to browse the real – yet squashed down, tapped and zoomable – web. Perhaps Apple should make its own website responsive before suggesting how the rest of us should do so. Converserly, while the <picture> proposal has the backing of a few respected developers and designers, it was born out of the work Mat Marquis and Filament Group did for the Boston Globe. As the first large-scale responsive design, this was a landmark project that ignited the responsive web design movement and proved its worth. But it was the first. Its design shares a vernacular to that of contemporary newspaper websites, with a columnar, image-laden and densely packed layout. Compared to more recent examples – Quartz, The Next Web and the New York Times Skimmer – it feels out of step with the future direction of news sites. In seeking out a truer aesthetic for the web in which software interfaces have greater influence, we might discover that the need for responsive images isn’t as great as originally thought. Building for the future With responsive design, we’ve accepted the idea that a fully fluid layout, rather than a set of fixed layouts, is best suited to the web’s unpredictable nature. Current responsive image proposals are antithetical to this approach. We need solutions that lack complexity, are device-agnostic and work within existing workflows. Any proposal that requires different versions of the same image to be created, is likely to have to acquiesce under the pressure of reality. While it’s easy to get distracted about the size and quality of an image, and how we might choose to serve it, often the simplest solution is not to include it at all. After years of gluttonous design practice, in which fast connections and expansive display sizes were an accepted norm, we have got use to filling pages with needless images and countless items of page furniture. To design more adaptable experiences, the presence of every element needs to be questioned, for its existence requires additional data to be downloaded or futher complexity within a design system. Conditional loading techniques mean that the inclusion of images is no longer a binary choice, but can instead appear in a progressively enhanced manner. So here is my proposal. Instead of spending the next year worrying about responsive images, let’s embrace the constraints of the medium, and seek out new solutions that can work within them. 2012 Paul Lloyd paulrobertlloyd 2012-12-11T00:00:00+00:00 https://24ways.org/2012/responsive-images-what-we-thought-we-needed/ code
78 Fluent Design through Early Prototyping There’s a small problem with wireframes. They’re not good for showing the kind of interactions we now take for granted – transitions and animations on the web, in Android, iOS, and other platforms. There’s a belief that early prototyping requires a large amount of time and effort, and isn’t worth an early investment. But it’s not true! It’s still normal to spend a significant proportion of time working in wireframes. Given that wireframes are high-level and don’t show much detail, it’s tempting to give up control and responsibility for things like transitions and other things sidelined as visual considerations. These things aren’t expressed well, and perhaps not expressed at all, in wireframes, yet they critically influence the quality of a product. Rapid prototyping early helps to bring sidelined but significant design considerations into focus. Speaking fluent design Fluency in a language means being able to speak it confidently and accurately. The Latin root means flow. By design fluency, I mean using a set of skills in order to express or communicate an idea. Prototyping is a kind of fluency. It takes designers beyond the domain of grey and white boxes to consider all the elements that make up really good product design. Designers shouldn’t be afraid of speaking fluent design. They should think thoroughly about product decisions beyond their immediate role — not for the sake of becoming some kind of power-hungry design demigod, but because it will lead to better, more carefully considered product design. Wireframes are incomplete sentences Wireframes, once they’ve served their purpose, are a kind of self-imposed restriction. Mostly made out of grey and white boxes, they deliberately express the minimum. Important details — visuals, nuanced transitions, sounds — are missing. Their appearance bears little resemblance to the final thing. Responsibility for things that traditionally didn’t matter (or exist) is relinquished. Animations and transitions in particular are increasingly relevant to the mobile designer’s methods. And rather than being fanciful and superfluous visual additions to a product, they help to clarify designs and provide information about context. Wireframes are useful in the early stages. As a designer trying to persuade stakeholders, clients, or peers, sometimes it will be in your interests to only tell half the story. They’re ideal for gauging whether a design is taking the right direction, and they’re the right medium for deciding core things, such as the overall structure and information architecture. But spending a long time in wireframes means delaying details to a later stage in the project, or to the end, when the priority is shifted to getting designs out of the door. This leaves little time to test, finesse and perfect things which initially seemed to be less important. I think designers should move away from using wireframes as primary documentation once the design has reached a certain level of maturity. A prototype is multiple complete sentences Paragraphs, even. Unlike a wireframe, a prototype is a persuasive storyteller. It can reveal the depth and range of design decisions, not just the layout, but also motion: animations and transitions. If it’s a super-high-fidelity prototype, it’s a perfect vessel for showing the visual design as well. It’s all of these things that contribute to the impression that a product is good… and useful, and engaging, and something you’d like to use. A prototype is impressive. A good prototype can help to convince stakeholders and persuade clients. With a compelling demo, people can more easily imagine that this thing could actually exist. “Hey”, they’re thinking. “This might actually be pretty good!” How to make a prototype in no time and with no effort Now, it does take time and effort to make a prototype. However, good news! It used to require a lot more effort. There are tools that make prototyping much quicker and easier. If you’re making a mobile prototype (this seems quite likely), you will want to test and show this on the actual device. This sounds like it could be a pain, but there are a few ways to do this that are quite easy. Keynote, Apple’s presentation software, is an unlikely candidate for a prototyping tool, but surprisingly great and easy for creating prototypes with transitions that can be shown on different devices. Keynote enables you to do a few useful, excellent things. You can make each screen in your design a slide, which can be linked together to allow you to click through the prototype. You can add customisable transitions between screens. If you want to show a panel that can slide open or closed on your iPad mockup, for example, transitions can also be added to individual elements on the screen. The design can be shown on tablet and mobile devices, and interacted with like it’s a real app. Another cool feature is that you can export the prototype as a video, which works as another effective format for demoing a design. Overall, Keynote offers a very quick, lightweight way to prototype a design. Once you’ve learned the basics, it shouldn’t take longer than a few hours – at most – to put together a respectable clickable prototype with transitions. Download the interactive MOV example Holly icon by Megan Sheehan from The Noun Project This is a Quicktime movie exported from Keynote. This version is animated for demonstration purposes, but download the interactive original and you can click the screen to move through the prototype. It demonstrates the basic interactivity of an iPhone app. This anonymised example was used on a project at Fjord to create a master example of an app’s transitions. Prototyping drawbacks, and perceived drawbacks If prototyping is so great, then why do we leave it to the end, or not bother with it at all? There are multiple misconceptions about prototyping: they’re too difficult to make; they take too much time; or they’re inaccurate (and dangerous) documentation. A prototype is a preliminary model. There should always be a disclaimer that it’s not the real thing to avoid setting up false expectations. A prototype doesn’t have to be the main deliverable. It can be a key one that’s supported by visual and interaction specifications. And a prototype is a lightweight means of managing and reflecting changes and requirements in a project. An actual drawback of prototyping is that to make one too early could mean being gung-ho with what you thought a client or stakeholder wanted, and delivering something inappropriate. To avoid this, communicate, iterate, and keep things simple until you’re confident that the client or other stakeholders are happy with your chosen direction. The key throughout any design project is iteration. Designers build iterative models, starting simple and becoming increasingly sophisticated. It’s a process of iterative craft and evolution. There’s no perfect methodology, no magic recipe to follow. What to do next Make a prototype! It’s the perfect way to impress your friends. It can help to advance a brilliant idea with a fraction of the effort of complete development. Sketches and wireframes are perfect early on in a project, but once they’ve served their purpose, prototypes enable the design to advance, and push thinking towards clarifying other important details including transitions. For Keynote tutorials, Keynotopia is a great resource. Axure is standard and popular prototyping software many UX designers will already be familiar with; it’s possible to create transitions in Axure. POP is an iPhone app that allows you to design apps on paper, take photos with your phone, and turn them into interactive prototypes. Ratchet is an elegant iPhone prototyping tool aimed at web developers. There are perhaps hundreds of different prototyping tools and methods. My final advice is not to get bogged down in (or limited by) any particular tool, but to remember you’re making quick and iterative models. Experiment and play! Prototyping will push you and your designs to a scary place without limitations. No more grey and white boxes, just possibilities! 2012 Rebecca Cottrell rebeccacottrell 2012-12-10T00:00:00+00:00 https://24ways.org/2012/fluent-design-through-early-prototyping/ ux
77 Colour Accessibility Here’s a quote from Josef Albers: In visual perception a colour is almost never seen as it really is[…] This fact makes colour the most relative medium in art.Josef Albers, Interaction of Color, 1963 Albers was a German abstract painter and teacher, and published a very famous course on colour theory in 1963. Colour is very relative — not just in the way that it appears differently across different devices due to screen quality and colour management, but it can also be seen differently by different people — something we really need to be more mindful of when designing. What is colour blindness? Colour blindness very rarely means that you can’t see any colour at all, or that people see things in greyscale. It’s actually a decreased ability to see colour, or a decreased ability to tell colours apart from one another. How does it happen? Inside the typical human retina, there are two types of receptor cells — rods and cones. Rods are the cells that allow us to see dark and light, and shape and movement. Cones are the cells that allow us to perceive colour. There are three types of cones, each responsible for absorbing blue, red, and green wavelengths in the spectrum. Problems with colour vision occur when one or more of these types of cones are defective or absent entirely, and these problems can either be inherited through genetics, or acquired through trauma, exposure to ultraviolet light, degeneration with age, an effect of diabetes, or other factors. Colour blindness is a sex-linked trait and it’s much more common in men than in women. The most common type of colour blindness is called deuteranomaly which occurs in 7% of males, but only 0.5% of females. That’s a pretty significant portion of the population if you really stop and think about it — we can’t ignore this demographic. What does it look like? People with the most common types of colour blindness, like protanopia and deuteranopia, have difficulty discriminating between red and green hues. There are also forms of colour blindness like tritanopia, which affects perception of blue and yellow hues. Below, you can see what a colour wheel might look like to these different people. What can we do? Here are some things you can do to make your websites and apps more accessible to people with all types of colour blindness. Include colour names and show examples One of the most common annoyances I’ve heard from people who are colour-blind is that they often have difficulty purchasing clothing and they will sometimes need to ask another person for a second opinion on what the colour of the clothing might actually be. While it’s easier to shop online than in a physical store, there are still accessibility issues to consider on shopping websites. Let’s say you’ve got a website that sells T-shirts. If you only show a photo of the shirt, it may be impossible for a person to tell what colour the shirt really is. For clarification, be sure to reference the name of the colour in the description of the product. United Pixelworkers does a great job of following this rule. The St. John’s T-shirt has a quirky palette inspired by the unofficial pink, white and green Newfoundland flag, and I can imagine many people not liking it. Another common problem occurs when a colour filter has been added to a product search. Here’s an example from a clothing website with unlabelled colour swatches, and how that might look to someone with deuteranopia-type colour blindness. The colour search filter below, from the H&M website, is much better since it uses names instead. At first glance, Urban Outfitters also uses unlabelled colour swatches on product pages (below), but on closer inspection, the colour name is displayed on hover. This isn’t an ideal solution, because although it’ll work on a desktop browser, it won’t work on a touchscreen device where hovering isn’t an option. Using overly fancy colour names, like the ones you might find labelling high-end interior paint can be just as confusing as not using a colour name at all. Names like grape instead of purple don’t really give the viewer any useful information about what the colour actually is on a colour wheel. Is grape supposed to be purple, or could it refer to red grapes or even green? Stick with hue names as much as possible. Avoid colour-specific instructions When designing forms, avoid labelling required fields only with coloured text. It’s safer to use a symbol cue like the asterisk which is colour-independent. A similar example would be directing a user to click a green button to purchase a product. Label your buttons clearly and reference them in the site copy by function, not colour, to avoid confusion. Don’t rely on colour coding Designing accessible maps and infographics can be much more challenging. Don’t rely on colour coding alone — try to use a combination of colour and texture or pattern, along with precise labels, and reflect this in the key or legend. Combine a blue background with a crosshatched pattern, or a pink background with a stippled dot — your users will always have two pieces of information to work with. The map of the London subway system is an iconic image not just in London, but around the world. Unfortunately, it contains some colours that are indistinguishable from each other to a person with a vision problem. This is true not only for the London underground, but also for any other wayfinding system that relies on colour coding as the only key in a legend. There are printable versions of the map available online in black and white, using patterns and shades of black and grey that are distinguishable, but the point is that there would be no need for such a map if it were designed with accessibility in mind from the beginning. And, if you’re a person who has a physical disability as well as a vision problem, the “Step-Free” guide map which shows stations is based on the original coloured map. Provide alternatives and customization While it’s best to consider these issues and design your app to be accessible by default, sometimes this might not be possible. Providing alternative styles or allowing users to edit their own colours is a feature to keep in mind. The developers of the game Faster Than Light created an alternate colour-blind mode and asked for public feedback to make sure that it passed the test. Not much needed to be done, but you can see they added stripes to the red zones and changed some outlines to blue. iChat is also a good example. Although by default it uses coloured bubbles to indicate a user’s status (available for chat, away or idle, or busy), included in the preferences is a “User Shapes to Indicate Status” option, which changes the shape of the standard circles to green circles, yellow triangles and red squares. Pay attention to contrast Colours that are similar in value but different in hue may be easy to distinguish between for a user with good vision, but a person who suffers from colour blindness may not be able to tell them apart at all. Proofing your work in greyscale is a quick way to tell if there’s enough contrast between the most important information in your design. Check with a simulator There are many tools out there for simulating different types of colour blindness, and it’s worth checking your design to catch any potential problems up front. One is called Sim Daltonism and it’s available for Mac OS X. It’ll show a pop-up preview next to your cursor and you can choose which type of colour blindness you want to test from a drop-down menu. You can also proof for the two most common types of colour blindness right in Photoshop or Illustrator (CS4 and later) while you’re designing. The colour contrast check tool from designer and developer Jonathan Snook gives you the option to enter a colour code for a background, and a colour code for text, and it’ll tell you if the colour contrast ratio meets the Web Content Accessibility Guidelines 2.0. You can use the built-in sliders to adjust your colours until they meet the compliant contrast ratios. This is a great tool to test your palette before going live. For live websites, you can use the accessibility tool called WAVE, which also has a contrast checker. It’s important to keep in mind, though, that while WAVE can identify contrast errors in text, other things can slip through, so a site that passes the test does not automatically mean it’s accessible in reality. For example, the contrast checker here doesn’t notice that our red link in the introduction isn’t underlined, and therefore could blend into the surrounding paragraph text. I know that once I started getting into the habit of checking my work in a simulator, I became more mindful of any potential problem areas and it was easier to avoid them up front. It’s also made me question everything I see around me and it sends red flags off in my head if I think it’s a serious colour blindness fail. Understanding that colour is relative in the planning stages and following these tips will help us make more accessible design for all. 2012 Geri Coady gericoady 2012-12-04T00:00:00+00:00 https://24ways.org/2012/colour-accessibility/ design
76 Giving CSS Animations and Transitions Their Place CSS animations and transitions may not sit squarely in the realm of the behaviour layer, but they’re stepping up into this area that used to be pure JavaScript territory. Heck, CSS might even perform better than its JavaScript equivalents in some cases. That’s pretty serious! With CSS’s new tricks blurring the lines between presentation and behaviour, it can start to feel bloated and messy in our CSS files. It’s an uncomfortable feeling. Here are a pair of methods I’ve found to be pretty helpful in keeping the potential bloat and wire-crossing under control when CSS has its hands in both presentation and behaviour. Same eggs, more baskets Structuring your CSS to have separate files for layout, typography, grids, and so on is a fairly common approach these days. But which one do you put your transitions and animations in? The initial answer, as always, is “it depends”. Small effects here and there will likely sit just fine with your other styles. When you move into more involved effects that require multiple animations and some logic support from JavaScript, it’s probably time to choose none of the above, and create a separate CSS file just for them. Putting all your animations in one file is a huge help for code organization. Even if you opt for a name less literal than animations.css, you’ll know exactly where to go for anything CSS animation related. That saves time and effort when it comes to editing and maintenance. Keeping track of which animations are still currently used is easier when they’re all grouped together as well. And as an added bonus, you won’t have to look at all those horribly unattractive and repetitive prefixed @-keyframe rules unless you actually need to. An animations.css file might look something like the snippet below. It defines each animation’s keyframes and defines a class for each variation of that animation you’ll be using. Depending on the situation, you may also want to include transitions here in a similar way. (I’ve found defining transitions as their own class, or mixin, to be a huge help in past projects for me.) // defining the animation @keyframes catFall { from { background-position: center 0;} to {background-position: center 1000px;} } @-webkit-keyframes catFall { from { background-position: center 0;} to {background-position: center 1000px;} } @-moz-keyframes catFall { from { background-position: center 0;} to {background-position: center 1000px;} } @-ms-keyframes catFall { from { background-position: center 0;} to {background-position: center 1000px;} } … // class that assigns the animation .catsBackground { height: 100%; background: transparent url(../endlessKittens.png) 0 0 repeat-y; animation: catFall 1s linear infinite; -webkit-animation: catFall 1s linear infinite; -moz-animation: catFall 1s linear infinite; -ms-animation: catFall 1s linear infinite; } If we don’t need it, why load it? Having all those CSS animations and transitions in one file gives us the added flexibility to load them only when we want to. Loading a whole lot of things that will never be used might seem like a bit of a waste. While CSS has us impressed with its motion chops, it falls flat when it comes to the logic and fine-grained control. JavaScript, on the other hand, is pretty good at both those things. Chances are the content of your animations.css file isn’t acting alone. You’ll likely be adding and removing classes via JavaScript to manage your CSS animations at the very least. If your CSS animations are so entwined with JavaScript, why not let them hang out with the rest of the behaviour layer and only come out to play when JavaScript is supported? Dynamically linking your animations.css file like this means it will be completely ignored if JavaScript is off or not supported. No JavaScript? No additional behaviour, not even the parts handled by CSS. <script> document.write('<link rel="stylesheet" type="text/css" href="animations.css">'); </script> This technique comes up in progressive enhancement techniques as well, but it can help here to keep your presentation and behaviour nicely separated when more than one language is involved. The aim in both cases is to avoid loading files we won’t be using. If you happen to be doing something a bit fancier – like 3-D transforms or critical animations that require more nuanced fallbacks – you might need something like modernizr to step in to determine support more specifically. But the general idea is the same. Summing it all up Using a couple of simple techniques like these, we get to pick where to best draw the line between behaviour and presentation based on the situation at hand, not just on what language we’re using. The power of when to separate and how to reassemble the individual pieces can be even greater if you use preprocessors as part of your process. We’ve got a lot of options! The important part is to make forward-thinking choices to save your future self, and even your current self, unnecessary headaches. 2012 Val Head valhead 2012-12-08T00:00:00+00:00 https://24ways.org/2012/giving-css-animations-and-transitions-their-place/ code
75 A Harder-Working Class Class is only becoming more important. Focusing on its original definition as an attribute for grouping (or classifying) as well as linking HTML to CSS, recent front-end development practices are emphasizing class as a vessel for structured, modularized style packages. These patterns reduce the need for repetitive declarations that can seriously bloat file sizes, and instil human-readable understanding of how the interface, layout, and aesthetics are constructed. In the next handful of paragraphs, we will look at how these emerging practices – such as object-oriented CSS and SMACSS – are pushing the relevance of class. We will also explore how HTML and CSS architecture can be further simplified, performance can be boosted, and CSS utility sharpened by combining class with the attribute selector. A primer on attribute selectors While attribute selectors were introduced in the CSS 2 spec, they are still considered rather exotic. These well-established and well-supported features give us vastly improved flexibility in targeting elements in CSS, and offer us opportunities for smarter markup. With an attribute selector, you can directly style an element based on any of its unique – or uniquely shared – attributes, without the need for an ID or extra classes. Unlike pseudo-classes, pseudo-elements, and other exciting features of CSS3, attribute selectors do not require any browser-specific syntax or prefix, and are even supported in Internet Explorer 7. For example, say we want to target all anchor tags on a page that link to our homepage. Where otherwise we might need to manually identify and add classes to the HTML for these specific links, we could simply write: [href=index.html] { } This selector reads: target every element that has an href attribute of “index.html”. Attribute selectors are more faceted, though, as they also give us some very simple regular expression-like logic that helps further narrow (or widen) a selector’s scope. In our previous example, what if we wanted to also give indicative styles to any anchor tag linking to an external site? With no way to know what the exact href value would be for every external link, we need to use an expression to match a common aspect of those links. In this case, we know that all external links need to start with “http”, so we can use that as a hook: [href^=http] { } The selector here reads: target every element that has an href attribute that begins with “http” (which will also include “https”). The ^= means “starts with”. There are a few other simple expressions that give us a lot of flexibility in targeting elements, and I have found that a deep understanding of these and other selector types to be very useful. The class-attribute selector By matching classes with the attribute selector, CSS can be pushed to accomplish some exciting new feats. What I call a class-attribute selector combines the advantages of classes with attribute selectors by targeting the class attribute, rather than a specific class. Instead of selecting .urgent, you could select [class*=urgent]. The latter may seem like a more verbose way of accomplishing the former, but each would actually match two subtly different groups of elements. Eric Meyer first explored the possibility of using classes with attribute selectors over a decade ago. While his interest in this technique mostly explored the different facets of the syntax, I have found that using class-attribute selectors can have distinct advantages over either using an attribute selector or a straightforward class selector. First, let’s explore some of the subtleties of why we would target class before other attributes: Classes are ubiquitous. They have been supported since the HTML 4 spec was released in 1999. Newer attributes, such as the custom data attribute, have only recently begun to be adopted by browsers. Classes have multiple ways of being targeted. You can use the class selector or attribute selector (.classname or [class=classname]), allowing more flexible specificity than resorting to an ID or !important. Classes are already widely used, so adding more classes will usually require less markup than adding more attributes. Classes were designed to abstractly group and specify elements, making them the most appropriate attribute for styling using object-oriented methods (as we will learn in a moment). Also, as Meyer pointed out, we can use the class-attribute selector to be more strict about class declarations. Of these two elements: <h2 class="very urgent"> <h2 class="urgent"> …only the second h2 would be selected by [class=urgent], while .urgent would select both. The use of = matches any element with the exact class value of “urgent”. Eric explores these nuances further in his series on attribute selectors, but perhaps more dramatic is the added power that class-attribute selectors can bring to our CSS. More object-oriented, more scalable and modular Nicole Sullivan has been pushing abstracted, object-oriented thinking in CSS development for years now. She has shared stacks of knowledge on how behemoth sites have seen impressive gains in maintenance overhead and CSS file sizes by leaning heavier on classes derived from common patterns. Jonathan Snook also speaks, writes and is genuinely passionate about improving our markup by using more stratified and modular class name conventions. With SMACSS, he shows this to be highly useful across sites – both complex and simple – that exhibit repeated design patterns. Sullivan and Snook both push the use of class for styling over other attributes, and many front-end developers are fast advocating such thinking as best practice. With class-attribute selectors, we can further abstract our CSS, pushing its scalability. In his chapter on modules, Snook gives the example of a .pod class that might represent a certain set of styles. A .pod style set might be used in varying contexts, leading to CSS that might normally look like this: .pod { } form .pod { } aside .pod { } According to Snook, we can make these styles more portable by targeting more verbose classes, rather than context: .pod { } .pod-form { } .pod-sidebar { } …resulting in the following HTML: <div class="pod"> <div class="pod pod-form"> <div class="pod pod-sidebar"> This divorces the <div>’s styles from its context, making it applicable to any situation in which it is needed. The markup is clean and portable, and the classes are imbued with meaning as to what module they belong to. Using class-attribute selectors, we can simplify this further: [class*=pod] { } .pod-form { } .pod-sidebar { } The *= tells the browser to look for any element with a class attribute containing “pod”, so it matches “pod”, “pod-form”, “pod-sidebar”, etc. This allows only one class per element, resulting in simpler HTML: <div class="pod"> <div class="pod-form"> <div class="pod-sidebar"> We could further abstract the concept of “form” and “sidebar” adjustments if we knew that each of those alterations would always need the same treatment. /* Modules */ [class*=pod] { } [class*=btn] { } /* Alterations */ [class*=-form] { } [class*=-sidebar] { } In this case, all elements with classes appended “-form” or “-sidebar” would be altered in the same manner, allowing the markup to stay simple: <form> <h2 class="pod-form"> <a class="btn-form" href="#"> <aside> <h2 class="pod-sidebar"> <a class="btn-sidebar" href="#"> 50+ shades of specificity Classes are just powerful enough to override element selectors and default styling, but still leave room to be trumped by IDs and !important styles. This makes them more suitable for object-oriented patterns and helps avoid messy specificity issues that can not only be a pain for developers to maintain, but can also affect a site’s performance. As Sullivan notes, “In almost every case, classes work well and have fewer unintended consequences than either IDs or element selectors”. Proper use of specificity and cascade is crucial in building straightforward, efficient CSS. One interesting aspect of attribute selectors is that they can be compounded for increasing levels of specificity. Attribute selectors are assigned a specificity level of ten, the same as class selectors, but both class and attribute selectors can be chained together, giving them more and more specificity with each link. Some examples: .box { } /* Specificity of 10 */ .box.promo { } /* Specificity of 20 */ [class*=box] { } /* Specificity of 10 */ [class*=box][class*=promo] { } /* Specificity of 20 */ You can chain both types together, too: .box[class*=promo] { } /* Specificity of 20 */ I was amused to find, though, that you can chain the exact same class and attribute selectors for infinite levels of specificity .box { } /* Specificity of 10 */ .box.box { } /* Specificity of 20 */ .box.box.box { } /* Specificity of 30 */ [class*=box] { } /* Specificity of 10 */ [class*=box][class*=box] { } /* Specificity of 20 */ [class*=box][class*=box][class*=box] { } /* Specificity of 30 */ .box[class*=box].box[class*=box] { } /* Specificity of 40 */ To override .box styles for promo, we wouldn’t need to add an ID, change the order of .promo and .box in the CSS, or resort to an !important style. Granted, any issue that might need this fine level of specificity tweaking could probably be better solved with clever cascades, but having options never hurts. Smarter CSS One of the most powerful aspects of the class-attribute selector is its ability to expand the simple logic found in CSS. When developing Gridset (an online tool for building grids and outputting them as CSS), I realized that with the right class name conventions, class-attribute selectors would allow the CSS to be smart enough to automatically adjust for column offsets without the need for extra classes. This imbued the CSS output with logic that other frameworks lacked, and makes a developer’s job much easier. Say you need an element that spans column five (c5) to column six (c6) on your grid, and is preceded by an element spanning column one (c1) to column three (c3). The CSS can anticipate such a scenario: .c1-c3 + .c5-c6 { margin-left: 25%; /* …or the width of column four plus two gutter widths */ } …but to accommodate all of the margin offsets that could span that same gap, we would need to write a rather protracted list for just a six column grid: .c1-c3 + .c5-c6, .c1-c3 + .c5, .c2-c3 + .c5-c6, .c2-c3 + .c5, .c3 + .c5-c6, .c3 + .c5 { margin-left: 25%; } Now imagine how the verbosity compounds when we repeat this type of declaration for every possible margin in a grid. The more columns added to the grid, the longer this selector list would get, too, making the CSS harder for the developer to maintain and slowing the load time. Using class-attribute selectors, though, this can be much simpler: [class*=c3] + [class*=c5] { margin-left: 25%; } I’ve detailed how we extract as much logic as possible from as little CSS as needed on the Gridset blog. More flexible selectors In a recent project, I was working with Drupal-generated classes to change styles for certain special pages on a site. Without being able to change the code base, I was left trying to find some specific aspect of the generated HTML to target. I noticed that every special page was given a prefixed class, unique to the page, resulting in CSS like this: .specialpage-about, .specialpage-contact, .specialpage-info, … …and the list kept growing with each new special page. Such bloat would lead to problems down the line, and add development overhead to editorial decisions, which was a situation we were trying to avoid. I was easily able to fix this, though, with a concise class-attribute selector: [class*=specialpage-] The CSS was now flexible enough to accommodate both the editorial needs of the client, and the development restrictions of the CMS. Selector performance As Snook tells us in his chapter on Selector Performance, selectors are read by the browser from right to left, matching every element that adheres to each rule (or part of the selector). The more specific we can make the right-most rules – and every other part of your selectors – the more performant your CSS will be. So this selector: .home-page .promo .main-header …would be more performant than: .home-page div header …because there are likely many more header and div elements on the page, but not so many elements with those specific classes. Now, the class-attribute selector could be more general than a class selector, but not by much. I ran numerous tests based on the work of Steve Souders (and a few others) to test a class-attribute selector against a normal class selector. Given that Javascript will freeze during style rendering, I created a script that will add, then remove, a stylesheet on a page 5000 times, and measure only the time that elapses during the rendering freeze. The script runs four tests, essentially: one where a class selector and class-attribute Selector match a single element, and one they match multiple elements on the page. After running the test over 100 times and averaging the results, I have not seen a significant difference in rendering times. (As of this writing, the class-attribute selector has been 0.398% slower on average.) View the results here. Given the sheer amount of bytes potentially saved by reducing selector lists, though, I am confident class-attribute selectors could shorten load times on larger sites and, at the very least, save precious development time. Conclusion With its flexibility and broad remit, class has at times been derided as too lenient, allowing CMSes and lazy developers to fill its values with presentational hacks or verbose gibberish. There have even been calls for an early retirement. Class continues, though, to be one of our most crucial tools. Front-end developers are rightfully eager to expand production abilities through innovations such as Sass or LESS, but this should not preclude us from honing the tools we already know as well. Every technique demonstrated in this article was achievable over a decade ago and most of the same thinking could be applied to IDs, rels, or any other attribute (though the reasons listed above give class an edge). The recent advent of methods such as object-oriented CSS and SMACSS shows there is still much room left to expand what simple HTML and CSS can accomplish. Progress may not always be found in the innovation of our tools, but through sharpening our understanding of them. 2012 Nathan Ford nathanford 2012-12-15T00:00:00+00:00 https://24ways.org/2012/a-harder-working-class/ code
74 Should We Be Reactive? Evolution Looking at the evolution of the web and the devices we use should help remind us that the times we’re adjusting to are just another step on a journey. These times seem to be telling us that we need to embrace flexibility. Imagine an HTML file containing nothing but text. It’s viewable on any web-capable device and reasonably readable: the notion of the universality of the web was very much a founding principle. Right from the beginning, browser vendors understood that we’d want text to reflow (why wouldn’t we?), so I consider the first websites to have been fluid. As we attempted to exert more control through our designs in the early days of the web, debates about whether we should produce fixed or fluid sites raged. We could create fluid designs using tables, but what we didn’t have then was a wide range of web capable devices or the ability to control this fluidity. The biggest changes occurred when stats showed enough people using a different screen resolution we could cater for. To me, the techniques of responsive web design provide the control we were missing. Combining new approaches to layout and images with media queries empowered us to learn how to embrace the inherent flexibility of the web in ways to suit our work and the devices used by our audience. Perhaps another kind of flexibility might be found in how we use context to affect how we present our content; to consider how we might use the information we can access from people, browsers and devices to provide web experiences – effectively creating sites that react to initial or changing circumstances in the relationship between people and our content. Embracing flexibility So what is context? Put simply, you could think of it as a secondary piece of information that helps clarify the meaning of the first. It helps set a scene or describe circumstances. I think that Cennydd Bowles has summed it up really well through talks he’s given recently, in which he’s arrived at the acronym DETAILS (Device, Environment, Time, Activity, Individual, Location, Social) – I encourage you to keep an eye out for his next book due in the new year where he’ll explore this idea much further. This clarity over what context could mean in terms of what we do on the web is fundamental, directing us towards ways we might use it. When you stop to think about it, we’ve been using some basic pieces of this information right from the beginning, like bits of JavaScript or Java applets that serve an appropriate greeting to your site’s visitors, or show their location, or even local weather. But what if we think of this from the beginning of our projects? We should think about our content first. Once we know this and have a direction, perhaps then we can think about what context, or even multiple contexts, might help us to communicate more effectively. The real world There’s always been a disconnect between the real world and the web, which is to be expected. But the world around us is a sea of data; every fundamental building block: people, places, events and things have information waiting to be explored. For sites based around physical objects or locations, this divide is really apparent. We don’t ordinarily take the time to describe in code the properties of a place, or consider whether your relationship to the place in the real world should have any impact on your relationship with a site about it. When I think about local businesses, they have such rich properties to draw on and yet we don’t really explore them in any meaningful way, even through something as simple as opening hours. Now we have data… We’ve long had access to the current time both on server- and client-sides. The use of geolocation is easier than ever, but when we look at the range of information we could glean to help us make some choices, maybe there’s some help on the horizon from projects like the W3C Device APIs Working Group. This might prove useful to help make us aware of network and battery conditions of a device, along with the potential to gain data from other sensors, which could tell us about lighting conditions, ambient noise levels and temperature depending on the capabilities of the device. It may be that our sites have some form of login or access to your profile from another site. Along with data from our devices and browsers, this should give us a sense of how best to talk to our audience in certain situations. We don’t necessarily need to know any personal details, just enough to make decisions about how to present our sites. The reactive web? So why reactive web design? I’m hoping that a name might help us to have a common vocabulary not only about what we mean when we talk about context, but how it could be considered through our projects, right from the early stages. How could this manifest itself? A simple example might be a location-aware panel on your site. Perhaps the space is a little down in your content hierarchy but serves a perfectly valid purpose by default. To visitors outside the country perhaps this works fine, but within your country maybe this panel could be used to communicate more effectively. Further still, if we knew the visitors were in the vicinity, we could talk to them more directly. What if both time and location were relevant? This space could work as before but you could consider how time could intersect with your local audience. If you know they’re local and it’s a certain time of day, you could communicate directly with them. This example isn’t beyond what banner ads often do and uses easily accessible information. There are more unusual combinations we may be able to find, such as movement and presence. Perhaps a site that tells a story, which changes design and content based on whether you’re moving, how long you’ve been on the site and how far you’ve travelled. This isn’t what we typically expect from websites, but we should bear in mind that what websites are now will not be what they become in the future. You could do much of this contextual presentation through native apps, of course. The Silent History, an app novel written and designed for iPad and iPhone, uses an exploration element, providing “hundreds of location-based stories across the U.S. and around the world. These can be read only when your device’s GPS matches the coordinates of the specified location.” But considering the universality of the web, we could redefine what web-based experiences should be like. Not all methods would work well on the web, but that’s a decision that has to be made for a specific project. By thinking more broadly about any web-capable device, we can use what we know to provide relevant experiences for our site’s visitors. We need to be sure what we mean by relevant, of course! Reality bites While there are incredible possibilities, from a simple panel on a site to something bordering on living sites that evolve and change with our circumstances, we need to act with a degree of pragmatism and understand how much of what we could do is based on assumptions and the bias of our own experiences. We could go wild with changing the way our content is presented based on contextual information, but if we’re not careful what we end up with confuses and could provide a very fractured experience. As much as possible we need to think more ethnographically, observe and question people in the situations we think may be relevant, and test our assumptions as early as we can. Even on small projects, there may be ways we can validate our assumptions and test with our audience. The key to applying contextual content or cues is not to break the experience between contextual views (as I think we now wouldn’t when hiding content on a mobile view). It’s another instance of progressive enhancement – as we know certain pieces of information, we can enhance the experience. Also, if you do change content, how can you not make a more cumbersome experience for your visitors? It’s all about communication Content is at the core of what we do, but if we consider context we need to understand the impact on that. The effect could be as subtle as an altered hierarchy, involve swapping out panels of content, or in extreme instances perhaps all of your content might change. In some ways, this extends the notion of adaptive content that Karen McGrane has been talking about, to how we write and store the content we create. Thinking about the the impact of context may require us to re-evaluate our site structure, too. Whatever we decide, we have to be clear what will happen and manage the expectations of our users. The bottom line What I’m proposing isn’t that we go crazy and end up with a confused, disjointed set of experiences across the web. What I hope is that starting right from the beginning of a project, we think about what context is and could be, and see what relevance it might have to what we’re trying to communicate. This strategic process leads us to think about design. We are slowly adapting to what it means to be flexible through responsive and adaptive processes. What does thinking about contextual states mean to us (or designing for state in general)? Does this highlight again how difficult it’ll be for our tools to keep up with our processes and output? In terms of code, the vast majority of this data comes from the client-side through JavaScript. While we can progressively enhance, this could lead to a lot of code bloat through feature or capability detection, and potentially a lot of conditional loading of scripts. It’s a real shame we don’t get much we can rely on from the server-side – we know how unreliable user agents are! We need to understand why we’d do this. Are we trying to communicate well and be useful, or doing it to show off? Underneath it all, what do we base our decisions on? Do we have actual insight or are we proceeding from our assumptions and the bias of our own experiences? Scott Jenson summed it up best for me: (to paraphrase) the pain we put people through has to be greatly outweighed by the value we offer. I see that this could be another potential step in our evolution on the web; continuing this exploration of the flexibility the web allows us. It’s amazing we can do such incredible things from what is essentially a set of disparate, linked documents. 2012 Dan Donald dandonald 2012-12-09T00:00:00+00:00 https://24ways.org/2012/should-we-be-reactive/ design
73 How to Make Your Site Look Half-Decent in Half an Hour Programmers like me are often intimidated by design – but a little effort can give a huge return on investment. Here are one coder’s tips for making any site quickly look more professional. I am a programmer. I am not a designer. I have a degree in computer science, and I don’t mind Comic Sans. (It looks cheerful. Move on.) But although I am a programmer, I want to make my sites look attractive. This is partly out of vanity, and partly realism. Vanity because I want people to think my work is good, and realism because the research shows that people won’t think a site is credible unless it also looks attractive. For a very long time after I became a programmer, I was scared of design. Design seemed to consist of complicated rules that weren’t written down anywhere, plus an unlearnable sense of taste, possessed only by a black-clad elite. But a little while ago, I decided to do my best to hack what it took to make my own projects look vaguely attractive. And although this doesn’t come close to the effect a professional designer could achieve, gathering these resources for improving a site’s look and feel has been really helpful. If I hadn’t figured out some basic design shortcuts, it’s unlikely that a weekend hack of mine would have ended up on page three of the Daily Mail. And too often now, I see excellent programming projects that don’t reach the audience they deserve, simply because their design doesn’t match their execution. So, if you are a developer, my Christmas present to you is this: my own collection of hacks that, used rightly, can make your personal programming projects look professional, quickly. None are hard to learn, most are free, and they let you focus on writing code. One thing to note about these tips, though. They are a personal, pragmatic compilation. They are suggestions, not a definitive guide. You will definitely get better results by working with a professional designer, and by studying design more deeply. If you are a designer, I would love to hear your suggestions for the best tools that I’ve missed, and I’d love to know how we programmers can do things better. With that, on to the tools… 1. Use Bootstrap If you’re not already using Bootstrap, start now. I really think that Bootstrap is one of the most significant technical achievements of the last few years: it democratizes the whole process of web design. Essentially, Bootstrap is a a grid system, with a bunch of common elements. So you can lay your site out how you want, drop in simple elements like forms and tables, and get a good-looking, consistent result, without spending hours fiddling with CSS. You just need HTML. Another massive upside is that it makes it easy to make any site responsive, so you don’t have to worry about writing media queries. Go, get Bootstrap and check out the examples. To keep your site lightweight, you can customize your download to include only the elements you want. If you have more time, then Mark Otto’s article on why and how Bootstrap was created at Twitter is well worth a read. 2. Pimp Bootstrap Using Bootstrap is already a significant advance on not using Bootstrap, and massively reduces the tedium of front-end development. But you also run the risk of creating Yet Another Bootstrap Site, or Hack Day Design, as it’s known. If you’re really pressed for time, you could buy a theme from Wrap Bootstrap. These are usually created by professional designers, and will give a polish that we can’t achieve ourselves. Your site won’t be unique, but it will look good quickly. Luckily, it’s pretty easy to make Bootstrap not look too much like Bootstrap – using fonts, CSS effects, background images, colour schemes and so on. Most of the rest of this article covers different ways to achieve this. We are going to customize this Bootstrap example page. This already has some custom CSS in the <head>. We’ll pull it all out, and create a new CSS file, custom.css. Then we add a reference to it in the header. Now we’re ready to start customizing things. 3. Fonts Web fonts are one of the quickest ways to make your site look distinctive, modern, and less Bootstrappy, so we’ll start there. First, we can add some sweet fonts, from Google Web Fonts. The intimidating bit is choosing fonts that look nice together. Luckily, there are plenty of suggestions around the web: we’re going to use one of DesignShack’s suggested free Google Fonts pairings. Our fonts are Corben (for headings) and Nobile (for body copy). Then we add these files to our <head>. <link href="http://fonts.googleapis.com/css?family=Corben:bold" rel="stylesheet" type="text/css"> <link href="http://fonts.googleapis.com/css?family=Nobile" rel="stylesheet" type="text/css"> …and this to custom.css: h1, h2, h3, h4, h5, h6 { font-family: 'Corben', Georgia, Times, serif; } p, div { font-family: 'Nobile', Helvetica, Arial, sans-serif; } Now our example looks like this. It’s not going to win any design awards, but it’s immediately better: I also recommend the web font services Fontdeck, or Typekit – these have a wider selection of fonts, and are worth the investment if you regularly need to make sites look good. For more font combinations, Just My Type suggests appealing pairings from Typekit. Finally, you can experiment with type pairing ideas at Type Connection. For the design background on pairing fonts, Typekit’s post is worth a read. 4. Textures An instant way to make a site look classy is to use textures. You know the grey, stripy, indefinably elegant background on 24ways.org? That. If only there was a superb resource listing attractive, free, ready-to-use textures… Oh wait, there’s Atle Mo’s Subtle Patterns. We’re going to use Cream Dust, for an effect that can only be described as subtle. We download the file to a new /img/ directory, then add this to the CSS file: body { background: url(/img/cream_dust.png) repeat 0 0; } Bang: For some design background on patterns, I recommend reading through Smashing Magazine’s guidelines on textures. (TL;DR version: use textures to enhance beauty, and clarify the information architecture of your site; but don’t overdo it, or inadvertently obscure your text.) Still more to do, though. Onwards. 5. Icons Last year’s 24 ways taught us to use icon fonts for our site icons. This is great for the time-pressed coder, because icon fonts don’t just cut down on HTTP requests – they’re a lot quicker to set up than image-based icons, too. Bootstrap ships with an extensive, free for commercial use icon set in the shape of Font Awesome. Its icons are safe for screen readers, and can even be made to work in IE7 if needed (we’re not going to bother here). To start using these icons, just download Font Awesome, and add the /fonts/ directory to your site and the font-awesome.css file into your /css/ directory. Then add a reference to the CSS file in your header: <link rel="stylesheet" href="/css/font-awesome.css"> Finally, we’ll add a truck icon to the main action button, as follows. Why a truck? Why not? <a class="btn btn-large btn-success" href="#"><i class="icon-truck"></i> Sign up today</a> We’ll also tweak our CSS file to stop the icon nudging up against the button text: .jumbotron .btn i { margin-right: 8px; } And this is how it looks: Not the most exciting change ever, but it livens up the page a bit. The licence is CC-BY-3.0, so we also include a mention of Font Awesome and its URL in the source code. If you’d like something a little more distinctive, Shifticons lets you pay a few cents for individual icons, with the bonus that you only have to serve the icons you actually use, which is more efficient. Its icons are also friendly to screen readers, but won’t work in IE7. 6. CSS3 The next thing you could do is add some CSS3 goodness. It can really help the key elements of the site stand out. If you are pressed for time, just adding box-shadow and text-shadow to emphasize headings and standouts can be useful: h1 { text-shadow: 1px 1px 1px #ccc; } .div-that-you want-to-stand-out { box-shadow: 0 0 1em 1em #ccc; } We have a little more time though, so we’re going to do something more subtle. We’ll add a radial gradient behind the main heading, using an online gradient editor. The output is hefty, but you can see it in the CSS. Note that we also need to add the following to our HTML, for IE9 support: <!--[if gte IE 9]> <style type="text/css"> .gradient { filter: none; } </style> <![endif]--> And the effect – I don’t know what a designer would think, but I like the way it makes the heading pop. For a crash course in useful modern CSS effects, I highly recommend CodeSchool’s online course in Functional HTM5 and CSS3. It costs money ($25 a month to subscribe), but it’s worth it for the time you’ll save. As a bonus, you also get access to some excellent JavaScript, Ruby and GitHub courses. (Incidentally, if you find yourself fighting with basic float and display attributes in CSS – and there’s no shame in it, CSS layout is not intuitive – I recommend the CSS Cross-Country course at CodeSchool.) 7. Add a twist We could leave it there, but we’re going to add a background image, and give the site some personality. This is the area of design that I think many programmers find most intimidating. How do we create the graphics and photographs that a designer would use? The answer is iStockPhoto and its competitors – online image libraries where you can find and pay for images. They won’t be unique, but for our purposes, that’s fine. We’re going to use a Christmassy image. For a twist, we’re going to use Backstretch to make it responsive. We must pay for the image, then download it to our /img/ directory. Then, we set it as our <body>’s background-image, by including a JavaScript file with just the following line: $.backstretch("/img/winter.jpg"); We also reset the subtle pattern to become the background for our container image. It would look much better transparent, so we can use this technique in GIMP to make it see-through: .container-narrow { background: url(/img/cream_dust_transparent.png) repeat 0 0; } We also fiddle with the padding on body and .container-narrow a bit, and this is the result: (Aside: If this were a real site, I’d want to buy images in multiple sizes and ensure that Backstretch chose the most appropriately sized image for our screen, perhaps using responsive images.) How to find the effects that make a site interesting? I keep a set of bookmarks for interesting JavaScript and CSS effects I might want to use someday, from realistic shadows to animating grids. The JavaScript Weekly newsletter is a great source of ideas. 8. Colour schemes We’re just about getting there – though we’re probably past half an hour now – but that button and that menu still both look awfully Bootstrappy. Real sites, with real designers, have a colour palette, carefully chosen to harmonize and match the brand profile. For our purposes, we’re just going to borrow some colours from the image. We use Gimp’s colour picker tool to identify the hex values of the blue of the snow. Then we can use Color Scheme Designer to find contrasting, but complementary, colours. Finally, we use those colours for our central button. There are lots of tools to help us do this, such as Bootstrap Buttons. The new HTML is quite long, so I won’t paste it all here, but you can find it in the CSS file. We also reset the colour of the pills in the navigation menu, which is a bit easier: .nav-pills > .active > a, .nav-pills > .active > a:hover { background-color: #FF9473; } I’m not sure if the result is great to be honest, but at least we’ve lost those Bootstrap-blue buttons: Another way to do it, if you didn’t have an image to match, would be to borrow an attractive colour scheme. Colourlovers is a community where people create and share ready-made colour palettes. The key thing is to find a palette with an open licence, so you can legitimately use it. Unfortunately, you can’t search for palettes by licence type, but many do have open licences. Here’s a popular palette with a CC-BY-SA licence that allows reuse with attribution. As above, you can use the hex values from the palette in your custom CSS, and bask in the newly colourful results. 9. Read on With the above techniques, you can make a site that is starting to look slightly more professional, pretty quickly. If you have the time to invest, it’s well worth learning some design principles, if only so that design seems less intimidating and more like fun. As part of my design learning, I read a few introductory design books aimed at coders. The best I found was David Kadavy’s Design for Hackers: Reverse-Engineering Beauty, which explains the basic principles behind choosing colours, fonts, typefaces and layout. In the introduction to his book, David writes: No group stands to gain more from design literacy than hackers do… The one subject that is exceedingly frustrating for hackers to try to learn is design. Hackers know that in order to compete against corporate behemoths with just a few lines of code, they need to have good, clear design, but the resources with which to learn design are simply hard to find. Well said. If you have half a day to invest, rather than half an hour, I recommend getting hold of David’s book. And the journey is over. Perhaps that took slightly more than half an hour, but with practice, using the above techniques can become second nature. What useful tools have I missed? Designers, how would you improve on the above? I would love to know, so please give me your views in the comments. 2012 Anna Powell-Smith annapowellsmith 2012-12-16T00:00:00+00:00 https://24ways.org/2012/how-to-make-your-site-look-half-decent/ design
72 Designing with Contrast When an appetite for aesthetics over usability becomes the bellwether of user interface design, it’s time to reconsider who we’re designing for. Over the last few years, we have questioned the signifiers that gave obvious meaning to the function of interface elements. Strong textures, deep shadows, gradients — imitations of physical objects — were discarded. And many, rightfully so. Our audiences are now more comfortable with an experience that feels native to the technology, so we should respond in kind. Yet not all of the changes have benefitted users. Our efforts to simplify brought with them a trend of ultra-minimalism where aesthetics have taken priority over legibility, accessibility and discoverability. The trend shows no sign of losing popularity — and it is harming our experience of digital content. A thin veneer We are in a race to create the most subdued, understated interface. Visual contrast is out. In its place: the thinnest weights of a typeface and white text on bright color backgrounds. Headlines, text, borders, backgrounds, icons, form controls and inputs: all grey. While we can look back over the last decade and see minimalist trends emerging on the web, I think we can place a fair share of the responsibility for the recent shift in priorities on Apple. The release of iOS 7 ushered in a radical change to its user interface. It paired mobile interaction design to the simplicity and eloquence of Apple’s marketing and product design. It was a catalyst. We took what we saw, copied and consumed the aesthetics like pick-and-mix. New technology compounds this trend. Computer monitors and mobile devices are available with screens of unprecedented resolutions. Ultra-light type and subtle hues, difficult to view on older screens, are more legible on these devices. It would be disingenuous to say that designers have always worked on machines representative of their audience’s circumstances, but the gap has never been as large as it is now. We are running the risk of designing VIP lounges where the cost of entry is a Mac with a Retina display. Minimalist expectations Like progressive enhancement in an age of JavaScript, many good and sensible accessibility practices are being overlooked or ignored. We’re driving unilateral design decisions that threaten accessibility. We’ve approached every problem with the same solution, grasping on to the integrity of beauty, focusing on expression over users’ needs and content. Someone once suggested to me that a client’s website should include two states. The first state would be the ideal experience, with low color contrast, light font weights and no differentiation between links and text. It would be the default. The second state would be presented in whatever way was necessary to meet accessibility standards. Users would have to opt out of the default state via a toggle if it wasn’t meeting their needs. A sort of first-class, upper deck cabin equivalent of graceful degradation. That this would divide the user base was irrelevant, as the aesthetics of the brand were absolute. It may seem like an unusual anecdote, but it isn’t uncommon to see this thinking in our industry. Again and again, we place the burden of responsibility to participate in a usable experience on others. We view accessibility and good design as mutually exclusive. Taking for granted what users will tolerate is usually the forte of monopolistic services, but increasingly we apply the same arrogance to our new products and services. Imitation without representation All of us are influenced in one way or another by one another’s work. We are consciously and unconsciously affected by the visual and audible activity around us. This is important and unavoidable. We do not produce work in a vacuum. We respond to technology and culture. We channel language and geography. We absorb the sights and sounds of film, television, news. To mimic and copy is part and parcel of creating something an audience of many can comprehend and respond to. Our clients often look first to their competitors’ products to understand their success. However, problems arise when we focus on style without context; form without function; mimicry as method. Copied and reused without any of the ethos of the original, stripped of deliberate and informed decision-making, the so-called look and feel becomes nothing more than paint on an empty facade. The typographic and color choices so in vogue today with our popular digital products and services have little in common with the brands they are meant to represent. For want of good design, the message was lost The question to ask is: does the interface truly reflect the product? Is it an accurate characterization of the brand and organizational values? Does the delivery of the content match the tone of voice? The answer is: probably not. Because every organization, every app or service, is unique. Each with its own personality, its own values and wonderful quirks. Design is communication. We should do everything in our role as professionals to use design to give voice to the message. Our job is to clearly communicate the benefits of a service and unreservedly allow access to information and content. To do otherwise, by obscuring with fashionable styles and elusive information architecture, does a great disservice to the people who chose to engage with and trust our products. We can achieve hierarchy and visual rhythm without resorting to extreme reduction. We can craft a beautiful experience with fine detail and curiosity while meeting fundamental standards of accessibility (and strive to meet many more). Standards of excellence It isn’t always comfortable to step back and objectively question our design choices. We get lost in the flow of our work, using patterns and preferences we’ve tried and tested before. That our decisions often seem like second nature is a gift of experience, but sometimes it prevents us from finding our blind spots. I was first caught out by my own biases a few years ago, when designing an interface for the Bank of England. After deciding on the colors for the typography and interactive elements, I learned that the site had to meet AAA accessibility standards. My choices quickly fell apart. It was eye-opening. I had to start again with restrictions and use size, weight and placement instead to construct the visual hierarchy. Even now, I make mistakes. On a recent project, I used large photographs on an organization’s website to promote their products. Knowing that our team had control over the art direction, I felt confident that we could compose the photographs to work with text overlays. Despite our best effort, the cropped images weren’t always consistent, undermining the text’s legibility. If I had the chance to do it again, I would separate the text and image. So, what practical things can we consider to give our users the experience they deserve? Put guidelines in place Think about your brand values. Write down keywords and use them as a framework when choosing a typeface. Explore colors that convey the organization’s personality and emotional appeal. Define a color palette that is web-ready and meets minimum accessibility standards. Note which colors are suitable for use with text. Only very dark hues of grey are consistently legible so keep them for non-essential text (for example, as placeholders in form inputs). Find which background colors you can safely use with white text, and consider integrating contrast checks into your workflow. Use roman and medium weights for body copy. Reserve lighter weights of a typeface for very large text. Thin fonts are usually the first to break down because of aliasing differences across platforms and screens. Check that the size, leading and length of your type is always legible and readable. Define lower and upper limits. Small text is best left for captions and words in uppercase. Avoid overlaying text on images unless it’s guaranteed to be legible. If it’s necessary to optimize space in the layout, give the text a container. Scrims aren’t always reliable: the text will inevitably overlap a part of the photograph without a contrasting ground. Test your work Review legibility and contrast on different devices. It’s just as important as testing the layout of a responsive website. If you have a local device lab, pay it a visit. Find a computer monitor near a window when the sun is shining. Step outside the studio and try to read your content on a mobile device with different brightness levels. Ask your friends and family what they use at home and at work. It’s one way of making sure your feedback isn’t always coming from a closed loop. Push your limits You define what the user sees. If you’ve inherited brand guidelines, question them. If you don’t agree with the choices, make the case for why they should change. Experiment with size, weight and color to find contrast. Objects with low contrast appear similar to one another and undermine the visual hierarchy. Weak relationships between figure and ground diminish visual interest. A balanced level of contrast removes ambiguity and creates focal points. It captures and holds our attention. If you’re lost for inspiration, look to graphic design in print. We have a wealth of history, full of examples that excel in using contrast to establish visual hierarchy. Embrace limitations. Use boundaries as an opportunity to explore possibilities. More than just a facade Designing with standards encourages legibility and helps to define a strong visual hierarchy. Design without exclusion (through neither negligence or intent) gets around discussions of demographics, speaks to a larger audience and makes good business sense. Following the latest trends not only weakens usability but also hinders a cohesive and distinctive brand. Users will make means when they need to, by increasing browser font sizes or enabling system features for accessibility. But we can do our part to take as much of that burden off of the user and ask less of those who need it most. In architecture, it isn’t buildings that mimic what is fashionable that stand the test of time. Nor do we admire buildings that tack on separate, poorly constructed extensions to meet a bare minimum of safety regulations. We admire architecture that offers well-considered, remarkable, usable spaces with universal access. Perhaps we can take inspiration from these spaces. Let’s give our buildings a bold voice and make sure the doors are open to everyone. 2015 Mark Mitchell markmitchell 2015-12-13T00:00:00+00:00 https://24ways.org/2015/designing-with-contrast/ design
71 Upping Your Web Security Game When I started working in web security fifteen years ago, web development looked very different. The few non-static web applications were built using a waterfall process and shipped quarterly at best, making it possible to add security audits before every release; applications were deployed exclusively on in-house servers, allowing Info Sec to inspect their configuration and setup; and the few third-party components used came from a small set of well-known and trusted providers. And yet, even with these favourable conditions, security teams were quickly overwhelmed and called for developers to build security in. If the web security game was hard to win before, it’s doomed to fail now. In today’s web development, every other page is an application, accepting inputs and private data from users; software is built continuously, designed to eliminate manual gates, including security gates; infrastructure is code, with servers spawned with little effort and even less security scrutiny; and most of the code in a typical application is third-party code, pulled in through open source repositories with rarely a glance at who provided them. Security teams, when they exist at all, cannot solve this problem. They are vastly outnumbered by developers, and cannot keep up with the application’s pace of change. For us to have a shot at making the web secure, we must bring security into the core. We need to give it no less attention than that we give browser compatibility, mobile design or web page load times. More broadly, we should see security as an aspect of quality, expecting both ourselves and our peers to address it, and taking pride when we do it well. Where To Start? Embracing security isn’t something you do overnight. A good place to start is by reviewing things you’re already doing – and trying to make them more secure. Here are three concrete steps you can take to get going. HTTPS Threats begin when your system interacts with the outside world, which often means HTTP. As is, HTTP is painfully insecure, allowing attackers to easily steal and manipulate data going to or from the server. HTTPS adds a layer of crypto that ensures the parties know who they’re talking to, and that the information exchanged can be neither modified nor sniffed. HTTPS is relevant to any site. If your non-HTTPS site holds opinions, reading it may get your users in trouble with employers or governments. If your users believe what you say, attackers can modify your non-HTTPS to take advantage of and abuse that trust. If you want to use new browser technologies like HTTP2 and service workers, your site will need to be HTTPS. And if you want to be discovered on the web, using HTTPS can help your Google ranking. For more details on why I think you should make the switch to HTTPS, check out this post, these slides and this video. Using HTTPS is becoming easier and cheaper. Here are a few free tools that can help: Get free and easy HTTPS delivery from Cloudflare (be sure to use “Full SSL”!) Get a free and automation-friendly certificate from Let’s Encrypt (now in open beta). Test how well your HTTPS is set up using SSLTest. Other vendors and platforms are rapidly simplifying and reducing the cost of their HTTPS offering, as demand and importance grows. Two-Factor Authentication The most sensitive data is usually stored behind a login, and the authentication process is the primary gate in front of this data. Making this process secure has many aspects, including using HTTPS when accepting credentials, having a strong password policy, never storing the password, and more. All of these are important, but the best single step to boost your authentication security is to introduce two-factor authentication (2FA). Adding 2FA usually means prompting users for an additional one-time code when logging in, which they get via SMS or a mobile app (e.g. Google Authenticator). This code is short-lived and is extremely hard for a remote attacker to guess, thus vastly reducing the risk a leaked or easily guessed password presents. The typical algorithm for 2FA is based on an IETF standard called the time-based one-time password (TOTP) algorithm, and it isn’t that hard to implement. Joel Franusic wrote a great post on implementing 2FA; modules like speakeasy make it even easier; and you can swap SMS with Google Authenticator or your own app if you prefer. If you don’t want to build 2FA support yourself, you can purchase two/multi-factor authentication services from vendors such as DuoSecurity, Auth0, Clef, Hypr and others. If implementing 2FA still feels like too much work, you can also choose to offload your entire authentication process to an OAuth-based federated login. Many companies offer this today, including Facebook, Google, Twitter, GitHub and others. These bigger players tend to do authentication well and support 2FA, but you should consider what data you’re sharing with them in the process. Tracking Known Vulnerabilities Most of the code in a modern application was actually written by third parties, and pulled into your app as frameworks, modules and libraries. While using these components makes us much more productive, along with their functionality we also adopt their security flaws. To make things worse, some of these flaws are well-known vulnerabilities, making it easy for hackers to take advantage of them in an attack. This is a real problem and happens on pretty much every platform. Do you develop in Java? In 2014, over 6% of Java modules downloaded from Maven had a known severe security issue, the typical Java applications containing 24 flaws. Are you coding in Node.js? Roughly 14% of npm packages carry a known vulnerability, and over 60% of dev shops find vulnerabilities in their code. 30% of Docker Hub containers include a high priority known security hole, and 60% of the top 100,000 websites use client-side libraries with known security gaps. To find known security issues, take stock of your dependencies and match them against language-specific lists such as Snyk’s vulnerability DB for Node.js, rubysec for Ruby, victims-db for Python and OWASP’s Dependency Check for Java. Once found, you can fix most issues by upgrading the component in question, though that may be tricky for indirect dependencies. This process is still way too painful, which means most teams don’t do it. The Snyk team and I are hoping to change that by making it as easy as possible to find, fix and monitor known vulnerabilities in your dependencies. Snyk’s wizard will help you find and fix these issues through guided upgrades and patches, and adding Snyk’s test to your continuous integration and deployment (CI/CD) will help you stay secure as your code evolves. Note that newly disclosed vulnerabilities usually impact old code – the one you’re running in production. This means you have to stay alert when new vulnerabilities are disclosed, so you can fix them before attackers can exploit them. You can do so by subscribing to vulnerability lists like US-CERT, OSVDB and NVD. Snyk’s monitor will proactively let you know about new disclosures relevant to your code, but only for Node.js for now – you can register to get updated when we expand. Securing Yourself In addition to making your application secure, you should make the contributors to that application secure – including you. Earlier this year we’ve seen attackers target mobile app developers with a malicious Xcode. The real target, however, wasn’t these developers, but rather the users of the apps they create. That you create. Securing your own work environment is a key part of keeping your apps secure, and your users from being compromised. There’s no single step that will make you fully secure, but here are a few steps that can make a big impact: Use 2FA on all the services related to the application, notably source control (e.g. GitHub), cloud platform (e.g. AWS), CI/CD, CDN, DNS provider and domain registrar. If an attacker compromises any one of those, they could modify or replace your entire application. I’d recommend using 2FA on all your personal services too. Use a password manager (e.g. 1Password, LastPass) to ensure you have a separate and complex password for each service. Some of these services will get hacked, and passwords will leak. When that happens, don’t let the attackers access your other systems too. Secure your workstation. Be careful what you download, lock your screen when you walk away, change default passwords on services you install, run antivirus software, etc. Malware on your machine can translate to malware in your applications. Be very wary of phishing. Smart attackers use ‘spear phishing’ techniques to gain access to specific systems, and can trick even security savvy users. There are even phishing scams targeting users with 2FA. Be alert to phishy emails. Don’t install things through curl <somewhere-on-the-web> | sudo bash, especially if the URL is on GitHub, meaning someone else controls it. Don’t do it on your machines, and definitely don’t do it in your CI/CD systems. Seriously. Staying secure should be important to you personally, but it’s doubly important when you have privileged access to an application. Such access makes you a way to reach many more users, and therefore a more compelling target for bad actors. A Culture of Security Using HTTPS, enabling two-factor authentication and fixing known vulnerabilities are significant steps in building security at your core. As you implement them, remember that these are just a few steps in a longer journey. The end goal is to embrace security as an aspect of quality, and accept we all share the responsibility of keeping ourselves – and our users – safe. 2015 Guy Podjarny guypodjarny 2015-12-11T00:00:00+00:00 https://24ways.org/2015/upping-your-web-security-game/ code
70 Bringing Your Code to the Streets — or How to Be a Street VJ Our amazing world of web code is escaping out of the browser at an alarming rate and appearing in every aspect of the environment around us. Over the past few years we’ve already seen JavaScript used server-side, hardware coded with JavaScript, a rise of native style and desktop apps created with HTML, CSS and JavaScript, and even virtual reality (VR) is getting its fair share of front-end goodness. You can go ahead and play with JavaScript-powered hardware such as the Tessel or the Espruino to name a couple. Just check out the Tessel project page to see JavaScript in the world of coffee roasting or sleep tracking your pet. With the rise of the internet of things, JavaScript can be seen collecting information on flooding among other things. And if that’s not enough ‘outside the browser’ implementations, Node.js servers can even be found in aircraft! I previously mentioned VR and with three.js’s extra StereoEffect.js module it’s relatively simple to get browser 3D goodness to be Google Cardboard-ready, and thus set the stage for all things JavaScript and VR. It’s been pretty popular in the art world too, with interactive works such as Seb Lee-Delisle’s Lunar Trails installation, featuring the old arcade game Lunar Lander, which you can now play in your browser while others watch (it is the web after all). The Science Museum in London held Chrome Web Lab, an interactive exhibition featuring five experiments, showcasing the magic of the web. And it’s not even the connectivity of the web that’s being showcased; we can even take things offline and use web code for amazing things, such as fighting Ebola. One thing is for sure, JavaScript is awesome. Hell, if you believe those telly programs (as we all do), JavaScript can even take down the stock market, purely through the witchcraft of canvas! Go JavaScript! Now it’s our turn So I wanted to create a little project influenced by this theme, and as it’s Christmas, take it to the streets for a little bit of party fun! Something that could take code anywhere. Here’s how I made a portable visual projection pack, a piece of video mixing software and created some web-coded street art. Step one: The equipment You will need: One laptop: with HDMI output and a modern browser installed, such as Google Chrome. One battery-powered mini projector: I’ve used a Texas Instruments DLP; for its 120 lumens it was the best cost-to-lumens ratio I could find. One MIDI controller (optional): mine is an ICON iDJ as it suits mixing visuals. However, there is more affordable hardware on the market such as an Akai LPD8 or a Korg nanoPAD2. As you’ll see in the article, this is optional as it can be emulated within the software. A case to carry it all around in. Step two: The software The projected visuals, I imagined, could be anything you can create within a browser, whether that be simple HTML and CSS, images, videos, SVG or canvas. The only requirement I have is that they move or change with sound and that I can mix any one visual into another. You may remember a couple of years ago I created a demo on this very site, allowing audio-triggered visuals from the ambient sounds your device mic was picking up. That was a great starting point – I used that exact method to pick up the audio and thus the first requirement was complete. If you want to see some more examples of visuals I’ve put together for this, there’s a showcase on CodePen. The second requirement took a little more thought. I needed two screens, which could at any point show any of the visuals I had coded, but could be mixed from one into the other and back again. So let’s start with two divs, both absolutely positioned so they’re on top of each other, but at the start the second screen’s opacity is set to zero. Now all we need is a slider, which when moved from one side to the other slowly sets the second screen’s opacity to 1, thereby fading it in. See the Pen Mixing Screens (Software Version) by Rumyra (@Rumyra) on CodePen. Mixing Screens (CodePen) As you saw above, I have a MIDI controller and although the software method works great, I’d quite like to make use of this nifty piece of kit. That’s easily done with the Web MIDI API. All I need to do is call it, and when I move one of the sliders on the controller (I’ve allocated the big cross fader in the middle for this), pick up on the change of value and use that to control the opacity instead. var midi, data; // start talking to MIDI controller if (navigator.requestMIDIAccess) { navigator.requestMIDIAccess({ sysex: false }).then(onMIDISuccess, onMIDIFailure); } else { alert(“No MIDI support in your browser.”); } // on success function onMIDISuccess(midiData) { // this is all our MIDI data midi = midiData; var allInputs = midi.allInputs.values(); // loop over all available inputs and listen for any MIDI input for (var input = allInputs.next(); input && !input.done; input = allInputs.next()) { // when a MIDI value is received call the onMIDIMessage function input.value.onmidimessage = onMIDIMessage; } } function onMIDIMessage(message) { // data comes in the form [command/channel, note, velocity] data = message.data; // Opacity change for screen. The cross fader values are [176, 8, {0-127}] if ( (data[0] === 176) && (data[1] === 8) ) { // this value will change as the fader is moved var opacity = data[2]/127; screenTwo.style.opacity = opacity; } } The final code was slightly more complicated than this, as I decided to switch the two screens based on the frequencies of the sound that was playing, and use the cross fader to depict the frequency threshold value. This meant they flickered in and out of each other, rather than just faded. There’s a very rough-and-ready first version of the software on GitHub. Phew, Great! Now we need to get all this to the streets! Step three: Portable kit Did you notice how I mentioned a case to carry it all around in? I wanted the case to be morphable, so I could use the equipment from it too, a sort of bag-to-usherette-tray-type affair. Well, I had an unused laptop bag… I strengthened it with some MDF, so when I opened the bag it would hold like a tray where the laptop and MIDI controller would sit. The projector was Velcroed to the external pocket of the bag, so when it was a tray it would project from underneath. I added two durable straps, one for my shoulders and one round my waist, both attached to the bag itself. There was a lot of cutting and trimming. As it was a laptop bag it was pretty thick to start and sewing was tricky. However, I only broke one sewing machine needle; I’ve been known to break more working with leather, so I figured I was doing well. By the way, you can actually buy usherette trays, but I just couldn’t resist hacking my own :) Step four: Take to the streets First, make sure everything is charged – everything – a lot! The laptop has to power both the MIDI controller and the projector, and although I have a mobile phone battery booster pack, that’ll only charge the projector should it run out. I estimated I could get a good hour of visual artistry before I needed to worry, though. I had a couple of ideas about time of day and location. Here in the UK at this time of year, it gets dark around half past four, so I could easily head out in a city around 5pm and it would be dark enough for the projections to be seen pretty well. I chose Bristol, around the waterfront, as there were some interesting locations to try it out in. The best was Millennium Square: busy but not crowded and plenty of surfaces to try projecting on to. My first time out with the portable audio/visual pack (PAVP as it will now be named) was brilliant. I played music and projected visuals, like a one-woman band of A/V! You might be thinking what the point of this was, besides, of course, it being a bit of fun. Well, this project got me to look at canvas and SVG more closely. The Web MIDI API was really interesting; MIDI as a data format has some great practical uses. I think without our side projects we may not have all these wonderful uses for our everyday code. Not only do they remind us coding can, and should, be fun, they also help us learn and grow as makers. My favourite part? When I was projecting into a water feature in Millennium Square. For those who are familiar, you’ll know it’s like a wall of water so it produced a superb effect. I drew quite a crowd and a kid came to stand next to me and all I could hear him say with enthusiasm was, ‘Oh wow! That’s so cool!’ Yes… yes, kid, it was cool. Making things with code is cool. Massive thanks to the lovely Drew McLellan for his incredibly well-directed photography, and also Simon Johnson who took a great hand in perfecting the kit while it was attached. 2015 Ruth John ruthjohn 2015-12-06T00:00:00+00:00 https://24ways.org/2015/bringing-your-code-to-the-streets/ code
69 How to Do a UX Review A UX review is where an expert goes through a website looking for usability and experience problems and makes recommendations on how to fix them. I’ve completed a number of UX reviews over my twelve years working as a user experience consultant and I thought I’d share my approach. I’ll be talking about reviewing websites here; you can adapt the approach for web apps, or mobile or desktop apps. Why conduct a review Typically, a client asks for a review to be undertaken by a trusted and, ideally, detached third party who either works for an agency or is a freelancer. Often they may ask a new member of the UX team to complete one, or even set it as a task for a job interview. This indicates the client is looking for an objective view, seen from the outside as a user would see the website. I always suggest conducting some user research rather than a review. Users know their goals and watching them make (what you might think of as) mistakes on the website is invaluable. Conducting research with six users can give you six hours’ worth of review material from six viewpoints. In short, user research can identify more problems and show how common those problems might be. There are three reasons, though, why a review might better suit client needs than user research: Quick results: user research and analysis takes at least three weeks. Limited budget: the £6–10,000 cost to run user research is about twice the cost of a UX review. Users are hard to reach: in the business-to-business world, reaching users is difficult, especially if your users hold senior positions in their organisations. Working with consumers is much easier as there are often more of them. There is some debate about the benefits of user research over UX review. In my experience you learn far more from research, but opinions differ. Be objective The number one mistake many UX reviewers make is reporting back the issues they identify as their opinion. This can cause credibility problems because you have to keep justifying why your opinion is correct. I’ve had the most success when giving bad news in a UX review and then finally getting things fixed when I have been as objective as possible, offering evidence for why something may be a problem. To be objective we need two sources of data: numbers from analytics to appeal to reason; and stories from users in the form of personas to speak to emotions. Highlighting issues with dispassionate numerical data helps show the extent of the problem. Making the problems more human using personas can make the problem feel more real. Numbers from analytics The majority of clients I work with use Google Analytics, but if you use a different analytics package the same concepts apply. I use analytics to find two sets of things. 1. Landing pages and search terms Landing pages are the pages users see first when they visit a website – more often than not via a Google search. Landing pages reveal user goals. If a user landed on a page called ‘Yellow shoes’ their goal may well be to find out about or buy some yellow shoes. It would be great to see all the search terms bringing people to the website but in 2011 Google stopped providing search term data to (rightly!) protect users’ privacy. You can get some search term data from Google Webmaster tools, but we must rely on landing pages as a clue to our users’ goals. The thing to look for is high-traffic landing pages with a high bounce rate. Bounce rate is the percentage of visitors to a website who navigate away from the site after viewing only one page. A high bounce rate (over 50%) isn’t good; above 70% is bad. To get a list of high-traffic landing pages with a high bounce rate install this bespoke report. Google Analytics showing landing pages ordered by popularity and the bounce rate for each. This is the list of pages with high demand and that have real problems as the bounce rate is high. This is the main focus of the UX review. 2. User flows We have the beginnings of the user journey: search terms and initial landing pages. Now we can tap into the really useful bit of Google Analytics. Called behaviour flows, they show the most common order of pages visited. Behaviour flows from Google Analytics, showing the routes users took through the website. Here we can see the second and third (and so on) pages users visited. Importantly, we can also see the drop-outs at each step. If your client has it set up, you can also set goal pages (for example, a post-checkout contact us and thank you page). You can then see a similar view that tracks back from the goal pages. If your client doesn’t have this, suggest they set up goal tracking. It’s easy to do. We now have the remainder of the user journey. A user journey Expect the work in analytics to take up to a day. We may well identify more than one user journey, starting from different landing pages and going to different second- and third-level pages. That’s a good thing and shows we have different user types. Talking of user types, we need to define who our users are. Personas We have some user journeys and now we need to understand more about our users’ motivations and goals. I have a love-hate relationship with personas, but used properly these portraits of users can help bring a human touch to our UX review. I suggest using a very cut-down view of a persona. My old friends Steve Cable and Richard Caddick at cxpartners have a great free template for personas from their book Communicating the User Experience. The first thing to do is find a picture that represents that persona. Don’t use crappy stock photography – it’s sometimes hard to relate to perfect-looking people) – use authentic-looking people. Here’s a good collection of persona photos. An example persona. The personas have three basic attributes: Goals: we can complete these drawing on the analytics data we have (see example). Musts: things we have to do to meet the persona’s needs. Must nots: a list of things we really shouldn’t do. Completing points 2 and 3 can often be done during the writing of the report. Let’s take an example. We know that the search term ‘yellow shoes’ takes the user to the landing page for yellow shoes. We also know this page has a high bounce rate, meaning it doesn’t provide a good experience. With our expert hat on we can review the page. We will find two types of problem: Usability issues: ineffective button placement or incorrect wording, links not looking like links, and so on. Experience issues: for example, if a product is out of stock we have to contact the business to ask them to restock. That link is very small and hard to see. We could identify that the contact button isn’t easy to find (a usability issue) but that’s not the real problem here. That the user has to ask the business to restock the item is a bad user experience. We add this to our personas’ must nots. The big experience problems with the site form the musts and must nots for our personas. We now have a story around our user journey that highlights what is going wrong. If we’ve identified a number of user journeys, multiple landing pages and differing second and third pages visited, we can create more personas to match. A good rule of thumb is no more than three personas. Any more and they lose impact, watering down your results. Expect persona creation to take up to a day to complete. Let’s start the review We take the user journeys and we follow them step by step, working through the website looking for the reasons why users drop out at each step. Using Keynote or PowerPoint, I structure the final report around the user journey with separate sections for each step. For each step we’ll find both usability and experience problems. Split the results into those two groups. Usability problems are fairly easy to fix as they’re often quick design changes. As you go along, note the usability problems in one place: we’ll call this ‘quick wins’. Simple quick fixes are a reassuring thing for a client to see and mean they can get started on stuff right away. You can mark the severity of usability issues. Use a scale from 1 to 3 (if you use 1 to 5 everything ends up being a 3!) where 1 is minor and 3 is serious. Review the website on the device you’d expect your persona to use. Are they using the site on a smartphone? Review it on a smartphone. I allow one page or slide per problem, which allows me to explain what is going wrong. For a usability problem I’ll often make a quick wireframe or sketch to explain how to address it. A UX review slide displaying all the elements to be addressed. These slides may be viewed from across the room on a screen so zoom into areas of discussion. (Quick tip: if you use Google Chrome, try Awesome Screenshot to capture screens.) When it comes to the more severe experience problems – things like an online shop not offering next day delivery, or a business that needs to promise to get back to new customers within a few hours – these will take more than a tweak to the UI to fix. Call these something different. I use the terms like business challenges and customer experience issues as they show that it will take changes to the organisation and its processes to address them. It’s often beyond the remit of a humble UX consultant to recommend how to fix organisational issues, so don’t try. Again, create a page within your document to collect all of the business challenges together. Expect the review to take between one and three days to complete. The final report should follow this structure: The approach Overview of usability quick wins Overview of experience issues Overview of Google Analytics findings The user journeys The personas Detailed page-by-page review (broken down by steps on the user journey) There are two academic theories to help with the review. Heuristic evaluation is a set of criteria to organise the issues you find. They’re great for categorising the usability issues you identify but in practice they can be quite cumbersome to apply. I prefer the more scientific and much simpler cognitive walkthrough that is focused on goals and actions. A workshop to go through the findings The most important part of the UX review process is to talk through the issues with your client and their team. A document can only communicate a certain amount. Conversations about the findings will help the team understand the severity of the issues you’ve uncovered and give them a chance to discuss what to do about them. Expect the workshop to last around three hours. When presenting the report, explain the method you used to conduct the review, the data sources, personas and the reasoning behind the issues you found. Start by going through the usability issues. Often these won’t be contentious and you can build trust and improve your credibility by making simple, easy to implement changes. The most valuable part of the workshop is conversation around each issue, especially the experience problems. The workshop should include time to talk through each experience issue and how the team will address it. I collect actions on index cards throughout the workshop and make a note of who will take what action with each problem. Index cards showing the problem and who is responsible. When talking through the issues, the person who designed the site is probably in the room – they may well feel threatened. So be nice. When I talk through the report I try to have strong ideas, weakly held. At the end of the workshop you’ll have talked through each of the issues and identified who is responsible for addressing them. To close the workshop I hand out the cards to the relevant people, giving them a physical reminder of the next steps they have to take. That’s my process for conducting a review. I’d love to hear any tips you have in the comments. 2015 Joe Leech joeleech 2015-12-03T00:00:00+00:00 https://24ways.org/2015/how-to-do-a-ux-review/ ux
68 Grid, Flexbox, Box Alignment: Our New System for Layout Three years ago for 24 ways 2012, I wrote an article about a new CSS layout method I was excited about. A specification had emerged, developed by people from the Internet Explorer team, bringing us a proper grid system for the web. In 2015, that Internet Explorer implementation is still the only public implementation of CSS grid layout. However, in 2016 we should be seeing it in a new improved form ready for our use in browsers. Grid layout has developed hidden behind a flag in Blink, and in nightly builds of WebKit and, latterly, Firefox. By being developed in this way, breaking changes could be safely made to the specification as no one was relying on the experimental implementations in production work. Another new layout method has emerged over the past few years in a more public and perhaps more painful way. Shipped prefixed in browsers, The flexible box layout module (flexbox) was far too tempting for developers not to use on production sites. Therefore, as changes were made to the specification, we found ourselves with three different flexboxes, and browser implementations that did not match one another in completeness or in the version of specified features they supported. Owing to the different ways these modules have come into being, when I present on grid layout it is often the very first time someone has heard of the specification. A question I keep being asked is whether CSS grid layout and flexbox are competing layout systems, as though it might be possible to back the loser in a CSS layout competition. The reality, however, is that these two methods will sit together as one system for doing layout on the web, each method playing to certain strengths and serving particular layout tasks. If there is to be a loser in the battle of the layouts, my hope is that it will be the layout frameworks that tie our design to our markup. They have been a necessary placeholder while we waited for a true web layout system, but I believe that in a few years time we’ll be easily able to date a website to circa 2015 by seeing <div class="row"> or <div class="col-md-3"> in the markup. In this article, I’m going to take a look at the common features of our new layout systems, along with a couple of examples which serve to highlight the differences between them. To see the grid layout examples you will need to enable grid in your browser. The easiest thing to do is to enable the experimental web platform features flag in Chrome. Details of current browser support can be found here. Relationship Items only become flex or grid items if they are a direct child of the element that has display:flex, display:grid or display:inline-grid applied. Those direct children then understand themselves in the context of the complete layout. This makes many things possible. It’s the lack of relationship between elements that makes our existing layout methods difficult to use. If we float two columns, left and right, we have no way to tell the shorter column to extend to the height of the taller one. We have expended a lot of effort trying to figure out the best way to make full-height columns work, using techniques that were never really designed for page layout. At a very simple level, the relationship between elements means that we can easily achieve full-height columns. In flexbox: See the Pen Flexbox equal height columns by rachelandrew (@rachelandrew) on CodePen. And in grid layout (requires a CSS grid-supporting browser): See the Pen Grid equal height columns by rachelandrew (@rachelandrew) on CodePen. Alignment Full-height columns rely on our flex and grid items understanding themselves as part of an overall layout. They also draw on a third new specification: the box alignment module. If vertical centring is a gift you’d like to have under your tree this Christmas, then this is the box you’ll want to unwrap first. The box alignment module takes the alignment and space distribution properties from flexbox and applies them to other layout methods. That includes grid layout, but also other layout methods. Once implemented in browsers, this specification will give us true vertical centring of all the things. Our examples above achieved full-height columns because the default value of align-items is stretch. The value ensured our columns stretched to the height of the tallest. If we want to use our new vertical centring abilities on all items, we would set align-items:center on the container. To align one flex or grid item, apply the align-self property. The examples below demonstrate these alignment properties in both grid layout and flexbox. The portrait image of Widget the cat is aligned with the default stretch. The other three images are aligned using different values of align-self. Take a look at an example in flexbox: See the Pen Flexbox alignment by rachelandrew (@rachelandrew) on CodePen. And also in grid layout (requires a CSS grid-supporting browser): See the Pen Grid alignment by rachelandrew (@rachelandrew) on CodePen. The alignment properties used with CSS grid layout. Fluid grids A cornerstone of responsive design is the concept of fluid grids. “[…]every aspect of the grid—and the elements laid upon it—can be expressed as a proportion relative to its container.” —Ethan Marcotte, “Fluid Grids” The method outlined by Marcotte is to divide the target width by the context, then use that value as a percentage value for the width property on our element. h1 { margin-left: 14.575%; /* 144px / 988px = 0.14575 */ width: 70.85%; /* 700px / 988px = 0.7085 */ } In more recent years, we’ve been able to use calc() to simplify this (at least, for those of us able to drop support for Internet Explorer 8). However, flexbox and grid layout make fluid grids simple. The most basic of flexbox demos shows this fluidity in action. The justify-content property – another property defined in the box alignment module – can be used to create an equal amount of space between or around items. As the available width increases, more space is assigned in proportion. In this demo, the list items are flex items due to display:flex being added to the ul. I have given them a maximum width of 250 pixels. Any remaining space is distributed equally between the items as the justify-content property has a value of space-between. See the Pen Flexbox: justify-content by rachelandrew (@rachelandrew) on CodePen. For true fluid grid-like behaviour, your new flexible friends are flex-grow and flex-shrink. These properties give us the ability to assign space in proportion. The flexbox flex property is a shorthand for: flex-grow flex-shrink flex-basis The flex-basis property sets the default width for an item. If flex-grow is set to 0, then the item will not grow larger than the flex-basis value; if flex-shrink is 0, the item will not shrink smaller than the flex-basis value. flex: 1 1 200px: a flexible box that can grow and shrink from a 200px basis. flex: 0 0 200px: a box that will be 200px and cannot grow or shrink. flex: 1 0 200px: a box that can grow bigger than 200px, but not shrink smaller. In this example, I have a set of boxes that can all grow and shrink equally from a 100 pixel basis. See the Pen Flexbox: flex-grow by rachelandrew (@rachelandrew) on CodePen. What I would like to happen is for the first element, containing a portrait image, to take up less width than the landscape images, thus keeping it more in proportion. I can do this by changing the flex-grow value. By giving all the items a value of 1, they all gain an equal amount of the available space after the 100 pixel basis has been worked out. If I give them all a value of 3 and the first box a value of 1, the other boxes will be assigned three parts of the available space while box 1 is assigned only one part. You can see what happens in this demo: See the Pen Flexbox: flex-grow by rachelandrew (@rachelandrew) on CodePen. Once you understand flex-grow, you should easily be able to grasp how the new fraction unit (fr, defined in the CSS grid layout specification) works. Like flex-grow, this unit allows us to assign available space in proportion. In this case, we assign the space when defining our track sizes. In this demo (which requires a CSS grid-supporting browser), I create a four-column grid using the fraction unit to define my track sizes. The first track is 1fr in width, and the others 2fr. grid-template-columns: 1fr 2fr 2fr 2fr; See the Pen Grid fraction units by rachelandrew (@rachelandrew) on CodePen. The four-track grid. Separation of concerns My younger self petitioned my peers to stop using tables for layout and to move to CSS. One of the rallying cries of that movement was the concept of separating our source and content from how they were displayed. It was something of a failed promise given the tools we had available: the display leaked into the markup with the need for redundant elements to cope with browser bugs, or visual techniques that just could not be achieved without supporting markup. Browsers have improved, but even now we can find ourselves compromising the ideal document structure so we can get the layout we want at various breakpoints. In some ways, the situation has returned to tables-for-layout days. Many of the current grid frameworks rely on describing our layout directly in the markup. We add divs for rows, and classes to describe the number of desired columns. We nest these constructions of divs inside one another. Here is a snippet from the Bootstrap grid examples – two columns with two nested columns: <div class="row"> <div class="col-md-8"> .col-md-8 <div class="row"> <div class="col-md-6"> .col-md-6 </div> <div class="col-md-6"> .col-md-6 </div> </div> </div> <div class="col-md-4"> .col-md-4 </div> </div> Not a million miles away from something I might have written in 1999. <table> <tr> <td class="col-md-8"> .col-md-8 <table> <tr> <td class="col-md-6"> .col-md-6 </td> <td class="col-md-6"> .col-md-6 </td> </tr> </table> </td> <td class="col-md-4"> .col-md-4 </td> </tr> </table> Grid and flexbox layouts do not need to be described in markup. The layout description happens entirely in the CSS, meaning that elements can be moved around from within the presentation layer. Flexbox gives us the ability to reverse the flow of elements, but also to set the order of elements with the order property. This is demonstrated here, where Widget the cat is in position 1 in the source, but I have used the order property to display him after the things that are currently unimpressive to him. See the Pen Flexbox: order by rachelandrew (@rachelandrew) on CodePen. Grid layout takes this a step further. Where flexbox lets us set the order of items in a single dimension, grid layout gives us the ability to position things in two dimensions: both rows and columns. Defined in the CSS, this positioning can be changed at any breakpoint without needing additional markup. Compare the source order with the display order in this example (requires a CSS grid-supporting browser): See the Pen Grid positioning in two dimensions by rachelandrew (@rachelandrew) on CodePen. Laying out our items in two dimensions using grid layout. As these demos show, a straightforward way to decide if you should use grid layout or flexbox is whether you want to position items in one dimension or two. If two, you want grid layout. A note on accessibility and reordering The issues arising from this powerful ability to change the way items are ordered visually from how they appear in the source have been the subject of much discussion. The current flexbox editor’s draft states “Authors must use order only for visual, not logical, reordering of content. Style sheets that use order to perform logical reordering are non-conforming.” —CSS Flexible Box Layout Module Level 1, Editor’s Draft (3 December 2015) This is to ensure that non-visual user agents (a screen reader, for example) can rely on the document source order as being correct. Take care when reordering that you do so from the basis of a sound document that makes sense in terms of source order. Avoid using visual order to convey meaning. Automatic content placement with rules Having control over the order of items, or placing items on a predefined grid, is nice. However, we can often do that already with one method or another and we have frameworks and tools to help us. Tools such as Susy mean we can even get away from stuffing our markup full of grid classes. However, our new layout methods give us some interesting new possibilities. Something that is useful to be able to do when dealing with content coming out of a CMS or being pulled from some other source, is to define a bunch of rules and then say, “Display this content, using these rules.” As an example of this, I will leave you with a Christmas poem displayed in a document alongside Widget the cat and some of the decorations that are bringing him no Christmas cheer whatsoever. The poem is displayed first in the source as a set of paragraphs. I’ve added a class identifying each of the four paragraphs but they are displayed in the source as one text. Below that are all my images, some landscape and some portrait; I’ve added a class of landscape to the landscape ones. The mobile-first grid is a single column and I use line-based placement to explicitly position my poem paragraphs. The grid layout auto-placement rules then take over and place the images into the empty cells left in the grid. At wider screen widths, I declare a four-track grid, and position my poem around the grid, keeping it in a readable order. I also add rules to my landscape class, stating that these items should span two tracks. Once again the grid layout auto-placement rules position the rest of my images without my needing to position them. You will see that grid layout takes items out of source order to fill gaps in the grid. It does this because I have set the property grid-auto-flow to dense. The default is sparse meaning that grid will not attempt this backfilling behaviour. Take a look and play around with the full demo (requires a CSS grid layout-supporting browser): See the Pen Grid auto-flow with rules by rachelandrew (@rachelandrew) on CodePen. The final automatic placement example. My wish for 2016 I really hope that in 2016, we will see CSS grid layout finally emerge from behind browser flags, so that we can start to use these features in production — that we can start to move away from using the wrong tools for the job. However, I also hope that we’ll see developers fully embracing these tools as the new system that they are. I want to see people exploring the possibilities they give us, rather than trying to get them to behave like the grid systems of 2015. As you discover these new modules, treat them as the new paradigm that they are, get creative with them. And, as you find the edges of possibility with them, take that feedback to the CSS Working Group. Help improve the layout systems that will shape the look of the future web. Some further reading I maintain a site of grid layout examples and resources at Grid by Example. The three CSS specifications I’ve discussed can be found as editor’s drafts: CSS grid, flexbox, box alignment. I wrote about the last three years of my interest in CSS grid layout, which gives something of a history of the specification. More examples of box alignment and grid layout. My presentation at Fronteers earlier this year, in which I explain more about these concepts. 2015 Rachel Andrew rachelandrew 2015-12-15T00:00:00+00:00 https://24ways.org/2015/grid-flexbox-box-alignment-our-new-system-for-layout/ code
67 What I Learned about Product Design This Year 2015 was a humbling year for me. In September of 2014, I joined a tiny but established startup called SproutVideo as their third employee and first designer. The role interests me because it affords the opportunity to see how design can grow a solid product with a loyal user-base into something even better. The work I do now could also have a real impact on the brand and user experience of our product for years to come, which is a thrilling prospect in an industry where much of what I do feels small and temporary. I got in on the ground floor of something special: a small, dedicated, useful company that cares deeply about making video hosting effortless and rewarding for our users. I had (and still have) grand ideas for what thoughtful design can do for a product, and the smaller-scale product design work I’ve done or helped manage over the past few years gave me enough eager confidence to dive in head first. Readers who have experience redesigning complex existing products probably have a knowing smirk on their face right now. As I said, it’s been humbling. A year of focused product design, especially on the scale we are trying to achieve with our small team at SproutVideo, has taught me more than any projects in recent memory. I’d like to share a few of those lessons. Product design is very different from marketing design The majority of my recent work leading up to SproutVideo has been in marketing design. These projects are so fun because their aim is to communicate the value of the product in a compelling and memorable way. In order to achieve this goal, I spent a lot of time thinking about content strategy, responsive design, and how to create striking visuals that tell a story. These are all pursuits I love. Product design is a different beast. When designing a homepage, I can employ powerful imagery, wild gradients, and somewhat-quirky fonts. When I began redesigning the SproutVideo product, I wanted to draw on all the beautiful assets I’ve created for our marketing materials, but big gradients, textures, and display fonts made no sense in this new context. That’s because the product isn’t about us, and it isn’t about telling our story. Product design is about getting out of the way so people can do their job. The visual design is there to create a pleasant atmosphere for people to work in, and to help support the user experience. Learning to take “us” out of the equation took some work after years of creating gorgeous imagery and content for the sales-driven side of businesses. I’ve learned it’s very valuable to design both sides of the experience, because marketing and product design flex different muscles. If you’re currently in an environment where the two are separate, consider switching teams in 2016. Designing for product when you’ve mostly done marketing, or vice versa, will deepen your knowledge as a designer overall. You’ll face new unexpected challenges, which is the only way to grow. Product design can not start with what looks good on Dribbble I have an embarrassing confession: when I began the redesign, I had a secret goal of making something that would look gorgeous in my portfolio. I have a collection of product shots that I admire on Dribbble; examples of beautiful dashboards and widgets and UI elements that look good enough to frame. I wanted people to feel the same way about the final outcome of our redesign. Mistakenly, this was a factor in my initial work. I opened Photoshop and crafted pixel-perfect static buttons and form elements and color palettes that — when applied to our actual product — looked like a toddler beauty pageant. It added up to a lot of unusable shininess, noise, and silliness. I was disappointed; these elements seemed so lovely in isolation, but in context, they felt tacky and overblown. I realized: I’m not here to design the world’s most beautiful drop down menu. Good design has nothing to do with ego, but in my experience designers are, at least a little bit, secret divas. I’m no exception. I had to remind myself that I am not working in service of a bigger Dribbble following or to create the most Pinterest-ing work. My function is solely to serve the users — to make life a little better for the good people who keep my company in business. This meant letting go of pixel-level beauty to create something bigger and harder: a system of elements that work together in harmony in many contexts. The visual style exists to guide the users. When done well, it becomes a language that users understand, so when they encounter a new feature or have a new goal, they already feel comfortable navigating it. This meant stripping back my gorgeous animated menu into something that didn’t detract from important neighboring content, and could easily fit in other parts of the app. In order to know what visual style would support the users, I had to take a wider view of the product as a whole. Just accept that designing a great product – like many worthwhile pursuits – is initially laborious and messy Once I realized I couldn’t start by creating the most Dribbble-worthy thing, I knew I’d have to begin with the unglamorous, frustrating, but weirdly wonderful work of mapping out how the product’s content could better be structured. Since we’re redesigning an existing product, I assumed this would be fairly straightforward: the functionality was already in place, and my job was just to structure it in a more easily navigable way. I started by handing off a few wireframes of the key screens to the developer, and that’s when the questions began rolling in: “If we move this content into a modal, how will it affect this similar action here?” “What happens if they don’t add video tags, but they do add a description?” “What if the user has a title that is 500 characters long?” “What if they want their video to be private to some users, but accessible to others?”. How annoying (but really, fantastic) that people use our product in so many ways. Turns out, product design isn’t about laying out elements in the most ideal scenario for the user that’s most convenient for you. As product designers, we have to foresee every outcome, and anticipate every potential user need. Which brings me to another annoying epiphany: if you want to do it well, and account for every user, product design is so much more snarly and tangled than you’d expect going in. I began with a simple goal: to improve the experience on just one of our key product pages. However, every small change impacts every part of the product to some degree, and that impact has to be accounted for. Every decision is based on assumptions that have to be tested; I test my assumptions by observing users, talking to the team, wireframing, and prototyping. Many of my assumptions are wrong. There are days when it’s incredibly frustrating, because an elegant solution for users with one goal will complicate life for users with another goal. It’s vital to solve as many scenarios as possible, even though this is slow, sometimes mind-bending work. As a side bonus, wireframing and prototyping every potential state in a product is tedious, but your developers will thank you for it. It’s not their job to solve what happens when there’s an empty state, error, or edge case. Showing you’ve accounted for these scenarios will win a developer’s respect; failing to do so will frustrate them. When you’ve created and tested a system that supports user needs, it will be beautiful Remember what I said in the beginning about wanting to create a Dribbble-worthy product? When I stopped focusing on the visual details of the design (color, spacing, light and shadow, font choices) and focused instead on structuring the content to maximize usability and delight, a beautiful design began to emerge naturally. I began with grayscale, flat wireframes as a strategy to keep me from getting pulled into the visual style before the user experience was established. As I created a system of elements that worked in harmony, the visual style choices became obvious. Some buttons would need to be brighter and sit off the page to help the user spot important actions. Some elements would need line separators to create a hierarchy, where others could stand on their own as an emphasized piece of content. As the user experience took shape, the visual style emerged naturally to support it. The result is a product that feels beautiful to use, because I was thoughtful about the experience first. A big takeaway from this process has been that my assumptions will often be proven wrong. My assumptions about how to design a great product, and how users will interact with that product, have been tested and revised repeatedly. At SproutVideo we’re about to undertake the biggest test of our work; we’re going to launch a small part of the product redesign to our users. If I’ve learned anything, it’s that I will continue to be humbled by the ongoing effort of making the best product I can, which is a wonderful thing. Next year, I hope you all get to do work that takes you out of our comfort zone. Be regularly confounded and embarrassed by your wrong assumptions, learn from them, and come back and tell us what you learned in 2016. 2015 Meagan Fisher meaganfisher 2015-12-14T00:00:00+00:00 https://24ways.org/2015/what-i-learned-about-product-design-this-year/ design
66 Solve the Hard Problems So, here we find ourselves on the cusp of 2016. We’ve had a good year – the web is still alive, no one has switched it off yet. Clients still have websites, teenagers still have phone apps, and there continue to be plenty of online brands to meaningfully engage with each day. Good job team, high fives all round. As it’s the time to make resolutions, I wanted to share three small ideas to take into the new year. Get good at what you do “How do you get to Carnegie Hall?” the old joke goes. “Practise, practise, practise.” We work in an industry where there is an awful lot to learn. There’s a lot to learn to get started and then once you do, there’s a lot more to learn to keep your skills current. Just when you think you’ve mastered something, it changes. This is true of many industries, of course, but the sheer pace of change for us makes learning not an annual activity, but daily. Learning takes time, and while I’m not convinced that every skill takes the fabled ten thousand hours to master, there is certainly no escaping that to remain current we must reinvest time in keeping our skills up to date. Picking where to spend your time One of the hardest aspects of this thing of ours is just choosing what to learn. If you, like me, invested any time in learning the Less CSS preprocessor over the last few years, you’ll probably now be spending your time relearning Sass instead. If you spent time learning Grunt, chances are you’ll now be thinking about whether you should switch to Gulp. It’s not just that there are new types of tools, there are new tools and frameworks to do the things you’re already doing, but, well, differently. Deciding what to learn is hard and the costs of backing the wrong horse can seriously mount up; so much so that by the time you’ve learned and then relearned the tools everyone says you need for your job, there’s rarely enough time to spend really getting to know how best to use them.  Practise, practise, practise Do you know how you don’t get to Carnegie Hall? By learning a new instrument each week. It takes time and experience to really learn something well. That goes for a new JavaScript framework as much as a violin. If you flit from one shiny new thing to another, you’re destined to produce amateurish work forever. Learn the new thing, but then stick with it long enough to get really good at it – even if Twitter trolls try to convince you it’s not cool. What’s really not cool is living as a forevernoob. If you’re still not sure what to learn, go back to basics. Considering a new CSS or JavaScript framework? Invest that time in learning the underlying CSS or JavaScript really well instead. Those skills will stand the test of time. Audience and purpose Back when I was in school, my English teacher (a nice Welsh lady, who I appreciate more now than I did back then) used to love to remind us that every piece of writing should have an audience and a purpose. So much so that audience and purpose almost became her catch phrase. For every essay, article or letter, we were reminded to consider who we were writing it for and what we were trying to achieve. It’s something I think about a lot; certainly when writing, but also in almost every other creative endeavour. Asking who is this for and what am I trying to achieve applies equally to designing a logo or website, through to composing music or writing software. Being productive It seems like everyone wants to have a product these days. As someone who used to do client services work and now has a product company, I often talk with people who are interested in taking something they’ve built in-house and turning it into a product. You know the sort of thing: a design agency with its own CMS or project management web app; the very logical thought process of: if this helps our business, maybe others will find it valuable too; the question that inevitably follows: could we turn this into a product? Whether consciously or not, the audience and purpose influence nearly every aspect of your creative process. Once written or designed or developed or created, revising a work to change the audience and purpose can be quite a challenge. No matter how much you want to turn the tension-building, atmospheric music for a horror film into a catchy chart hit, it’s going to be a struggle. Yes, it’s music, but that’s neither the audience nor purpose for which it was created. The same is absolutely true for your in-house tools – those were also designed for a specific audience and purpose. Your in-house CMS would have been designed with an audience of your own development team, who are busy implementing sites for clients. The purpose is to make that team more productive overall, taking into account considerations of maintaining multiple sites on a common codebase, training clients, a more mature and stable platform and all the other benefits of reusing the same code for each project. The audience is your team and the purpose increased productivity. That’s very different from a customer who wants to buy a polished system to use off-the-shelf. If their needs perfectly aligned with yours then they wouldn’t be in the market for your product – they would have built their own. Sometimes you hear the advice to “scratch your own itch” when it comes to product design. I don’t completely agree. Got an itch? Great. Find other itchy people and sell them a backscratcher. Building a product, like designing a website, is a lot of work. It requires knowing your audience and purpose inside out. You can’t fudge it and you can’t just hope you’ll find an audience for some old thing you have lying around. Always consider the audience and purpose for everything you create. It’s often the difference between success and failure. Solve the hard problems Human beings have a natural tendency to avoid hard problems. In digital design (websites, software, whatever) the received wisdom is often that we can get 80% of the way towards doing the hard thing by doing something that’s not very hard. Do you know what you get at the end of it? Paid. But nothing really great ever happens that way. I worked on a client project a while back where one of the big challenges was making full use of the massive image library they had built up over the years. The client had tens of thousands of photographs, along with a fair amount of video and a large MP3 audio library too. If it wasn’t managed carefully, storage sizes would get out of control, content would go unattributed, and everything would get very messy very quickly. I could tell from the outset that this aspect of the project was going to be a constant problem. So we tackled it head-on. We designed and built a media management system to hold and process all the assets, and added an API so the content management system could talk to it. Every time the site needed a photo at a new size, it made an API request to the system and everything was handled seamlessly. It was a daunting job to invest all the time and effort in building that dedicated system and API, but it really paid off. Instead of having the constant troubles of a vast library of media, it became one of the strongest parts of the project. Turn your hardest problems into your biggest strengths There’s a funny thing about hard problems. The hardest problems are the most fun to solve and have the biggest impact. Maybe you’re the sort of person who clocks in for work, does their job and clocks out at 5pm without another thought. But I don’t think you are, because you’re here reading this. If you really love what you do, I don’t think you can be satisfied in your work unless you’re seeking out and working on those hard problems. That’s where the magic is. The new year is a helpful time to think about breaking bad habits. Whether it’s smoking a bit less, or going to the gym a bit more, the ticking over of the calendar can provide the motivation for a new start. I have some suggestions for you. Get good at what you do. Practise your skills and don’t just flit from one shiny thing to the next. Remember who you’re doing it for and why. Consider the audience and purpose for everything you create. Solve the hard problems. It’s more interesting, more satisfying, and has a greater impact. As we move into 2016, these are the things I’m going to continue to work on. Maybe you’d like to join me. 2015 Drew McLellan drewmclellan 2015-12-24T00:00:00+00:00 https://24ways.org/2015/solve-the-hard-problems/ process
65 The Accessibility Mindset Accessibility is often characterized as additional work, hard to learn and only affecting a small number of people. Those myths have no logical foundation and often stem from outdated information or misconceptions. Indeed, it is an additional skill set to acquire, quite like learning new JavaScript frameworks, CSS layout techniques or new HTML elements. But it isn’t particularly harder to learn than those other skills. A World Health Organization (WHO) report on disabilities states that, [i]ncluding children, over a billion people (or about 15% of the world’s population) were estimated to be living with disability. Being disabled is not as unusual as one might think. Due to chronic health conditions and older people having a higher risk of disability, we are also currently paving the cowpath to an internet that we can still use in the future. Accessibility has a very close relationship with usability, and advancements in accessibility often yield improvements in the usability of a website. Websites are also more adaptable to users’ needs when they are built in an accessible fashion. Beyond the bare minimum In the time of table layouts, web developers could create code that passed validation rules but didn’t adhere to the underlying semantic HTML model. We later developed best practices, like using lists for navigation, and with HTML5 we started to wrap those lists in nav elements. Working with accessibility standards is similar. The Web Content Accessibility Guidelines (WCAG) 2.0 can inform your decision to make websites accessible and can be used to test that you met the success criteria. What it can’t do is measure how well you met them. W3C developed a long list of techniques that can be used to make your website accessible, but you might find yourself in a situation where you need to adapt those techniques to be the most usable solution for your particular problem. The checkbox below is implemented in an accessible way: The input element has an id and the label associated with the checkbox refers to the input using the for attribute. The hover area is shown with a yellow background and a black dotted border: Open video The label is clickable and the checkbox has an accessible description. Job done, right? Not really. Take a look at the space between the label and the checkbox: Open video The gutter is created using a right margin which pushes the label to the right. Users would certainly expect this space to be clickable as well. The simple solution is to wrap the label around the checkbox and the text: Open video You can also set the label to display:block; to further increase the clickable area: Open video And while we’re at it, users might expect the whole box to be clickable anyway. Let’s apply the CSS that was on a wrapping div element to the label directly: Open video The result enhances the usability of your form element tremendously for people with lower dexterity, using a voice mouse, or using touch interfaces. And we only used basic HTML and CSS techniques; no JavaScript was added and not one extra line of CSS. <form action="#"> <label for="uniquecheckboxid"> <input type="checkbox" name="checkbox" id="uniquecheckboxid" /> Checkbox 4 </label> </form> Button Example The button below looks like a typical edit button: a pencil icon on a real button element. But if you are using a screen reader or a braille keyboard, the button is just read as “button” without any indication of what this button is for. Open video A screen reader announcing a button. Contains audio. The code snippet shows why the button is not properly announced: <button> <span class="icon icon-pencil"></span> </button> An icon font is used to display the icon and no text alternative is given. A possible solution to this problem is to use the title or aria-label attributes, which solves the alternative text use case for screen reader users: Open video A screen reader announcing a button with a title. However, screen readers are not the only way people with and without disabilities interact with websites. For example, users can reset or change font families and sizes at will. This helps many users make websites easier to read, including people with dyslexia. Your icon font might be replaced by a font that doesn’t include the glyphs that are icons. Additionally, the icon font may not load for users on slow connections, like on mobile phones inside trains, or because users decided to block external fonts altogether. The following screenshots show the mobile GitHub view with and without external fonts: The mobile GitHub view with and without external fonts. Even if the title/aria-label approach was used, the lack of visual labels is a barrier for most people under those circumstances. One way to tackle this is using the old-fashioned img element with an appropriate alt attribute, but surprisingly not every browser displays the alternative text visually when the image doesn’t load. <button> <img src="icon-pencil.svg" alt="Edit"> </button> Providing always visible text is an alternative that can work well if you have the space. It also helps users understand the meaning of the icons. <button> <span class="icon icon-pencil"></span> Edit </button> This also reads just fine in screen readers: Open video A screen reader announcing the revised button. Clever usability enhancements don’t stop at a technical implementation level. Take the BBC iPlayer pages as an example: when a user navigates the “captioned videos” or “audio description” categories and clicks on one of the videos, captions or audio descriptions are automatically switched on. Small things like this enhance the usability and don’t need a lot of engineering resources. It is more about connecting the usability dots for people with disabilities. Read more about the BBC iPlayer accessibility case study. More information W3C has created several documents that make it easier to get the gist of what web accessibility is and how it can benefit everyone. You can find out “How People with Disabilities Use the Web”, there are “Tips for Getting Started” for developers, designers and content writers. And for the more seasoned developer there is a set of tutorials on web accessibility, including information on crafting accessible forms and how to use images in an accessible way. Conclusion You can only produce a web project with long-lasting accessibility if accessibility is not an afterthought. Your organization, your division, your team need to think about accessibility as something that is the foundation of your website or project. It needs to be at the same level as performance, code quality and design, and it needs the same attention. Users often don’t notice when those fundamental aspects of good website design and development are done right. But they’ll always know when they are implemented poorly. If you take all this into consideration, you can create accessibility solutions based on the available data and bring accessibility to people who didn’t know they’d need it: Open video In this video from the latest Apple keynote, the Apple TV is operated by voice input through a remote. When the user asks “What did she say?” the video jumps back fifteen seconds and captions are switched on for a brief time. All three, the remote, voice input and captions have their roots in assisting people with disabilities. Now they benefit everyone. 2015 Eric Eggert ericeggert 2015-12-17T00:00:00+00:00 https://24ways.org/2015/the-accessibility-mindset/ code
64 Being Responsive to the Small Things It’s that time of the year again to trim the tree with decorations. Or maybe a DOM tree? Any web page is made of HTML elements that lay themselves out in a tree structure. We start at the top and then have multiple branches with branches that branch out from there. To decorate our tree, we use CSS to specify which branches should receive the tinsel we wish to adorn upon it. It’s all so lovely. In years past, this was rather straightforward. But these days, our trees need to be versatile. They need to be responsive! Responsive web design is pretty wonderful, isn’t it? Based on our viewport, we can decide how elements on the page should change their appearance to accommodate various constraints using media queries. Clearleft have a delightfully clean and responsive site Alas, it’s not all sunshine, lollipops, and rainbows. With complex layouts, we may have design chunks — let’s call them components — that appear in different contexts. Each context may end up providing its own constraints on the design, both in its default state and in its possibly various responsive states. Media queries, however, limit us to the context of the entire viewport, not individual containers on the page. For every container our component lives in, we need to specify how to rearrange things in that context. The more complex the system, the more contexts we need to write code for. @media (min-width: 800px) { .features > .component { } .sidebar > .component {} .grid > .component {} } Each new component and each new breakpoint just makes the entire system that much more difficult to maintain. @media (min-width: 600px) { .features > .component { } .grid > .component {} } @media (min-width: 800px) { .features > .component { } .sidebar > .component {} .grid > .component {} } @media (min-width: 1024px) { .features > .component { } } Enter container queries Container queries, also known as element queries, allow you to specify conditional CSS based on the width (or maybe height) of the container that an element lives in. In doing so, you no longer have to consider the entire page and the interplay of all the elements within. With container queries, you’ll be able to consider the breakpoints of just the component you’re designing. As a result, you end up specifying less code and the components you develop have fewer dependencies on the things around them. (I guess that makes your components more independent.) Awesome, right? There’s only one catch. Browsers can’t do container queries. There’s not even an official specification for them yet. The Responsive Issues (née Images) Community Group is looking into solving how such a thing would actually work. See, container queries are tricky from an implementation perspective. The contents of a container can affect the size of the container. Because of this, you end up with troublesome circular references. For example, if the width of the container is under 500px then the width of the child element should be 600px, and if the width of the container is over 500px then the width of the child element should be 400px. Can you see the dilemma? When the container is under 500px, the child element resizes to 600px and suddenly the container is 600px. If the container is 600px, then the child element is 400px! And so on, forever. This is bad. I guess we should all just go home and sulk about how we just got a pile of socks when we really wanted the Millennium Falcon. Our saviour this Christmas: JavaScript The three wise men — Tim Berners-Lee, Håkon Wium Lie, and Brendan Eich — brought us the gifts of HTML, CSS, and JavaScript. To date, there are a handful of open source solutions to fill the gap until a browser implementation sees the light of day. Elementary by Scott Jehl ElementQuery by Tyson Matanich EQ.js by Sam Richards CSS Element Queries from Marcj Using any of these can sometimes feel like your toy broke within ten minutes of unwrapping it. Each take their own approach on how to specify the query conditions. For example, Elementary, the smallest of the group, only supports min-width declarations made in a :before selector. .mod-foo:before { content: “300 410 500”; } The script loops through all the elements that you specify, reading the content property and then setting an attribute value on the HTML element, allowing you to use CSS to style that condition. .mod-foo[data-minwidth~="300"] { background: blue; } To get the script to run, you’ll need to set up event handlers for when the page loads and for when it resizes. window.addEventListener( "load", window.elementary, false ); window.addEventListener( "resize", window.elementary, false ); This works okay for static sites but breaks down on pages where elements can expand or contract, or where new content is dynamically inserted. In the case of EQ.js, the implementation requires the creation of the breakpoints in the HTML. That means that you have implementation details in HTML, JavaScript, and CSS. (Although, with the JavaScript, once it’s in the build system, it shouldn’t ever be much of a concern unless you’re tracking down a bug.) Another problem you may run into is the use of content delivery networks (CDNs) or cross-origin security issues. The ElementQuery and CSS Element Queries libraries need to be able to read the CSS file. If you are unable to set up proper cross-origin resource sharing (CORS) headers, these libraries won’t help. At Shopify, for example, we had all of these problems. The admin that store owners use is very dynamic and the CSS and JavaScript were being loaded from a CDN that prevented the JavaScript from reading the CSS. To go responsive, the team built their own solution — one similar to the other scripts above, in that it loops through elements and adds or removes classes (instead of data attributes) based on minimum or maximum width. The caveat to this particular approach is that the declaration of breakpoints had to be done in JavaScript. elements = [ { ‘module’: “.carousel”, “className”:’alpha’, minWidth: 768, maxWidth: 1024 }, { ‘module’: “.button”, “className”:’beta’, minWidth: 768, maxWidth: 1024 } , { ‘module’: “.grid”, “className”:’cappa’, minWidth: 768, maxWidth: 1024 } ] With that done, the script then had to be set to run during various events such as inserting new content via Ajax calls. This sometimes reveals itself in flashes of unstyled breakpoints (FOUB). An unfortunate side effect but one largely imperceptible. Using this approach, however, allowed the Shopify team to make the admin responsive really quickly. Each member of the team was able to tackle the responsive story for a particular component without much concern for how all the other components would react. Each element responds to its own breakpoint that would amount to dozens of breakpoints using traditional breakpoints. This approach allows for a truly fluid and adaptive interface for all screens. Christmas is over I wish I were the bearer of greater tidings and cheer. It’s not all bad, though. We may one day see browsers implement container queries natively. At which point, we shall all rejoice! 2015 Jonathan Snook jonathansnook 2015-12-19T00:00:00+00:00 https://24ways.org/2015/being-responsive-to-the-small-things/ code
63 Be Fluid with Your Design Skills: Build Your Own Sites Just five years ago in 2010, when we were all busy trying to surprise and delight, learning CSS3 and trying to get whole websites onto one page, we had a poster on our studio wall. It was entitled ‘Designers Vs Developers’, an infographic that showed us the differences between the men(!) who created websites. Designers wore skinny jeans and used Macs and developers wore cargo pants and brought their own keyboards to work. We began to learn that designers and developers were not only doing completely different jobs but were completely different people in every way. This opinion was backed up by hundreds of memes, millions of tweets and pages of articles which used words like void and battle and versus. Thankfully, things move quickly in this industry; the wide world of web design has moved on in the last five years. There are new devices, technologies, tools – and even a few women. Designers have been helped along by great apps, software, open source projects, conferences, and a community of people who, to my unending pride, love to share their knowledge and their work. So the world has moved on, and if Miley Cyrus, Ruby Rose and Eliot Sumner are identifying as gender fluid (an identity which refers to a gender which varies over time or is a combination of identities), then I would like to come out as discipline fluid! OK, I will probably never identify as a developer, but I will identify as fluid! How can we be anything else in an industry that moves so quickly? That’s how we should think of our skills, our interests and even our job titles. After all, Steve Jobs told us that “Design is not just what it looks like and feels like. Design is how it works.” Sorry skinny-jean-wearing designers – this means we’re all designing something together. And it’s not just about knowing the right words to use: you have to know how it feels. How it feels when you make something work, when you fix that bug, when you make it work on IE. Like anything in life, things run smoothly when you make the effort to share experiences, empathise and deeply understand the needs of others. How can designers do that if they’ve never built their own site? I’m not talking the big stuff, I’m talking about your portfolio site, your mate’s business website, a website for that great idea you’ve had. I’m talking about doing it yourself to get an unique insight into how it feels. We all know that designers and developers alike love an <ol>, so here it is. Ten reasons designers should be fluid with their skills and build their own sites 1. It’s never been easier Now here’s where the definition of ‘build’ is going to get a bit loose and people are going to get angry, but when I say it’s never been easier I mean because of the existence of apps and software like WordPress, Squarespace, Tumblr, et al. It’s easy to make something and get it out there into the world, and these are all gateway drugs to hard coding! 2. You’ll understand how it feels How it feels to be so proud that something actually works that you momentarily don’t notice if the kerning is off or the padding is inconsistent. How it feels to see your site appear when you’ve redirected a URL. How it feels when you just can’t work out where that one extra space is in a line of PHP that has killed your whole site. 3. It makes you a designer Not a better designer, it makes you a designer when you are designing how things look and how they work. 4. You learn about movement Photoshop and Sketch just don’t cut it yet. Until you see your site in a browser or your app on a phone, it’s hard to imagine how it moves. Building your own sites shows you that it’s not just about how the content looks on the screen, but how it moves, interacts and feels. 5. You make techie friends All the tutorials and forums in the world can’t beat your network of techie friends. Since I started working in web design I have worked with, sat next to, and co-created with some of the greatest developers. Developers who’ve shared their knowledge, encouraged me to build things, patiently explained HTML, CSS, servers, divs, web fonts, iOS development. There has been no void, no versus, very few battles; just people who share an interest and love of making things. 6. You will own domain names When something is paid for, online and searchable then it’s real and you’ve got to put the work in. Buying domains has taught me how to stop procrastinating, but also about DNS, FTP, email, and how servers work. 7. People will ask you to do things
 Learning about code and development opens a whole new world of design. When you put your own personal websites and projects out there people ask you to do more things. OK, so sometimes those things are “Make me a website for free”, but more often it’s cool things like “Come and speak at my conference”, “Write an article for my magazine” and “Collaborate with me.” 8. The young people are coming! They love typography, they love print, they love layout, but they’ve known how to put a website together since they started their first blog aged five and they show me clever apps they’ve knocked together over the weekend! They’re new, they’re fluid, and they’re better than us! 9. Your portfolio is your portfolio OK, it’s an obvious one, but as designers our work is our CV, our legacy! We need to show our skill, our attention to detail and our creativity in the way we showcase our work. Building your portfolio is the best way to start building your own websites. (And please be that designer who’s bothered to work out how to change the Squarespace favicon!) 10. It keeps you fluid! Building your own websites is tough. You’ll never be happy with it, you’ll constantly be updating it to keep up with technology and fashion, and by the time you’ve finished it you’ll want to start all over again. Perfect for forcing you to stay up-to-date with what’s going on in the industry. </ol> 2015 Ros Horner roshorner 2015-12-12T00:00:00+00:00 https://24ways.org/2015/be-fluid-with-your-design-skills-build-your-own-sites/ code
62 Being Customer Supportive Every day in customer support is an inbox, a Twitter feed, or a software forum full of new questions. Each is brimming with your customers looking for advice, reassurance, or fixes for their software problems. Each one is an opportunity to take a break from wrestling with your own troublesome tasks and assist someone else in solving theirs. Sometimes the questions are straightforward and can be answered in a few minutes with a short greeting, a link to a help page, or a prewritten bit of text you use regularly: how to print a receipt, reset a password, or even, sadly, close your account. More often, a support email requires you to spend some time unpacking the question, asking for more information, and writing a detailed personal response, tailored to help that particular user on this particular day. Here I offer a few of my own guidelines on how to make today’s email the best support experience for both me and my customer. And even if you don’t consider what you do to be customer support, you might still find the suggestions useful for the next time you need to communicate with a client, to solve a software problem with teammates, or even reach out and ask for help yourself. (All the examples appearing in this article are fictional. Any resemblance to quotes from real, software-using persons is entirely coincidental. Except for the bit about Star Wars. That happened.) Who’s TAHT girl I’ll be honest: I briefly tried making these recommendations into a clever mnemonic like FAST (facial drooping, arm weakness, speech difficulties, time) or PAD (pressure, antiseptic, dressing). But instead, you get TAHT: tone, ask, help, thank. Ah, well. As I work through each message in my support queue, I listen to the tone of the email ask clarifying questions bring in extra help as needed and thank the customer when the problem is solved. Let’s open an email and get started! Leave your message at the sound of the tone With our enthusiasm for emoji, it can be very hard to infer someone’s tone from plain text. How much time have you spent pondering why your friend responded with “Thanks.” instead of “Thanks!”? I mean, why didn’t she :grin: or :wink: too? Our support customers, however, are often direct about how they’re feeling: I’m working against a deadline. Need this fixed ASAP!!!! This hasn’t worked in a week and I am getting really frustrated. I’ve done this ten times before and it’s always worked. I must be missing something simple. They want us to understand the urgency of this from their point of view, just as much as we want to help them in a timely manner. How this information is conveyed gives us an instant sense of whether they are frustrated, angry, or confused—and, just as importantly, how frustrated-angry-confused they are. Listen to this tone before you start writing your reply. Here are two ways I might open an email: “I’m sorry that you ran into trouble with this.” “Sorry you ran into trouble with this!” The content is largely the same, but the tone is markedly different. The first version is a serious, staid reaction to the problem the customer is having; the second version is more relaxed, but no less sincere. Matching the tone to the sender’s is an important first step. Overusing exclamation points or dropping in too-casual language may further upset someone who is already having a crummy time with your product. But to a cheerful user, a formal reply or an impersonal form response can be off-putting, and damage a good relationship. When in doubt, I err on the side of being too formal, rather than sending a reply that may be read as flip or insincere. But whichever you choose, matching your correspondent’s tone will make for a more comfortable conversation. Catch the ball and throw it back Once you’ve got that tone on lock, it’s time to tackle the question at hand. Let’s see what our customer needs help with today: I tried everything in the troubleshooting page but I can’t get it to work again. I am on a Mac. Please help. Hmm, not much information here. Now, if I got this short email after helping five other people with the same problem on Mac OS X, I would be sorely tempted to send this customer that common solution in my first reply. I’ve found it’s important to resist the urge to assume this sixth person needs the same answer as the other five, though: there isn’t enough to connect this email to the ones that came before hers. Instead, ask a few questions to start. Invest some time to see if there are other symptoms in common, like so: I’m sorry that you ran into trouble with this! I’ll need a little more information to see what’s happening here. [questions] Thank you for your help. Those questions are customized for the customer’s issue as much as possible, and can be fairly wide-ranging. They may include asking for log files, getting some screenshots, or simply checking the browser and operating system version she’s using. I’ll ask anything that might make a connection to the previous cases I’ve answered—or, just as importantly, confirm that there isn’t a connection. What’s more, a few well-placed questions may save us both from pursuing the wrong path and building additional frustration. (A note on that closing: “Thank you for your help”–I often end an email this way when I’ve asked for a significant amount of follow up information. After all, I’m imposing on my customer’s time to run any number of tests. It’s a necessary step, but I feel that thanking them is a nice acknowledgment we’re in this together.) Having said that, though, let’s bring tone back into the mix: I tried everything in the troubleshooting but I can’t get it to work again. I am on a Mac. I’m working against a deadline. Need this fixed ASAP!!!! This customer wants answers now. I’ll still ask for more details, but would consider including the solution to the previous problem in my initial reply as well. (But only if doing so can’t make the situation worse!) I’m sorry that you ran into trouble with this! I’ll need a little more information to see what’s happening here. [questions] If you’d like to try something in the meantime, delete the file named xyz.txt. (If this isn’t the cause of the problem, deleting the file won’t hurt anything.) Here’s how to find that file on your computer: [steps] Let me know how it goes! In the best case, the suggestion works and the customer is on her way. If it doesn’t solve the problem, you will get more information in answer to your questions and can explore other options. And you’ve given the customer an opportunity to be involved in fixing the issue, and some new tools which might come in handy again in the future. Bring in help The support software I use counts how many emails the customer and I have exchanged, and reports it in a summary line in my inbox. It’s an easy, passive reminder of how long the customer and I have been working together on a problem, especially first thing in the morning when I’m reacquainting myself with my open support cases. Three is the smallest number I’ll see there: the customer sends the initial question (1 email); I reply with an answer (2 emails); the customer confirms the problem is solved (3 emails). But the most complicated, stickiest tickets climb into double-digit replies, and anything that stretches beyond a dozen is worthy of a cheer in Slack when we finally get to the root of the problem and get it fixed. While an extra round of questions and answers will nudge that number higher, it gives me the chance to feel out the technical comfort level of the person I’m helping. If I ask the customer to send some screenshots or log files and he isn’t sure how to do that, I will use that information to adjust my instructions on next steps. I may still ask him to try running a traceroute on his computer, but I’ll break down the steps into a concise, numbered list, and attach screenshots of each step to illustrate it. If the issue at hand is getting complicated, take note if the customer starts to feel out of their depth technically—either because they tell you so directly or because you sense a shift in tone. If that happens, propose bringing some outside help into the conversation: Do you have a network firewall or do you use any antivirus software? One of those might be blocking a connection that the software needs to work properly; here’s a list of the required connections [link]. If you have an IT department in-house, they should be able to help confirm that none of those are being blocked. or: This error message means you don’t have permission to install the software on your own computer. Is there a systems administrator in the office that may be able to help with this? For email-based support cases, I’ll even offer to add someone from their IT department to the thread, so we can discuss the problem together rather than have the customer relay questions and answers back and forth. Similarly, there are occasionally times when my way of describing things doesn’t fit how the customer understands them. Rather than bang our heads against our keyboards, I will ask one of my support colleagues to join the conversation from our side, and see if he can explain things more clearly than I’ve been able to do. We appreciate your business. Please call again And then, o frabjous day, you get your reward: the reply which says the problem has been solved. That worked!! Thank you so much for saving my day! I wish I could send you some cookies! If you were here, I would give you my tickets to Star Wars. [Reply is an animated gif.] Sometimes the reply is a bit more understated: That fixed it. Thanks. Whether the customer is elated, satisfied, or frankly happy to be done with emailing support, I like to close longer email threads or short, complicated issues with a final thanks and reminder that we’re here to help: Thank you for the update; I’m glad to hear that solved the problem for you! I hope everything goes smoothly for you now, but feel free to email us again if you run into any other questions or problems. Best, Then mark that support case closed, and move on to the next question. Because even with the most thoughtfully designed software product, there will always be customers with questions for your capable support team to answer. Tone, ask, help, thank So there you have it: TAHT. Pay attention to tone; ask questions; bring in help; thank your customer. (Lack of) catchy mnemonics aside, good customer support is about listening, paying attention, and taking care in your replies. I think it can be summed up beautifully by this quote from Pamela Marie (as tweeted by Chris Coyier): Golden rule asking a question: imagine trying to answer it Golden rule in answering: imagine getting your answer You and your teammates are applying a variation of this golden rule in every email you write. You’re the software ambassadors to your customers and clients. You get the brunt of the problems and complaints, but you also get to help fix them. You write the apologies, but you also have the chance to make each person’s experience with your company or product a little bit better for next time. I hope that your holidays are merry and bright, and may all your support inboxes be light. 2015 Elizabeth Galle elizabethgalle 2015-12-02T00:00:00+00:00 https://24ways.org/2015/being-customer-supportive/ process
61 Animation in Responsive Design Animation and responsive design can sometimes feel like they’re at odds with each other. Animation often needs space to do its thing, but RWD tells us that the amount of space we’ll have available is going to change a lot. Balancing that can lead to some tricky animation situations. Embracing the squishiness of responsive design doesn’t have to mean giving up on your creative animation ideas. There are three general techniques that can help you balance your web animation creativity with your responsive design needs. One or all of these approaches might help you sneak in something just a little extra into your next project. Focused art direction Smaller viewports mean a smaller stage for your motion to play out on, and this tends to amplify any motion in your animation. Suddenly 100 pixels is really far and multiple moving parts can start looking like they’re battling for space. An effect that looked great on big viewports can become muddled and confusing when it’s reframed in a smaller space. Making animated movements smaller will do the trick for simple motion like a basic move across the screen. But for more complex animation on smaller viewports, you’ll need to simplify and reduce the number of moving parts. The key to this is determining what the vital parts of the animation are, to zone in on the parts that are most important to its message. Then remove the less necessary bits to distill the motion’s message down to the essentials. For example, Rally Interactive’s navigation folds down into place with two triangle shapes unfolding each corner on larger viewports. If this exact motion was just scaled down for narrower spaces the two corners would overlap as they unfolded. It would look unnatural and wouldn’t make much sense. Open video The main purpose of this animation is to show an unfolding action. To simplify the animation, Rally unfolds only one side for narrower viewports, with a slightly different animation. The action is still easily interpreted as unfolding and it’s done in a way that is a better fit for the available space. The message the motion was meant to convey has been preserved while the amount of motion was simplified. Open video Si Digital does something similar. The main concept of the design is to portray the studio as a creative lab. On large viewports, this is accomplished primarily through an animated illustration that runs the full length of the site and triggers its animations based on your scroll position. The illustration is there to support the laboratory concept visually, but it doesn’t contain critical content. Open video At first, it looks like Si Digital just turned off the animation of the illustration for smaller viewports. But they’ve actually been a little cleverer than that. They’ve also reduced the complexity of the illustration itself. Both the amount of motion (reduced down to no motion) and the illustration were simplified to create a result that is much easier to glean the concept from. Open video The most interesting thing about these two examples is that they’re solved more with thoughtful art direction than complex code. Keeping the main concept of the animations at the forefront allowed each to adapt creative design solutions to viewports of varying size without losing the integrity of their design. Responsive choreography Static content gets moved around all the time in responsive design. A three-column layout might line up from left to right on wide viewports, then stack top to bottom on narrower viewports. The same approach can be used to arrange animated content for narrower views, but the animation’s choreography also needs to be adjusted for the new layout. Even with static content, just scaling it down or zooming out to fit it into the available space is rarely an ideal solution. Rearranging your animations’ choreography to change which animation starts when, or even which animations play at all, keeps your animated content readable on smaller viewports. In a recent project I had three small animations that played one after the other, left to right, on wider viewports but needed to be stacked on narrower viewports to be large enough to see. On wide viewports, all three animations could play one right after the other in sequence because all three were in the viewable area at the same time. But once these were stacked for the narrower viewport layouts, that sequence had to change. Open video What was essentially one animation on wider viewports became three separate animations when stacked on narrower viewports. The layout change meant the choreography had to change as well. Each animation starts independently when it comes into view in the stacked layout instead of playing automatically in sequence. (I’ve put the animated parts in this demo if you want to peek under the hood.) Open video I choose to use the GreenSock library, with the choreography defined in two different timelines for this particular project. But the same goals could be accomplished with other JavaScript options or even CSS keyframe animations and media queries. Even more complex responsive choreography can be pulled off with SVG. Media queries can be used to change CSS animations applied to SVG elements at specific breakpoints for starters. For even more responsive power, SVG’s viewBox property, and the positioning of the objects within it, can be adjusted at JavaScript-defined breakpoints. This lets you set rules to crop the viewable area and arrange your animating elements to fit any space. Sarah Drasner has some great examples of how to use this technique with style in this responsive infographic and this responsive interactive illustration. On the other hand, if smart scalability is what you’re after, it’s also possible to make all of an SVG’s shapes and motion scale with the SVG canvas itself. Sarah covers both these clever responsive SVG techniques in detail. Creative and complex animation can easily become responsive thanks to the power of SVG! Open video Bake performance into your design decisions It’s hard to get very far into a responsive design discussion before performance comes up. Performance goes hand in hand with responsive design and your animation decisions can have a big impact on the overall performance of your site. The translate3D “hack”, backface-visibility:hidden, and the will-change property are the heavy hitters of animation performance. But decisions made earlier in your animation design process can have a big impact on rendering performance and your performance budget too. Pick a technology that matches your needs One of the biggest advantages of the current web animation landscape is the range of tools we have available to us. We can use CSS animations and transitions to add just a dash of interface animation to our work, go all out with webGL to create a 3D experience, or anywhere in between. All within our browsers! Having this huge range of options is amazing and wonderful but it also means you need to be cognizant of what you’re using to get the job done. Loading in the full weight of a robust JavaScript animation library is going to be overkill if you’re only animating a few small elements here and there. That extra overhead will have an impact on performance. Performance budgets will not be pleased. Always match the complexity of the technology you choose to the complexity of your animation needs to avoid unnecessary performance strain. For small amounts of animation, stick to CSS solutions since it’s the most lightweight option. As your animations grow in complexity, or start to require more robust logic, move to a JavaScript solution that can accomplish what you need. Animate the most performant properties Whether you’re animating in CSS or JavaScript, you’re affecting specific properties of the animated element. Browsers can animate some properties more efficiently than others based on how many steps need to happen behind the scenes to visually update those properties. Browsers are particularly efficient at animating opacity, scale, rotation, and position (when the latter three are done with transforms). This article from Paul Irish and Paul Lewis gives the full scoop on why. Conveniently, those are also the most common properties used in motion design. There aren’t many animated effects that can’t be pulled off with this list. Stick to these properties to set your animations up for the best performance results from the start. If you find yourself needing to animate a property outside of this list, check CSS Triggers… to find out how much of an additional impact it might have. Offset animation start times Offsets (the concept of having a series of similar movements execute one slightly after the other, creating a wave-like pattern) are a long-held motion graphics trick for creating more interesting and organic looking motion. Employing this trick of the trade can also be smart for performance. Animating a large number of objects all at the same time can put a strain on the browser’s rendering abilities even in the best cases. Adding short delays to offset these animations in time, so they don’t all start at once, can improve rendering performance. Go explore the responsive animation possibilities for yourself! With smart art direction, responsive choreography, and an eye on performance you can create just about any creative web animation you can think up while still being responsive. Keep these in mind for your next project and you’ll pull off your animations with style at any viewport size! 2015 Val Head valhead 2015-12-09T00:00:00+00:00 https://24ways.org/2015/animation-in-responsive-design/ design
60 What’s Ahead for Your Data in 2016? Who owns your data? Who decides what can you do with it? Where can you store it? What guarantee do you have over your data’s privacy? Where can you publish your work? Can you adapt software to accommodate your disability? Is your tiny agency subject to corporate regulation? Does another country have rights over your intellectual property? If you aren’t the kind of person who is interested in international politics, I hate to break it to you: in 2016 the legal foundations which underpin our work on the web are being revisited in not one but three major international political agreements, and every single one of those questions is up for grabs. These agreements – the draft EU Data Protection Regulation (EUDPR), the Trans-Pacific Partnership (TPP), and the draft Transatlantic Trade and Investment Partnership (TTIP) – stand poised to have a major impact on your data, your workflows, and your digital rights. While some proposed changes could protect the open web for the future, other provisions would set the internet back several decades. In this article we will review the issues you need to be aware of as a digital professional. While each of these agreements covers dozens of topics ranging from climate change to food safety, we will focus solely on the aspects which pertain to the work we do on the web. The Trans-Pacific Partnership The Trans-Pacific Partnership (TPP) is a free trade agreement between the US, Japan, Malaysia, Vietnam, Singapore, Brunei, Australia, New Zealand, Canada, Mexico, Chile and Peru – a bloc comprising 40% of the world’s economy. The agreement is expected to be signed by all parties, and thereby to come into effect, in 2016. This agreement is ostensibly about the bloc and its members working together for their common interests. However, the latest draft text of the TPP, which was formulated entirely in secret, has only been made publicly available on a Medium blog published by the U.S. Trade Representative which features a patriotic banner at the top proclaiming “TPP: Made in America.” The message sent about who holds the balance of power in this agreement, and whose interests it will benefit, is clear. By far the most controversial area of the TPP has centred around the provisions on intellectual property. These include copyright terms of up to 120 years, mandatory takedowns of allegedly infringing content in response to just one complaint regardless of that complaint’s validity, heavy and disproportionate penalties for alleged violations, and – most frightening of all – government seizures of equipment allegedly used for copyright violations. All of these provisions have been raised without regard for the fact that a trade agreement is not the appropriate venue to negotiate intellectual property law. Other draft TPP provisions would restrict the digital rights of people with disabilities by banning the workarounds they use every day. These include no exemptions for the adaptations of copywritten works for use in accessible technology (such as text-to-speech in ebook readers), a ban on circumventing DRM or digital locks in order to convert a file to an accessible format, and requiring the takedown of adapted works, such as a video with added subtitles, even if that adaptation would normally have fallen under the definition of fair use. The e-commerce provisions would prohibit data localisation, the practice of requiring data to be physically stored on servers within a country’s borders. Data localisation is growing in popularity following the Snowden revelations, and some of your own personal data may have been recently “localised” in response to the Safe Harbor verdict. Prohibiting data localisation through the TPP would address the symptom but not the cause. The Electronic Frontier Foundation has published an excellent summary of the digital rights issues raised by the agreement along with suggested actions American readers can take to speak out. Transatlantic Trade and Investment Partnership TTIP stands for the Transatlantic Trade and Investment Partnership, a draft free trade agreement between the United States and the EU. The plan has been hugely controversial and divisive, and the internet and digital provisions of the draft form just a small part of that contention. The most striking digital provision of TTIP is an attempt to circumvent and override European data protection law. As EDRI, a European digital rights organisation, noted: “the US proposal would authorise the transfer of EU citizens’ personal data to any country, trumping the EU data protection framework, which ensures that this data can only be transferred in clearly defined circumstances. For years, the US has been trying to bypass the default requirement for storage of personal data in the EU. It is therefore not surprising to see such a proposal being {introduced} in the context of the trade negotiations.” This draft provision was written before the Safe Harbor data protection agreement between the EU and US was invalidated by the Court of Justice of the European Union. In other words, there is no longer any protective agreement in place, and our data is as vulnerable as this political situation. However, data protection is a matter of its own law, the acting Data Protection Directive and the draft EU Data Protection Reform. A trade agreement, be it the TTIP or the TPP, is not the appropriate place to revamp a law on data protection. Other digital law issues raised by TTIP include the possibility of renegotiating standards on encryption (which in practice means lowering them) and renegotiating intellectual property rights such as copyright. The spectre of net neutrality has even put in an appearance, with an attempt to introduce rules on access to the internet itself being introduced as provisions. TTIP is still under discussion, and this month the EU trade representative said that “we agreed to further intensify our work during 2016 to help negotiations move forward rapidly.” This has been cleverly worded: this means the agreement has little chance of being passed or coming into effect in 2016, which buys civil society more precious time to speak out. The EU Data Protection Regulation On 15 December 2015 the European Commission announced their agreement on the text of the draft General Data Protection Regulation. This law will replace its predecessor, the EU Data Protection Regulation of 1995, which has done a remarkable job of protecting data privacy across the continent throughout two decades of constant internet evolution. The goal of the reform process has been to return power over data, and its uses, to citizens. Users will have more control over what data is captured about them, how it is used, how it is retained, and how it can be deleted. Businesses and digital professionals, in turn, will have to restructure their relationships with client and customer data. Compliance obligations will increase, and difficult choices will have to be made. However, this time should be seen as an opportunity to rethink our relationship with data. After Snowden, Schrems, and Safe Harbor, it is clear that we cannot go back to the way things were before. In an era of where every one of our heartbeats is recorded on a wearable device and uploaded to a surveilled data centre in another country, the need for reform has never been more acute. While texts of the draft GDPR are available, there is not enough mulled wine in the world that will help you get through them. Instead, the law firm Fieldfisher Waterhouse has produced this helpful infographic which will give you a good idea of the changes we can expect to see (view full size): The most surprising outcome announced on 15 December was the new regulation’s teeth. Under the new law, companies that fail to heed the updated data protection rules will face fines of up to 4% of their global turnover. Additionally, the law expands the liability for data protection to both the controller (the company hosting the data) and the data processor (the company using the data). The new law will also introduce a one-stop shop for resolving concerns over data misuse. Companies will no longer be able to headquarter their European operations in countries which are perceived to have relatively light-touch data protection enforcement (that means you, Ireland) as a means of automatically rejecting any complaints filed by citizens outside that country. For digital professionals, the most immediate concern is analytics. In fact, I am going to make a prediction: in 2016 we will begin to see the same misguided war on analytics that we saw on cookies. By increasing the legal liabilities for both data processors and controllers – in other words, the company providing the analytics as well as the site administrator studying them – the new regulation risks creating disproportionate burdens as well as the same “guilt by association” risks we saw in 2012. There have already been statements made by some within the privacy community that analytics are tracking, and tracking is surveillance, therefore analytics are evil. Yet “just don’t use analytics,” as was suggested by one advocate, is simply not an option. European regulators should consult with the web community to gain a clear understanding of why analytics are vital to everyday site administrators, and must find a happy medium that protects users’ data without criminalising every website by default. No one wants a repeat of the crisis of consent, as well as the scaremongering, caused by the cookie law. Assuming the text is adopted in 2016, the new EU Data Protection Regulation would not come into effect until 2018. We have a considerable challenge ahead, but we also have plenty of time to get it right. 2015 Heather Burns heatherburns 2015-12-21T00:00:00+00:00 https://24ways.org/2015/whats-ahead-for-your-data-in-2016/ business
59 Animating Your Brand Let’s talk about how we add animation to our designs, in a way that’s consistent with other aspects of our brand, such as fonts, colours, layouts and everything else. Animating is fun. Adding animation to our designs can bring them to life and make our designs stand out. Animations can show how the pieces of our designs fit together. They provide context and help people use our products. All too often animation is something we tack on at the end. We put a transition on a modal window or sliding menu and we often don’t think about whether that animation is consistent with our overall design. Style guides to the rescue A style guide is a document that establishes and enforces style to improve communication. It can cover anything from typography and writing style to ethics and other, broader goals. It might be a static visual document showing every kind of UI, like in the Codecademy.com redesign shown below. UI toolkit from “Reimagining Codecademy.com” by @mslima It might be a technical reference with code examples. CodePen’s new design patterns and style guide is a great example of this, showing all the components used throughout the website as live code. CodePen’s design patterns and style guide A style guide gives a wide view of your project, it maintains consistency when adding new content, and we can use our style guide to present animations. Living documents Style guides don’t need to be static. We can use them to show movement. We can share CSS keyframe animations or transitions that can then go into production. We can also explain why animation is there in the first place. Just as a style guide might explain why we chose a certain font or layout, we can use style guides to explain the intent behind animation. This means that if someone else wants to create a new component, they will know why animation applies. If you haven’t yet set up a style guide, you might want to take a look at Pattern Lab. It’s a great tool for setting up your own style guide and includes loads of design patterns to get started. There are many style guide articles linked from the excellent, open sourced, Website Style Guide Resources. Anna Debenham also has an excellent pocket book on the subject. Adding animation Before you begin throwing animation at all the things, establish the character you want to convey. Andrex Puppy (British TV ad from 1994) List some words that describe the character you’re aiming for. If it was the Andrex brand, they might have gone for: fun, playful, soft, comforting. Perhaps you’re aiming for something more serious, credible and authoritative. Or maybe exciting and intense, or relaxing and meditative. For each scenario, the animations that best represent these words will be different. In the example below, two animations both take the same length of time, but use different timing functions. One eases, and the other bounces around. Either might be good, depending on your needs. Timing functions (CodePen) Example: Kitman Labs Working with Kitman Labs, we spent a little time working out what words best reflected the brand and came up with the following: Scientific Precise Fast Solid Dependable Helpful Consistent Clear With such a list of words in hand, we design animation that fits. We might prefer a tween that moves quickly to its destination over one that drifts slowly or bounces. We can use the list when justifying our use of animation, such as when it helps our customers understand the context of data on the page. Or we may even choose not to animate, when that might make the message inconsistent. Create guidelines If you already have a style guide, adding animation could begin with creating an overview section. One approach is to create a local website and share it within your organisation. We recently set up a local site for this purpose. A recent project’s introduction to the topic of animation This document becomes a reference when adding animation to components. Include links to related resources or examples of animation to help demonstrate the animation style you want. Prototyping You can explain the intent of your animation style guide with live animations. This doesn’t just mean waving our hands around. We can show animation through prototypes. There are so many prototype tools right now. You could use Invision, Principle, Floid, or even HTML and CSS as embedded CodePens. A login flow prototype created in Principle These tools help when trying out ideas and working through several approaches. Create videos, animated GIFs or online demos to share with others. Experiment. Find what works for you and work with whatever lets you get the most ideas out of your head fastest. Iterate and refine an animation before it gets anywhere near production. Build up a collection Build up your guide, one animation at a time. Some people prefer to loosely structure a guide with places to put things as they are discovered or invented; others might build it one page at a time – it doesn’t matter. The main thing is that you collect animations like you would trading cards. Or Pokemon. Keep them ready to play and deliver that explosive result. You could include animated GIFs, or link to videos or even live webpages as examples of animation. The use of animation to help user experience is also covered nicely in Val Head’s UI animation and UX article on A List Apart. What matters is that you create an organised place for them to be found. Here are some ideas to get started. Logos and brandmarks Many sites include some subtle form of animation in their logos. This can draw the eye, add some character, or bring a little liveliness to an otherwise static page. Yahoo and Google have been experimenting with animation on their logos. Even a simple bouncing animation, such as the logo on Hop.ie, can add character. The CSS-animated bouncer from Hop.ie Content transitions Adding content, removing content, showing and hiding messages are all opportunities to use animation. Careful and deliberate use of animation helps convey what’s changing on screen. Animating list items with CSS (CSSAnimation.rocks) For more detail on this, I also recommend “Transitional Interfaces” by Pasquale D’Silva. Page transitions On a larger scale than the changes to content, full-page transitions can smooth the flow between sections of a site. Medium’s article transitions are a good example of this. Medium-style page transition (Tympanus.net) Preparing a layout before the content arrives We can use animation to draw a page before the content is ready, such as when a page calls a server for data before showing it. Optimistic loading grid (CodePen) Sometimes it’s good to show something to let the user know that everything’s going well. A short animation could cover just enough time to load the initial content and make the loading transition feel seamless. Interactions Hover effects, dropdown menus, slide-in menus and active states on buttons and forms are all opportunities. Look for ways you can remove the sudden changes and help make the experience of using your UI feel smoother. Form placeholder animation (Studio MDS) Keep animation visible It takes continuous effort to maintain a style guide and keep it up to date, but it’s worth it. Make it easy to include animation and related design decisions in your documentation and you’ll be more likely to do so. If you can make it fun, and be proud of the result, better still. When updating your style guide, be sure to show the animations at the same time. This might mean animated GIFs, videos or live embedded examples of your components. By doing this you can make animation integral to your design process and make sure it stays relevant. Inspiration and resources There are loads of great resources online to help you get started. One of my favourites is IBM’s design language site. IBM’s design language: animation design guidelines IBM describes how animation principles apply to its UI work and components. They break down the animations into five categories of animations and explain how they apply to each example. The site also includes an animation library with example videos of animations and links to source code. Example component from IBM’s component library The way IBM sets out its aims and methods is helpful not only for their existing designers and developers, but also helps new hires. Furthermore, it’s a good way to show the world that IBM cares about these details. Another popular animation resource is Google’s material design. Google’s material design documentation Google’s guidelines cover everything from understanding easing through to creating engaging and useful mobile UI. This approach is visible across many of Google’s apps and software, and has influenced design across much of the web. The site is helpful both for learning about animation and as an showcase of how to illustrate examples. Frameworks If you don’t want to create everything from scratch, there are resources you can use to start using animation in your UI. One such resource is Salesforce’s Lightning design system. The system goes further than most guides. It includes a downloadable framework for adding animation to your projects. It has some interesting concepts, such as elevation settings to handle positioning on the z-axis. Example of elevation from Salesforce’s Lightning design system You should also check out Animate.css. “Just add water” — Animate.css Animate.css gives you a set of predesigned animations you can apply to page elements using classes. If you use JavaScript to add or remove classes, you can then trigger complex animations. It also plays well with scroll-triggering, and tools such as WOW.js. Learn, evolve and make it your own There’s a wealth online of information and guides we can use to better understand animation. They can inspire and kick-start our own visual and animation styles. So let’s think of the design of animations just as we do fonts, colours and layouts. Let’s choose animation deliberately, making it part of our style guides. Many thanks to Val Head for taking the time to proofread and offer great suggestions for this article. 2015 Donovan Hutchinson donovanhutchinson 2015-12-01T00:00:00+00:00 https://24ways.org/2015/animating-your-brand/ design
58 Beyond the Style Guide Much like baking a Christmas cake, designing for the web involves creating an experience in layers. Starting with a solid base that provides the core experience (the fruit cake), we can add further layers, each adding refinement (the marzipan) and delight (the icing). Don’t worry, this isn’t a misplaced cake recipe, but an evaluation of modular design and the role style guides can play in acknowledging these different concerns, be they presentational or programmatic. The auteur’s style guide Although trained as a graphic designer, it was only when I encountered the immediacy of the web that I felt truly empowered as a designer. Given a desire to control every aspect of the resulting experience, I slowly adopted the role of an auteur, exploring every part of the web stack: front-end to back-end, and everything in between. A few years ago, I dreaded using the command line. Today, the terminal is a permanent feature in my Dock. In straddling the realms of graphic design and programming, it’s the point at which they meet that I find most fascinating, with each dicipline valuing the creation of effective systems, be they for communication or code efficiency. Front-end style guides live at this intersection, demonstrating both the modularity of code and the application of visual design. Painting by numbers In our rush to build modular systems, design frameworks have grown in popularity. While enabling quick assembly, these come at the cost of originality and creative expression – perhaps one reason why we’re seeing the homogenisation of web design. In editorial design, layouts should accentuate content and present it in an engaging manner. Yet on the web we see a practice that seeks templated predictability. In ‘Design Machines’ Travis Gertz argued that (emphasis added): Design systems still feel like a novelty in screen-based design. We nerd out over grid systems and modular scales and obsess over style guides and pattern libraries. We’re pretty good at using them to build repeatable components and site-wide standards, but that’s sort of where it ends. […] But to stop there is to ignore the true purpose and potential of a design system. Unless we consider how interface patterns fully embrace the design systems they should be built upon, style guides may exacerbate this paint-by-numbers approach, encouraging conformance and suppressing creativity. Anatomy of a button Let’s take a look at that most canonical of components, the button, and consider what we might wish to document and demonstrate in a style guide. The different layers of our button component. Content The most variable aspect of any component. Content guidelines will exert the most influence here, dictating things like tone of voice (whether we should we use stiff, formal language like ‘Submit form’, or adopt a more friendly tone, perhaps ‘Send us your message’) and appropriate language. For an internationalised interface, this may also impact word length and text direction or orientation. Structure HTML provides a limited vocabulary which we can use to structure content and add meaning. For interactive elements, the choice of element can also affect its behaviour, such as whether a button submits form data or links to another page: <button type="submit">Button text</button> <a href="/index.html">Button text</a> Note: One of the reasons I prefer to use <button> instead of <input type=“button”>, besides allowing the inclusion of content other than text, is that it has a markup structure similar to links, therefore keeping implementation differences to a minimum. We should also think about each component within the broader scope of our particular product. For this we can employ a further vocabulary, which can be expressed by adding values to the class attribute. For a newspaper, we might use names like lede, standfirst and headline, while a social media application might see us reach for words like stream, action or avatar. Presentation The appearance of a component can never be considered in isolation. Informed by its relationship to other elements, style guides may document different stylistic variations of a component, even if the underlying function remains unchanged: primary and secondary button styles, for example. Behaviour A component can exhibit various states: blank, loading, partial, error and ideal, and a style guide should reflect that. Our button component is relatively simple, yet even here we need to consider hover, focused, active and disabled states. Transcending layers This overview reinforces Ethan’s note from earlier in this series: I’ve found that thinking about my design as existing in broad experience tiers – in layers – is one of the best ways of designing for the modern web. While it’s tempting to describe a component as series of layers, certain aspects will transcend several of these. The accessibility of a component, for example, may influence the choice of language, the legibility of text, colour contrast and which affordances are provided in different states. Visual design language: documenting the missing piece Even given this small, self-contained component, we can see several concerns at play, and in reviewing our button it seems we have most things covered. However, a few questions remain unanswered. Why does it have a blue background? Why are the borders 2px thick, with a radius of 4px? Why are we using that font, at that size and with that weight? These questions can be answered by our visual design language. More than a set of type choices and colour palettes, a design language can dicate common measures, ratios and the resulting grid(s) these influence. Ideally governed by a set of broader design principles, it can also inform an illustration style, the type of photography sourced or commissioned, and the behaviour of any animations. Whereas a style guide ensures conformity, having it underpinned by an effective design language will allow for flexibility; only by knowing the rules can you know how to break them! Type pairings in the US Web Design Standards guide. For a style guide to thoroughly articulate a visual design system, the spectrum of choices it allows for should be acknowledged. A fantastic example of this can be found in the US Web Design Standards. By virtue of being a set of standards designed to apply to a number of different sites, this guide offers a range of type pairings (that take into account performance considerations) and provides primary, secondary and tertiary palette relationships, with shades and tones thereof: Colour palettes in the US Web Design Standards guide. A visual language in code form Properly documenting our design language in a style guide is a good start, yet even better if it can be expressed in code. This is where CSS preprocessors become a powerful ally. In Sass, methods like mixins and maps can help us represent relationships between values. Variables (and CSS variables) extend the vocabulary provided natively by CSS, meaning we can describe patterns in terms of our own visual language. These tools effectively become an interface to our design system. Furthermore, they help maintain a separation of concerns, with visual presentation remaining where it should be: in our style sheets. Take this simple example, an article summary on a website counting down the best Christmas movies: The design for our simple component example. Our markup is as follows, using appropriate semantic HTML elements and incorporating the vocabulary from our collection of design patterns (expressed using the BEM methodology): <article class="summary"> <h1 class="summary__title"> <a href="scrooged.html"> <span class="summary__position">12</span> Scrooged (1988) </a> </h1> <div class="summary__body"> <p>It’s unlikely that Bill Murray could ever have got through his career without playing a version of Scrooge…</p> </div> <footer class="summary__meta"> <strong>Director:</strong> Richard Donner<br/> <strong>Stars:</strong> Bill Murray, Buddy Hackett, Karen Allen </footer> </article> We can then describe the presentation of this HTML by using Sass maps to define our palettes, mixins to include predefined font metrics, and variables to recall common measurements: .summary { margin-bottom: ($baseline * 4) } .summary__title { @include font-family(display-serif); @include font-size(title); color: palette(neutral, dark); margin-bottom: ($baseline * 4); border-top: $rule-height solid palette(primary, purple); padding-top: ($baseline * 2); } .summary__position { @include font-family(display-sans, 300); color: palette(neutral, mid); } .summary__body { @include font-family(text-serif); @include font-size(body); margin-bottom: ($baseline * 2); } .summary__meta { @include font-family(text-sans); @include font-size(caption); } Of course, this is a simplistic example for the purposes of demonstration. However, such thinking was employed at a much larger scale at the Guardian. Using a set of Sass components, complex patterns could be described using a language familar to everyone on the product team, be they a designer, developer or product owner: The design of a component on the Guardian website, described in terms of its Sass-powered design system. Unlocking possibility Alongside tools like preprocessors, newer CSS layout modules like flexbox and grid layout mean the friction we’ve long been accustomed to when creating layouts on the web is no longer present, and the full separation of presentation from markup is now possible. Now is the perfect time for graphic designers to advocate design systems that these developments empower, and ensure they’re fully represented in both documentation and code. That way, together, we can build systems that allow for greater visual expression. After all, there’s more than one way to bake a Christmas cake. 2015 Paul Lloyd paulrobertlloyd 2015-12-16T00:00:00+00:00 https://24ways.org/2015/beyond-the-style-guide/ design
57 Cooking Up Effective Technical Writing Merry Christmas! May your preparations for this festive season of gluttony be shaping up beautifully. By the time you read this I hope you will have ordered your turkey, eaten twice your weight in Roses/Quality Street (let’s not get into that argument), and your Christmas cake has been baked and is now quietly absorbing regular doses of alcohol. Some of you may be reading this and scoffing Of course! I’ve also made three batches of mince pies, a seasonal chutney and enough gingerbread men to feed the whole street! while others may be laughing Bake? Oh no, I can’t cook to save my life. For beginners, recipes are the step-by-step instructions that hand-hold us through the cooking process, but even as a seasoned expert you’re likely to refer to a recipe at some point. Recipes tell us what we need, what to do with it, in what order, and what the outcome will be. It’s the documentation behind our ideas, and allows us to take the blueprint for a tasty morsel and to share it with others so they can recreate it. In fact, this is a little like the open source documentation and tutorials that we put out there, similarly aiming to guide other developers through our creations. The ‘just’ification of documentation Lately it feels like we’re starting to consider the importance of our words, and the impact they can have on others. Brad Frost warned us of the dangers of “Just” when it comes to offering up solutions to queries: “Just use this software/platform/toolkit/methodology…” “Just” makes me feel like an idiot. “Just” presumes I come from a specific background, studied certain courses in university, am fluent in certain technologies, and have read all the right books, articles, and resources. “Just” is a dangerous word. “Just” by Brad Frost I can really empathise with these sentiments. My relationship with code started out as many good web tales do, with good old HTML, CSS and JavaScript. University years involved some time with Perl, PHP, Java and C. In my first job I worked primarily with ColdFusion, a bit of ActionScript, some classic  ASP and pinch of Java. I’d do a bit of PHP outside work every now and again. .NET came in, but we never really got on, and eventually I started learning some Ruby, Python and Node. It was a broad set of learnings, and I enjoyed the similarities and differences that came with new languages. I don’t develop day in, day out any more, and my interests and work have evolved over the years, away from full-time development and more into architecture and strategy. But I still make things, and I still enjoy learning. I have often found myself bemoaning the lack of tutorials or courses that cater for the middle level – someone who may be learning a new language, but who has enough programming experience under their belt to not need to revise the concepts of how loops or objects work, and is perfectly adept at googling the syntax for getting a substring. I don’t want snippets out of context; I want an understanding of architectural principles, of the strengths and weaknesses, of the type of applications that work well with the language. I’m caught in the place between snoozing off when ‘Using the Instagram API with Ruby’ hand-holds me through what REST is, and feeling like I’m stupid and need to go back to dev school when I can’t get my environment and dependencies set up, let alone work out how I’m meant to get any code to run. It’s seems I’m not alone with this – Erin McKean seems to have been here too: “Some tutorials (especially coding tutorials) like to begin things in media res. Great for a sense of dramatic action, bad for getting to “Step 1” without tears. It can be really discouraging to fire up a fresh terminal window only to be confronted by error message after error message because there were obligatory steps 0.1.0 through 0.9.9 that you didn’t even know about.” “Tips for Learning What You Don’t Know You Don’t Know” by Erin McKean I’m sure you’ve been here too. Many tutorials suffer badly from the fabled ‘how to draw an owl’-itis. It’s the kind of feeling you can easily get when sifting through recipes as well as with code. Far from being the simple instructions that let us just follow along, they too can be a minefield. Fall in too low and you may be skipping over an explanation of what simmering is, or set your sights too high and you may get stuck at the point where you’re trying to sous vide a steak using your bathtub and a Ziploc bag. Don’t be a turkey, use your loaf! My mum is a great cook in my eyes (aren’t all mums?). I love her handcrafted collection of gathered recipes from over the years, including the one below, which is a great example of how something may make complete sense to the writer, but could be impermeable to a reader. Depending on your level of baking knowledge, you may ask: What’s SR flour? What’s a tsp? Should I use salted or unsalted butter? Do I use sticks of cinnamon or ground? Why is chopped chocolate better? How do I cream things? How big should the balls be? How well is “well spaced”? How much leeway do I have for “(ish!!)”? Does the “20” on the other cookie note mean I’ll end up with twenty? At any point, making a wrong call could lead to rubbish cookies, and lead to someone heading down the path of an I can’t cook mentality. You may be able to cook (or follow recipes), but you may not understand the local terms for ingredients, may not be able to acquire something and need to know what kind of substitutes you can use, or may need to actually do some prep before you jump into the main bit. However, if we look at good examples of recipes, I think there’s a lot we can apply when it comes to technical writing on the web. I’ve written before about the benefit of breaking documentation into small, reusable parts, and this will help us, but we can also take it a bit further. Here are my five top tips for better technical writing. 1. Structure and standardise your information Think of the structure of a recipe. We very often have some common elements and they usually follow roughly the same format. We have standards and conventions that allow us to understand very quickly what a recipe is and how it should be used.  Great recipes help their chefs know what they need to get ready in advance, both in terms of buying ingredients and putting together their kit. They then talk through the process, using appropriate language, and without making assumptions that the person can fill in any gaps for themselves; they explain why things are done the way they are. The best recipes may also suggest how you can take what you’ve done and put your own spin on it. For instance, a good recipe for the simple act of boiling an egg will explain cooking time in relation to your preference for yolk gooiness. There are also different flavour combinations to try, accompaniments, or presentation suggestions.  By breaking down your technical writing into similar sections, you can help your audience understand the elements they’ll be working with, what they need to do once they have these, and how they can move on from your self-contained illustration. Title Ensure your title is suitably descriptive and representative of the result. Getting Started with Python perhaps isn’t as helpful as Learn Python: General Syntax and Basics. Result Many recipes include a couple of lines as an overview of what you’ll end up with, and many include a photo of the finished dish. With our technical writing we can do the same: In this tutorial we’re going to learn how to set up our development environment, and we’ll then undertake some exercises to explore the general syntax, finishing by building a mini calculator. Ingredients What are the components we’ll be working with, whether in terms of versions, environment, languages or the software packages and libraries you’ll need along the way? Listing these up front gives the reader a great summary of the things they’ll be using, and any gotchas. Being able to provide a small amount of supporting information will also help less experienced users. Ideally, explain briefly what things are and why we’re using it. Prep As we heard from Erin above, not fully understanding the prep needed can be a huge source of frustration. Attempting to run a code snippet without context will often lead to failure when the prerequisites and process aren’t clear. Be sure to include information around any environment set-up, installation or config you’ll need to have done before you start. Stu Robson’s Simple Sass documentation aims to do this before getting into specifics, although ideally this would also include setting up Sass itself. Instructions The body of the tutorial itself is the whole point of our writing. The next four tips will hopefully make your tutorial much more successful. Variations Like our ingredients section, as important as explaining why we’re using something in this context is, it’s also great to explain alternatives that could be used instead, and the impact of doing so. Perhaps go a step further, explaining ways that people can change what you have done in your tutorial/readme for use in different situations, or to provide further reading around next steps. What happens if they want to change your static array of demo data to use JSON, for instance? By giving some thought to follow-up questions, you can better support your readers. While not in a separate section, the source code for GreenSock’s GSAP JS basics explains: We’ll use a window.onload for simplicity, but typically it is best to use either jQuery’s $(document).ready() or $(window).load() or cross-browser event listeners so that you’re not limited to one. Keep in mind to both: Explain what variations are possible. Explain why certain options may be more desirable than others in different situations. 2. Small, reusable components Reusable components are for life, not just for Christmas, and they’re certainly not just for development. If you start to apply the structure above to your writing, you’re probably going to keep coming across the same elements: Do I really have to explain how to install Sass and Node.js again, Sally? The danger with more clarity is that our writing becomes bloated and overly convoluted for advanced readers, those who don’t need to be told how to beat an egg for the hundredth time.  Instead, by making our writing reusable and modular, and by creating smaller, central resources, we can provide context and extra detail where needed without diluting our core message. These could be references we create, or those already created well by others. This recipe for katsudon makes use of this concept. Rather than explaining how to make tonkatsu or dashi stock, these each have their own page. Once familiar, more advanced readers will likely skip over the instructions for the component parts. 3. Provide context to aid accessibility Here I’m talking about accessibility in the broadest sense. Small, isolated snippets can be frustrating to those who don’t fully understand the wider context of how our examples work. Showing an exciting standalone JavaScript function is great, but giving someone the full picture of how and when this is called, and how it should be included in relation to other HTML and CSS is even better. Giving your readers the ability to view a big picture version, and ideally the ability to download a full version of the source, will help to reduce some of the frustrations of trying to get your component to work in their set-up.  4. Be your own tech editor A good editor can be invaluable to your work, and wherever possible I’d recommend that you try to get a neutral party to read over your writing. This may not always be possible, though, and you may need to rely on yourself to cast a critical eye over your work. There are many tips out there around general editing, including printing out your work onto paper, or changing the font size: both will force your eyes to review it in a new light. Beyond this, I’d like to encourage you to think about the following: Explain what things are. For example, instead of referencing Grunt, in the first instance perhaps reference “Grunt (a JavaScript task runner that minimises repetitive activities through automation).” Explain how you get things, even if this is a link to official installers and documentation. Don’t leave your readers having to search. Why are you using this approach/technology over other options? What happens if I use something else? What depends on this? Avoid exclusionary lingo or acronyms. Airbnb’s JavaScript Style Guide includes useful pointers around their reasoning: Use computed property names when creating objects with dynamic property names. Why? They allow you to define all the properties of an object in one place. The language we use often makes assumptions, as we saw with “just”. An article titled “ES6 for Beginners” is hugely ambiguous: is this truly for beginner coders, or actually for people who have a good pre-existing understanding of JavaScript but are new to these features? Review your writing with different types of readers in mind. How might you confuse or mislead them? How can you better answer their questions? This doesn’t necessarily mean supporting everyone – your audience may need to have advanced skills – but even if you’re providing low-level, deep-dive, reference material, trying not to make assumptions or take shortcuts will hopefully lead to better, clearer writing. 5. A picture is worth a thousand words… …or even better: use a thousand pictures, stitched together into a quick video or animated GIF. People learn in different ways. Just as recipes often provide visual references or a video to work along with, providing your technical information with alternative demonstrations can really help get your point across. Your audience will be able to see exactly what you’re doing, what they should expect as interaction responses, and what the process looks like at different points. There are many, many options for recording your screen, including QuickTime Player on Mac OS X (File → New Screen Recording), GifGrabber, or Giffing Tool on Windows. Paul Swain, a UX designer, uses GIFs to provide additional context within his documentation, improving communication: “My colleagues (from across the organisation) love animated GIFs. Any time an interaction is referenced, it’s accompanied by a GIF and a shared understanding of what’s being designed. The humble GIF is worth so much more than a thousand words; and it’s great for cats.” Paul Swain Next time you’re cooking up some instructions for readers, think back to what we can learn from recipes to help make your writing as accessible as possible. Use structure, provide reusable bitesize morsels, give some context, edit wisely, and don’t scrimp on the GIFs. And above all, have a great Christmas! 2015 Sally Jenkinson sallyjenkinson 2015-12-18T00:00:00+00:00 https://24ways.org/2015/cooking-up-effective-technical-writing/ content
56 Helping VIPs Care About Performance Making a site feel super fast is the easy part of performance work. Getting people around you to care about site speed is a much bigger challenge. How do we keep the site fast beyond the initial performance work? Keeping very important people like your upper management or clients invested in performance work is critical to keeping a site fast and empowering other designers and developers to contribute. The work to get others to care is so meaty that I dedicated a whole chapter to the topic in my book Designing for Performance. When I speak at conferences, the majority of questions during Q&A are on this topic. When I speak to developers and designers who care about performance, getting other people at one’s organization or agency to care becomes the most pressing question. My primary response to folks who raise this issue is the question: “What metric(s) do your VIPs care about?” This is often met with blank stares and raised eyebrows. But it’s also our biggest clue to what we need to do to help empower others to care about performance and work on it. Every organization and executive is different. This means that three major things vary: the primary metrics VIPs care about; the language they use about measuring success; and how change is enacted. By clueing in to these nuances within your organization, you can get a huge leg up on crafting a successful pitch about performance work. Let’s start with the metric that we should measure. Sure, (most) everybody cares about money - but is that really the metric that your VIPs are looking at each day to measure the success or efficacy of your site? More likely, dollars are the end game, but the metrics or key performance indicators (KPIs) people focus on might be: rate of new accounts created/signups cost of acquiring or retaining a customer visitor return rate visitor bounce rate favoriting or another interaction rate These are just a few examples, but they illustrate how wide-ranging the options are that people care about. I find that developers and designers haven’t necessarily investigated this when trying to get others to care about performance. We often reach for the obvious – money! – but if we don’t use the same kind of language our VIPs are using, we might not get too far. You need to know this before you can make the case for performance work. To find out these metrics or KPIs, start reading through the emails your VIPs are sending within your company. What does it say on company wikis? Are there major dashboards internally that people are looking at where you could find some good metrics? Listen intently in team meetings or thoroughly read annual reports to see what these metrics could be. The second key here is to pick up on language you can effectively copy and paste as you make the case for performance work. You need to be able to reflect back the metrics that people already find important in a way they’ll be able to hear. Once you know your key metrics, it’s time to figure out how to communicate with your VIPs about performance using language that will resonate with them. Let’s start with visit traffic as an example metric that a very important person cares about. Start to dig up research that other people and companies have done that correlates performance and your KPI. For example, cite studies: “When the home page of Google Maps was reduced from 100KB to 70–80KB, traffic went up 10% in the first week, and an additional 25% in the following three weeks.” (source). Read through websites like WPOStats, which collects the spectrum of studies on the impact of performance optimization on user experience and business metrics. Tweet and see if others have done similar research that correlates performance and your site’s main KPI. Once you have collected some research that touches on the same kind of language your VIPs use about the success of your site, it’s time to present it. You can start with something simple, like a qualitative description of the work you’re actively doing to improve the site that translates to improved metrics that your VIPs care about. It can be helpful to append a performance budget to any proposal so you can compare the budget to your site’s reality and how it might positively impact those KPIs folks care about. Words and graphs are often only half the battle when it comes to getting others to care about performance. Often, videos appeal to folks’ emotions in a way that is missed when glancing through charts and graphs. On A List Apart I recently detailed how to create videos of how fast your site loads. Let’s say that your VIPs care about how your site loads on mobile devices; it’s time to show them how your site loads on mobile networks. Open video You can use these videos to make a number of different statements to your VIPs, depending on what they care about: Look at how slow our site loads versus our competitor! Look at how slow our site loads for users in another country! Look at how slow our site loads on mobile networks! Again, you really need to know which metrics your VIPs care about and tune into the language they’re using. If they don’t care about the overall user experience of your site on mobile devices, then showing them how slow your site loads on 3G isn’t going to work. This will be your sales pitch; you need to practice and iterate on the language and highlights that will land best with your audience. To make your sales pitch as solid as possible, gut-check your ideas on how to present it with other co-workers to get their feedback. Read up on how to construct effective arguments and deliver them; do some research and see what others have done at your company when pitching to VIPs. Are slides effective? Memos or emails? Hallway conversations? Sometimes the best way to change people’s minds is by mentioning it in informal chats over coffee. Emulate the other leaders in your organization who are successful at this work. Every organization and very important person is different. Learn what metrics folks truly care about, study the language that they use, and apply what you’ve learned in a way that’ll land with those individuals. It may take time to craft your pitch for performance work over time, but it’s important work to do. If you’re able to figure out how to mirror back the language and metrics VIPs care about, and connect the dots to performance for them, you will have a huge leg up on keeping your site fast in the long run. 2015 Lara Hogan larahogan 2015-12-08T00:00:00+00:00 https://24ways.org/2015/helping-vips-care-about-performance/ business
55 How Tabs Should Work Tabs in browsers (not browser tabs) are one of the oldest custom UI elements in a browser that I can think of. They’ve been done to death. But, sadly, most of the time I come across them, the tabs have been badly, or rather partially, implemented. So this post is my definition of how a tabbing system should work, and one approach of implementing that. But… tabs are easy, right? I’ve been writing code for tabbing systems in JavaScript for coming up on a decade, and at one point I was pretty proud of how small I could make the JavaScript for the tabbing system: var tabs = $('.tab').click(function () { tabs.hide().filter(this.hash).show(); }).map(function () { return $(this.hash)[0]; }); $('.tab:first').click(); Simple, right? Nearly fits in a tweet (ignoring the whole jQuery library…). Still, it’s riddled with problems that make it a far from perfect solution. Requirements: what makes the perfect tab? All content is navigable and available without JavaScript (crawler-compatible and low JS-compatible). ARIA roles. The tabs are anchor links that: are clickable have block layout have their href pointing to the id of the panel element use the correct cursor (i.e. cursor: pointer). Since tabs are clickable, the user can open in a new tab/window and the page correctly loads with the correct tab open. Right-clicking (and Shift-clicking) doesn’t cause the tab to be selected. Native browser Back/Forward button correctly changes the state of the selected tab (think about it working exactly as if there were no JavaScript in place). The first three points are all to do with the semantics of the markup and how the markup has been styled. I think it’s easy to do a good job by thinking of tabs as links, and not as some part of an application. Links are navigable, and they should work the same way other links on the page work. The last three points are JavaScript problems. Let’s investigate that. The shitmus test Like a litmus test, here’s a couple of quick ways you can tell if a tabbing system is poorly implemented: Change tab, then use the Back button (or keyboard shortcut) and it breaks The tab isn’t a link, so you can’t open it in a new tab These two basic things are, to me, the bare minimum that a tabbing system should have. Why is this important? The people who push their so-called native apps on users can’t have more reasons why the web sucks. If something as basic as a tab doesn’t work, obviously there’s more ammo to push a closed native app or platform on your users. If you’re going to be a web developer, one of your responsibilities is to maintain established interactivity paradigms. This doesn’t mean don’t innovate. But it does mean: stop fucking up my scrolling experience with your poorly executed scroll effects. </rant> :breath: URI fragment, absolute URL or query string? A URI fragment (AKA the # hash bit) would be using mysite.com/config#content to show the content panel. A fully addressable URL would be mysite.com/config/content. Using a query string (by way of filtering the page): mysite.com/config?tab=content. This decision really depends on the context of your tabbing system. For something like GitHub’s tabs to view a pull request, it makes sense that the full URL changes. For our problem though, I want to solve the issue when the page doesn’t do a full URL update; that is, your regular run-of-the-mill tabbing system. I used to be from the school of using the hash to show the correct tab, but I’ve recently been exploring whether the query string can be used. The biggest reason is that multiple hashes don’t work, and comma-separated hash fragments don’t make any sense to control multiple tabs (since it doesn’t actually link to anything). For this article, I’ll keep focused on using a single tabbing system and a hash on the URL to control the tabs. Markup I’m going to assume subcontent, so my markup would look like this (yes, this is a cat demo…): <ul class="tabs"> <li><a class="tab" href="#dizzy">Dizzy</a></li> <li><a class="tab" href="#ninja">Ninja</a></li> <li><a class="tab" href="#missy">Missy</a></li> </ul> <div id="dizzy"> <!-- panel content --> </div> <div id="ninja"> <!-- panel content --> </div> <div id="missy"> <!-- panel content --> </div> It’s important to note that in the markup the link used for an individual tab references its panel content using the hash, pointing to the id on the panel. This will allow our content to connect up without JavaScript and give us a bunch of features for free, which we’ll see once we’re on to writing the code. URL-driven tabbing systems Instead of making the code responsive to the user’s input, we’re going to exclusively use the browser URL and the hashchange event on the window to drive this tabbing system. This way we get Back button support for free. With that in mind, let’s start building up our code. I’ll assume we have the jQuery library, but I’ve also provided the full code working without a library (vanilla, if you will), but it depends on relatively new (polyfillable) tech like classList and dataset (which generally have IE10 and all other browser support). Note that I’ll start with the simplest solution, and I’ll refactor the code as I go along, like in places where I keep calling jQuery selectors. function show(id) { // remove the selected class from the tabs, // and add it back to the one the user selected $('.tab').removeClass('selected').filter(function () { return (this.hash === id); }).addClass('selected'); // now hide all the panels, then filter to // the one we're interested in, and show it $('.panel').hide().filter(id).show(); } $(window).on('hashchange', function () { show(location.hash); }); // initialise by showing the first panel show('#dizzy'); This works pretty well for such little code. Notice that we don’t have any click handlers for the user and the Back button works right out of the box. However, there’s a number of problems we need to fix: The initialised tab is hard-coded to the first panel, rather than what’s on the URL. If there’s no hash on the URL, all the panels are hidden (and thus broken). If you scroll to the bottom of the example, you’ll find a “top” link; clicking that will break our tabbing system. I’ve purposely made the page long, so that when you click on a tab, you’ll see the page scrolls to the top of the tab. Not a huge deal, but a bit annoying. From our criteria at the start of this post, we’ve already solved items 4 and 5. Not a terrible start. Let’s solve items 1 through 3 next. Using the URL to initialise correctly and protect from breakage Instead of arbitrarily picking the first panel from our collection, the code should read the current location.hash and use that if it’s available. The problem is: what if the hash on the URL isn’t actually for a tab? The solution here is that we need to cache a list of known panel IDs. In fact, well-written DOM scripting won’t continuously search the DOM for nodes. That is, when the show function kept calling $('.tab').each(...) it was wasteful. The result of $('.tab') should be cached. So now the code will collect all the tabs, then find the related panels from those tabs, and we’ll use that list to double the values we give the show function (during initialisation, for instance). // collect all the tabs var tabs = $('.tab'); // get an array of the panel ids (from the anchor hash) var targets = tabs.map(function () { return this.hash; }).get(); // use those ids to get a jQuery collection of panels var panels = $(targets.join(',')); function show(id) { // if no value was given, let's take the first panel if (!id) { id = targets[0]; } // remove the selected class from the tabs, // and add it back to the one the user selected tabs.removeClass('selected').filter(function () { return (this.hash === id); }).addClass('selected'); // now hide all the panels, then filter to // the one we're interested in, and show it panels.hide().filter(id).show(); } $(window).on('hashchange', function () { var hash = location.hash; if (targets.indexOf(hash) !== -1) { show(hash); } }); // initialise show(targets.indexOf(location.hash) !== -1 ? location.hash : ''); The core of working out which tab to initialise with is solved in that last line: is there a location.hash? Is it in our list of valid targets (panels)? If so, select that tab. The second breakage we saw in the original demo was that clicking the “top” link would break our tabs. This was due to the hashchange event firing and the code didn’t validate the hash that was passed. Now this happens, the panels don’t break. So far we’ve got a tabbing system that: Works without JavaScript. Supports right-click and Shift-click (and doesn’t select in these cases). Loads the correct panel if you start with a hash. Supports native browser navigation. Supports the keyboard. The only annoying problem we have now is that the page jumps when a tab is selected. That’s due to the browser following the default behaviour of an internal link on the page. To solve this, things are going to get a little hairy, but it’s all for a good cause. Removing the jump to tab You’d be forgiven for thinking you just need to hook a click handler and return false. It’s what I started with. Only that’s not the solution. If we add the click handler, it breaks all the right-click and Shift-click support. There may be another way to solve this, but what follows is the way I found – and it works. It’s just a bit… hairy, as I said. We’re going to strip the id attribute off the target panel when the user tries to navigate to it, and then put it back on once the show code starts to run. This change will mean the browser has nowhere to navigate to for that moment, and won’t jump the page. The change involves the following: Add a click handle that removes the id from the target panel, and cache this in a target variable that we’ll use later in hashchange (see point 4). In the same click handler, set the location.hash to the current link’s hash. This is important because it forces a hashchange event regardless of whether the URL actually changed, which prevents the tabs breaking (try it yourself by removing this line). For each panel, put a backup copy of the id attribute in a data property (I’ve called it old-id). When the hashchange event fires, if we have a target value, let’s put the id back on the panel. These changes result in this final code: /*global $*/ // a temp value to cache *what* we're about to show var target = null; // collect all the tabs var tabs = $('.tab').on('click', function () { target = $(this.hash).removeAttr('id'); // if the URL isn't going to change, then hashchange // event doesn't fire, so we trigger the update manually if (location.hash === this.hash) { // but this has to happen after the DOM update has // completed, so we wrap it in a setTimeout 0 setTimeout(update, 0); } }); // get an array of the panel ids (from the anchor hash) var targets = tabs.map(function () { return this.hash; }).get(); // use those ids to get a jQuery collection of panels var panels = $(targets.join(',')).each(function () { // keep a copy of what the original el.id was $(this).data('old-id', this.id); }); function update() { if (target) { target.attr('id', target.data('old-id')); target = null; } var hash = window.location.hash; if (targets.indexOf(hash) !== -1) { show(hash); } } function show(id) { // if no value was given, let's take the first panel if (!id) { id = targets[0]; } // remove the selected class from the tabs, // and add it back to the one the user selected tabs.removeClass('selected').filter(function () { return (this.hash === id); }).addClass('selected'); // now hide all the panels, then filter to // the one we're interested in, and show it panels.hide().filter(id).show(); } $(window).on('hashchange', update); // initialise if (targets.indexOf(window.location.hash) !== -1) { update(); } else { show(); } This version now meets all the criteria I mentioned in my original list, except for the ARIA roles and accessibility. Getting this support is actually very cheap to add. ARIA roles This article on ARIA tabs made it very easy to get the tabbing system working as I wanted. The tasks were simple: Add aria-role set to tab for the tabs, and tabpanel for the panels. Set aria-controls on the tabs to point to their related panel (by id). I use JavaScript to add tabindex=0 to all the tab elements. When I add the selected class to the tab, I also set aria-selected to true and, inversely, when I remove the selected class I set aria-selected to false. When I hide the panels I add aria-hidden=true, and when I show the specific panel I set aria-hidden=false. And that’s it. Very small changes to get full sign-off that the tabbing system is bulletproof and accessible. Check out the final version (and the non-jQuery version as promised). In conclusion There’s a lot of tab implementations out there, but there’s an equal amount that break the browsing paradigm and the simple linkability of content. Clearly there’s a special hell for those tab systems that don’t even use links, but I think it’s clear that even in something that’s relatively simple, it’s the small details that make or break the user experience. Obviously there are corners I’ve not explored, like when there’s more than one set of tabs on a page, and equally whether you should deliver the initial markup with the correct tab selected. I think the answer lies in using query strings in combination with hashes on the URL, but maybe that’s for another year! 2015 Remy Sharp remysharp 2015-12-22T00:00:00+00:00 https://24ways.org/2015/how-tabs-should-work/ code
54 Putting My Patterns through Their Paces Over the last few years, the conversation around responsive design has shifted subtly, focusing not on designing pages, but on patterns: understanding the small, reusable elements that comprise a larger design system. And given that many of those patterns are themselves responsive, learning to manage these small layout systems has become a big part of my work. The thing is, the more pattern-driven work I do, the more I realize my design process has changed in a number of subtle, important ways. I suppose you might even say that pattern-driven design has, in a few ways, redesigned me. Meet the Teaser Here’s a recent example. A few months ago, some friends and I redesigned The Toast. (It was a really, really fun project, and we learned a lot.) Each page of the site is, as you might guess, stitched together from a host of tiny, reusable patterns. Some of them, like the search form and footer, are fairly unique, and used once per page; others are used more liberally, and built for reuse. The most prevalent example of these more generic patterns is the teaser, which is classed as, uh, .teaser. (Look, I never said I was especially clever.) In its simplest form, a teaser contains a headline, which links to an article: Fairly straightforward, sure. But it’s just the foundation: from there, teasers can have a byline, a description, a thumbnail, and a comment count. In other words, we have a basic building block (.teaser) that contains a few discrete content types – some required, some not. In fact, very few of those pieces need to be present; to qualify as a teaser, all we really need is a link and a headline. But by adding more elements, we can build slight variations of our teaser, and make it much, much more versatile. Nearly every element visible on this page is built out of our generic “teaser” pattern. But the teaser variation I’d like to call out is the one that appears on The Toast’s homepage, on search results or on section fronts. In the main content area, each teaser in the list features larger images, as well as an interesting visual treatment: the byline and comment count were the most prominent elements within each teaser, appearing above the headline. The approved visual design of our teaser, as it appears on lists on the homepage and the section fronts. And this is, as it happens, the teaser variation that gave me pause. Back in the old days – you know, like six months ago – I probably would’ve marked this module up to match the design. In other words, I would’ve looked at the module’s visual hierarchy (metadata up top, headline and content below) and written the following HTML: <div class="teaser"> <p class="article-byline">By <a href="#">Author Name</a></p> <a class="comment-count" href="#">126 <i>comments</i></a> <h1 class="article-title"><a href="#">Article Title</a></h1> <p class="teaser-excerpt">Lorem ipsum dolor sit amet, consectetur…</p> </div> But then I caught myself, and realized this wasn’t the best approach. Moving Beyond Layout Since I’ve started working responsively, there’s a question I work into every step of my design process. Whether I’m working in Sketch, CSSing a thing, or researching a project, I try to constantly ask myself: What if someone doesn’t browse the web like I do? …Okay, that doesn’t seem especially fancy. (And maybe you came here for fancy.) But as straightforward as that question might seem, it’s been invaluable to so many aspects of my practice. If I’m working on a widescreen layout, that question helps me remember the constraints of the small screen; if I’m working on an interface that has some enhancements for touch, it helps me consider other input modes as I work. It’s also helpful as a reminder that many might not see the screen the same way I do, and that accessibility (in all its forms) should be a throughline for our work on the web. And that last point, thankfully, was what caught me here. While having the byline and comment count at the top was a lovely visual treatment, it made for a terrible content hierarchy. For example, it’d be a little weird if the page was being read aloud in a speaking browser: the name of the author and the number of comments would be read aloud before the title of the article with which they’re associated. That’s why I find it’s helpful to begin designing a pattern’s hierarchy before its layout: to move past the visual presentation in front of me, and focus on the underlying content I’m trying to support. In other words, if someone’s encountering my design without the CSS I’ve written, what should their experience be? So I took a step back, and came up with a different approach: <div class="teaser"> <h1 class="article-title"><a href="#">Article Title</a></h1> <h2 class="article-byline">By <a href="#">Author Name</a></h2> <p class="teaser-excerpt"> Lorem ipsum dolor sit amet, consectetur… <a class="comment-count" href="#">126 <i>comments</i></a> </p> </div> Much, much better. This felt like a better match for the content I was designing: the headline – easily most important element – was at the top, followed by the author’s name and an excerpt. And while the comment count is visually the most prominent element in the teaser, I decided it was hierarchically the least critical: that’s why it’s at the very end of the excerpt, the last element within our teaser. And with some light styling, we’ve got a respectable-looking hierarchy in place: Yeah, you’re right – it’s not our final design. But from this basic-looking foundation, we can layer on a bit more complexity. First, we’ll bolster the markup with an extra element around our title and byline: <div class="teaser"> <div class="teaser-hed"> <h1 class="article-title"><a href="#">Article Title</a></h1> <h2 class="article-byline">By <a href="#">Author Name</a></h2> </div> … </div> With that in place, we can use flexbox to tweak our layout, like so: .teaser-hed { display: flex; flex-direction: column-reverse; } flex-direction: column-reverse acts a bit like a change in gravity within our teaser-hed element, vertically swapping its two children. Getting closer! But as great as flexbox is, it doesn’t do anything for elements outside our container, like our little comment count, which is, as you’ve probably noticed, still stranded at the very bottom of our teaser. Flexbox is, as you might already know, wonderful! And while it enjoys incredibly broad support, there are enough implementations of old versions of Flexbox (in addition to plenty of bugs) that I tend to use a feature test to check if the browser’s using a sufficiently modern version of flexbox. Here’s the one we used: var doc = document.body || document.documentElement; var style = doc.style; if ( style.webkitFlexWrap == '' || style.msFlexWrap == '' || style.flexWrap == '' ) { doc.className += " supports-flex"; } Eagle-eyed readers will note we could have used @supports feature queries to ask browsers if they support certain CSS properties, removing the JavaScript dependency. But since we wanted to serve the layout to IE we opted to write a little question in JavaScript, asking the browser if it supports flex-wrap, a property used elsewhere in the design. If the browser passes the test, then a class of supports-flex gets applied to our html element. And with that class in place, we can safely quarantine our flexbox-enabled layout from less-capable browsers, and finish our teaser’s design: .supports-flex .teaser-hed { display: flex; flex-direction: column-reverse; } .supports-flex .teaser .comment-count { position: absolute; right: 0; top: 1.1em; } If the supports-flex class is present, we can apply our flexbox layout to the title area, sure – but we can also safely use absolute positioning to pull our comment count out of its default position, and anchor it to the top right of our teaser. In other words, the browsers that don’t meet our threshold for our advanced styles are left with an attractive design that matches our HTML’s content hierarchy; but the ones that pass our test receive the finished, final design. And with that, our teaser’s complete. Diving Into Device-Agnostic Design This is, admittedly, a pretty modest application of flexbox. (For some truly next-level work, I’d recommend Heydon Pickering’s “Flexbox Grid Finesse”, or anything Zoe Mickley Gillenwater publishes.) And for such a simple module, you might feel like this is, well, quite a bit of work. And you’d be right! In fact, it’s not one layout, but two: a lightly styled content hierarchy served to everyone, with the finished design served conditionally to the browsers that can successfully implement it. But I’ve found that thinking about my design as existing in broad experience tiers – in layers – is one of the best ways of designing for the modern web. And what’s more, it works not just for simple modules like our teaser, but for more complex or interactive patterns as well. Open video Even a simple search form can be conditionally enhanced, given a little layered thinking. This more layered approach to interface design isn’t a new one, mind you: it’s been championed by everyone from Filament Group to the BBC. And with all the challenges we keep uncovering, a more device-agnostic approach is one of the best ways I’ve found to practice responsive design. As Trent Walton once wrote, Like cars designed to perform in extreme heat or on icy roads, websites should be built to face the reality of the web’s inherent variability. We have a weird job, working on the web. We’re designing for the latest mobile devices, sure, but we’re increasingly aware that our definition of “smartphone” is much too narrow. Browsers have started appearing on our wrists and in our cars’ dashboards, but much of the world’s mobile data flows over sub-3G networks. After all, the web’s evolution has never been charted along a straight line: it’s simultaneously getting slower and faster, with devices new and old coming online every day. With all the challenges in front of us, including many we don’t yet know about, a more device-agnostic, more layered design process can better prepare our patterns – and ourselves – for the future. (It won’t help you get enough to eat at holiday parties, though.) 2015 Ethan Marcotte ethanmarcotte 2015-12-10T00:00:00+00:00 https://24ways.org/2015/putting-my-patterns-through-their-paces/ code
53 Get Expressive with Your Typography In 1955 Beatrice Warde, an American communicator on typography, published a series of essays entitled The Crystal Goblet in which she wrote, “People who love ideas must have a love of words. They will take a vivid interest in the clothes that words wear.” And with that proposition Warde introduced the idea that just as we judge someone based on the clothes they are wearing, so we make judgements about text based on the typefaces in which it is set. Beatrice Warde. ©1970 Monotype Imaging Inc. Choosing the same typeface as everyone else, especially if you’re trying to make a statement, is like turning up to a party in the same dress; to a meeting in the same suit, shirt and tie; or to a craft ale dispensary in the same plaid shirt and turned-up skinny jeans. But there’s more to your choice of typeface than simply making an impression. In 2012 Jon Tan wrote on 24 ways about a scientific study called “The Aesthetics of Reading” which concluded that “good quality typography is responsible for greater engagement during reading and thus induces a good mood.” Furthermore, at this year’s Ampersand conference Sarah Hyndman, an expert in multisensory typography, discussed how typefaces can communicate with our subconscious. Sarah showed that different fonts could have an effect on how food tasted. A rounded font placed near a bowl of jellybeans would make them taste sweeter, and a jagged angular font would make them taste more sour. The quality of your typography can therefore affect the mood of your reader, and your font choice directly affect the senses. This means you can manipulate the way people feel. You can change their emotional state through type alone. Now that’s a real superpower! The effects of your body text design choices are measurable but subtle. If you really want to have an impact you need to think big. Literally. Display text and headings are your attention grabbers. They are your chance to interrupt, introduce and seduce. Display text and headings set the scene and draw people in. Text set large creates an image that visitors see before they read, and that’s your chance to choose a typeface that immediately expresses what the text, and indeed the entire website, stands for. What expectations of the text do you want to set up? Youthful enthusiasm? Businesslike? Cutting-edge? Hipster? Sensible and secure? Fun and informal? Authoritarian? Typography conveys much more than just information. It imparts feeling, emotion and sentiment, and arouses preconceived ideas of trust, tone and content. Think about taking advantage of this by introducing impactful, expressive typography to your designs on the web. You can alter the way your reader feels, so what emotion do you want to provoke? Maybe you want them to feel inspired like this stop smoking campaign: helsenorge.no Perhaps they should be moved and intrigued, as with Makeshift magazine: mkshft.org Or calmly reassured: www.cleopatra-marina.gr Fonts also tap into the complex library of associations that we’ve been accumulating in our brains all of our lives. You build up these associations every time you see a font from the context that you see it in. All of us associate certain letterforms with topics, times and places. Retiro is obviously Spanish: Retiro by Typofonderie Bodoni and Eurostile used in this menu couldn’t be much more Italian: Bodoni and Eurostile, both designed in Italy To me, Clarendon gives a sense of the 1960s and 1970s. I’m not sure if that’s what Costa was going for, but that’s what it means to me: Costa coffee flier And Knockout and Gotham really couldn’t be much more American: Knockout and Gotham by Hoefler & Co When it comes to choosing your display typeface, the type designer Christian Schwartz says there are two kinds. First are the workhorse typefaces that will do whatever you want them to do. Helvetica, Proxima Nova and Futura are good examples. These fonts can be shaped in many different ways, but this also means they are found everywhere and take great skill and practice to work with in a unique and striking manner. The second kind of typeface is one that does most of the work for you. Like finely tailored clothing, it’s the detail in the design that adds interest. Setting headings in Bree rather than Helvetica makes a big difference to the tone of the article Such typefaces carry much more inherent character, but are also less malleable and harder to adapt to different contexts. Good examples are Marr Sans, FS Clerkenwell, Strangelove and Bree. Push the boat out Remember, all type can have an effect on the reader. Take advantage of that and allow your type to have its own vernacular and impact. Be expressive with your type. Don’t be too reverential, dogmatic – or ordinary. Be brave and push a few boundaries. Adapted from Web Typography a book in progress by Richard Rutter. 2015 Richard Rutter richardrutter 2015-12-04T00:00:00+00:00 https://24ways.org/2015/get-expressive-with-your-typography/ design
52 Git Rebasing: An Elfin Workshop Workflow This year Santa’s helpers have been tasked with making a garland. It’s a pretty simple task: string beads onto yarn in a specific order. When the garland reaches a specific length, add it to the main workshop garland. Each elf has a specific sequence they’re supposed to chain, which is given to them via a work order. (This is starting to sound like one of those horrible calculus problems. I promise it isn’t. It’s worse; it’s about Git.) For the most part, the system works really well. The elves are able to quickly build up a shared chain because each elf specialises on their own bit of garland, and then links the garland together. Because of this they’re able to work independently, but towards the common goal of making a beautiful garland. At first the elves are really careful with each bead they put onto the garland. They check with one another before merging their work, and review each new link carefully. As time crunches on, the elves pour a little more cheer into the eggnog cooler, and the quality of work starts to degrade. Tensions rise as mistakes are made and unkind words are said. The elves quickly realise they’re going to need a system to change the beads out when mistakes are made in the chain. The first common mistake is not looking to see what the latest chain is that’s been added to the main garland. The garland is huge, and it sits on a roll in one of the corners of the workshop. It’s a big workshop, so it is incredibly impractical to walk all the way to the roll to check what the last link is on the chain. The elves, being magical, have set up a monitoring system that allows them to keep a local copy of the main garland at their workstation. It’s an imperfect system though, so the elves have to request a manual refresh to see the latest copy. They can request a new copy by running the command git pull --rebase=preserve (They found that if they ran git pull on its own, they ended up with weird loops of extra beads off the main garland, so they’ve opted to use this method.) This keeps the shared garland up to date, which makes things a lot easier. A visualisation of the rebase process is available. The next thing the elves noticed is that if they worked on the main workshop garland, they were always running into problems when they tried to share their work back with the rest of the workshop. It was fine if they were working late at night by themselves, but in the middle of the day, it was horrible. (I’ve been asked not to talk about that time the fight broke out.) Instead of trying to share everything on their local copy of the main garland, the elves have realised it’s a lot easier to work on a new string and then knot this onto the main garland when their pattern repeat is finished. They generate a new string by issuing the following commands: git checkout master git checkout -b 1234_pattern-name 1234 represents the work order number and pattern-name describes the pattern they’re adding. Each bead is then added to the new link (git add bead.txt) and locked into place (git commit). Each elf repeats this process until the sequence of beads described in the work order has been added to their mini garland. To combine their work with the main garland, the elves need to make a few decisions. If they’re making a single strand, they issue the following commands: git checkout master git merge --ff-only 1234_pattern-name To share their work they publish the new version of the main garland to the workshop spool with the command git push origin master. Sometimes this fails. Sharing work fails because the workshop spool has gotten new links added since the elf last updated their copy of the main workshop spool. This makes the elves both happy and sad. It makes them happy because it means the other elves have been working too, but it makes them sad because they now need to do a bit of extra work to close their work order. To update the local copy of the workshop spool, the elf first unlinks the chain they just linked by running the command: git reset --merge ORIG_HEAD This works because the garland magic notices when the elves are doing a particularly dangerous thing and places a temporary, invisible bookmark to the last safe bead in the chain before the dangerous thing happened. The garland no longer has the elf’s work, and can be updated safely. The elf runs the command git pull --rebase=preserve and the changes all the other elves have made are applied locally. With these new beads in place, the elf now has to restring their own chain so that it starts at the right place. To do this, the elf turns back to their own chain (git checkout 1234_pattern-name) and runs the command git rebase master. Assuming their bead pattern is completely unique, the process will run and the elf’s beads will be restrung on the tip of the main workshop garland. Sometimes the magic fails and the elf has to deal with merge conflicts. These are kind of annoying, so the elf uses a special inspector tool to figure things out. The elf opens the inspector by running the command git mergetool to work through places where their beads have been added at the same points as another elf’s beads. Once all the conflicts are resolved, the elf saves their work, and quits the inspector. They might need to do this a few times if there are a lot of new beads, so the elf has learned to follow this update process regularly instead of just waiting until they’re ready to close out their work order. Once their link is up to date, the elf can now reapply their chain as before, publish their work to the main workshop garland, and close their work order: git checkout master git merge --ff-only 1234_pattern-name git push origin master Generally this process works well for the elves. Sometimes, though, when they’re tired or bored or a little drunk on festive cheer, they realise there’s a mistake in their chain of beads. Fortunately they can fix the beads without anyone else knowing. These tools can be applied to the whole workshop chain as well, but it causes problems because the magic assumes that elves are only ever adding to the main chain, not removing or reordering beads on the fly. Depending on where the mistake is, the elf has a few different options. Let’s pretend the elf has a sequence of five beads she’s been working on. The work order says the pattern should be red-blue-red-blue-red. If the sequence of beads is wrong (for example, blue-blue-red-red-red), the elf can remove the beads from the chain, but keep the beads in her workstation using the command git reset --soft HEAD~5. If she’s been using the wrong colours and the wrong pattern (for example, green-green-yellow-yellow-green), she can remove the beads from her chain and discard them from her workstation using the command git reset --hard HEAD~5. If one of the beads is missing (for example, red-blue-blue-red), she can restring the beads using the first method, or she can use a bit of magic to add the missing bead into the sequence. Using a tool that’s a bit like orthoscopic surgery, she first selects a sequence of beads which contains the problem. A visualisation of this process is available. Start the garland surgery process with the command: git rebase --interactive HEAD~4 A new screen comes up with the following information (the oldest bead is on top): pick c2e4877 Red bead pick 9b5555e Blue bead pick 7afd66b Blue bead pick e1f2537 Red bead The elf adjusts the list, changing “pick” to “edit” next to the first blue bead: pick c2e4877 Red bead edit 9b5555e Blue bead pick 7afd66b Blue bead pick e1f2537 Red bead She then saves her work and quits the editor. The garland magic has placed her back in time at the moment just after she added the first blue bead. She needs to manually fix up her garland to add the new red bead. If the beads were files, she might run commands like vim beads.txt and edit the file to make the necessary changes. Once she’s finished her changes, she needs to add her new bead to the garland (git add --all) and lock it into place (git commit). This time she assigns the commit message “Red bead – added” so she can easily find it. The garland magic has replaced the bead, but she still needs to verify the remaining beads on the garland. This is a mostly automatic process which is started by running the command git rebase --continue. The new red bead has been assigned a position formerly held by the blue bead, and so the elf must deal with a merge conflict. She opens up a new program to help resolve the conflict by running git mergetool. She knows she wants both of these beads in place, so the elf edits the file to include both the red and blue beads. With the conflict resolved, the elf saves her changes and quits the mergetool. Back at the command line, the elf checks the status of her work using the command git status. rebase in progress; onto 4a9cb9d You are currently rebasing branch '2_RBRBR' on '4a9cb9d'. (all conflicts fixed: run "git rebase --continue") Changes to be committed: (use "git reset HEAD <file>..." to unstage) modified: beads.txt Untracked files: (use "git add <file>..." to include in what will be committed) beads.txt.orig She removes the file added by the mergetool with the command rm beads.txt.orig and commits the edits she just made to the bead file using the commands: git add beads.txt git commit --message "Blue bead -- resolved conflict" With the conflict resolved, the elf is able to continue with the rebasing process using the command git rebase --continue. There is one final conflict the elf needs to resolve. Once again, she opens up the visualisation tool and takes a look at the two conflicting files. She incorporates the changes from the left and right column to ensure her bead sequence is correct. Once the merge conflict is resolved, the elf saves the file and quits the mergetool. Once again, she cleans out the backup file added by the mergetool (rm beads.txt.orig) and commits her changes to the garland: git add beads.txt git commit --message "Red bead -- resolved conflict" and then runs the final verification steps in the rebase process (git rebase --continue). The verification process runs through to the end, and the elf checks her work using the command git log --oneline. 9269914 Red bead -- resolved conflict 4916353 Blue bead -- resolved conflict aef0d5c Red bead -- added 9b5555e Blue bead c2e4877 Red bead She knows she needs to read the sequence from bottom to top (the oldest bead is on the bottom). Reviewing the list she sees that the sequence is now correct. Sometimes, late at night, the elf makes new copies of the workshop garland so she can play around with the bead sequencer just to see what happens. It’s made her more confident at restringing beads when she’s found real mistakes. And she doesn’t mind helping her fellow elves when they run into trouble with their beads. The sugar cookies they leave her as thanks don’t hurt either. If you would also like to play with the bead sequencer, you can get a copy of the branches the elf worked. Our lessons from the workshop: By using rebase to update your branches, you avoid merge commits and keep a clean commit history. If you make a mistake on one of your local branches, you can use reset to take commits off your branch. If you want to save the work, but uncommit it, add the parameter --soft. If you want to completely discard the work, use the parameter, --hard. If you have merged working branch changes to the local copy of your master branch and it is preventing you from pushing your work to a remote repository, remove these changes using the command reset with the parameter --merge ORIG_HEAD before updating your local copy of the remote master branch. If you want to make a change to work that was committed a little while ago, you can use the command rebase with the parameter --interactive. You will need to include how many commits back in time you want to review. 2015 Emma Jane Westby emmajanewestby 2015-12-07T00:00:00+00:00 https://24ways.org/2015/git-rebasing/ code
51 Blow Your Own Trumpet Even if your own trumpet’s tiny and fell out of a Christmas cracker, blowing it isn’t something that everyone’s good at. Some people find selling themselves and what they do difficult. But, you know what? Boo hoo hoo. If you want people to buy something, the reality is you’d better get good at selling, especially if that something is you. For web professionals, the best place to tell potential business customers or possible employers about what you do is on your own website. You can write what you want and how you want, but that doesn’t make knowing what to write any easier. As a matter of fact, writing for yourself often proves harder than writing for someone else. I spent this autumn thinking about what I wanted to say about Stuff & Nonsense on the website we relaunched recently. While I did that, I spoke to other designers about how they struggled to write about their businesses. If you struggle to write well, don’t worry. You’re not on your own. Here are five ways to hit the right notes when writing about yourself and your work. Be genuine about who you are I’ve known plenty of talented people who run a successful business pretty much single-handed. Somehow they still feel awkward presenting themselves as individuals. They wonder whether describing themselves as a company will give them extra credibility. They especially agonise over using “we” rather than “I” when describing what they do. These choices get harder when you’re a one-man band trading as a limited company or LLC business entity. If you mainly work alone, don’t describe yourself as anything other than “I”. You might think that saying “we” makes you appear larger and will give you a better chance of landing bigger and better work, but the moment a prospective client asks, “How many people are you?” you’ll have some uncomfortable explaining to do. This will distract them from talking about your work and derail your sales process. There’s no need to be anything other than genuine about how you describe yourself. You should be proud to say “I” because working alone isn’t something that many people have the ability, business acumen or talent to do. Explain what you actually do How many people do precisely the same job as you? Hundreds? Thousands? The same goes for companies. If yours is a design studio, development team or UX consultancy, there are countless others saying exactly what you’re saying about what you do. Simply stating that you code, design or – God help me – “handcraft digital experiences” isn’t enough to make your business sound different from everyone else. Anyone can and usually does say that, but people buy more than deliverables. They buy something that’s unique about you and your business. Potentially thousands of companies deliver code and designs the same way as Stuff & Nonsense, but our clients don’t just buy page designs, prototypes and websites from us. They buy our taste for typography, colour and layout, summed up by our “It’s the taste” tagline and bowler hat tip to the PG Tips chimps. We hope that potential clients will understand what’s unique about us. Think beyond your deliverables to what people actually buy, and sell the uniqueness of that. Describe work in progress It’s sad that current design trends have made it almost impossible to tell one website from another. So many designers now demonstrate finished responsive website designs by pasting them onto iMac, MacBook, iPad and iPhone screens that their portfolios don’t fare much better. Every designer brings their own experience, perspective and process to a project. In my experience, it’s understanding those differences which forms a big part of how a prospective client makes a decision about who to work with. Don’t simply show a prospective client the end result of a previous project; explain your process, the development of your thinking and even the wrong turns you took. Traditional case studies, like the one I’ve just written about Stuff & Nonsense’s work for WWF UK, can take a lot of time. That’s probably why many portfolios get out of date very quickly. Designers make new work all the time, so there must be a better way to show more of it more often, to give prospective clients a clearer understanding of what we do. At Stuff & Nonsense our solution was to create a feed where we could post fragments of design work throughout a project. This also meant rewriting our Contract Killer to give us permission to publish work before someone signs it off. Outline a client’s experience Recently a client took me to one side and offered some valuable advice. She told me that our website hadn’t described anything about the experience she’d had while working with us. She said that knowing more about how we work would’ve helped her make her buying decision. When a client chooses your business, they’re hoping for more than a successful outcome. They want their project to run smoothly. They want to feel that they made a correct decision when they chose you. If they work for an organisation, they’ll want their good judgement to be recognised too. Our client didn’t recognise her experience because we hadn’t made our own website part of it. Remember, the challenge of creating a memorable user experience starts with selling to the people paying you for it. Address your ideal client It’s important to understand that a portfolio’s job isn’t to document your work, it’s to attract new work from clients you want. Make sure that work you show reflects the work you want, because what you include in your portfolio often leads to more of the same. When you’re writing for your portfolio and elsewhere on your website, imagine that you’re addressing your ideal client. Picture them sitting opposite and answer the questions they’d ask as you would in conversation. Be direct, funny if that’s appropriate and serious when it’s not. If it helps, ask a friend to read the questions aloud and record what you say in response. This will help make what you write sound natural. I’ve found this technique helps clients write copy too. Toot your own horn Some people confuse expressing confidence in yourself and your work as boastfulness, but in a competitive world the reality is that if you are to succeed, you need to show confidence so that others can show their confidence in you. If you want people to hear you, pick up your trumpet and blow it. 2015 Andy Clarke andyclarke 2015-12-23T00:00:00+00:00 https://24ways.org/2015/blow-your-own-trumpet/ business
50 Make a Comic For something slightly different over Christmas, why not step away from your computer and make a comic? Definitely not the author working on a comic in the studio, with the desk displaying some of the things you need to make a comic on paper. Why make a comic? First of all, it’s truly fun and it’s not that difficult. If you’re a designer, you can use skills you already have, so why not take some time to indulge your aesthetic whims and make something for yourself, rather than for a client or your company. And you can use a computer – or not. If you’re an interaction designer, it’s likely you’ve already made a storyboard or flow, or designed some characters for personas. This is a wee jump away from that, to the realm of storytelling and navigating human emotions through characters who may or may not be human. Similar medium and skills, different content. It’s not a client deliverable but something that stands by itself, and you’ve nobody’s criteria to meet except those that exist in your imagination! Thanks to your brain and the alchemy of comics, you can put nearly anything in a sequence and your brain will find a way to make sense of it. Scott McCloud wrote about the non sequitur in comics: “There is a kind of alchemy at work in the space between panels which can help us find meaning or resonance in even the most jarring of combinations.” Here’s an example of a non sequitur from Scott McCloud’s Understanding Comics – the images bear no relation to one another, but since they’re in a sequence our brains do their best to understand it: Once you know this it takes the pressure off somewhat. It’s a fun thing to keep in mind and experiment with in your comics! Materials needed A4 copy/printing paper HB pencil for light drawing Dip pen and waterproof Indian ink Bristol board (or any good quality card with a smooth, durable surface) Step 1: Get ideas You’d be surprised where you can take a small grain of an idea and develop it into an interesting comic. Think about a funny conversation you had, or any irrational fears, habits, dreams or anything else. Just start writing and drawing. Having ideas is hard, I know, but you will get some ideas when you start working. One way to keep track of ideas is to keep a sketch diary, capturing funny conversations and other events you could use in comics later. You might want to just sketch out the whole comic very roughly if that helps. I tend to sketch the story first, but it usually changes drastically during step 2. Step 2: Edit your story using thumbnails How thumbnailing works. Why use thumbnails? You can move them around or get rid of them! Drawings are harder and much slower to edit than words, so you need to draw something very quick and very rough. You don’t have to care about drawing quality at this point. You might already have a drafted comic from the previous step; now you can split each panel up into a thumbnail like the image above. Get an A4 sheet of printing paper and tear it up into squares. A thumbnail equals a comic panel. Start drawing one panel per thumbnail. This way you can move scenes and parts of the story around as you work on the pacing. It’s an extremely useful tip if you want to expand a moment in time or draw out a dialogue, or if you want to just completely cut scenes. Step 3: Plan a layout So you’ve got the story more or less down: you now need to know how they’ll look on the page. Sketch a layout and arrange the thumbnails into the layout. The simplest way to do this is to divide an A4 page into equal panels — say, nine. But if you want, you can be more creative than that. The Gigantic Beard That Was Evil by Stephen Collins is an excellent example of the scope for using page layout creatively. You can really push the form: play with layout, scale, story and what you think of as a comic. Step 4: Draw the comic I recommend drawing on A4 Bristol board paper since it has a smooth surface, can tolerate a lot of rubbing out and holds ink well. You can get it from any art shop. Using your thumbnails for reference, draw the comic lightly using an HB pencil. Don’t make the line so heavy that it can’t be erased (since you’ll ink over the lines later). Step 5: Ink the comic Image before colour was added. You’ve drawn your story. Well done! Now for the fun part. I recommend using a dip pen and some waterproof ink. Why waterproof? If you want, you can add an ink wash later, or even paint it. If you don’t have a dip pen, you could also use any quality pen. Carefully go over your pencilled lines with the pen, working from top left to right and down, to avoid smudging it. It’s unfortunately easy to smudge the ink from the dip pen, so I recommend practising first. You’ve made a comic! Step 6: Adding colour Comics traditionally had a limited colour palette before computers (here’s an in-depth explanation if you’re curious). You can actually do a huge amount with a restricted colour palette. Ellice Weaver’s comics show how very nicely how you can paint your work using a restricted palette. So for the next step, resist the temptation to add ALL THE COLOURS and consider using a limited palette. Once the ink is completely dry, erase the pencilled lines and you’ll be left with a beautiful inked black and white drawing. You could use a computer for this part. You could also photocopy it and paint straight on the copy. If you’re feeling really brave, you could paint straight on the original. But I’d suggest not doing this if it’s your first try at painting! What follows is an extremely basic guide for painting using Photoshop, but there are hundreds of brilliant articles out there and different techniques for digital painting. How to paint your comic using Photoshop Scan the drawing and open it in Photoshop. You can adjust the levels (Image → Adjustments → Levels) to make the lines darker and crisper, and the paper invisible. At this stage, you can erase any smudges or mistakes. With a Wacom tablet, you could even completely redraw parts! Computers are just amazing. Keep the line art as its own layer. Add a new layer on top of the lines, and set the layer state from normal to multiply. This means you can paint your comic without obscuring your lines. Rename the layer something else, so you can keep track. Start blocking in colour. And once you’re happy with that, experiment with adding tone and texture. Christmas comic challenge! Why not challenge yourself to make a short comic over Christmas? If you make one, share it in the comments. Or show me on Twitter — I’d love to see it. Credit: Many of these techniques were learned on the Royal Drawing School’s brilliant ‘Drawing the Graphic Novel’ course. 2015 Rebecca Cottrell rebeccacottrell 2015-12-20T00:00:00+00:00 https://24ways.org/2015/make-a-comic/ design
49 Universal React One of the libraries to receive a huge amount of focus in 2015 has been ReactJS, a library created by Facebook for building user interfaces and web applications. More generally we’ve seen an even greater rise in the number of applications built primarily on the client side with most of the logic implemented in JavaScript. One of the main issues with building an app in this way is that you immediately forgo any customers who might browse with JavaScript turned off, and you can also miss out on any robots that might visit your site to crawl it (such as Google’s search bots). Additionally, we gain a performance improvement by being able to render from the server rather than having to wait for all the JavaScript to be loaded and executed. The good news is that this problem has been recognised and it is possible to build a fully featured client-side application that can be rendered on the server. The way in which these apps work is as follows: The user visits www.yoursite.com and the server executes your JavaScript to generate the HTML it needs to render the page. In the background, the client-side JavaScript is executed and takes over the duty of rendering the page. The next time a user clicks, rather than being sent to the server, the client-side app is in control. If the user doesn’t have JavaScript enabled, each click on a link goes to the server and they get the server-rendered content again. This means you can still provide a very quick and snappy experience for JavaScript users without having to abandon your non-JS users. We achieve this by writing JavaScript that can be executed on the server or on the client (you might have heard this referred to as isomorphic) and using a JavaScript framework that’s clever enough handle server- or client-side execution. Currently, ReactJS is leading the way here, although Ember and Angular are both working on solutions to this problem. It’s worth noting that this tutorial assumes some familiarity with React in general, its syntax and concepts. If you’d like a refresher, the ReactJS docs are a good place to start.  Getting started We’re going to create a tiny ReactJS application that will work on the server and the client. First we’ll need to create a new project and install some dependencies. In a new, blank directory, run: npm init -y npm install --save ejs express react react-router react-dom That will create a new project and install our dependencies: ejs is a templating engine that we’ll use to render our HTML on the server. express is a small web framework we’ll run our server on. react-router is a popular routing solution for React so our app can fully support and respect URLs. react-dom is a small React library used for rendering React components. We’re also going to write all our code in ECMAScript 6, and therefore need to install BabelJS and configure that too. npm install --save-dev babel-cli babel-preset-es2015 babel-preset-react Then, create a .babelrc file that contains the following: { "presets": ["es2015", "react"] } What we’ve done here is install Babel’s command line interface (CLI) tool and configured it to transform our code from ECMAScript 6 (or ES2015) to ECMAScript 5, which is more widely supported. We’ll need the React transforms when we start writing JSX when working with React. Creating a server For now, our ExpressJS server is pretty straightforward. All we’ll do is render a view that says ‘Hello World’. Here’s our server code: import express from 'express'; import http from 'http'; const app = express(); app.use(express.static('public')); app.set('view engine', 'ejs'); app.get('*', (req, res) => { res.render('index'); }); const server = http.createServer(app); server.listen(3003); server.on('listening', () => { console.log('Listening on 3003'); }); Here we’re using ES6 modules, which I wrote about on 24 ways last year, if you’d like a reminder. We tell the app to render the index view on any GET request (that’s what app.get('*') means, the wildcard matches any route). We now need to create the index view file, which Express expects to be defined in views/index.ejs: <!DOCTYPE html> <html> <head> <title>My App</title> </head> <body> Hello World </body> </html> Finally, we’re ready to run the server. Because we installed babel-cli earlier we have access to the babel-node executable, which will transform all your code before running it through node. Run this command: ./node_modules/.bin/babel-node server.js And you should now be able to visit http://localhost:3003 and see ‘Hello World’ right there: Building the React app Now we’ll build the React application entirely on the server, before adding the client-side JavaScript right at the end. Our app will have two routes, / and /about which will both show a small amount of content. This will demonstrate how to use React Router on the server side to make sure our React app plays nicely with URLs. Firstly, let’s update views/index.ejs. Our server will figure out what HTML it needs to render, and pass that into the view. We can pass a value into our view when we render it, and then use EJS syntax to tell it to output that data. Update the template file so the body looks like so: <body> <%- markup %> </body> Next, we’ll define the routes we want our app to have using React Router. For now we’ll just define the index route, and not worry about the /about route quite yet. We could define our routes in JSX, but I think for server-side rendering it’s clearer to define them as an object. Here’s what we’re starting with: const routes = { path: '', component: AppComponent, childRoutes: [ { path: '/', component: IndexComponent } ] } These are just placed at the top of server.js, after the import statements. Later we’ll move these into a separate file, but for now they are fine where they are. Notice how I define first that the AppComponent should be used at the '' path, which effectively means it matches every single route and becomes a container for all our other components. Then I give it a child route of /, which will match the IndexComponent. Before we hook these routes up with our server, let’s quickly define components/app.js and components/index.js. app.js looks like so: import React from 'react'; export default class AppComponent extends React.Component { render() { return ( <div> <h2>Welcome to my App</h2> { this.props.children } </div> ); } } When a React Router route has child components, they are given to us in the props under the children key, so we need to include them in the code we want to render for this component. The index.js component is pretty bland: import React from 'react'; export default class IndexComponent extends React.Component { render() { return ( <div> <p>This is the index page</p> </div> ); } } Server-side routing with React Router Head back into server.js, and firstly we’ll need to add some new imports: import React from 'react'; import { renderToString } from 'react-dom/server'; import { match, RoutingContext } from 'react-router'; import AppComponent from './components/app'; import IndexComponent from './components/index'; The ReactDOM package provides react-dom/server which includes a renderToString method that takes a React component and produces the HTML string output of the component. It’s this method that we’ll use to render the HTML from the server, generated by React. From the React Router package we use match, a function used to find a matching route for a URL; and RoutingContext, a React component provided by React Router that we’ll need to render. This wraps up our components and provides some functionality that ties React Router together with our app. Generally you don’t need to concern yourself about how this component works, so don’t worry too much. Now for the good bit: we can update our app.get('*') route with the code that matches the URL against the React routes: app.get('*', (req, res) => { // routes is our object of React routes defined above match({ routes, location: req.url }, (err, redirectLocation, props) => { if (err) { // something went badly wrong, so 500 with a message res.status(500).send(err.message); } else if (redirectLocation) { // we matched a ReactRouter redirect, so redirect from the server res.redirect(302, redirectLocation.pathname + redirectLocation.search); } else if (props) { // if we got props, that means we found a valid component to render // for the given route const markup = renderToString(<RoutingContext {...props} />); // render `index.ejs`, but pass in the markup we want it to display res.render('index', { markup }) } else { // no route match, so 404. In a real app you might render a custom // 404 view here res.sendStatus(404); } }); }); We call match, giving it the routes object we defined earlier and req.url, which contains the URL of the request. It calls a callback function we give it, with err, redirectLocation and props as the arguments. The first two conditionals in the callback function just deal with an error occuring or a redirect (React Router has built in redirect support). The most interesting bit is the third conditional, else if (props). If we got given props and we’ve made it this far it means we found a matching component to render and we can use this code to render it: ... } else if (props) { // if we got props, that means we found a valid component to render // for the given route const markup = renderToString(<RoutingContext {...props} />); // render `index.ejs`, but pass in the markup we want it to display res.render('index', { markup }) } else { ... } The renderToString method from ReactDOM takes that RoutingContext component we mentioned earlier and renders it with the properties required. Again, you need not concern yourself with what this specific component does or what the props are. Most of this is data that React Router provides for us on top of our components. Note the {...props}, which is a neat bit of JSX syntax that spreads out our object into key value properties. To see this better, note the two pieces of JSX code below, both of which are equivalent: <MyComponent a="foo" b="bar" /> // OR: const props = { a: "foo", b: "bar" }; <MyComponent {...props} /> Running the server again I know that felt like a lot of work, but the good news is that once you’ve set this up you are free to focus on building your React components, safe in the knowledge that your server-side rendering is working. To check, restart the server and head to http://localhost:3003 once more. You should see it all working! Refactoring and one more route Before we move on to getting this code running on the client, let’s add one more route and do some tidying up. First, move our routes object out into routes.js: import AppComponent from './components/app'; import IndexComponent from './components/index'; const routes = { path: '', component: AppComponent, childRoutes: [ { path: '/', component: IndexComponent } ] } export { routes }; And then update server.js. You can remove the two component imports and replace them with: import { routes } from './routes'; Finally, let’s add one more route for ./about and links between them. Create components/about.js: import React from 'react'; export default class AboutComponent extends React.Component { render() { return ( <div> <p>A little bit about me.</p> </div> ); } } And then you can add it to routes.js too: import AppComponent from './components/app'; import IndexComponent from './components/index'; import AboutComponent from './components/about'; const routes = { path: '', component: AppComponent, childRoutes: [ { path: '/', component: IndexComponent }, { path: '/about', component: AboutComponent } ] } export { routes }; If you now restart the server and head to http://localhost:3003/about` you’ll see the about page! For the finishing touch we’ll use the React Router link component to add some links between the pages. Edit components/app.js to look like so: import React from 'react'; import { Link } from 'react-router'; export default class AppComponent extends React.Component { render() { return ( <div> <h2>Welcome to my App</h2> <ul> <li><Link to='/'>Home</Link></li> <li><Link to='/about'>About</Link></li> </ul> { this.props.children } </div> ); } } You can now click between the pages to navigate. However, everytime we do so the requests hit the server. Now we’re going to make our final change, such that after the app has been rendered on the server once, it gets rendered and managed in the client, providing that snappy client-side app experience. Client-side rendering First, we’re going to make a small change to views/index.ejs. React doesn’t like rendering directly into the body and will give a warning when you do so. To prevent this we’ll wrap our app in a div: <body> <div id="app"><%- markup %></div> <script src="build.js"></script> </body> I’ve also added in a script tag to build.js, which is the file we’ll generate containing all our client-side code. Next, create client-render.js. This is going to be the only bit of JavaScript that’s exclusive to the client side. In it we need to pull in our routes and render them to the DOM. import React from 'react'; import ReactDOM from 'react-dom'; import { Router } from 'react-router'; import { routes } from './routes'; import createBrowserHistory from 'history/lib/createBrowserHistory'; ReactDOM.render( <Router routes={routes} history={createBrowserHistory()} />, document.getElementById('app') ) The first thing you might notice is the mention of createBrowserHistory. React Router is built on top of the history module, a module that listens to the browser’s address bar and parses the new location. It has many modes of operation: it can keep track using a hashbang, such as http://localhost/#!/about (this is the default), or you can tell it to use the HTML5 history API by calling createBrowserHistory, which is what we’ve done. This will keep the URLs nice and neat and make sure the client and the server are using the same URL structure. You can read more about React Router and histories in the React Router documentation. Finally we use ReactDOM.render and give it the Router component, telling it about all our routes, and also tell ReactDOM where to render, the #app element. Generating build.js We’re actually almost there! The final thing we need to do is generate our client side bundle. For this we’re going to use webpack, a module bundler that can take our application, follow all the imports and generate one large bundle from them. We’ll install it and babel-loader, a webpack plugin for transforming code through Babel. npm install --save-dev webpack babel-loader To run webpack we just need to create a configuration file, called webpack.config.js. Create the file in the root of our application and add the following code: var path = require('path'); module.exports = { entry: path.join(process.cwd(), 'client-render.js'), output: { path: './public/', filename: 'build.js' }, module: { loaders: [ { test: /.js$/, loader: 'babel' } ] } } Note first that this file can’t be written in ES6 as it doesn’t get transformed. The first thing we do is tell webpack the main entry point for our application, which is client-render.js. We use process.cwd() because webpack expects an exact location – if we just gave it the string ‘client-render.js’, webpack wouldn’t be able to find it. Next, we tell webpack where to output our file, and here I’m telling it to place the file in public/build.js. Finally we tell webpack that every time it hits a file that ends in .js, it should use the babel-loader plugin to transform the code first. Now we’re ready to generate the bundle! ./node_modules/.bin/webpack This will take a fair few seconds to run (on my machine it’s about seven or eight), but once it has it will have created public/build.js, a client-side bundle of our application. If you restart your server once more you’ll see that we can now navigate around our application without hitting the server, because React on the client takes over. Perfect! The first bundle that webpack generates is pretty slow, but if you run webpack -w it will go into watch mode, where it watches files for changes and regenerates the bundle. The key thing is that it only regenerates the small pieces of the bundle it needs, so while the first bundle is very slow, the rest are lightning fast. I recommend leaving webpack constantly running in watch mode when you’re developing. Conclusions First, if you’d like to look through this code yourself you can find it all on GitHub. Feel free to raise an issue there or tweet me if you have any problems or would like to ask further questions. Next, I want to stress that you shouldn’t use this as an excuse to build all your apps in this way. Some of you might be wondering whether a static site like the one we built today is worth its complexity, and you’d be right. I used it as it’s an easy example to work with but in the future you should carefully consider your reasons for wanting to build a universal React application and make sure it’s a suitable infrastructure for you. With that, all that’s left for me to do is wish you a very merry Christmas and best of luck with your React applications! 2015 Jack Franklin jackfranklin 2015-12-05T00:00:00+00:00 https://24ways.org/2015/universal-react/ code
48 A Holiday Wish A friend and I were talking the other day about why clients spend more on toilet cleaning than design, and how the industry has changed since the mid-1990s, when we got our starts. Early in his career, my friend wrote a fine CSS book, but for years he has called himself a UX designer. And our conversation got me thinking about how I reacted to that title back when I first started hearing it. “Just what this business needs,” I said to myself, “another phony expert.” Okay, so I was wrong about UX, but my touchiness was not altogether unfounded. In the beginning, our industry was divided between freelance jack-of-all-trade punks, who designed and built and coded and hosted and Photoshopped and even wrote the copy when the client couldn’t come up with any, and snot-slick dot-com mega-agencies that blew up like Alice and handed out titles like impoverished nobles in the years between the world wars. I was the former kind of designer, a guy who, having failed or just coasted along at a cluster of other careers, had suddenly, out of nowhere, blossomed into a web designer—an immensely curious designer slash coder slash writer with a near-insatiable lust to shave just one more byte from every image. We had modems back then, and I dreamed in sixteen colors. My source code was as pretty as my layouts (arguably prettier) and I hoovered up facts and opinions from newsgroups and bulletin boards as fast as any loudmouth geek could throw them. It was a beautiful life. But soon, too soon, the professional digital agencies arose, buying loft buildings downtown, jacking in at T1 speeds, charging a hundred times what I did, and communicating with their clients in person, in large artfully bedecked rooms, wearing hand-tailored Barney’s suits and bringing back the big city bullshit I thought I’d left behind when I quit advertising to become a web designer. Just like the big bad ad agencies of my early career, the new digital agencies stocked every meeting with a totem pole worth of ranks and titles. If the client brought five upper middle managers to the meeting, the agency did likewise. If fifteen stakeholders got to ask for a bigger logo, fifteen agency personnel showed up to take notes on the percentage of enlargement required. But my biggest gripe was with the titles. The bigger and more expensive the agency, the lousier it ran with newly invented titles. Nobody was a designer any more. Oh, no. Designer, apparently, wasn’t good enough. Designer was not what you called someone you threw that much money at. Instead of designers, there were user interaction leads and consulting middleware integrators and bilabial experience park rangers and you name it. At an AIGA Miami event where I was asked to speak in the 1990s, I once watched the executive creative director of the biggest dot-com agency of the day make a presentation where he spent half his time bragging that the agency had recently shaved down the number of titles for people who basically did design stuff from forty-six to just twenty-three—he presented this as though it were an Einsteinian coup—and the other half of his time showing a film about the agency’s newly opened branch in Oslo. The Oslo footage was shot in December. I kept wondering which designer in the audience who lived in the constant breezy balminess of Miami they hoped to entice to move to dark, wintry Norway. But I digress. Shortly after I viewed this presentation, the dot-com world imploded, brought about largely by the euphoric excess of the agencies and their clients. But people still needed websites, and my practice flourished—to the point where, in 1999, I made the terrifying transition from guy in his underwear working freelance out of his apartment to head of a fledgling design studio. (Note: you never stop working on that change.) I had heard about experience design in the 1990s, but assumed it was a gig for people who only knew one font. But sometime around 2004 or 2005, among my freelance and small-studio colleagues, like a hobbit in the Shire, I began hearing whispers in the trees of a new evil stirring. The fires of Mordor were burning. Web designers were turning in their HTML editing tools and calling themselves UXers. I wasn’t sure if they pronounced it “uck-sir,” or “you-ex-er,” but I trusted their claims to authenticity about as far as I trusted the actors in a Doctor Pepper commercial when they claimed to be Peppers. I’m an UXer, you’re an UXer, wouldn’t you like to be an UXer too? No thanks, said I. I still make things. With my hands. Such was my thinking. I may have earned an MFA at the end of some long-past period of soul confusion, but I have working-class roots and am profoundly suspicious of, well, everything, but especially of anything that smacks of pretense. I got exporting GIFs. I didn’t get how white papers and bullet points helped anybody do anything. I was wrong. And gradually I came to know I was wrong. And before other members of my tribe embraced UX, and research, and content strategy, and the other airier consultant services, I was on board. It helped that my wife of the time was a librarian from Michigan, so I’d already bought into the cult of information architecture. And if I wasn’t exactly the seer who first understood how borderline academic practices related to UX could become as important to our medium and industry as our craft skills, at least I was down a lot faster than Judd Apatow got with feminism. But I digress. I love the web and all the people in it. Today I understand design as a strategic practice above all. The promise of the web, to make all knowledge accessible to all people, won’t be won by HTML5, WCAG 2, and responsive web design alone. We are all designers. You may call yourself a front-end developer, but if you spend hours shaving half-seconds off an interaction, that’s user experience and you, my friend, are a designer. If the client asks, “Can you migrate all my old content to the new CMS?” and you answer, “Of course we can, but should we?”, you are a designer. Even our users are designers. Think about it. Once again, as in the dim dumb dot-com past, we seem to be divided by our titles. But, O, my friends, our varied titles are only differing facets of the same bright gem. Sisters, brothers, we are all designers. Love on! Love on! And may all your web pages, cards, clusters, clumps, asides, articles, and relational databases be bright. 2014 Jeffrey Zeldman jeffreyzeldman 2014-12-18T00:00:00+00:00 https://24ways.org/2014/a-holiday-wish/ ux
47 Developing Robust Deployment Procedures Once you have developed your site, how do you make it live on your web hosting? For many years the answer was to log on to your server and upload the files via FTP. Over time most hosts and FTP clients began to support SFTP, ensuring your files were transmitted over a secure connection. The process of deploying a site however remained the same. There are issues with deploying a site in this way. You are essentially transferring files one by one to the server without any real management of that transfer. If the transfer fails for some reason, you may end up with a site that is only half updated. It can then be really difficult to work out what hasn’t been replaced or added, especially where you are updating an existing site. If you are updating some third-party software your update may include files that should be removed, but that may not be obvious to you and you risk leaving outdated files littering your file system. Updating using (S)FTP is a fragile process that leaves you open to problems caused by both connectivity and human error. Is there a better way to do this? You’ll be glad to know that there is. A modern professional deployment workflow should have you moving away from fragile manual file transfers to deployments linked to code committed into source control. The benefits of good practice You may never have experienced any major issues while uploading files over FTP, and good FTP clients can help. However, there are other benefits to moving to modern deployment practices. No surprises when you launch If you are deploying in the way I suggest in this article you should have no surprises when you launch because the code you committed from your local environment should be the same code you deploy – and to staging if you have a staging server. A missing vital file won’t cause things to start throwing errors on updating the live site. Being able to work collaboratively Source control and good deployment practice makes working with your clients and other developers easy. Deploying first to a staging server means you can show your client updates and then push them live. If you subcontract some part of the work, you can give your subcontractor the ability to deploy to staging, leaving you with the final push to launch, once you know you are happy with the work. Having a proper backup of site files with access to them from anywhere The process I will outline requires the use of hosted, external source control. This gives you a backup of your latest commit and the ability to clone those files and start working on them from any machine, wherever you are. Being able to jump back into a site quickly when the client wants a few changes When doing client work it is common for some work to be handed over, then several months might go by without you needing to update the site. If you don’t have a good process in place, just getting back to work on it may take several hours for what could be only a few hours of work in itself. A solid method for getting your local copy up to date and deploying your changes live can cut that set-up time down to a few minutes. The tool chain In the rest of this article I assume that your current practice is to deploy your files over (S)FTP, using an FTP client. You would like to move to a more robust method of deployment, but without blowing apart your workflow and spending all Christmas trying to put it back together again. Therefore I’m selecting the most straightforward tools to get you from A to B. Source control Perhaps you already use some kind of source control for your sites. Today that is likely to be Git but you might also use Subversion or Mercurial. If you are not using any source control at all then I would suggest you choose Git, and that is what I will be working with in this article. When you work with Git, you always have a local repository. This is where your changes are committed. You also have the option to push those changes to a remote repository; for example, GitHub. You may well have come across GitHub as somewhere you can go to download open source code. However, you can also set up private repositories for sites whose code you don’t want to make publicly accessible. A hosted Git repository gives you somewhere to push your commits to and deploy from, so it’s a crucial part of our tool chain. A deployment service Once you have your files pushed to a remote repository, you then need a way to deploy them to your staging environment and live server. This is the job of a deployment service. This service will connect securely to your hosting, and either automatically (or on the click of a button) transfer files from your Git commit to the hosting server. If files need removing, the service should also do this too, so you can be absolutely sure that your various environments are the same. Tools to choose from What follows are not exhaustive lists, but any of these should allow you to deploy your sites without FTP. Hosted Git repositories GitHub Beanstalk Bitbucket Standalone deployment tools Deploy dploy.io FTPloy I’ve listed Beanstalk as a hosted Git repository, though it also includes a bundled deployment tool. Dploy.io is a standalone version of that tool just for deployment. In this tutorial I have chosen two separate services to show how everything fits together, and because you may already be using source control. If you are setting up all of this for the first time then using Beanstalk saves having two accounts – and I can personally recommend them. Putting it all together The steps we are going to work through are: Getting your local site into a local Git repository Pushing the files to a hosted repository Connecting a deployment tool to your web hosting Setting up a deployment Get your local site into a local Git repository Download and install Git for your operating system. Open up a Terminal window and tell Git your name using the following command (use the name you will set up on your hosted repository). > git config --global user.name "YOUR NAME" Use the next command to give Git your email address. This should be the address that you will use to sign up for your remote repository. > git config --global user.email "YOUR EMAIL ADDRESS" Staying in the command line, change to the directory where you keep your site files. If your files are in /Users/rachel/Sites/mynicewebite you would type: > cd /Users/rachel/Sites/mynicewebsite The next command tells Git that we want to create a new Git repository here. > git init We then add our files: > git add . Then commit the files: > git commit -m “Adding initial files” The bit in quotes after -m is a message describing what you are doing with this commit. It’s important to add something useful here to remind yourself later why you made the changes included in the commit. Your local files are now in a Git repository! However, everything should be just the same as before in terms of working on the files or viewing them in a local web server. The only difference is that you can add and commit changes to this local repository. Want to know more about Git? There are some excellent resources in a range of formats here. Setting up a hosted Git repository I’m going to use Atlassian Bitbucket for my first example as they offer a free hosted and private repository. Create an account on Bitbucket. Then create a new empty repository and give it a name that will identify the repository easily. Click Getting Started and under Command Line select “I have an existing project”. This will give you a set of instructions to run on the command line. The first instruction is just to change into your working directory as we did before. We then add a remote repository, and run two commands to push everything up to Bitbucket. cd /path/to/my/repo git remote add origin https://myuser@bitbucket.org/myname/24ways-tutorial.git git push -u origin --all git push -u origin --tags When you run the push command you will be asked for the password that you set for Bitbucket. Having entered that, you should be able to view the files of your site on Bitbucket by selecting the navigation option Source in the sidebar. You will also be able to see commits. When we initially committed our files locally we added the message “Adding initial files”. If you select Commits from the sidebar you’ll see we have one commit, with the message we set locally. You can imagine how useful this becomes when you can look back and see why you made certain changes to a project that perhaps you haven’t worked on for six months. Before working on your site locally you should run: > git pull in your working directory to make sure you have all of the most up-to-date files. This is especially important if someone else might work on them, or you just use multiple machines. You then make your changes and add any changed or modified files, for example: > git add index.php Commit the change locally: > git commit -m “updated the homepage” Then push it to Bitbucket: > git push origin master If you want to work on your files on a different computer you clone them using the following command: > git clone https://myuser@bitbucket.org/myname/24ways-tutorial.git You then have a copy of your files that is already a Git repository with the Bitbucket repository set up as a remote, so you are all ready to start work. Connecting a deployment tool to your repository and web hosting The next step is deploying files. I have chosen to use a deployment tool called Deploy as it has support for Bitbucket. It does have a monthly charge – but offers a free account for open source projects. Sign up for your account then log in and create your first project. Select Create an empty project. Under Configure Repository Details choose Bitbucket and enter your username and password. If Deploy can connect, it will show you your list of projects. Select the one you want. The next screen is Add New Server and here you need to configure the server that you want to deploy to. You might set up more than one server per project. In an ideal world you would deploy to a staging server for your client preview changes and then deploy once everything is signed off. For now I’ll assume you just want to set up your live site. Give the server a name; I usually use Production for the live web server. Then choose the protocol to connect with. Unless your host really does not support SFTP (which is pretty rare) I would choose that instead of FTP. You now add the same details your host gave you to log in with your SFTP client, including the username and password. The Path on server should be where your files are on the server. When you log in with an SFTP client and you get put in the directory above public_html then you should just be able to add public_html here. Once your server is configured you can deploy. Click Deploy now and choose the server you just set up. Then choose the last commit (which will probably be selected for you) and click Preview deployment. You will then get a preview of which files will change if you run the deployment: the files that will be added and any that will be removed. At the very top of that screen you should see the commit message you entered right back when you initially committed your files locally. If all looks good, run the deployment. You have taken the first steps to a more consistent and robust way of deploying your websites. It might seem like quite a few steps at first, but you will very soon come to realise how much easier deploying a live site is through this process. Your new procedure step by step Edit your files locally as before, testing them through a web server on your own computer. Commit your changes to your local Git repository. Push changes to the remote repository. Log into the deployment service. Hit the Deploy now button. Preview the changes. Run the deployment and then check your live site. Taking it further I have tried to keep things simple in this article because so often, once you start to improve processes, it is easy to get bogged down in all the possible complexities. If you move from deploying with an FTP client to working in the way I have outlined above, you’ve taken a great step forward in creating more robust processes. You can continue to improve your procedures from this point. Staging servers for client preview When we added our server we could have added an additional server to use as a staging server for clients to preview their site on. This is a great use of a cheap VPS server, for example. You can set each client up with a subdomain – clientname.yourcompany.com – and this becomes the place where they can view changes before you deploy them. In that case you might deploy to the staging server, let the client check it out and then go back and deploy the same commit to the live server. Using Git branches As you become more familiar with using Git, and especially if you start working with other people, you might need to start developing using branches. You can then have a staging branch that deploys to staging and a production branch that is always a snapshot of what has been pushed to production. This guide from Beanstalk explains how this works. Automatic deployment to staging I wouldn’t suggest doing automatic deployment to the live site. It’s worth having someone on hand hitting the button and checking that everything worked nicely. If you have configured a staging server, however, you can set it up to deploy the changes each time a commit is pushed to it. If you use Bitbucket and Deploy you would create a deployment hook on Bitbucket to post to a URL on Deploy when a push happens to deploy the code. This can save you a few steps when you are just testing out changes. Even if you have made lots of changes to the staging deployment, the commit that you push live will include them all, so you can do that manually once you are happy with how things look in staging. Further Reading The tutorials from Git Client Tower, already mentioned in this article, are a great place to start if you are new to Git. A presentation from Liam Dempsey showing how to use the GitHub App to connect to Bitbucket Try Git from Code School The Git Workbook a self study guide to Git from Lorna Mitchell Get set up for the new year I love to start the New Year with a clean slate and improved processes. If you are still wrangling files with FTP then this is one thing you could tick off your list to save you time and energy in 2015. Post to the comments if you have suggestions of tools or ideas for ways to enhance this type of set-up for those who have already taken the first steps. 2014 Rachel Andrew rachelandrew 2014-12-04T00:00:00+00:00 https://24ways.org/2014/developing-robust-deployment-procedures/ process
46 Responsive Enhancement 24 ways has been going strong for ten years. That’s an aeon in internet timescales. Just think of all the changes we’ve seen in that time: the rise of Ajax, the explosion of mobile devices, the unrecognisably changed landscape of front-end tooling. Tools and technologies come and go, but one thing has remained constant for me over the past decade: progressive enhancement. Progressive enhancement isn’t a technology. It’s more like a way of thinking. Instead of thinking about the specifics of how a finished website might look, progressive enhancement encourages you to think about the fundamental meaning of what the website is providing. So instead of thinking of a website in terms of its ideal state in a modern browser on a nice widescreen device, progressive enhancement allows you to think about the core functionality in a more abstract way. Once you’ve figured out what the core functionality is – adding an item to a shopping cart, posting a message, sharing a photo – then you can enable that functionality in the simplest possible way. That usually means starting with good old-fashioned HTML. Links and forms are often all you need. Then, once you have the core functionality working in a basic way, you can start to enhance to make a progressively better experience for more modern browsers. The advantage of working this way isn’t just that your site will work in older browsers (albeit in a rudimentary way). It also ensures that if anything goes wrong in a modern browser, it won’t be catastrophic. There’s a common misconception that progressive enhancement means that you’ll spend your time dealing with older browsers, but in fact the opposite is true. Putting the basic functionality into place doesn’t take very long at all. And once you’ve done that, you’re free to spend all your time experimenting with the latest and greatest browser technologies, secure in the knowledge that even if they aren’t universally supported yet, that’s OK: you’ve already got your fallback in place. The key to thinking about web development this way is realising that there isn’t one final interface – there could be many, slightly different interfaces depending on the properties and capabilities of any particular user agent at any particular moment. And that’s OK. Websites do not need to look the same in every browser. Once you truly accept that, it’s an immensely liberating idea. Instead of spending your time trying to make websites look the same in wildly varying browsers, you can spend your time making sure that the core functionality of what you build works everywhere, while providing the best possible experience for more capable browsers. Allow me to demonstrate with a simple example: navigation. Step one: core functionality Let’s say we have a straightforward website about the twelve days of Christmas, with a page for each day. The core functionality is pretty clear: To read about any particular day. To browse from day to day. The first is easily satisfied by marking up the text with headings, paragraphs and all the usual structural HTML elements. The second is satisfied by providing a list of good ol’ hyperlinks. Now where’s the best place to position this navigation list? Personally, I’m a big fan of the jump-to-footer pattern. This puts the content first and the navigation second. At the top of the page there’s a link with an href attribute pointing to the fragment identifier for the navigation. <body> <main role="main" id="top"> <a href="#menu" class="control">Menu</a> ... </main> <nav role="navigation" id="menu"> ... <a href="#top" class="control">Dismiss</a> </nav> </body> See the footer-anchor pattern in action. Because it’s nothing more than a hyperlink, this works in just about every browser since the dawn of the web. Following hyperlinks is what web browsers were made to do (hence the name). Step two: layout as an enhancement The footer-anchor pattern is a particularly neat solution on small-screen devices, like mobile phones. Once more screen real estate is available, I can use the magic of CSS to reposition the navigation above the content. I could use position: absolute, flexbox or, in this case, display: table. @media all and (min-width: 35em) { .control { display: none; } body { display: table; } [role="navigation"] { display: table-caption; columns: 6 15em; } } See the styles for wider screens in action Step three: enhance! Right. At this point I’m providing core functionality to everyone, and I’ve got nice responsive styles for wider screens. I could stop here, but the real advantage of progressive enhancement is that I don’t have to. From here on, I can go crazy adding all sorts of fancy enhancements for modern browsers, without having to worry about providing a fallback for older browsers – the fallback is already in place. What I’d really like is to provide a swish off-canvas pattern for small-screen devices. Here’s my plan: Position the navigation under the main content. Listen out for the .control links being activated and intercept that action. When those links are activated, toggle a class of .active on the body. If the .active class exists, slide the content out to reveal the navigation. Here’s the CSS for positioning the content and navigation: @media all and (max-width: 35em) { [role="main"] { transition: all .25s; width: 100%; position: absolute; z-index: 2; top: 0; right: 0; } [role="navigation"] { width: 75%; position: absolute; z-index: 1; top: 0; right: 0; } .active [role="main"] { transform: translateX(-75%); } } In my JavaScript, I’m going to listen out for any clicks on the .control links and toggle the .active class on the body accordingly: (function (win, doc) { 'use strict'; var linkclass = 'control', activeclass = 'active', toggleClassName = function (element, toggleClass) { var reg = new RegExp('(s|^)' + toggleClass + '(s|$)'); if (!element.className.match(reg)) { element.className += ' ' + toggleClass; } else { element.className = element.className.replace(reg, ''); } }, navListener = function (ev) { ev = ev || win.event; var target = ev.target || ev.srcElement; if (target.className.indexOf(linkclass) !== -1) { ev.preventDefault(); toggleClassName(doc.body, activeclass); } }; doc.addEventListener('click', navListener, false); }(this, this.document)); I’m all set, right? Not so fast! Cutting the mustard I’ve made the assumption that addEventListener will be available in my JavaScript. That isn’t a safe assumption. That’s because JavaScript – unlike HTML or CSS – isn’t fault-tolerant. If you use an HTML element or attribute that a browser doesn’t understand, or if you use a CSS selector, property or value that a browser doesn’t understand, it’s no big deal. The browser will just ignore what it doesn’t understand: it won’t throw an error, and it won’t stop parsing the file. JavaScript is different. If you make an error in your JavaScript, or use a JavaScript method or property that a browser doesn’t recognise, that browser will throw an error, and it will stop parsing the file. That’s why it’s important to test for features before using them in JavaScript. That’s also why it isn’t safe to rely on JavaScript for core functionality. In my case, I need to test for the existence of addEventListener: (function (win, doc) { if (!win.addEventListener) { return; } ... }(this, this.document)); The good folk over at the BBC call this kind of feature test cutting the mustard. If a browser passes the test, it cuts the mustard, and so it gets the enhancements. If a browser doesn’t cut the mustard, it doesn’t get the enhancements. And that’s fine because, remember, websites don’t need to look the same in every browser. I want to make sure that my off-canvas styles are only going to apply to mustard-cutting browsers. I’m going to use JavaScript to add a class of .cutsthemustard to the document: (function (win, doc) { if (!win.addEventListener) { return; } ... var enhanceclass = 'cutsthemustard'; doc.documentElement.className += ' ' + enhanceclass; }(this, this.document)); Now I can use the existence of that class name to adjust my CSS: @media all and (max-width: 35em) { .cutsthemustard [role="main"] { transition: all .25s; width: 100%; position: absolute; z-index: 2; top: 0; right: 0; } .cutsthemustard [role="navigation"] { width: 75%; position: absolute; z-index: 1; top: 0; right: 0; } .cutsthemustard .active [role="main"] { transform: translateX(-75%); } } See the enhanced mustard-cutting off-canvas navigation. Remember, this only applies to small screens so you might have to squish your browser window. Enhance all the things! This was a relatively simple example, but it illustrates the thinking behind progressive enhancement: once you’re providing the core functionality to everyone, you’re free to go crazy with all the latest enhancements for modern browsers. Progressive enhancement doesn’t mean you have to provide all the same functionality to everyone – quite the opposite. That’s why it’s key to figure out early on what the core functionality is, and make sure that it can be provided with the most basic technology. But from that point on, you’re free to add many more features that aren’t mission-critical. You should reward more capable browsers by giving them more of those features, such as animation in CSS, geolocation in JavaScript, and new input types in HTML. Like I said, progressive enhancement isn’t a technology. It’s a way of thinking. Once you start thinking this way, you’ll be prepared for whatever the next ten years throws at us. 2014 Jeremy Keith jeremykeith 2014-12-09T00:00:00+00:00 https://24ways.org/2014/responsive-enhancement/ code
45 Is Agile Harder for Agencies? I once sat in a pitch meeting and watched a new business exec tell a potential client that his agency followed an agile workflow process at all times. The potential client nodded wisely, and they both agreed that agile was indeed the way to go. The meeting progressed and they signed off on a contract for a massive project, to be delivered in a standard waterfall fashion, with all manner of phases and key deliverables. Of course both of them left the meeting perfectly happy, because neither of them knew nor cared what an agile workflow process might be. That was about five years ago. As 2015 heaves into view I think it’s fair to say that attitudes have changed. Perhaps the same number of people claim to do Agile™ now as in 2010, but I think more of them are telling the truth. As a developer in an agency that works primarily with larger organisations, this year I have started to see a shift from agencies pushing agile methodologies with their clients, to clients requesting and even demanding agile practices from their agencies. Only a couple of years ago this would have been unusual behaviour. So what’s the problem? We should be happy then, no? Those of us in agencies will get to spend more time delivering great products, and less time arguing over out-of-date functional specs or battling through an adversarial change management procedure because somebody had a good idea during development rather than planning. We get to be a little bit more like our brothers and sisters in vaunted teams like the Government Digital Service, which is using agile approaches to great effect on projects that have a real benefit to their users. Almost. Unfortunately, it seems to be the case that adhering to an agile framework such as scrum is more difficult within an agency/client structure than it is for an in-house development team. This is no surprise. The Agile Manifesto was written in 2001 by a group of software developers for their own use. Many of the underlying principles of a framework like Scrum assume the existence of an in-house team, working on a highly technical project, and working for the business that employs them. The agency/client model must to some extent be retrofitted into agile frameworks. It can be done though, and there are plenty of agencies out there doing it well. This article isn’t meant to be another introduction to agile techniques – there are too many of those online already. This article is for people just dipping their toes into this way of working. I’ve laid out a few of the key reasons why adopting a more fully agile approach seems difficult, at least initially, for those of us working in agencies. 1. Agile asks more of your clients When a team adopts Scrum everyone has to get used to a number of unfamiliar roles and rituals. Few team members have a steeper learning curve than the person designated as the product owner. The product owner carries a lot of weight on their shoulders. They have to uphold the overall vision for the project. They are also meant to be the primary author of the project’s user stories (short atomic descriptions of project features which are testable and relate to a real business need). They should own this list of stories (called a backlog) and should be able to prioritise the order in which the stories are developed, to ensure that the project is delivering real value to the business early and often. When a burst of work is completed (bursts of work in Scrum are called sprints), the product owner leads a review or show-and-tell session with the wider project stakeholders. The product owner needs to understand the work that has been completed, and must champion it to the business. Finally, and most importantly, the product owner is responsible for managing the feedback and requests from stakeholders in such a way that they don’t derail the project team’s agreed workload for any given sprint, without upsetting or offending any of the stakeholders – some of whom may outrank the product owner. If you follow that spec, this is a job for a superhuman in any organisational context. And within the agency/client structure this superhuman needs to be client-side for the process to be at its most effective. So your client, who in the past might have briefed a project to an agency team and then had the work presented back to them every few weeks, is now asked to be involved with the team on a daily basis; to fight on behalf of the team when new or difficult requests come in from senior figures within their organisation; and to present the agency’s work to their own colleagues after each sprint. It’s a big change if all that gets dropped into someone’s lap without warning. There are several ways agencies can mitigate this issue. The ScrumAlliance suggests some alternative ways to structure the product owner role. The approach I have taken in the past is simply to start slow, and gradually move more of the product owner role over to the client side as and when they feel comfortable with it. If you’re working together long-term on a project, and you both see tangible improvements in the quality of the work after adopting an agile process, then your client is more likely to be open to further changes as the partnership progresses. 2. My client wants fixed costs, fixed deadlines and a fixed scope I know. Mine too. Of course they do – it is the way that agencies and clients have agreed to work in digital and other creative service industries for a very long time. On both sides of the fence we’re used to thinking about projects in this way. Of the three, fixing scope is the one that agile purists would rail hardest against. The more time we spend working on digital projects, the less sense it makes. James Archer, CEO of UI/UX design agency Forty puts it like this: For me, the Agile approach is really about acknowledging that disturbing truth that every project manager knows, but has trouble admitting. The truth that the project plan is wrong. Scope creep. Change orders. Shifting priorities. New directions. We act shocked and appalled when those things happen during our carefully planned project, even though they happen on every project ever. Successful relationships require trust and honesty, and we shouldn’t be afraid of discussing this aspect of project management. If you do move away from a fixed scope of work, then the other two items (costs and timings) can be fixed – more or less. If you can get your clients to buy into this from a standing start then you are doing well. In fact you probably deserve a promotion. For most of us this is a continual discussion. Anyway, as soon as you’ve made headway on the argument that it makes little or no sense to try and fix the scope of a digital project, you usually run into a related concern, which we’ll look at next. 3. Fear of uncontrolled costs We all know that a dog is for life, not just for Christmas. At this time of year perhaps we should reiterate to everyone that digital products and services also need support and love once we have taken the decision to bring them into the world. More organisations are realising that their investment in digital platforms should be viewed as an operational expenditure rather than a capital expenditure. But from time to time we will find ourselves working on projects for people who have a finite amount of money to invest in a product at a given point in time. When agencies start talking about these projects as rolling investments those responsible can understandably worry about their costs running out of control. There’s another factor at play here. Agile, on the whole, prefers to derive a cost for services from the hours a team spends working on a project. In other industries this is referred to as charging for time and materials, and there seems to be an ingrained distrust in this approach among people in general. See, for example, the Citizens Advice Bureau’s “Top tips for employing a builder”: “Bear in mind that if you pay a daily rate, this makes it easier for a builder to string the work out and get more money so agree what you will do if the job takes longer than expected.” It’s hard not to feel stung if you are in the builder’s shoes here, as we are when we’re talking about our role as an agency. But if you’ve ever haggled with a builder over time and materials, and also moaned about your clients misunderstanding agile methods, take a moment to reflect on the similarities from your client’s point of view. Again, there are some things we can do to mitigate this issue. Some agencies put in place a service level agreement around their team’s velocity (an agile-related term related to how much work a team delivers in any given sprint) and this can help. As the industry moves further towards a long-term approach to investment in digital I hope this fear will subside. But that shift in approach leads to the final concern I want to address. 4. Agency structures need shaking up If you work for a company that has spent many years developing a business model around the waterfall process, you may have to break through many layers of entrenched thinking in order to establish new practices and effect organisational change. There are consultancies that exist specifically to help agencies through their own agile transformation. One of these companies, AgencyAgile, provides a helpful list of common pitfalls. They emphasise the need to look at your whole agency’s structure, rather than simply encouraging project teams to adopt new workflows. Even awesomely run Agile projects can have a limited impact on the overall organization. If you’re serious about changing the way your company approaches projects then try talking to people who sit outside the usual project delivery team. Speak to the finance department if you have one, and try to convince your senior management team if they’re not already on board. And definitely speak to your new business people, who go out there and win the projects you get to work on. It’s these people who need to understand the potential business benefits of working in a new way, and also which of their existing habits and behaviours they might need to change to accommodate a new approach. Otherwise you’ll find yourself with a team of designers, developers and project managers who are ready and waiting to deliver work in an iterative and collaborative way, but by the time they get hold of the project a cost has already been agreed, a deadline has been imposed, and a functional requirements document has been painstakingly put together. Nobody wins in this situation. Conclusion So where should we go from here? I certainly don’t have hard and fast answers – I’m not sure that they exist in a one-size-fits-all approach for agencies. There are plenty of smart people thinking about this problem. It’s a hot topic right now. Earlier in the year a London-based meetup was established called Agile for Agencies. If you’re in the capital and want to discuss these issues with your peers it’s a great opportunity to do so. I’ve mentioned James Archer and Forty already. Both James and Paul Boag have written in the last twelve months on this subject. They both come out on the side of the argument that suggests you adopt agile principles, but don’t have to worry about the rituals if they don’t fit in with your practices. Personally, I think the rituals and the discipline mandated by an agile framework like Scrum can provide a great deal of value to your team, even it if is hard to implement within an agency culture that has traditionally structured its work and its services in another way. In whatever way you figure out the details, when your teams collaborate with your clients rather than work for them at arm’s length, and when everyone prioritises frequent delivery, reflection and iteration over exhaustive scoping and planning, I believe you’ll see a tangible difference in the quality of the work that you create. 2014 Charlie Perrins charlieperrins 2014-12-12T00:00:00+00:00 https://24ways.org/2014/is-agile-harder-for-agencies/ process
44 Taglines and Truisms To bring her good luck, “white rabbits” was the first thing that my grandmother said out loud on the first day of every month. We all need a little luck, but we shouldn’t rely on it, especially when it comes to attracting new clients. The first thing we say to a prospective client when they visit our website for the first time helps them to understand not only what we do but why we do it. We can also help them understand why they should choose to work with us over one of our competitors. Take a minute or two to look at your competitors’ websites. What’s the first thing that they say about themselves? Do they say that they “design delightful digital experiences,” “craft beautiful experiences” or “create remarkable digital experiences?” It’s easy to find companies who introduce themselves with what they do, their proposition, but what a company does is only part of their story. Their beliefs and values, what they stand for why they do what they do are also important. When someone visits our websites for the first time, we have only a brief moment to help them understand us. To help us we can learn from the advertising industry, where the job of a tagline is to communicate a concept, deliver a message and sell a product, often using only a few words. When an advertising campaign is effective, its tagline stays with you, sometimes long after that campaign is over. For example, can you remember which company or brand these taglines help to sell? (Answers at the bottom of the article:) The Ultimate Driving Machine Just Do It Don’t Leave Home Without It A clever tagline isn’t just a play on words, although it can include one. A tagline does far more than help make your company memorable. Used well, it brings together notions of what makes your company and what you offer special. Then it expresses those notions in a few words or possibly a short sentence. I’m sure that everyone can find examples of company slogans written in the type of language that should stay within the walls of a marketing department. We can also find taglines where the meaning is buried so deep that the tag itself becomes effectively meaningless. A meaningful tagline supports our ideas about who we are and what we offer, and provides a platform for different executions of them, sometimes over a period of time. For a tagline to work well, it must allow for current and future ideas about a brand. It must also be meaningful to our brand and describe a truism, a truth that need not be a fact or statistic, but something that’s true about us, who we are, what we do and why that’s distinctive. It can be obvious, funny, serious or specific but above all it must be true. It should also be difficult to argue with, making your messages difficult to argue with too. I doubt that I need remind you who this tagline belongs to: There are some things money can’t buy. For everything else there’s MasterCard. That tagline was launched in 1997 by McCann-Erickson along with the “Priceless” campaign and it helped establish MasterCard as a friendlier credit card company, one with a sense of humour. MasterCard’s truism is that the things which really matter in life can’t be bought. They are worth more than anything that a monetary value can be applied to. In expressing that truism through the tagline, MasterCard’s advertising tells people to use not just any credit card, but their MasterCard, to pay for everything they buy. “Guinness is good for you” may have been a stretch, but “Good things come to those who wait” builds on the truism that patience is a virtue and therefore a good pint of Guinness takes time to pour (119.5 seconds. I know you were wondering.) The fact that British Airways flies to more destinations than any other airline is their truism, and led their advertisers to the now famous tagline, “The world’s favourite airline.” At my company, Stuff & Nonsense, we’ve been thinking about taglines as we think about our position within an industry that seems full of companies who “design”, “craft”, and “create” “delightful”, “beautiful”, “remarkable digital experiences”. Much of what made us different has changed along with the type of work we’re interested in doing. Our work’s expanded beyond websites and now includes design for mobile and other media. It’s true we can’t know how or where it will be seen. The ways that we make it are flexible too as we’re careful not to become tied to particular tools or approaches. It’s also true that we’re a small team. One that’s flexible enough to travel around the world to work alongside our clients. We join their in-house teams and we collaborate with them in ways that other agencies often find more difficult. We know that our clients appreciate our flexibility and have derived enormous value from it. We know that we’ve won business because of it and that it’s now a big part of our proposition. Our truism is that we’re flexible, “Fabulously flexible” as our tagline now expresses. And although we know that there may be other agencies who can be similarly flexible – after all, being flexible is not a unique selling proposition – only we do it so fabulously. As the old year rolls into the new, how will your company describe what you do in 2015? More importantly, how will you tell prospective clients why you do it, what matters to you and why they should work with you? Start by writing a list of truisms about your company. Write as many as you can, but then whittle that list down to just one, the most important truth. Work on that truism to create a tagline that’s meaningful, difficult to be argue with and, above all, uniquely yours. Answers The Ultimate Driving Machine (BMW) Just Do It (Nike) Don’t Leave Home Without It (American Express) 2014 Andy Clarke andyclarke 2014-12-23T00:00:00+00:00 https://24ways.org/2014/taglines-and-truisms/ business
43 Content Production Planning While everyone agrees that getting the content of a website right is vital to its success, unless you’re lucky enough to have an experienced editor or content strategist on board, planning content production often seems to fall through the cracks. One reason is that, for most of the team, it feels like someone else’s problem. Not necessarily a specific person’s problem. Just someone else’s. It’s only when everyone starts urgently asking when the content is going to be ready, that it becomes clear the answer is, “Not as soon as we’d like it”. The good news is that there are some quick and simple things you can do, even if you’re not the official content person on a project, to get everyone on the same content planning page. Content production planning boils down to answering three deceptively simple questions: What content do you need? How much of it do you need? Who’s going to make it? Even if it’s not your job to come up with the answers, by asking these questions early enough and agreeing who is going to come up with the answers, you’ll be a long way towards avoiding the last-minute content problems which so often plague projects. How much content do we need? People tend to underestimate two crucial things about content: how much content they need, and how long that content takes to produce. When I ask someone how big their website is – how many pages it contains – I usually double or triple the answer I get. That’s because almost everyone’s mental model of their website greatly underestimates its true size. You can see the problem for yourself if you look at a site map. Site maps are great at representing a mental model of a website. But because they’re a deliberate simplification they naturally lead us to underestimate how much content is involved in populating them. Several years ago I was asked to help a client create a new microsite (their word) which they wanted ready in two weeks for a conference they were attending. Here’s the site map they had in mind. At first glance it looks like a pretty small website. Maybe twenty to thirty pages? That’s what the client thought. But see those boxes which are multiple boxes stacked on top of one another, for product categories, descriptions and supporting material? They’re known as page stacks, and page stacks are the content strategy equivalent of Here Be Dragons. Say we have: five product categories each with five products which all have two or three supporting documents Those are still fairly small numbers. But small numbers multiplied by other small numbers tend to lead to big numbers. 5 categories = 5 category descriptions plus 5 categories × 5 products each = 25 product descriptions plus 25 products × 2.5 (average) supporting documents = 63 supporting documents equals 93 pages Suddenly our twenty- or thirty-page website is running towards one hundred. That’s probably enough to get most project teams to sit up and take notice. But there’s still the danger of underestimating how long it’s going to take to create the content. After all, assuming the supporting documents already exist in some form, there are only about twenty-five to thirty pages of new copy to write. How much work is it? Again, we have the problem that small numbers when multiplied by other small numbers tend to lead to big numbers. Let’s make a rough guess that it’ll take four hours to write each product category and description page we need. That feels a little conservative if we’re writing stuff from scratch, but assuming the person doing it already knows the products fairly well it’s not unreasonable. 30 pages × 4 hours each = 120 hours 120 hours ÷ 7.5 working hours a day = 16 days Ouch. At this point it’s pretty clear we’re not getting this site launched in two weeks. The goal is the conversation By breaking down the site into its content components, and putting some rough estimates on how long each might take to produce, the client instantly realised that there was no way they would be ready to launch it in two weeks. Although we still didn’t know exactly when it would be ready, getting to that realisation right at the start of the project was a major win for everybody. Without it, the design agency would have bust a gut to get the design, front-end and CMS all done in double-quick time, only to find it was all for nothing as barely half the content was ready. As it was, an early discussion about content, albeit a brief one, bought everyone time to tackle the project properly, without pulling any long nights or working weekends. If you haven’t been able to get people to discuss content plans for the project, these kinds of rough estimates should give you enough evidence to get everyone to start taking it seriously. Your goal is to get everyone on the project to a place where they are ready to talk in detail about who is going to create this content, and how long it’s really going to take them, and to get to those conversations before lack of content becomes a problem. Be careful though. It’s best to talk in ranges and round numbers when your estimates are this uncertain. And watch those multipliers. Given small numbers multiplied by other small numbers lead to big numbers, changing just one number can greatly change the overall estimate. I like to run a couple of different scenarios to check what things look like if I’ve under- or overestimated either how many pages we’re going to need, or how long they’re going to take to create. For example: Top end: 30 pages × 5 hours = 150 hours, or 20 days Bottom end: 25 pages × 4 hours = 100 hours, or 13.3 days So rather than say, “I estimate the content will take around sixteen days to produce”, I’m going to say, “I think the content will take about three to four weeks to produce”. Even with qualifiers like estimate and around, sixteen days sounds too precise. Whereas three to four weeks instantly conveys that this is just a rough figure. Who’s going to make it? So, people tend to underestimate two crucial things about content: how much content they need, and how long content takes to write. At this stage, you’re still in danger of the latter, because it’s tempting to simply estimate how much time content takes to write (or record, if we’re talking audio or visual content), and overlook all the other work that needs to goes on around it. Take 24 ways as an example. In terms of our three deceptively simple questions: what is practical articles about web design; how many is twenty-four, one for each day of Advent; and who are experts working on the web, one to write each article. But there’s another who you might not have considered. Someone needs to select those authors in the first place, make sure they deliver their articles on time (and find someone to replace them if they don’t), review drafts, copy-edit and proofread final versions, upload them to the site, promote them, keep an eye on the comments and make sure there are still presents under the tree on Christmas morning. Even if each of those tasks only takes an hour or so, it then needs multiplying by twenty-four (except the presents, obviously). And as we’ve already seen, small numbers multiplied by small numbers quickly turn into much bigger numbers. Just a few hours per article, when multiplied by twenty-four articles, easily multiplies up to days or even weeks of effort. To get a more accurate estimate of how long the different kinds of content are going to take, you need to break down the content production work into its constituent stages, starting with planning, moving on through the main work of creation, to reviewing, approvals and finally publishing. You need to think about who needs to be involved at each step, and how much time they’ll need to do their bit. Taken together, these things make up your content workflow. The workflow will be different for each organisation, but might look something like this: Eddie the web editor will work out the key messages and objectives for each page, and agree them with Mo the marketing director. Eddie will then get Cal, the copywriter, to write the first draft. As part of that, Cal will interview Sam the subject expert to understand the intricacies of the subject and get all the facts straight. Once Cal’s done the first draft, it’ll go to Sam to check for accuracy, while Eddie reviews it for style and message. Once Cal has incorporated their feedback it’s time to get Mo to have a look at the final draft. If Mo’s happy, it’ll get a final proofread, be uploaded to the CMS, and Mo will give the final sign-off and release it for publishing. You can plot this on a table, with the stages of the content production process down the side, and the key roles or personnel along with top. Then the team can estimate how much time they think each of them needs at each stage. Mo (marketing director) Sam (subject expert) Eddie (web editor) Cal (copywriter) Outline: define key messages and objectives 30 min Review outline 15 min First draft 30 min 3 hours Review 1st draft 30 min 30 min 2nd draft 1 hour Review 2nd draft 15 min 15 min 15 min Final amendments 30 min Proofread 15 min Upload 15 min Sign-off 10 min TOTAL 40 min 1 hour 15 min 1 hour 30 min 4 hours 45 min You can then bring out your calculator again, and come up with some more big scary numbers showing how much time it’s going to take for the whole team to get all the content needed not just written, but also planned, reviewed, approved and published. With an experienced team you can run this exercise as a group workshop and get some fairly accurate estimates pretty quickly. If this is all a bit new to you, check out Gather Content’s Content Production Planning for Agencies ebook for a useful guide to common content roles, ballpark estimates for how much time each one needs on a typical piece of content, and how to run a process and estimating workshop to dig into them in more detail. On a small team, one person might play many roles, but you should still sanity-check your estimates by breaking down the process and putting a rough estimate on each stage. With only a couple of people involved, it’s even easier to only include the core activity like writing or recording in your estimates, and forget to allow time for the planning, reviewing, proofreading, publishing and promoting you’ll still need to do. And even in a team of one, if at all possible you should find at least one other person to act as a second pair of eyes, and give anything you produce a quick once-over and proofread before it’s published. Depending on the kind of content you’re making, you should also consider what will happen after it’s published. The full content life cycle should include promotion, monitoring and regular reviews to make sure content stays accurate and up to date. Making sure you have the time and resources available to do all those things for each piece of content is essential for creating a sustainable content programme. The proof of the pudding Even after digging into workflow and getting the whole team involved in estimating, you’re still largely in the realm of the guesstimate. The good news, though, is that you can quite quickly start finding out if your guesstimates are right or not. As soon as you can, pilot the production process with some real content. This is a double-win: you start finding out how long it really takes to produce all this fab new content, and you get real content to work with in designs and prototypes. Once you’ve run a few things through your process, you’ll be able to refine your estimates, confirm your workflow, and give everyone involved a clear idea of when it will all be ready, and what you need from them. Keeping it all on track At this point I like to pull everything together into the content strategist’s favourite tool: the spreadsheet. A simple content production checklist is a bit like a content inventory or audit, but for the content you don’t yet have, not the stuff already done. You can grab an example here. Each piece of content gets its own row, with columns for basic information like page title, ID (which should match the site map), and who’s responsible for making it. You can capture simple details like target audience and key messages here too, though for more complex content, page description tables like those described by Relly Annett-Baker in “Extracting the Content” may be a better tool to use. Just adapt these columns to whatever makes sense for your content. I then have columns to track where each piece is in the production process. I usually keep this simple, with a column each to mark whether it’s draft, final or uploaded. The status column on the left automatically shows the item’s status, using a simple traffic light colour scheme for whether the item is still to do (red), in draft (amber), or done (green). Seeing the whole thing slowly turn from red to green is a nice motivator. If you want to track the workflow in more detail, a kanban board in a tool like Trello is a great way for a team to collaborate on content production, track each item’s progress, and keep an eye out for bottlenecks and delays. Getting to the content strategy conversation It’s a relatively simple exercise, then, to decide not just what kinds of pages you need, but also how many of them: put some rough estimates of effort on the tasks needed to create those pages – not just the writing, but all the other stages of planning, reviewing, approving, publishing and promoting – and then multiply all those things together. This will quickly bring some reality to grand visions and overambitious plans. Do it early enough, and even when the final big scary number is a lot bigger and scarier than everyone thought, you’ll still have time to do something about it. As well as getting everyone on board for some proper content planning activities, that big scary number is your opportunity to get to the real core questions of content strategy: do we really need all this content? Where can existing content be reused and repurposed? How do we prioritise our efforts? What really matters to our readers and users? Time and again, case studies show that less content delivers more: more leads, more sales, more self-service support and savings in the call centre. Although that argument is primarily one you should make from a good-for-the-users perspective, it doesn’t hurt to be able to make it from the cheaper-for-the-business perspective as well, and to have some big scary numbers to back that up. 2014 Sophie Dennis sophiedennis 2014-12-17T00:00:00+00:00 https://24ways.org/2014/content-production-planning/ content
42 An Overview of SVG Sprite Creation Techniques SVG can be used as an icon system to replace icon fonts. The reasons why SVG makes for a superior icon system are numerous, but we won’t be going over them in this article. If you don’t use SVG icons and are interested in knowing why you may want to use them, I recommend you check out “Inline SVG vs Icon Fonts” by Chris Coyier – it covers the most important aspects of both systems and compares them with each other to help you make a better decision about which system to choose. Once you’ve made the decision to use SVG instead of icon fonts, you’ll need to think of the best way to optimise the delivery of your icons, and ways to make the creation and use of icons faster. Just like bitmaps, we can create image sprites with SVG – they don’t look or work exactly alike, but the basic concept is pretty much the same. There are several ways to create SVG sprites, and this article will give you an overview of three of them. While we’re at it, we’re going to take a look at some of the available tools used to automate sprite creation and fallback for us. Prerequisites The content of this article assumes you are familiar with SVG. If you’ve never worked with SVG before, you may want to look at some of the introductory tutorials covering SVG syntax, structure and embedding techniques. I recommend the following: SVG basics: Using SVG. Structure: Structuring, Grouping, and Referencing in SVG — The <g>, <use>, <defs> and <symbol> Elements. We’ll mention <use> and <symbol> quite a bit in this article. Embedding techniques: Styling and Animating SVGs with CSS. The article covers several topics, but the section linked focuses on embedding techniques. A compendium of SVG resources compiled by Chris Coyier — contains resources to almost every aspect of SVG you might be interested in. And if you’re completely new to the concept of spriting, Chris Coyier’s CSS Sprites explains all about them. Another important SVG feature is the viewBox attribute. For some of the techniques, knowing your way around this attribute is not required, but it’s definitely more useful if you understand – even if just vaguely – how it works. The last technique mentioned in the article requires that you do know the attribute’s syntax and how to use it. To learn all about viewBox, you can refer to my blog post about SVG coordinate systems. With the prerequisites in place, let’s move on to spriting SVGs! Before you sprite… In order to create an SVG sprite with your icons, you’ll of course need to have these icons ready for use. Some spriting tools require that you place your icons in a folder to which a certain spriting process is to be applied. As such, for all of the upcoming sections we’ll work on the assumption that our SVG icons are placed in a folder named SVG. Each icon is an individual .svg file. You’ll need to make sure each icon is well-prepared and optimised for use – make sure you’ve cleaned up the code by running it through one of the optimisation tools or processes available (or doing it manually if it’s not tedious). After prepping the icon files and placing them in a folder, we’re ready to create our SVG sprite. HTML inline SVG sprites Since SVG is XML code, it can be embedded inline in an HTML document as a code island using the <svg> element. Chris Coyier wrote about this technique first on CSS-Tricks. The embedded SVG will serve as a container for our icons and is going to be the actual sprite we’re going to use. So we’ll start by including the SVG in our document. <!DOCTYPE html> <!-- HTML document stuff --> <svg style="display:none;"> <!-- icons here --> </svg> <!-- other document stuff --> </html> Next, we’re going to place the icons inside the <svg>. Each icon will be wrapped in a <symbol> element we can then reference and use elsewhere in the page using the SVG <use> element. The <symbol> element has many benefits, and we’re using it because it allows us to define a symbol (which is a convenient markup for an icon) without rendering that symbol on the screen. The elements defined inside <symbol> will only be rendered when they are referenced – or called – by the <use> element. Moreover, <symbol> can have its own viewBox attribute, which makes it possible to control the positioning of its content inside its container at any time. Before we move on, I’d like to shed some light on the style="display:none;" part of the snippet above. Without setting the display of the SVG to none, and even though its contents are not rendered on the page, the SVG will still take up space in the page, resulting in a big empty area. In order to avoid that, we’re hiding the SVG entirely with CSS. Now, suppose we have a Twitter icon in the icons folder. twitter.svg might look something like this: <!-- twitter.svg --> <?xml version="1.0" encoding="utf-8"?> <!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd"> <svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="32" height="32" viewBox="0 0 32 32"> <path d="M32 6.076c-1.177 0.522-2.443 0.875-3.771 1.034 1.355-0.813 2.396-2.099 2.887-3.632-1.269 0.752-2.674 1.299-4.169 1.593-1.198-1.276-2.904-2.073-4.792-2.073-3.626 0-6.565 2.939-6.565 6.565 0 0.515 0.058 1.016 0.17 1.496-5.456-0.274-10.294-2.888-13.532-6.86-0.565 0.97-0.889 2.097-0.889 3.301 0 2.278 1.159 4.287 2.921 5.465-1.076-0.034-2.088-0.329-2.974-0.821-0.001 0.027-0.001 0.055-0.001 0.083 0 3.181 2.263 5.834 5.266 6.437-0.551 0.15-1.131 0.23-1.73 0.23-0.423 0-0.834-0.041-1.235-0.118 0.835 2.608 3.26 4.506 6.133 4.559-2.247 1.761-5.078 2.81-8.154 2.81-0.53 0-1.052-0.031-1.566-0.092 2.905 1.863 6.356 2.95 10.064 2.95 12.076 0 18.679-10.004 18.679-18.68 0-0.285-0.006-0.568-0.019-0.849 1.283-0.926 2.396-2.082 3.276-3.398z" fill="#000000"></path> </svg> We don’t need the root svg element, so we’ll strip the code and only keep the parts that make up the Twitter icon’s shape, which in this example is just the <path> element.Let’s drop that into the sprite container like so: <svg style="display:none;"> <symbol id="twitter-icon" viewBox="0 0 32 32"> <path d="M32 6.076c-1.177 …" fill="#000000"></path> </symbol> <!-- remaining icons here --> <symbol id="instagram-icon" viewBox="0 0 32 32"> <!-- icon contents --> </symbol> <!-- etc. --> </svg> Repeat for the other icons. The value of the <symbol> element’s viewBox attribute depends on the size of the SVG. You don’t need to know how the viewBox works to use it in this case. Its value is made up of four parts: the first two will almost always be “0 0”; the second two will be equal to the size of the icon. For example, our Twitter icon is 32px by 32px (see twitter.svg above), so the viewBox value is “0 0 32 32”. That said, it is certainly useful to understand how the viewBox works – it can help you troubleshoot SVG sometimes and gives you better control over it, allowing you to scale, position and even crop SVGs manually without having to resort to an editor. My blog post explains all about the viewBox attribute and its related attributes. Once you have your SVG sprite ready, you can display the icons anywhere on the page by referencing them using the SVG <use> element: <svg class="twitter-icon"> <use xlink:href="#twitter-icon"></use> <svg> And that’s all there is to it! HTML-inline SVG sprites are simple to create and use, but when you have a lot of icons (and the more icon sets you create) it can easily become daunting if you have to manually transfer the icons into the <svg>. Fortunately, you don’t have to do that. Fabrice Weinberg created a Grunt plugin called grunt-svgstore which takes the icons in your SVG folder and generates the SVG sprites for you; all you have to do is just drop the sprites into your page and use the icons like we did earlier. This technique works in all browsers supporting SVG. There seems to be a bug in Safari on iOS which causes the icons not to show up when the SVG sprite is defined at the bottom of the document after the <use> references to the icons, so it’s safest to include the sprite before you use the icons until this bug is fixed. This technique has one disadvantage: the SVG sprite cannot be cached. We’re saving an extra HTTP request here but the browser cannot cache the image, so we aren’t speeding up any subsequent page loads by inlining the SVG. There must be a better way – and there is. Styling the icons is possible, but getting deep into the styles becomes a bit harder owing to the nature of the contents of the <use> element – these contents are cloned into a shadow DOM, and hence selecting elements in CSS the traditional way is not possible. However, some techniques to work around that do exist, and give us slightly more styling flexibility. Animations work as expected. Referencing an external SVG sprite in HTML Instead of including the SVG inline in the document, you can reference the sprite and the icons inside it externally, taking advantage of fragment identifiers to select individual icons in the sprite. For example, the above reference to the Twitter icon would look something like this instead: <svg class="twitter-icon"> <use xlink:href="path/to/icons.svg#twitter-icon"></use> <svg> icons.svg is the name of the SVG file that contains all of our icons as symbols, and the fragment identifier #twitter-icon is the reference to the <symbol> wrapping the Twitter icon’s contents. Very convenient, isn’t it? The browser will request the sprite and then cache it, speeding up subsequent page loads. Win! This technique also works in all browsers supporting SVG except Internet Explorer – not even IE9+ with SVG support permits this technique. No version of IE supports referencing an external SVG in <use>. Fortunately (again), Jonathan Neil has created a plugin called svg4everybody which fills this gap in IE; you can reference an external sprite in <use> and also provide fallback for browsers that do not support SVG. However, it requires you to have the fallback images (PNG or JPEG, for example) available to do so. For details, refer to the plugin’s Github repository’s readme file. CSS inline SVG sprites Another way to create an SVG sprite is by inlining the SVG icons in a style sheet using data URIs, and providing fallback for non-supporting browsers – also within the CSS. Using this approach, we’re turning the style sheet into the sprite that includes our icons. The style sheet is normally cached by the browser, so we have that concern out of the way. This technique is put into practice in Filament Group’s icon system approach, which uses their Grunticon plugin – or its sister Grumpicon web app – for generating the necessary CSS for the sprite. As such, we’re going to cover this technique by following a workflow that uses one of these tools. Again, we start with our icon SVG files. To focus on the actual spriting method and not on the tooling, I’ll go over the process of sprite creation using the Grumpicon web app, instead of the Grunticon plugin. Both tools generate the same resources that we’re going to use for the icon system. Whether you choose the web app or the Grunt set-up, after processing your SVG folder you’re going to end up with the same set of resources that we’ll be using throughout this section. The first step is to drop your icons into the Grumpicon web app. Grumpicon homepage screenshot. The application will then show you a preview of your icons, and a download button will allow you to download the generated files. These files will contain everything you need for your icon system – all that’s left is for you to drop the generated files and code into your project as recommended and you’ll have your sprite and icons ready to use anywhere you want in your page. Grumpicon generates five files and one folder in the downloaded package: a png folder containing PNG versions of your icons; three style sheets (that we’ll go over briefly); a loader script file; and preview.html which is a live example showing you the other files in action. The script in the loader goes into the <head> of your page. This script handles browser and feature detection, and requests the necessary style sheet depending on browser support for SVG and base64 data URIs. If you view the source code of the preview page, you can see exactly how the script is added. icons.data.svg.css is the style sheet that contains your icons – the sprite. The icons are embedded inline inside the style sheet using data URIs, and applied to elements of your choice as background images, using class names. For example: .twitter-icon{ background-image: url('data:image/svg+xml;…'); /* the ellipsis is where the icon’s data would go */ background-repeat: no-repeat; background-position: 50% 50%; height: 2em; width: 2em; /* etc. */ } Then, you only have to apply the twitter-icon class name to an element in your HTML to apply the icon as a background to it: <span class="twitter-icon"></span> And that’s all you need to do to get an icon on the page. icons.data.svg.css, along with the other two style sheets and the png folder should be added to your CSS folder. icons.data.png.css is the style sheet the script will load in browsers that don’t support SVG, such as IE8. Fallback for the inline SVG is provided as a base64-encoded PNG. For instance, the fallback for the Twitter icon from our example would look like so: .twitter-icon{ background-image: url('data:image/png;base64;…’); /* etc. */ } icons.fallback.css is the style sheet required for browsers that don’t support base64-encoded PNGs – the PNG images are loaded as usual using the image’s URL. The script will load this style sheet for IE6 and IE7, for example. .twitter-icon{ background-image: url(png/twitter-icon.png); /* etc. */ } This technique is very different from the previous one. The sprite in this case is literally the style sheet, not an SVG container, and the icon usage is very similar to that of a CSS sprite – the icons are provided as background images. This technique has advantages and disadvantages. For the sake of brevity, I won’t go into further details, but the main limitations worth mentioning are that SVGs embedded as background images cannot be styled with CSS; and animations are restricted to those defined inside the <svg> for each icon. CSS interactions (such as hover effects) don’t work either. Thus, to apply an effect for an icon that changes its color on hover, for example, you’ll need to export a set of SVGs for each colour in order for Grumpicon to create matching fallback PNG images that can then be used for the animation. For more details about the Grumpicon workflow, I recommend you check out “A Designer’s Guide to Grumpicon” on Filament Group’s website. Using SVG fragment identifiers and views This spriting technique is, again, different from the previous ones, and it is my personal favourite. SVG comes with a standard way of cropping to a specific area in a particular SVG image. If you’ve ever worked with CSS sprites before then this definitely sounds familiar: it’s almost exactly what we do with CSS sprites – the image containing all of the icons is cropped, so to speak, to show only the one icon that we want in the background positioning area of the element, using background size and positioning properties. Instead of using background properties, we’ll be using SVG’s viewBox attribute to crop our SVG to the specific icon we want. What I like about this technique is that it is more visual than the previous ones. Using this technique, the SVG sprite is treated like an actual image containing other images (the icons), instead of treating it as a piece of code containing other code. Again, our SVG icons are placed inside a main SVG container that is going to be our SVG sprite. If you’re working in a graphics editor, position or arrange your icons inside the canvas any way you want them to be, and then export the graphic as is. Of course, the less empty space there is in your SVG, the better. In our example, the sprite contains three icons as shown in the following image. The sprite is open in Sketch. Notice how the SVG is just big enough to fit the icons inside it. It doesn’t have to be like this, but it’s cleaner this way. Screenshot showing the SVG sprite containing our icons. Now, suppose you want to display only the Instagram icon. Using the SVG viewBox attribute, we can crop the SVG to the icon. The Instagram icon is positioned at 64px along the positive x-axis, and zero pixels along the y-axis. It is also 32px by 32px in size. Screenshot showing the position (offset) of the Instagram icon inside the SVG sprite, and its size. Using this information, we can specify the value of the viewBox as: 64 0 32 32. This area of the view box contains only the Instagram icon. 64 0 specifies the top-left corner of the view box area, and 32 32 specify its dimensions. Now, if we were to change the viewBox value on the SVG sprite to this value, only the Instagram icon will be visible inside the SVG viewport. Great. But how do we use this information to display the icon in our page using our sprite? SVG comes with a native way to link to portions or areas of an image using fragment identifiers. Fragment identifiers are used to link into a particular view area of an SVG document. Thus, using a fragment identifier and the boundaries of the area that we want (from the viewBox), we can link to that area and display it. For example, if you want to display the icon from the sprite using an <img> tag, you can reference the icon in the sprite like so: <img src='uiIcons.svg#svgView(viewBox(64, 0, 32, 32))' alt="Settings icon"/> The fragment identifier in the snippet above (#svgView(viewBox(64, 0, 32, 32))) is the important part. This will result in only the Instagram icon’s area of the sprite being displayed. There is also another way to do this, using the SVG <view> element. The <view> element can be used to define a view area and then reference that area somewhere else. For example, to define the view box containing the Instagram icon, we can do the following: <view id='instagram-icon' viewBox='64 0 32 32' /> Then, we can reference this view in our <img> element like this: <img src='sprite.svg#instagram-icon' alt="Instagram icon" /> The best part about this technique – besides the ability to reference an external SVG and hence make use of browser caching – is that it allows us to use practically any SVG embedding technique and does not restrict us to specific tags. It goes without saying that this feature can be used for more than just icon systems, owing to viewBox’s power in controlling an SVG’s viewable area. SVG fragment identifiers have decent browser support, but the technique is buggy in Safari: there is a bug that causes problems when loading a server SVG file and then using fragment identifiers with it. Bear Travis has documented the issue and a workaround. Where to go from here Pick the technique that works best for your project. Each technique has its own pros and cons, relating to convenience and maintainability, performance, and styling and scripting. Each technique also requires its own fallback mechanism. The spriting techniques mentioned here are not the only techniques available. Other methods exist, such as SVG stacks, and others may surface in future, but these are the three main ones today. The third technique using SVG’s built-in viewBox features is my favourite, and with better browser support and fewer (ideally, no) bugs, I believe it is more likely to become the standard way to create and use SVG sprites. Fallback techniques can be created, of course, in one of many possible ways. Do you use SVG for your icon system? If so, which is your favourite technique? Do you know or have worked with other ways for creating SVG sprites? 2014 Sara Soueidan sarasoueidan 2014-12-16T00:00:00+00:00 https://24ways.org/2014/an-overview-of-svg-sprite-creation-techniques/ code
41 What Is Vagrant and Why Should I Care? If you run a web server, a database server and your scripting language(s) of choice on your main machine and you have not yet switched to using virtualisation in your workflow then this essay may be of some value to you. I know you exist because I bump into you daily: freelancers coming in to work on our projects; internet friends complaining about reinstalling a development environment because of an operating system upgrade; fellow agency owners who struggle to brief external help when getting a particular project up and running; or even hardcore back-end developers who “don’t do ops” and prefer to run their development stack of choice locally. There are many perfectly reasonable arguments as to why you may not have already made the switch, from being simply too busy, all the way through to a distrust of the new. I’ll admit that there are many new technologies or workflows that I hear of daily and instantly disregard because I have tool overload, that feeling I get when I hear about a new shiny thing and think “Well, what I do now works – I’ll leave it for others to play with.” If that’s you when it comes to Vagrant then I hope you’ll hear me out. The business case is compelling enough for you to make that switch; as a bonus it’s also really easy to get going. In this article we’ll start off by going through the high level, the tools available and how it all fits together. Then we’ll touch on the justification for making the switch, providing a few use cases that might resonate with you. Finally, I’ll provide a very simple example that you can follow to get yourself up and running. What? You already know what virtualisation is. You use the ability to run an operating system within another operating system every day. Whether that’s Parallels or VMware on your laptop or similar server-based tools that drive the ‘cloud’, squeezing lots of machines on to physical hardware and making it really easy to copy servers and even clusters of servers from one place to another. It’s an amazing technology which has changed the face of the internet over the past fifteen years. Simply put, Vagrant makes it really easy to work with virtual machines. According to the Vagrant docs: If you’re a designer, Vagrant will automatically set everything up that is required for that web app in order for you to focus on doing what you do best: design. Once a developer configures Vagrant, you don’t need to worry about how to get that app running ever again. No more bothering other developers to help you fix your environment so you can test designs. Just check out the code, vagrant up, and start designing. While I’m not sure I agree with the implication that all designers would get others to do the configuring, I think you’ll agree that the “Just check out the code… and start designing” premise is very compelling. You don’t need Vagrant to develop your web applications on virtual machines. All you need is a virtualisation software package, something like VMware Workstation or VirtualBox, and some code. Download the half-gigabyte operating system image that you want and install it. Then download and configure the stack you’ll be working with: let’s say Apache, MySQL, PHP. Then install some libraries, CuRL and ImageMagick maybe, and finally configure the ability to easily copy files from your machine to the new virtual one, something like Samba, or install an FTP server. Once this is all done, copy the code over, import the database, configure Apache’s virtual host, restart and cross your fingers. If you’re a bit weird like me then the above is pretty easy to do and secretly quite fun. Indeed, the amount of traffic to one of my more popular blog posts proves that a lot of people have been building themselves development servers from scratch for some time (or at least trying to anyway), whether that’s on virtual or physical hardware. Or you could use Vagrant. It allows you, or someone else, to specify in plain text how the machine’s virtual hardware should be configured and what should be installed on it. It also makes it insanely easy to get the code on the server. You check out your project, type vagrant up and start work. Why? It’s worth labouring the point that Vagrant makes it really easy; I mean look-no-tangle-of-wires-or-using-vim-and-loads-of-annoying-command-line-stuff easy to run a development environment. That’s all well and good, I hear you say, but there’s a steep learning curve, an overhead to switch. You’re busy and this all sounds great but you need to get on; you’ve got a career to build or a business to run and you don’t have time to learn new stuff right now. In short, what’s the business case? The business case involves saved time, a very low barrier to entry and the ability to give the exact same environment to somebody else. Getting your first development virtual machine running will take minutes, not counting download time. Seriously, use pre-built Vagrant files and provisioners (we’ll touch on this below) and you can start developing immediately. Once you’ve finished developing you can check in your changes, ask a colleague or freelancer to check them out, and then they run the code on the exact same machine – even if they are on the other side of the world and regardless of whether they are on Windows, Linux or Apple OS X. The configuration to build the machine isn’t a huge binary disk image that’ll take ages to download from Git; it’s two small text files that can be version controlled too, so you can see any changes made to the config and roll back if needed. No more ‘It works for me’ reports; no ‘Oh, I was using PHP 5.3.3, not PHP 5.3.11’ – you’re both working on exact same copies of the development environment. With a tested and verified provisioning file you’ll have the confidence that when you brief your next freelancer in to your team there won’t be that painful to and fro of getting the system up and running, where you’re on a Skype call and they are uttering the immortal words, ‘It still doesn’t work’. You know it works because you can run it too. This portability becomes even more important when you’re working on larger sites and systems. Need a load balancer? Multiple front-end servers and a clustered database back-end? No problem. Add each server into the same Vagrant file and a single command will build all of them. As you’ll know if you work on larger, business critical systems, keeping the operating systems in sync is a real problem: one server with a slightly different library causing sporadic and hard to trace issues is a genuine time black hole. Well, the good news is that you can use the same provisioning files to keep test and production machines in sync using your current build workflow. Let’s also not forget the most simple use case: a single developer with multiple websites running on a single machine. If that’s you and you switch to using Vagrant-managed virtual machines then the next time you upgrade your operating system or do a fresh install there’s no chance that things will all stop working. The server config is all tucked away in version control with your code. Just pull it down and carry on coding. OK, got it. Show me already If you want to try this out you’ll need to install the latest VirtualBox and Vagrant for your platform. If you already have VMware Workstation or another supported virtualisation package installed you can use that instead but you may need to tweak my Vagrant file below. Depending on your operating system, a reboot might also be wise. Note: the commands below were executed on my MacBook, but should also work on Windows and Linux. If you’re using Windows make sure to run the command prompt as Administrator or it’ll fall over when trying to update the hosts file. As a quick sanity check let’s just make sure that we have the vagrant command in our path, so fire up a terminal and check the version number: $ vagrant -v Vagrant 1.6.5 We’ve one final thing to install and that’s the vagrant-hostsupdater plugin. Once again, in your terminal: $ vagrant plugin install vagrant-hostsupdater Installing the 'vagrant-hostsupdater' plugin. This can take a few minutes... Installed the plugin 'vagrant-hostsupdater (0.0.11)'! Hopefully that wasn’t too painful for you. There are two things that you need to manage a virtual machine with Vagrant: a Vagrant file: this tells Vagrant what hardware to spin up a provisioning file: this tells Vagrant what to do on the machine To save you copying and pasting I’ve supplied you with a simple example (ZIP) containing both of these. Unzip it somewhere sensible and in your terminal make sure you are inside the Vagrant folder: $ cd where/you/placed/it/24ways $ ls -l -rw-r--r--@ 1 bealers staff 11055 9 Nov 09:16 bealers-24ways.md -rw-r--r--@ 1 bealers staff 118152 9 Nov 10:08 it-works.png drwxr-xr-x 5 bealers staff 170 8 Nov 22:54 vagrant $ cd vagrant/ $ ls -l -rw-r--r--@ 1 bealers staff 1661 8 Nov 21:50 Vagrantfile -rwxr-xr-x@ 1 bealers staff 3841 9 Nov 08:00 provision.sh The Vagrant file tells Vagrant how to configure the virtual hardware of your development machine. Skipping over some of the finer details, here’s what’s in that Vagrant file: www.vm.box = "ubuntu/trusty64" Use Ubuntu 14.04 for the VM’s OS. Vagrant will only download this once. If another project uses the same OS, Vagrant will use a cached version. www.vm.hostname = "bealers-24ways.dev" Set the machine’s hostname. If, like us, you’re using the vagrant-hostsupdater plugin, this will also get added to your hosts file, pointing to the virtual machine’s IP address. www.vm.provider :virtualbox do |vb| vb.customize ["modifyvm", :id, "--cpus", "2" ] end Here’s an example of configuring the virtual machine’s hardware on the fly. In this case we want two virtual processors. Note: this is specific for the VirtualBox provider, but you could also have a section for VMware or other supported virtualisation software. www.vm.network "private_network", ip: "192.168.13.37" This specifies that we want a private networking link between your computer and the virtual machine. It’s probably best to use a reserved private subnet like 192.168.0.0/16 or 10.0.0.0/8 www.vm.synced_folder "../", "/var/www/24ways", owner: "www-data", group: "www-data" A particularly handy bit of Vagrant magic. This maps your local 24ways parent folder to /var/www/24ways on the virtual machine. This means the virtual machine already has direct access to your code and so do you. There’s no messy copying or synchronisation – just edit your files and immediately run them on the server. www.vm.provision :shell, :path => "provision.sh" This is where we specify the provisioner, the script that will be executed on the machine. If you open up the provisioner you’ll see it’s a bash script that does things like: install Apache, PHP, MySQL and related libraries configure the libraries: set permissions, enable logging create a database and grant some access rights set up some code for us to develop on; in this case, fire up a vanilla WordPress installation To get this all up and running you simply need to run Vagrant from within the vagrant folder: $ vagrant up You should now get a Matrix-like stream of stuff shooting up the screen. If this is the first time Vagrant has used this particular operating system image – remember we’ve specified the latest version of Ubuntu – it’ll download the disc image and cache it for future reuse. Then all the packages are downloaded and installed and finally all our configuration steps occur incluing the download and configuration of WordPress. Halfway through proceedings it’s likely that the process will halt at a prompt something like this: ==> www: adding to (/etc/hosts) : 192.168.13.37 bealers-24ways.dev # VAGRANT: 2dbfbced1b1e79d2a0942728a0a57ece (www) / 899bd80d-4251-4f6f-91a0-d30f2d9918cc Password: You need to enter your password to give vagrant sudo rights to add the IP address and hostname mapping to your local hosts file. Once finished, fire up your browser and go to http://bealers-24ways.dev. You should see a default WordPress installation. The username for wp-admin is admin and the password is 24ways. If you take a look at your local filesystem the 24ways folder should now look like: $ cd ../ $ ls -l -rw-r--r--@ 1 bealers staff 13074 9 Nov 10:14 bealers-24ways.md drwxr-xr-x 21 bealers staff 714 9 Nov 10:06 code drwxr-xr-x 3 bealers staff 102 9 Nov 10:06 etc -rw-r--r--@ 1 bealers staff 118152 9 Nov 10:08 it-works.png drwxr-xr-x 5 bealers staff 170 9 Nov 10:03 vagrant -rwxr-xr-x 1 bealers staff 1315849 9 Nov 10:06 wp-cli $ cd vagrant/ $ ls -l -rw-r--r--@ 1 bealers staff 1661 9 Nov 09:41 Vagrantfile -rwxr-xr-x@ 1 bealers staff 3836 9 Nov 10:06 provision.sh The code folder contains all the WordPress files. You can edit these directly and refresh that page to see your changes instantly. Staying in the vagrant folder, we’ll now SSH to the machine and have a quick poke around. $ vagrant ssh Welcome to Ubuntu 14.04.1 LTS (GNU/Linux 3.13.0-39-generic x86_64) * Documentation: https://help.ubuntu.com/ System information as of Sun Nov 9 10:03:38 UTC 2014 System load: 1.35 Processes: 102 Usage of /: 2.7% of 39.34GB Users logged in: 0 Memory usage: 16% IP address for eth0: 10.0.2.15 Swap usage: 0% Graph this data and manage this system at: https://landscape.canonical.com/ Get cloud support with Ubuntu Advantage Cloud Guest: http://www.ubuntu.com/business/services/cloud 0 packages can be updated. 0 updates are security updates. vagrant@bealers-24ways:~$ You’re now logged in as the Vagrant user; if you want to become root this is easy: vagrant@bealers-24ways:~$ sudo su - root@bealers-24ways:~# Or you could become the webserver user, which is a good idea if you’re editing the web files directly on the server: root@bealers-24ways:~# su - www-data www-data@bealers-24ways:~$ www-data’s home directory is /var/www so we should be able to see our magically mapped files: www-data@bealers-24ways:~$ ls -l total 4 drwxr-xr-x 1 www-data www-data 306 Nov 9 10:09 24ways drwxr-xr-x 2 root root 4096 Nov 9 10:05 html www-data@bealers-24ways:~$ cd 24ways/ www-data@bealers-24ways:~/24ways$ ls -l total 1420 -rw-r--r-- 1 www-data www-data 13682 Nov 9 10:19 bealers-24ways.md drwxr-xr-x 1 www-data www-data 714 Nov 9 10:06 code drwxr-xr-x 1 www-data www-data 102 Nov 9 10:06 etc -rw-r--r-- 1 www-data www-data 118152 Nov 9 10:08 it-works.png drwxr-xr-x 1 www-data www-data 170 Nov 9 10:03 vagrant -rwxr-xr-x 1 www-data www-data 1315849 Nov 9 10:06 wp-cli We can also see some of our bespoke configurations: www-data@bealers-24ways:~/24ways$ cat /etc/php5/mods-available/siftware.ini upload_max_filesize = 15M log_errors = On display_errors = On display_startup_errors = On error_log = /var/log/apache2/php.log memory_limit = 1024M date.timezone = Europe/London www-data@bealers-24ways:~/24ways$ ls -l /etc/apache2/sites-enabled/ total 0 lrwxrwxrwx 1 root root 43 Nov 9 10:06 bealers-24ways.dev.conf -> /var/www/24ways/etc/bealers-24ways.dev.conf If you want to leave the server, simply type Ctrl+D a few times and you’ll be back where you started. www-data@bealers-24ways:~/24ways$ logout root@bealers-24ways:~# logout vagrant@bealers-24ways:~$ logout Connection to 127.0.0.1 closed. $ You can now halt the machine: $ vagrant halt ==> www: Attempting graceful shutdown of VM... ==> www: Removing hosts Bonus level The example I’ve provided isn’t very realistic. In the real world I’d expect the Vagrant file and provisioner to be included with the project and for it not to create the directory structure, which should already exist in your project. The same goes for the Apache VirtualHost file. You’ll also probably have a default SQL script to populate the database. As you work with Vagrant you might start to find bash provisioning to be quite limiting, especially if you are working on larger projects which use more than one server. In that case I would suggest you take a look at Ansible, Puppet or Chef. We use Ansible because we like YAML but they all do the same sort of thing. The main benefit is being able to use the same Vagrant provisioning scripts to also provision test, staging and production environments using your build workflows. Having to supply a password so the hosts file can be updated gets annoying very quicky so you can give Vagrant sudo rights: $ sudo visudo Add these lines to the bottom (Shift+G then i then Ctrl+V then Esc then :wq) Cmnd_Alias VAGRANT_HOSTS_ADD = /bin/sh -c echo "*" >> /etc/hosts Cmnd_Alias VAGRANT_HOSTS_REMOVE = /usr/bin/sed -i -e /*/ d /etc/hosts %staff ALL=(root) NOPASSWD: VAGRANT_HOSTS_ADD, VAGRANT_HOSTS_REMOVE Vagrant caches the operating system images that you download but it’ll download the installed software packages every time. You can get around this by using a plugin like vagrant-cachier or, if you’re really keen, maintain local Apt repositories (or whatever the equivalent is for your server architecture). At some point you might start getting a large number of virtual machines running on your poor hardware all at the same time, especially if you’re switching between projects a lot and each of those projects use lots of servers. We’re just getting to that stage now, so are considering a medium-term move to a containerised option like Docker, which seems to be maturing now. If you are keen not to use any command line tools whatsoever and you’re on OS X then you could check out Vagrant Manager as it looks quite shiny. Finally, there are a huge amount of resources to give you pre-built Vagrant machines from the likes of VVV for Wordpress, something similar for Perch, PuPHPet for generating various configurations, and a long list of pre-built operating systems at VagrantBox.es. Wrapping up Hopefully you can now see why it might be worthwhile to add Vagrant to your development workflow. Whether you’re an agency drafting in freelancers or a one-person band running lots of sites on your laptop using MAMP or something similar. Vagrant makes it easy to launch exact copies of the same machine in a repeatable and version controlled way. The learning curve isn’t too steep and, once configured, you can forget about it and focus on getting your work done. 2014 Darren Beale darrenbeale 2014-12-05T00:00:00+00:00 https://24ways.org/2014/what-is-vagrant-and-why-should-i-care/ process
40 Don’t Push Through the Pain In 2004, I lost my web career. In a single day, it was gone. I was in too much pain to use a keyboard, a Wacom tablet (I couldn’t even click the pen), or a trackball. Switching my mouse to use my left (non-dominant) hand only helped a bit; then that hand went, too. I tried all the easy-to-find equipment out there, except for expensive gizmos with foot pedals. I had tingling in my fingers—which, when I was away from the computer, would rhythmically move as if some other being controlled them. I worried about Parkinson’s because the movements were so dramatic. Pen on paper was painful. Finally, I discovered one day that I couldn’t even turn a doorknob. The only highlight was that I couldn’t dust, scrub, or vacuum. We were forced to hire someone to come in once a week for an hour to whip through the house. You can imagine my disappointment. My injuries had gradually slithered into my life without notice. I’d occasionally have sore elbows, or my wrist might ache for a day, or my shoulders feel tight. But nothing to keyboard home about. That’s the critical bit of news. One day, you’re pretty fine. The next day, you don’t have your job—or any job that requires the use of your hands and wrists. I had to walk away from the computer for over four months—and partially for several months more. That’s right: no income. If I hadn’t found a gifted massage therapist, the right book of stretches, the equipment I should have been using all along, and learned how to pay attention to my body—even just a little bit more—I quite possibly wouldn’t be writing this article today. I wouldn’t be writing anything, anywhere. Most of us have heard of (and even claimed to have read all of) Mihaly Csikszentmihalyi, author of Flow: The Psychology of Optimal Experience, who describes the state of flow—the place our minds go when we are fully engaged and in our element. This lovely state of highly focused activity is deeply satisfying, often creative, and quite familiar to many of us on the web who just can’t quit until the copy sings or the code is untangled or we get our highest score yet in Angry Birds. Our minds may enter that flow, but too often as our brains take flight, all else recedes. And we leave something very important behind. Our bodies. My body wasn’t made to make the same minute movements thousands of times a day, most days of the year, for decades, and neither was yours. The wear and tear sneaks up on you, especially if you’re the obsessive perfectionist that we all pretend not to be. Oh? You’re not obsessed? I wasn’t like this all the time, but I remember sitting across from my husband, eating dinner, and I didn’t hear a word he said. I’d left my brain upstairs in my office, where it was wrestling in a death match with the box model or, God help us all, IE 5.2. I was a writer, too, and I was having my first inkling that I was a content strategist. Work was exciting. I could sit up late, in the flow, fingers flying at warp speed. I could sit until those wretched birds outside mocked me with their damn, cheerful “Hurray, it’s morning!” songs. Suddenly, while, say, washing dishes, the one magical phrase that captured the essence of a voice or idea would pop up, and I would have mowed down small animals and toddlers to get to my computer and hammer out that website or article, to capture that thought before it escaped. Note my use of the word hammer. Sound at all familiar? But where was my body during my work? Jaw jutting forward to see the screen, feet oddly positioned—and then left in place like chunks of marble—back unsupported, fingers pounding the keys, wrists and arms permanently twisted in unnatural angles that we thought were natural. And clicking. Clicking, clicking, clicking that mouse. Thumbing tiny keyboards on phones. A lethal little gesture for tiny little tendons. Though I was fine from, say 1997 to 2004, by the end of 2004 this behavior culminated in disaster. I had repetitive stress injuries, aka repetitive motion injuries. As the Apple site says, “A brief exposure to these conditions would not cause harm. But a prolonged exposure may, in some people, result in reduced ability to function.” I’ll say. I frantically turned to people on lists and forums. “Try a track ball.” Already did that. “Try a tablet.” Worse. One person wrote, “I still come here once in a while and can type a couple sentences, but I’ve permanently got thoracic outlet syndrome and I’ll never work again.” Oh, beauteous web, oh, long-distance friends, farewell. The Wrist Bone’s Connected to the Brain Bone That variation on the old song tells part of the story. Most people (and many of their physicians) believe that tingling fingers and aching wrists MUST be carpel tunnel syndrome. Nope. If your neck juts forward, it tenses and stays tense the entire time you work in that position. Remember how your muscles felt after holding a landline phone with your neck tilted to one side for a long client meeting? Regrettable. Tensing your shoulders because your chair’s not designed properly puts you at risk for thoracic outlet syndrome, a career-killer if ever there was one. The nerves and tendons in your neck and shoulder refer down your arms, and muscles swell around nerves, causing pain and dysfunction. Your elbows have a tendon that is especially vulnerable to repetitive movements (think tennis elbow). Your wrists are performing something akin to a circus act with one thousand shows a day. So, all the fine tendons and ligaments in your fingers have problems that may not start at your wrists at all. Though some people truly do have carpal tunnel syndrome, my finger and wrist problems weren’t solved by heavily massaging my fingers (though, that was helpful, too) or my wrists. They were fixed by work on my neck, upper back, shoulders, arms, and elbows. This explains why many people have surgery for carpal tunnel syndrome and just months later say, “What?! How can I possibly have it again? I had an operation!” Well, fellow buckaroo, you may never have had carpel tunnel syndrome. You may have had—or perhaps will have—one long disaster area from your neck to your fingertips. How to Crawl Back Before trying extreme measures, you may be able to function again even if you feel hopeless. I managed to heal, and so have others, but I’ll always be at risk. As Jen Simmons, of The Web Ahead podcast and other projects told me, “It took a long time to injure myself. It took a long time to get back to where I was. My right arm between my elbow and wrist would start aching intermittently. Eventually, my arm even ached at night. I started each day with yesterday’s pain.” Simple measures, used consistently, helped her back. 1. Massage therapy I don’t remember what the rest of the world is like, but in Portland, Oregon, we have more than one massage therapy college. (Of course we do.) I saw a former teacher at the most respected school. This is not your “It was all so soothing. Why, I fell asleep!” massage. This is “Holy crap, he’s grinding his elbow into my armpit!“ massage therapy, with the emphasis on therapy. I owe him everything. Make sure you have someone who really knows what they’re doing. Get many referrals. Try a question, “Does my psoas muscle affect my back?” If they can’t answer it, flee. Regularly see the one you choose and after a while, depending on how injured you are, you may be able to taper off. 2. Change your equipment You may need to be hands-on with several pieces of equipment before you find the ones that don’t cause more pain. Many companies have restocking fees, charges to ship the equipment you want to return, and other retail atrocities. Always be sure to ask what the return policies are at any company before purchasing. Mice You may have more success than I did with equipment such as the Wacom tablet. Mine came with a pen, and it hurt to repetitively click it. Trackballs are another option but, for many, they are better at prevention than recovery. But let’s get to the really effective stuff. One of the biggest sources of pain is using your mouse. One major reason is that your hand and wrist are in a perpetually unnatural position and you’re also moving your arm quite a bit. Each time you move the mouse, it is placing stress on your neck, shoulders and arms, because you need to lift them slightly in order to move the mouse and you need to angle your wrist. You may also be too injured to use the trackpad all the time, and this mouse, the vertical mouse is a dandy preventative measure, too. Shaking up your patterns is a wise move. I have long fingers, not especially thin, yet the small size works best for me. (They have larger choices available.) What?! A sideways mouse? Yep. All the weight of your hand will be resting on it in the handshake position. Your forearms aren’t constantly twisting over hill and dale. You aren’t using any muscles in your wrist or hand. They are relaxing. You’ll adapt in a day, and oh, oh, what a relief it is. Keyboards I really liked doing business with the people at Kinesis-Ergo. (I’m not affiliated with them in any way.) They have the vertical mouse and a number of keyboards. The one that felt the most natural to me, and, once again, it only takes a day to adapt, is the Freestyle2 for the Mac. They have several options. I kept the keyboard halves attached to each other at first, and then spread them apart a little more. I recommend choosing one that slants and can separate. You can adjust the angle. For a little extra, they’ll make sure it’s all set up and ready to go for you. I’m guessing that some Googling will find you similar equipment, wherever you live. Warning: if you use the ergonomic keyboards, you may have fewer USB ports. The laptop will be too far away to see unless you find a satisfactory setup using a stand. This is the perfect excuse for purchasing a humongous display. You may not look cool while jetting coast to coast in your skinny jeans and what appears to be the old-time orthopedic shoe version of computing gear. But once you have rested and used many of these suggestions consistently, you may be able to use your laptop or other device in all its lovely sleekness during the trip. Other doohickies The Kinesis site and The Human Solution have a wide selection of ergonomic products: standing desks, ergonomically correct chairs, and, yes, even things with foot pedals. Explore! 3. Stop clicking, at least for a while Use keyboard shortcuts, but use them slowly. This is not the time to show off your skillz. You’ll be sort of like a recovering alcoholic, in that you’ll be a recovering repetitive stress survivor for the rest of your life, once you really injure yourself. Always be vigilant. There’s also a bit of software sold by The Human Solution and other places, and it was my salvation. It’s called the McNib for Macs, and the Nib for PCs. (I’ve only used the McNib.) It’s for click-free mousing. I found it tricky to use when writing markup and code, but you may become quite adept at it. A little rectangle pops up on your screen, you mouse over it and choose, let’s say, “Double-click.” Until you change that choice, if you mouse over a link or anything else, it will double-click it for you. All you do is glide your mouse around. Awkward for a day or two, but you’ll pick it up quickly. Though you can use it all day for work, even if you just use this for browsing LOLcats or Gary Vaynerchuk’s YouTube videos, it will help you by giving your fingers a sweet break. But here’s the sad news. The developer who invented this died a few years ago. (Yes, I used to speak to him on the phone.) While it is for sale, it isn’t compatible with Mac OS X Lion or anything subsequent. PowerPC strikes again. His site is still up. Demos for use with older software can be downloaded free at his old site, or at The Human Solution. Perhaps an enterprising developer can invent something that would provide this help, without interfering with patents. Rumor has it among ergonomic retailers (yes, I’m like a police dog sniffing my way to a criminal once I head down a trail) that his company was purchased by a company in China, with no update in sight. 4. Use built-in features That little microphone icon that comes up alongside the keyboard on your iPhone allows you to speak your message instead of incessantly thumbing it. I believe it works in any program that uses the keyboard. It’s not Siri. She’s for other things, like having a personal relationship with an inanimate object. Apple even has a good section on ergonomics. You think I’m intense about this subject? To improve your repetitive stress, Apple doesn’t want you to use oral contraceptives, alcohol, or tobacco, to which I say, “Have as much sex, bacon, and chocolate as possible to make up for it.” Apple’s info even has illustrations of things like a faucet dripping into what is labeled a bucket full of “TRAUMA.” Sounds like upgrading to Yosemite, but I digress. 5. Take breaks If it’s a game or other non-essential activity, take a break for a month. Fine, now that I’ve called games non-essential, I suppose you’ll all unfollow me on Twitter. 6. Whether you are sore or not, do stretches throughout the day This is a big one. Really big. The best book on the subject of repetitive stress injuries is Conquering Carpal Tunnel Syndrome and Other Repetitive Strain Injuries: A Self-Care Program by Sharon J. Butler. Don’t worry, most of it is illustrations. Pretend it’s a graphic novel. I’m notorious for never reading instructions, and who on earth reads the introduction of a book, unless they wrote it? I wrote a book a long time ago, and I bet my house, husband, and life savings that my own parents never read the intro. Well, I did read the intro to this book, and you should, too. Stretching correctly, in a way that doesn’t further hurt you, that keeps you flexible if you aren’t injured, that actually heals you, calls for precision. Read and you’ll see. The key is to stretch just until you start to feel the stretch, even if that’s merely a tiny movement. Don’t force anything past that point. Kindly nurse yourself back to health, or nurture your still-healthy body by stretching. Over the following days, weeks, months, you’ll be moving well past that initial stretch point. The book is brimming with examples. You only have to pick a few stretches, if this is too much to handle. Do it every single day. I can tell you some of the best ones for me, but it depends on the person. You’ll also discover in Butler’s book that areas that you think are the problem are sometimes actually adjacent to the muscle or tendon that is the source of the problem. Add a few stretches or two for that area, too. But please follow the instructions in the introduction. If you overdo it, or perform some other crazy-ass hijinks, as I would be tempted to do, I am not responsible for your outcome. I give you fair warning that I am not a healthcare provider. I’m just telling you as a friend, an untrained one, at that, who has been through this experience. 7. Follow good habits Develop habits like drinking lots of water (which helps with lactic acid buildup in muscles), looking away from the computer for twenty seconds every twenty to thirty minutes, eating right, and probably doing everything else your mother told you to do. Maybe this is a good time to bring up flossing your teeth, and going outside to play instead of watching TV. As your mom would say, “It’s a beautiful day outside, what are you kids doing in here?” 8. Speak instead of writing, if you can Amber Simmons, who is very smart and funny, once tweeted in front of the whole world that, “@carywood is a Skype whore.” I was always asking people on Twitter if we could Skype instead of using iChat or exchanging emails. (I prefer the audio version so I don’t have to, you know, do something drastic like comb my hair.) Keyboarding is tough on hands, whether you notice it or not at the time, and when doing rapid-fire back-and-forthing with people, you tend to speed up your typing and not take any breaks. This is a hand-killer. Voice chats have made such a difference for me that I am still a rabid Skype whore. Wait, did I say that out loud? Speak your text or emails, using Dragon Dictate or other software. In about 2005, accessibility and user experience design expert, Derek Featherstone, in Canada, and I, at home, chatted over the internet, each of us using a different voice-to-text program. The programs made so many mistakes communicating with each other that we began that sort of endless, tearful laughing that makes you think someone may need to call an ambulance. This type of software has improved quite a bit over the years, thank goodness. Lack of accessibility of any kind isn’t funny to Derek or me or to anyone who can’t use the web without pain. 9. Watch your position For example, if you lift up your arms to use the computer, or stare down at your laptop, you’ll need to rearrange your equipment. The internet has a lot of information about ideal ergonomic work areas. Please use a keyboard drawer. Be sure to measure the height carefully so that even a tented keyboard, like the one I recommend, will fit. I also recommend getting the version of the Freestyle with palm supports. Just these two measures did much to help both Jen Simmons and me. 10. If you need to take anti-inflammatories, stop working If you are all drugged up on ibuprofen, and pounding and clicking like mad, your body will not know when you are tired or injuring yourself. I don’t recommend taking these while using your computing devices. Perhaps just take it at night, though I’m not a fan of that category of medications. Check with your healthcare provider. At least ibuprofen is an anti-inflammatory, which may help you. In contrast, acetaminophen (paracetamol) only makes your body think it’s not in pain. Ice is great, as is switching back and forth between ice and heat. But again, if you need ice and ibuprofen you really need to take a major break. 11. Don’t forget the rest of your body I’ve zeroed in on my personal area of knowledge and experience, but you may be setting yourself up for problems in other areas of your body. There’s what is known to bad writers as “a veritable cornucopia” of information on the web about how to help the rest of your body. A wee bit of research on the web and you’ll discover simple exercises and stretches for the rest of your potential catastrophic areas: your upper back, your lower back, your legs, ankles, and eyes. Do gentle stretches, three or four times a day, rather than powering your way through. Ease into new equipment such as standing desks. Stretch those newly challenged areas until your body adapts. Pay attention to your body, even though I too often forget mine. 12. Remember the children Kids are using equipment to play highly addictive games or to explore amazing software, and if these call for repetitive motions, children are being set up for future injuries. They’ll grab hold of something, as parents out there know, and play it 3,742 times. That afternoon. Perhaps by the time they are adults, everything will just be holograms and mind-reading, but adult fingers and hands are used for most things in life, not just computing devices and phones with keyboards sized for baby chipmunks. I’ll be watching you Quickly now, while I (possibly) have your attention. Don’t move a muscle. Is your neck tense? Are you unconsciously lifting your shoulders up? How long since you stopped staring at the screen? How bright is your screen? Are you slumping (c’mon now, ‘fess up) and inviting sciatica problems? Do you have to turn your hands at an angle relative to your wrist in order to type? Uh-oh. That’s a bad one. Your hands, wrists, and forearms should be one straight line while keyboarding. Future you is begging you to change your ways. Don’t let your #ThrowbackThursday in 2020 say, “Here’s a photo from when I used to be able to do so many wonderful things that I can’t do now.” And, whatever you do, don’t try for even a nanosecond to push through the pain, or the next thing you know, you’ll be an unpaid extra in The Expendables 7. 2014 Carolyn Wood carolynwood 2014-12-06T00:00:00+00:00 https://24ways.org/2014/dont-push-through-the-pain/ business
39 Meet for Learning “I’ve never worked in a place like this,” said one of my direct reports during our daily stand-up meeting. And with that statement, my mind raced to the most important thing about lawyering that I’ve learned from decades of watching lawyers lawyer on TV: don’t ask a question you don’t know the answer to. But I couldn’t stop myself. I wanted to learn more. The thought developed in my mind. The words formed in my mouth. And the vocalization occurred: “A place like this?” “I’ve never worked where people are so honest and transparent about things.” Designing a learning-centered culture Before we started Center Centre, Jared Spool and I discussed both the larger goals and the smaller details of this new UX design school. We talked about things like user experience, curriculum, and structure. We discussed the pattern we saw in our research. Hiring managers told us time and again that great designers have excellent technical and interpersonal skills. But, more importantly, the best designers are lifelong learners—they are willing and able to learn how to do new things. Learning this led us to ask a critical question: how would we intentionally design a learning-centered experience? To craft the experience we were aiming for, we knew we had to create a learning-centered culture for our students and our employees. We knew that our staff would need to model the behaviors our students needed to learn. We knew the best way to shape the culture was to work with our direct reports—our directs—to develop the behaviors we wanted them to exemplify. To craft the experience we were aiming for, we knew we had to create a learning-centered culture for our students and our employees. We knew that our staff would need to model the behaviors our students needed to learn. Building a learning team Our learning-centered culture starts with our staff. We believe in transparency. Transparency builds trust. Effective organizations have effective teams who trust each other as individuals. One huge way we build that trust and provide opportunities for transparency is in our meetings. (I know, I know—meetings! Yuck!) But seriously, running and participating in effective meetings is a great opportunity to build a learning-centered culture. Meetings—when done well—allow individuals time to come together, to share, and to listen. These behaviors, executed on a consistent and regular basis, build honest and trusting relationships. An effective meeting is one that achieves the desired outcomes of that meeting. While different meetings aim for different results, at Center Centre all meetings have a secondary goal: meet for learning. A framework for learning-centered meetings We’ve developed a framework for our meetings. We use it for all our meetings, which means attendees know what to expect. It also saves us from reinventing the wheel in each meeting. These basic steps help our meetings focus on the valuable face-to-face interaction we’re having, and help us truly begin to learn from one another. An agenda for a staff meeting. Use effective meeting basics Prepare for the meeting before the meeting. If you’re running the meeting, prepare a typed agenda and share it before the meeting. Agendas have start times for each item. Start the meeting on time. Don’t wait for stragglers. Define ground rules. Get input from attendees. Recurring meetings don’t have to do this every time. Keep to the meeting agenda. Put off-topic questions and ideas in a parking lot, a visual document that everyone can see, so you can address the questions and ideas later. Finish on time. And if you’ve reached the meeting’s goals, finish early. Parking lots where ideas on sticky notes can be posted for later consideration. Focus to learn Have tech-free meetings: no laptops, no phones, no things with notifications. Bring a notebook and a pen. Take notes by hand. You’re not taking minutes, you’re writing to learn. Come with a learning mindset Ask: what are our goals for this meeting? (Hopefully answered by the meeting agenda.) Ask: what can I learn overall? Ask: what can I learn from each of my colleagues? Ask: what can I share that will help the team learn overall? Ask: what can I share that will help each of my colleagues learn? Investing in regularly scheduled learning-centered meetings At Center Centre, we have two types of recurring all-staff meetings: daily stand-ups and weekly staff meetings. (We are a small organization, so it makes sense to meet as an entire group.) Yes, that means we spend thirty minutes each day in stand-up, for a total of two and a half hours of stand-up meeting time each week. And, yes, we also have a weekly ninety-minute sit-down staff meeting on top of that. This investment in time is an investment in learning. We use these meetings to build our transparency, and, therefore, our trust. The regularity of these meetings helps us maintain ongoing, open sharing about our responsibilities, our successes, and our learning. For instance, we answer five questions in our stand-up: What did I get done since the last stand-up (I reported at)? What is my goal to accomplish before the next stand-up? What’s preventing me from getting these things done, if anything? What’s the highest risk or most unknown thing right now about what I’m trying to get done? What is the most important thing I learned since the last time we met and how will what I learned change the way I approach things in the future? Each person writes out their answers to these questions before the meeting. Each person brings their answers printed on paper to the meeting. And each person brings a pen to jot down notes. Notes compiled for a stand-up meeting. During the stand-up, each person shares their answers to the five questions. To sustain a learning-centered culture, the fifth question is the most important question to answer. It allows individual reflection focused on learning. Sometimes this isn’t an easy question to answer. It makes us stretch. It makes us think. By sharing our individual answers to the fifth question, we open ourselves up to the group. When we honestly share what we’ve learned, we openly admit that we didn’t know something. Sharing like this would be scary (and even risky) if we didn’t have a learning-centered culture. We often share the actual process of how we learned something. By listening, each of us is invited to learn more about the topic at hand, consider what more there is to learn about that topic, and even gain insights into other methods of learning—which can be applied to other topics. Sharing the answers to the fifth question also allows opportunities for further conversations. We often take what someone has individually learned and find ways to apply it for our entire team in support of our organization. We are, after all, learning together. Building individual learners We strive to grow together as a team at Center Centre, but we don’t lose sight of the importance of the individuals who form our team. As individuals, we bring our goals, dreams, abilities, and prior knowledge to the team. To build learning teams, we must build individual learners. A team made up of lifelong learners, who share their learning and learn from each other, is a team that will continually produce better results. As a manager, I need to meet each direct where they are with their current abilities and knowledge. Then, I can help them take their skills and knowledge base to the next levels. This process requires each individual direct to engage in professional development. We believe effective managers help their directs engage in behaviors that support growth and development. Effective managers encourage and support learning. Our weekly one-on-ones One way we encourage learning is through weekly one-on-ones. Each of my directs meets with me, individually, for thirty minutes each week. The meeting is their meeting. It is not my meeting. My direct sets the agenda. They talk about what they want to talk about. They can talk about work. They can talk about things outside of work. They can talk about their health, their kids, and even their cat. Whatever is important to them is important to me. I listen. I take notes. Although the direct sets the specific agenda, the meeting has three main parts. Approximately ten minutes for them (the direct), ten minutes for me (the manager), and ten minutes for us to talk about their future within—and beyond—our organization. Coaching for future performance The final third of our one-on-one is when I coach my directs. Coaching looks to the direct’s future performance. It focuses on developing the direct’s skills. Coaching isn’t hard. It doesn’t take much time. For me, it usually takes less than five minutes a week during a one-on-one. The first time I coach one of my directs, I ask them to brainstorm about the skills they want to improve. They usually already have an idea about this. It’s often something they’ve wanted to work on for some time, but didn’t think they had the time or the knowhow to improve. If a direct doesn’t know what they want to improve, we discuss their job responsibilities—specifically the aspects of the job that concern them. Coaching provides an opportunity for me to ask, “In your job, what are the required skills that you feel like you don’t have (or know well enough, or perform effectively, or use with ease)?” Sometimes I have to remind a direct that it’s okay not to know how to do something (even if it’s a required part of their job). After all, our organization is a learning organization. In a learning organization, no one knows everything but everyone is willing to learn anything. After we review the job responsibilities together, I ask my direct what skill they’d like to work to improve. Whatever they choose, we focus on that skill for coaching—I’ve found my directs work better when they’re internally motivated. Sometimes the first time I talk with a direct about coaching, they get a bit anxious. If this happens, I share a personal story about my professional learning journey. I say something like: I didn’t know how to make a school before we started to make Center Centre. I didn’t know how to manage an entire team of people—day in and day out—until I started managing a team of people every day. When I realized that I was the boss—and that the success of the school would hinge, at least in part, on my skills as a manager—I was a bit terrified. I was missing an important skill set that I needed to know (and I needed to know well). When I first understood this, I felt bad—like I should have already known how to be a great manager. But then I realized, I’d never faced this situation. I’d never needed to know how to use this skill set in this way. I worked through my anxiety about feeling inadequate. I decided I’d better learn how to be an effective manager because the school needed me to be one. You needed me to be one. Every day, I work to improve my management skills. You’ve probably noticed that some days I’m better at it than others. I try not to beat myself up about this, although it’s hard—I’d like to be perfect at it. But I’m not. I know that if I make a conscious, daily effort to learn how to be a better manager, I’ll continue to improve. So that’s what I do. Every day I learn. I learn by doing. I learn how to be better than I was the day before. That’s what I ask of you. Once we determine the skill the direct wants to learn, we figure out how they can go about learning it. I ask: “How could you learn this skill?” We brainstorm for two or three minutes about this. We write down every idea that comes to mind, and we write it so both of us can easily see the options (both whiteboards and sticky notes on the wall work well for this exercise). Read a book. Research online. Watch a virtual seminar. Listen to a podcast. Talk to a mentor. Reach out to an expert. Attend a conference. Shadow someone else while they do the skill. Join a professional organization. The goal is to get the direct on a path of self-development. I’m coaching their development, but I’m not the main way my direct will learn this new skill. I ask my direct which path seems like the best place to start. I let them choose whatever option they want (as long as it works with our budget). They are more likely to follow through if they are in control of this process. Next, we work to break down the selected path into tasks. We only plan one week’s worth of tasks. The tasks are small, and the deadlines are short. My direct reports when each task is completed. At our next one-on-one, I ask my direct about their experience learning this new skill. Rinse. Repeat. That’s it. I spend five minutes a week talking with each direct about their individual learning. They develop their professional skills, and together we’re creating a learning-centered culture. Asking questions I don’t know the answer to When my direct said, “I’ve never worked where people are so honest and transparent about things,” it led me to believe that all this is working. We are building a learning-centered culture. This week I was reminded that creating a learning-centered culture starts not just with the staff, but with me. When I challenge myself to learn and then share what I’m currently learning, my directs want to learn more about what I’m learning about. For example, I decided I needed to improve my writing skills. A few weeks ago, I realized that I was sorely out of practice and I felt like I had lost my voice. So I started to write. I put words on paper. I felt overwhelmed. I felt like I didn’t know how to write anymore (at least not well or effectively). I bought some books on writing (mostly Peter Elbow’s books like Writing with Power, Writing Without Teachers, and Vernacular Eloquence), and I read them. I read them all. Reading these books was part of my personal coaching. I used the same steps to coach myself as I use with my directs when I coach them. In stand-ups, I started sharing what I accomplished (like I completed one of the books) and what I learned by doing—specific things, like engaging in freewriting and an open-ended writing process. This week, I went to lunch with one of my directs. She said, “You’ve been talking about freewriting a lot. You’re really excited about it. Freewriting seems like it’s helping your writing process. Would you tell me more about it?” So I shared the details with her. I shared the reasons why I think freewriting is helping. I’m not focused on perfection. Instead, each day I’m focused on spending ten, uninterrupted minutes writing down whatever comes to my mind. It’s opening my writing mind. It’s allowing my words to flow more freely. And it’s helping me feel less self-conscious about my writing. She said, “Leslie, when you say you’re self-conscious about your writing, I laugh. Not because it’s funny. But because when I read what you write, I think, ‘What is there to improve?’ I think you’re a great writer. It’s interesting to know that you think you can be a better writer. I like learning about your learning process. I think I could do freewriting. I’m going to give it a try.” There’s something magical about all of this. I’m not even sure I can eloquently put it into words. I just know that our working environment is something very different. I’ve never experienced anything quite like it. Somehow, by sharing that I don’t know everything and that I’m always working to learn more, I invite my directs to be really open about what they don’t know. And they see it’s possible always to learn and grow. I’m glad I ignore all the lawyering I’ve learned from watching TV. I’m glad I ask the questions I don’t know the answers to. And I’m glad my directs do the same. When we meet for learning, we accelerate and amplify the learning process—building individual learners and learning teams. Embracing the unknown and working toward understanding is what makes our culture a learning-centered culture. Photos by Summer Kohlhorst. 2014 Leslie Jensen-Inman lesliejenseninman 2014-12-20T00:00:00+00:00 https://24ways.org/2014/meet-for-learning/ process
38 Websites of Christmas Past, Present and Future The websites of Christmas past The first website was created at CERN. It was launched on 20 December 1990 (just in time for Christmas!), and it still works today, after twenty-four years. Isn’t that incredible?! Why does this website still work after all this time? I can think of a few reasons. First, the authors of this document chose HTML. Of course they couldn’t have known back then the extent to which we would be creating documents in HTML, but HTML always had a lot going for it. It’s built on top of plain text, which means it can be opened in any text editor, and it’s pretty readable, even without any parsing. Despite the fact that HTML has changed quite a lot over the past twenty-four years, extensions to the specification have always been implemented in a backwards-compatible manner. Reading through the 1992 W3C document HTML Tags, you’ll see just how it has evolved. We still have h1 – h6 elements, but I’d not heard of the <plaintext> element before. Despite being deprecated since HTML2, it still works in several browsers. You can see it in action on my website. As well as being written in HTML, there is no run-time compilation of code; the first website simply consists of HTML files transmitted over the web. Due to its lack of complexity, it stood a good chance of surviving in the turbulent World Wide Web. That’s all well and good for a simple, static website. But websites created today are increasingly interactive. Many require a login and provide experiences that are tailored to the individual user. This type of dynamic website requires code to be executed somewhere. Traditionally, dynamic websites would execute such code on the server, and transmit a simple HTML file to the user. As far as the browser was concerned, this wasn’t much different from the first website, as the additional complexity all happened before the document was sent to the browser. Doing it all in the browser In 2003, the first single page interface was created at slashdotslash.com. A single page interface or single page app is a website where the page is created in the browser via JavaScript. The benefit of this technique is that, after the initial page load, subsequent interactions can happen instantly, or very quickly, as they all happen in the browser. When software runs on the client rather than the server, it is often referred to as a fat client. This means that the bulk of the processing happens on the client rather than the server (which can now be thin). A fat client is preferred over a thin client because: It takes some processing requirements away from the server, thereby reducing the cost of servers (a thin server requires cheaper, or fewer servers). They can often continue working offline, provided no server communication is required to complete tasks after initial load. The latency of internet communications is bypassed after initial load, as interactions can appear near instantaneous when compared to waiting for a response from the server. But there are also some big downsides, and these are often overlooked: They can’t work without JavaScript. Obviously JavaScript is a requirement for any client-side code execution. And as the UK Government Digital Service discovered, 1.1% of their visitors did not receive JavaScript enhancements. Of that 1.1%, 81% had JavaScript enabled, but their browsers failed to execute it (possibly due to dropping the internet connection). If you care about 1.1% of your visitors, you should care about the non-JavaScript experience for your website. The browser needs to do all the processing. This means that the hardware it runs on needs to be fast. It also means that we require all clients to have largely the same capabilities and browser APIs. The initial payload is often much larger, and nothing will be rendered for the user until this payload has been fully downloaded and executed. If the connection drops at any point, or the code fails to execute owing to a bug, we’re left with the non-JavaScript experience. They are not easily indexed as every crawler now needs to run JavaScript just to receive the content of the website. These are not merely edge case issues to shirk off. The first three issues will affect some of your visitors; the fourth affects everyone, including you. What problem are we trying to solve? So what can be done to address these issues? Whereas fat clients solve some inherent issues with the web, they seem to create as many problems. When attempting to resolve any issue, it’s always good to try to uncover the original problem and work forwards from there. One of the best ways to frame a problem is as a user story. A user story considers the who, what and why of a need. Here’s a template: As a {who} I want {what} so that {why} I haven’t got a specific project in mind, so let’s refer to the who as user. Here’s one that could explain the use of thick clients. As a user I want the site to respond to my actions quickly so that I get immediate feedback when I do something. This user story could probably apply to a great number of websites, but so could this: As a user I want to get to the content quickly, so that I don’t have to wait too long to find out what the site is all about or get the content I need. A better solution How can we balance both these user needs? How can we have a website that loads fast, and also reacts fast? The solution is to have a thick server, that serves the complete document, and then a thick client, that manages subsequent actions and replaces parts of the page. What we’re talking about here is simply progressive enhancement, but from the user’s perspective. The initial payload contains the entire document. At this point, all interactions would happen in a traditional way using links or form elements. Then, once we’ve downloaded the JavaScript (asynchronously, after load) we can enhance the experience with JavaScript interactions. If for whatever reason our JavaScript fails to download or execute, it’s no biggie – we’ve already got a fully functioning website. If an API that we need isn’t available in this browser, it’s not a problem. We just fall back to the basic experience. This second point, of having some minimum requirement for an enhanced experience, is often referred to as cutting the mustard, first used in this sense by the BBC News team. Essentially it’s an if statement like this: if('querySelector' in document && 'localStorage' in window && 'addEventListener' in window) { // bootstrap the JavaScript application } This code states that the browser must support the following methods before downloading and executing the JavaScript: document.querySelector (can it find elements by CSS selectors) window.localStorage (can it store strings) window.addEventListener (can it bind to events in a standards-compliant way) These three properties are what the BBC News team decided to test for, as they are present in their website’s JavaScript. Each website will have its own requirements. The last method, window.addEventListener is in interesting one. Although it’s simple to bind to events on IE8 and earlier, these browsers have very inconsistent support for standards. Making any JavaScript-heavy website work on IE8 and earlier is a painful exercise, and comes at a cost to all users on other browsers, as they’ll download unnecessary code to patch support for IE. JavaScript API support by browser. I discovered that IE8 supports 12% of the current JavaScript APIs, while IE9 supports 16%, and IE10 51%. It seems, then, that IE10 could be the earliest version of IE that I’d like to develop JavaScript for. That doesn’t mean that users on browsers earlier than 10 can’t use the website. On the contrary, they get the core experience, and because it’s just HTML and CSS, it’s much more likely to be bug-free, and could even provide a better experience than trying to run JavaScript in their browser. They receive the thin client experience. By reducing the number of platforms that our enhanced JavaScript version supports, we can better focus our efforts on those platforms and offer an even greater experience to those users. But we can only do that if we use progressive enhancement. Otherwise our website would be completely broken for all other users. So what we have is a thick server, capable of serving the entire website to our users, complete with all core functionality needed for our users to complete their tasks; and we have a thick client on supported browsers, which can bring an even greater experience to those users. This is all transparent to users. They may notice that the website seems snappier on the new iPhone they received for Christmas than on the Windows 7 machine they got five years ago, but then they probably expected it to be faster on their iPhone anyway. Isn’t this just more work? It’s true that making a thick server and a thick client is more work than just making one or the other. But there are some big advantages: The website works for everyone. You can decide when users get the enhanced experience. You can enhance features in an iterative (or agile) manner. When the website breaks, it doesn’t break down. The more you practise this approach, the quicker you will become. The websites of Christmas present The best way to discover websites using this technique of progressive enhancement is to disable JavaScript and see if the website breaks. I use the Web Developer extension, which is available for Chrome and Firefox. It lets me quickly disable JavaScript. Web Developer extension. 24 ways works with and without JavaScript. Try using the menu icon to view the navigation. Without JavaScript, it’s a jump link to the bottom of the page, but with JavaScript, the menu slides in from the right. 24 ways navigation with JavaScript disabled. 24 ways navigation with working JavaScript. Google search will also work without JavaScript. You won’t get instant search results or any prerendering, because those are enhancements. For a more app-like example, try using Twitter. Without JavaScript, it still works, and looks nearly identical. But when you load JavaScript, links open in modal windows and all pages are navigated much quicker, as only the content that has changed is loaded. You can read about how they achieved this in Twitter’s blog posts Improving performance on twitter.com and Implementing pushState for twitter.com. Unfortunately Facebook doesn’t use progressive enhancement, which not only means that the website doesn’t work without JavaScript, but it takes longer to load. I tested it on WebPagetest and if you compare the load times of Twitter and Facebook, you’ll notice that, despite putting similar content on the page, Facebook takes two and a half times longer to render the core content on the page. Facebook takes two and a half times longer to load than Twitter. Websites of Christmas yet to come Every project is different, and making a website that enjoys a long life, or serves a larger number of users may or may not be a high priority. But I hope I’ve convinced you that it certainly is possible to look to the past and future simultaneously, and that there can be significant advantages to doing so. 2014 Josh Emerson joshemerson 2014-12-08T00:00:00+00:00 https://24ways.org/2014/websites-of-christmas-past-present-and-future/ code
37 JavaScript Modules the ES6 Way JavaScript admittedly has plenty of flaws, but one of the largest and most prominent is the lack of a module system: a way to split up your application into a series of smaller files that can depend on each other to function correctly. This is something nearly all other languages come with out of the box, whether it be Ruby’s require, Python’s import, or any other language you’re familiar with. Even CSS has @import! JavaScript has nothing of that sort, and this has caused problems for application developers as they go from working with small websites to full client-side applications. Let’s be clear: it doesn’t mean the new module system in the upcoming version of JavaScript won’t be useful to you if you’re building smaller websites rather than the next Instagram. Thankfully, the lack of a module system will soon be a problem of the past. The next version of JavaScript, ECMAScript 6, will bring with it a full-featured module and dependency management solution for JavaScript. The bad news is that it won’t be landing in browsers for a while yet – but the good news is that the specification for the module system and how it will look has been finalised. The even better news is that there are tools available to get it all working in browsers today without too much hassle. In this post I’d like to give you the gift of JS modules and show you the syntax, and how to use them in browsers today. It’s much simpler than you might think. What is ES6? ECMAScript is a scripting language that is standardised by a company called Ecma International. JavaScript is an implementation of ECMAScript. ECMAScript 6 is simply the next version of the ECMAScript standard and, hence, the next version of JavaScript. The spec aims to be fully comfirmed and complete by the end of 2014, with a target initial release date of June 2015. It’s impossible to know when we will have full feature support across the most popular browsers, but already some ES6 features are landing in the latest builds of Chrome and Firefox. You shouldn’t expect to be able to use the new features across browsers without some form of additional tooling or library for a while yet. The ES6 module spec The ES6 module spec was fully confirmed in July 2014, so all the syntax I will show you in this article is not expected to change. I’ll first show you the syntax and the new APIs being added to the language, and then look at how to use them today. There are two parts to the new module system. The first is the syntax for declaring modules and dependencies in your JS files, and the second is a programmatic API for loading in modules manually. The first is what most people are expected to use most of the time, so it’s what I’ll focus on more. Module syntax The key thing to understand here is that modules have two key components. First, they have dependencies. These are things that the module you are writing depends on to function correctly. For example, if you were building a carousel module that used jQuery, you would say that jQuery is a dependency of your carousel. You import these dependencies into your module, and we’ll see how to do that in a minute. Second, modules have exports. These are the functions or variables that your module exposes publicly to anything that imports it. Using jQuery as the example again, you could say that jQuery exports the $ function. Modules that depend on and hence import jQuery get access to the $ function, because jQuery exports it. Another important thing to note is that when I discuss a module, all I really mean is a JavaScript file. There’s no extra syntax to use other than the new ES6 syntax. Once ES6 lands, modules and files will be analogous. Named exports Modules can export multiple objects, which can be either plain old variables or JavaScript functions. You denote something to be exported with the export keyword: export function double(x) { return x + x; }; You can also store something in a variable then export it. If you do that, you have to wrap the variable in a set of curly braces. var double = function(x) { return x + x; } export { double }; A module can then import the double function like so: import { double } from 'mymodule'; double(2); // 4 Again, curly braces are required around the variable you would like to import. It’s also important to note that from 'mymodule' will look for a file called mymodule.js in the same directory as the file you are requesting the import from. There is no need to add the .js extension. The reason for those extra braces is that this syntax lets you export multiple variables: var double = function(x) { return x + x; } var square = function(x) { return x * x; } export { double, square } I personally prefer this syntax over the export function …, but only because it makes it much clearer to me what the module exports. Typically I will have my export {…} line at the bottom of the file, which means I can quickly look in one place to determine what the module is exporting. A file importing both double and square can do so in just the way you’d expect: import { double, square } from 'mymodule'; double(2); // 4 square(3); // 9 With this approach you can’t easily import an entire module and all its methods. This is by design – it’s much better and you’re encouraged to import just the functions you need to use. Default exports Along with named exports, the system also lets a module have a default export. This is useful when you are working with a large library such as jQuery, Underscore, Backbone and others, and just want to import the entire library. A module can define its default export (it can only ever have one default export) like so: export default function(x) { return x + x; } And that can be imported: import double from 'mymodule'; double(2); // 4 This time you do not use the curly braces around the name of the object you are importing. Also notice how you can name the import whatever you’d like. Default exports are not named, so you can import them as anything you like: import christmas from 'mymodule'; christmas(2); // 4 The above is entirely valid. Although it’s not something that is used too often, a module can have both named exports and a default export, if you wish. One of the design goals of the ES6 modules spec was to favour default exports. There are many reasons behind this, and there is a very detailed discussion on the ES Discuss site about it. That said, if you find yourself preferring named exports, that’s fine, and you shouldn’t change that to meet the preferences of those designing the spec. Programmatic API Along with the syntax above, there is also a new API being added to the language so you can programmatically import modules. It’s pretty rare you would use this, but one obvious example is loading a module conditionally based on some variable or property. You could easily import a polyfill, for example, if the user’s browser didn’t support a feature your app relied on. An example of doing this is: if(someFeatureNotSupported) { System.import('my-polyfill').then(function(myPolyFill) { // use the module from here }); } System.import will return a promise, which, if you’re not familiar, you can read about in this excellent article on HTMl5 Rocks by Jake Archibald. A promise basically lets you attach callback functions that are run when the asynchronous operation (in this case, System.import), is complete. This programmatic API opens up a lot of possibilities and will also provide hooks to allow you to register callbacks that will run at certain points in the lifetime of a module. Those hooks and that syntax are slightly less set in stone, but when they are confirmed they will provide really useful functionality. For example, you could write code that would run every module that you import through something like JSHint before importing it. In development that would provide you with an easy way to keep your code quality high without having to run a command line watch task. How to use it today It’s all well and good having this new syntax, but right now it won’t work in any browser – and it’s not likely to for a long time. Maybe in next year’s 24 ways there will be an article on how you can use ES6 modules with no extra work in the browser, but for now we’re stuck with a bit of extra work. ES6 module transpiler One solution is to use the ES6 module transpiler, a compiler that lets you write your JavaScript using the ES6 module syntax (actually a subset of it – not quite everything is supported, but the main features are) and have it compiled into either CommonJS-style code (CommonJS is the module specification that NodeJS and Browserify use), or into AMD-style code (the spec RequireJS uses). There are also plugins for all the popular build tools, including Grunt and Gulp. The advantage of using this transpiler is that if you are already using a tool like RequireJS or Browserify, you can drop the transpiler in, start writing in ES6 and not worry about any additional work to make the code work in the browser, because you should already have that set up already. If you don’t have any system in place for handling modules in the browser, using the transpiler doesn’t really make sense. Remember, all this does is convert ES6 module code into CommonJS- or AMD-compliant JavaScript. It doesn’t do anything to help you get that code running in the browser, but if you have that part sorted it’s a really nice addition to your workflow. If you would like a tutorial on how to do this, I wrote a post back in June 2014 on using ES6 with the ES6 module transpiler. SystemJS Another solution is SystemJS. It’s the best solution in my opinion, particularly if you are starting a new project from scratch, or want to use ES6 modules on a project where you have no current module system in place. SystemJS is a spec-compliant universal module loader: it loads ES6 modules, AMD modules, CommonJS modules, as well as modules that just add a variable to the global scope (window, in the browser). To load in ES6 files, SystemJS also depends on two other libraries: the ES6 module loader polyfill; and Traceur. Traceur is best accessed through the bower-traceur package, as the main repository doesn’t have an easy to find downloadable version. The ES6 module load polyfill implements System.import, and lets you load in files using it. Traceur is an ES6-to-ES5 module loader. It takes code written in ES6, the newest version of JavaScript, and transpiles it into ES5, the version of JavaScript widely implemented in browsers. The advantage of this is that you can play with the new features of the language today, even though they are not supported in browsers. The drawback is that you have to run all your files through Traceur every time you save them, but this is easily automated. Additionally, if you use SystemJS, the Traceur compilation is done automatically for you. All you need to do to get SystemJS running is to add a <script> element to load SystemJS into your webpage. It will then automatically load the ES6 module loader and Traceur files when it needs them. In your HTML you then need to use System.import to load in your module: <script> System.import('./app'); </script> When you load the page, app.js will be asynchronously loaded. Within app.js, you can now use ES6 modules. SystemJS will detect that the file is an ES6 file, automatically load Traceur, and compile the file into ES5 so that it works in the browser. It does all this dynamically in the browser, but there are tools to bundle your application in production, so it doesn’t make a lot of requests on the live site. In development though, it makes for a really nice workflow. When working with SystemJS and modules in general, the best approach is to have a main module (in our case app.js) that is the main entry point for your application. app.js should then be responsible for loading all your application’s modules. This forces you to keep your application organised by only loading one file initially, and having the rest dealt with by that file. SystemJS also provides a workflow for bundling your application together into one file. Conclusion ES6 modules may be at least six months to a year away (if not more) but that doesn’t mean they can’t be used today. Although there is an overhead to using them now – with the work required to set up SystemJS, the module transpiler, or another solution – that doesn’t mean it’s not worthwhile. Using any module system in the browser, whether that be RequireJS, Browserify or another alternative, requires extra tooling and libraries to support it, and I would argue that the effort to set up SystemJS is no greater than that required to configure any other tool. It also comes with the extra benefit that when the syntax is supported in browsers, you get a free upgrade. You’ll be able to remove SystemJS and have everything continue to work, backed by the native browser solution. If you are starting a new project, I would strongly advocate using ES6 modules. It is a syntax and specification that is not going away at all, and will soon be supported in browsers. Investing time in learning it now will pay off hugely further down the road. Further reading If you’d like to delve further into ES6 modules (or ES6 generally) and using them today, I recommend the following resources: ECMAScript 6 modules: the final syntax by Axel Rauschmayer Practical Workflows for ES6 Modules by Guy Bedford ECMAScript 6 resources for the curious JavaScripter by Addy Osmani Tracking ES6 support by Addy Osmani ES6 Tools List by Addy Osmani Using Grunt and the ES6 Module Transpiler by Thomas Boyt JavaScript Modules and Dependencies with jspm by myself Using ES6 Modules Today by Guy Bedford 2014 Jack Franklin jackfranklin 2014-12-03T00:00:00+00:00 https://24ways.org/2014/javascript-modules-the-es6-way/ code
36 Naming Things There are only two hard things in computer science: cache invalidation and naming things. Phil Karlton Being a professional web developer means taking responsibility for the code you write and ensuring it is comprehensible to others. Having a documented code style is one means of achieving this, although the size and type of project you’re working on will dictate the conventions used and how rigorously they are enforced. Working in-house may mean working with multiple developers, perhaps in distributed teams, who are all committing changes – possibly to a significant codebase – at the same time. Left unchecked, this codebase can become unwieldy. Coding conventions ensure everyone can contribute, and help build a product that works as a coherent whole. Even on smaller projects, perhaps working within an agency or by yourself, at some point the resulting product will need to be handed over to a third party. It’s sensible, therefore, to ensure that your code can be understood by those who’ll eventually take ownership of it. Put simply, code is read more often than it is written or changed. A consistent and predictable naming scheme can make code easier for other developers to understand, improve and maintain, presumably leaving them free to worry about cache invalidation. Let’s talk about semantics Names not only allow us to identify objects, but they can also help us describe the objects being identified. Semantics (the meaning or interpretation of words) is the cornerstone of standards-based web development. Using appropriate HTML elements allows us to create documents and applications that have implicit structural meaning. Thanks to HTML5, the vocabulary we can choose from has grown even larger. HTML elements provide one level of meaning: a widely accepted description of a document’s underlying structure. It’s only with the mutual agreement of browser vendors and developers that <p> indicates a paragraph. Yet (with the exception of widely accepted microdata and microformat schemas) only HTML elements convey any meaning that can be parsed consistently by user agents. While using semantic values for class names is a noble endeavour, they provide no additional information to the visitor of a website; take them away and a document will have exactly the same semantic value. I didn’t always think this was the case, but the real world has a habit of changing your opinion. Much of my thinking around semantics has been informed by the writing of my peers. In “About HTML semantics and front-end architecture”, Nicholas Gallagher wrote: The important thing for class name semantics in non-trivial applications is that they be driven by pragmatism and best serve their primary purpose – providing meaningful, flexible, and reusable presentational/behavioural hooks for developers to use. These thoughts are echoed by Harry Roberts in his CSS Guidelines: The debate surrounding semantics has raged for years, but it is important that we adopt a more pragmatic, sensible approach to naming things in order to work more efficiently and effectively. Instead of focussing on ‘semantics’, look more closely at sensibility and longevity – choose names based on ease of maintenance, not for their perceived meaning. Naming methodologies Front-end development has undergone a revolution in recent years. As the projects we’ve worked on have grown larger and more important, our development practices have matured. The pros and cons of object-orientated approaches to CSS can be endlessly debated, yet their introduction has highlighted the usefulness of having documented naming schemes. Jonathan Snook’s SMACSS (Scalable and Modular Architecture for CSS) collects style rules into five categories: base, layout, module, state and theme. This grouping makes it clear what each rule does, and is aided by a naming convention: By separating rules into the five categories, naming convention is beneficial for immediately understanding which category a particular style belongs to and its role within the overall scope of the page. On large projects, it is more likely to have styles broken up across multiple files. In these cases, naming convention also makes it easier to find which file a style belongs to. I like to use a prefix to differentiate between layout, state and module rules. For layout, I use l- but layout- would work just as well. Using prefixes like grid- also provide enough clarity to separate layout styles from other styles. For state rules, I like is- as in is-hidden or is-collapsed. This helps describe things in a very readable way. SMACSS is more a set of suggestions than a rigid framework, so its ideas can be incorporated into your own practice. Nicholas Gallagher’s SUIT CSS project is far more strict in its naming conventions: SUIT CSS relies on structured class names and meaningful hyphens (i.e., not using hyphens merely to separate words). This helps to work around the current limits of applying CSS to the DOM (i.e., the lack of style encapsulation), and to better communicate the relationships between classes. Over the last year, I’ve favoured a BEM-inspired approach to CSS. BEM stands for block, element, modifier, which describes the three types of rule that contribute to the style of a single component. This means that, given the following markup: <ul class=“sleigh”> <li class=“sleigh__reindeer sleigh__reindeer––famous”>Rudolph</li> <li class=“sleigh__reindeer”>Dasher</li> <li class=“sleigh__reindeer”>Dancer</li> <li class=“sleigh__reindeer”>Prancer</li> <li class=“sleigh__reindeer”>Vixen</li> <li class=“sleigh__reindeer”>Comet</li> <li class=“sleigh__reindeer”>Cupid</li> <li class=“sleigh__reindeer”>Dunder</li> <li class=“sleigh__reindeer”>Blixem</li> </ul> I know that: .sleigh is a containing block or component. .sleigh__reindeer is used only as a descendent element of .sleigh. .sleigh__reindeer––famous is used only as a modifier of .sleigh__reindeer. With this naming scheme in place, I know which styles relate to a particular component, and which are shared. Beyond reducing specificity-related head-scratching, this approach has given me a framework within which I can consistently label items, and has sped up my workflow considerably. Each of these methodologies shows that any robust CSS naming convention will have clear rules around case (lowercase, camelCase, PascalCase) and the use of special (allowed) characters like hyphens and underscores. What makes for a good name? Regardless of higher-level conventions, there’s no getting away from the fact that, at some point, we’re still going to have to name things. Recognising that classes should be named with other developers in mind, what makes for a good name? Understandable The most important aspect is for a name to be understandable. Words used in your project may come from a variety of sources: some may be widely understood, and others only be recognised by people working within a particular environment. Culture Most words you’ll choose will have common currency outside the world of web development, although they may have a particular interpretation among developers (think menu, list, input). However, words may have a narrower cultural significance; for example, in Germany and other German-speaking countries, impressum is the term used for legally mandated statements of ownership. Industry Industries often use specific terms to describe common business practices and concepts. Publishing has a number of these (headline, standfirst, masthead, colophon…) all have well understood meanings – and not all of them are relevant to online usage. Organisation Companies may have internal names (or nicknames) for their products and services. The Guardian is rife with such names: bisons (and buffalos), pixies (and super-pixies), bentos (and mini-bentos)… all of which mean something very different outside the organisation. Although such names can be useful inside smaller teams, in larger organisations they can become a barrier to entry, a sort of secret code used among employees who have been around long enough to know what they mean. Product Your team will undoubtedly have created names for specific features or interface components used in your product. For example, at Clearleft we coined the term gravigation for a navigation bar that was pinned to the bottom of the viewport. Elements of a visual design language may have names, too. Transport for London’s bar and circle logo is known internally as the roundel, while Nike’s logo is called the swoosh. Branding agencies often christen colours within a brand palette, too, either to evoke aspects of the identity or to indicate intended usage. Once you recognise the origin of the words you use, you’ll be better able to judge their appropriateness. Using Latin words for class names may satisfy a need to use semantic-sounding terms but, unless you work in a company whose employees have a basic grasp of Latin, a degree of translation will be required. Military ranks might be a clever way of declaring sizes without implying actual values, but I’d venture most people outside the armed forces don’t know how they’re ordered. Obvious Quite often, the first name that comes into your head will be the best option. Names that obliquely reference the function of a class (e.g. receptacle instead of container, kevlar instead of no-bullets) only serve to add an additional layer of abstraction. Don’t overthink it! One way of knowing if the names you use are well understood is to look at what similar concepts are called in existing vocabularies. schema.org, Dublin Core and the BBC’s ontologies are all useful sources for object names. Functional While we’ve learned to avoid using presentational classes, there remains a tension between naming things based on their content, and naming them for their intended presentation or behaviour (which may change at different breakpoints). Rather than think about a component’s appearance or behaviour, instead look to its function, its purpose. To clarify, ask what a component’s function is, and not how the component functions. For example, the Guardian’s internal content system uses the following names for different types of image placement: supporting, showcase and thumbnail, with inline being the default. These options make no promise of the resulting position on a webpage (or smartphone app, or television screen…), but do suggest intended use, and therefore imply the likely presentation. Consistent Being consistent in your approach to names will allow for easier naming of successive components, and extending the vocabulary when necessary. For example, a predictably named hierarchy might use names like primary and secondary. Should another level need to be added, tertiary is clearly be preferred over third. Appropriate Your project will feature a mix of style rules. Some will perform utility functions (clearing floats, removing bullets from a list, reseting margins), while others will perform specific functions used only once or twice in a project. Names should reflect this. For commonly used classes, be generic; for unique components be more specific. It’s also worth remembering that you can use multiple classes on an element, so combining both generic and specific can give you a powerful modular design system: Generic: list Specific: naughty-children Combined: naughty-children list If following the BEM methodology, you might use the following classes: Generic: list Specific: list––nice-children Combined: list list––nice-children Extensible Good naming schemes can be extended. One way of achieving this is to use namespaces, which are basically a way of grouping related names under a higher-level term. Microformats are a good example of a well-designed naming scheme, with many of its vocabularies taking property names from existing and related specifications (e.g. hCard is a 1:1 representation of vCard). Microformats 2 goes one step further by grouping properties under several namespaces: h-* for root class names (e.g. h-card) p-* for simple (text) properties (e.g. p-name) u-* for URL properties (e.g. u-photo) dt-* for date/time properties (e.g. dt-bday) e-* for embedded markup properties (e.g. e-note) The inclusion of namespaces is a massive improvement over the earlier specification, but the downside is that microformats now occupy five separate namespaces. This might be problematic if you are using u-* for your utility classes. While nothing will break, your naming system won’t be as robust, so plan accordingly. (Note: Microformats perform a very specific function, separate from any presentational concerns. It’s therefore considered best practice to not use microformat classes as styling hooks, but instead use additional classes that relate to the function of the component and adhere to your own naming conventions.) Short Names should be as long as required, but no longer. When looking for words to describe a particular function, I try to look for single words where possible. Avoid abbreviations unless they are understood within the contexts described above. rrp is fine if labelling a recommended retail price in an online shop, but not very helpful if used to mean ragged-right paragraph, for example. Fun! Finally, names can be an opportunity to have some fun! Names can give character to a project, be it by providing an outlet for in-jokes or adding little easter eggs for those inclined to look. The copyright statement on Apple’s website has long been named sosumi, a word that has a nice little history inside Apple. Until recently, the hamburger menu icon on the Guardian website was labelled honest-burger, after the developer’s favourite burger restaurant. A few thoughts on preprocessors CSS preprocessors have solved a lot of problems, but they have an unfortunate downside: they require you to name yet more things! Whereas we needed to worry only about style rules, now we need names for variables, mixins, functions… oh my! A second article could be written about naming these, so for now I’ll offer just a few thoughts. The first is to note that preprocessors make it easier to change things, as they allow for DRYer code. So while the names of variables are important (and the advice in this article still very much applies), you can afford to relax a little. Looking to name colour variables? If possible, find out if colours have been assigned names in a brand palette. If not, use obvious names (based on appearance or function, depending on your preference) and adapt as the palette grows. If it becomes difficult to name colours that are too similar, I’d venture that the problem lies with the design rather than the naming scheme. The same is true for responsive breakpoints. Preprocessors allow you to move awkward naming conventions out of the markup and into the CSS. Although terms like mobile, tablet and desktop are not desirable given the need to think about device-agnostic design, if these terms are widely understood within a product team and among stakeholders, using them will ensure everyone is using the same language (they can always be changed later). It still feels like we’re at the very beginning of understanding how preprocessors fit into a development workflow, if at all! I suspect over the next few years, best practices will emerge for all of these considerations. In the meantime, use your brain! Even with sensible rules and conventions in place, naming things can remain difficult, but hopefully I’ve made this exercise a little less painful. Christmas is a time of giving, so to the developer reading your code in a year’s time, why not make your gift one of clearer class names. 2014 Paul Lloyd paulrobertlloyd 2014-12-21T00:00:00+00:00 https://24ways.org/2014/naming-things/ code